Professional and polite employees. The Optometrist appointment was very short. I have been…read morewearing glasses for more than 30 years and this was by far the shortest appointment. I don't know if that's good or not, but she diagnosed me and I was find with it. There are a lot of Optometrists and eyewear stores, for the most part they are all the same, except for Visions Health Care (inside Cloverdale Mall in Etobicoke) - that was a horrible experience. Honestly, the only reason why I went to Eyeglass Gallery was because it caries the Tiffany & Co line.

Went to LensCrafters yesterday worked with Aleaya(sp?) to find a new pair of glasses. I challenged…read moresome of her claims about the glasses using ChatGPT she won every time. 5 Stars!

All the staff I have encountered at LensCrafters in Mapleview Mall have exceeded my expectations!…read moreAleah, Hayley, Preet, and Zoran are all incredibly helpful, knowledgeable, and offer a level of customer service unmatched anywhere else! I went in looking for prescription sunglasses and they were very supportive and patient while I was making my selection! I would highly recommend this location to everyone!

Worst experience with a medical professional in a long time. Go hear if you want to be pressured to…read morebuy over-priced glasses with features you don't need and that actually make your vision worse. I went early when things were just starting to open back up due to COVID. My first red flag was when Dr. Salaba pulled his assistance aside and I thought he was telling her not to say that eyesight can get better over time. That should have been my red flag that his interest was in selling glasses. He did an eye exam, where the picture on the screen was never clear, then he recommend extra power in the bottom of my glasses to help with reading, and said the glasses would cost $375. I told him I wasn't comfortable with that price and that I never saw a clear picture. He then got his assistant to come in the room (to just stand there - I don't know why other than high pressure sales tactic). It was COVID, so I didn't want to go to too many other places, so I trusted him and made the purchase. When I got the glass, my visions wasn't clear. They told me to wait to for my vision to adjust to the glasses, but blurry vision never went away. After more than a month and 3 visits to their store, I finally got to re-see the optometrist. Again, he never got the picture on the screen to be clear. I was asking him questions to try to understand why I am still having problem, when after going to previous optometrists, my vision would be fine and even improve over time. He was trying to explain, but could provide answers that made sense. Then, he became dismissive, and "gave in" to re-doing the same prescription without the extra power for reading, even though that wasn't my complaint at that moment. After heading home, I became upset, because he asked me to trust him and I did, but all I got was continued blurry vision, so I asked for a refund. After, about 4 phone calls going up the ranks, I finally spoke with their "controller." She said she cared about my vision, wanted to help me get the right glasses, wanted to opportunity to give me glasses she thinks would work better, and if they didn't work she would give me my money back. I got the new glasses, and they are even worse than before. Out of curiosity, I just tried old glasses from a few years back, and wouldn't you know it blurriness gone. At this point, I don't even care about getting my money back, and just don't want others wasting their money and hurting their eyes. I suggest steering clear of this business.

Dr. Salaba took his time and did twice tests on my eyes when the first time around the results were…read moreinconclusive. Professional assistant helped me choose my frames and explained to me her rational of why choose one over the other. I am really please on how the appointment went and left there satisfied that I made a great decision.

The service was amazing. They gave me great advice on glasses and even helped straighten my…read moresunglasses!

I have been coming here for years! For a store in the burbs, the sunglasses selection is…read moreincredible. The prices are competitive and the staff is friendly and knowledgeable. Love this place!

I wanted to get new eyeglasses and was searching somewhere nearby. Good thing Arc Eyecare was open…read moreduring these times. Eyesight health is essential! Ambience- the place looked clean and they were following COVID-19 protocols. Selection- the selection of eyeglasses was not that much. There were designer brands such as Gucci, Burberry, Ray ban, etc. But it was not a lot. I chose a Burberry distance eyeglasses for myself which had the blue light filter because I use the computer a lot. Also, I ordered their branded Hoya lenses. From what I recall, it all cost more than $400 for the eyeglasses and I had to pay around $40+ out of pocket because my insurance covered the rest. I would've liked to order sunglasses for distance but that would've cost me $200+ more and I did not have the budget for that expense. The eyeglasses came in authentic Burberry box and the lenses had a special Hoya certification and microfibre cloth with a lens cleaner. As for the ophthalmologist, she seemed knowledgeable but I found there was some cross selling happening for multivitamins such as omega 3 (which I do agree is beneficial) but the one they sell in store might be more expensive from the one you get from Walmart pharmacy area. Also, they also offered some laser treatment for eyes for wrinkles and for dry eyes. I didn't do it because I don't have the budget and I'm not really sure if I need it right now, but yeah they do offer some aesthetic procedures as well to remove (?) or maybe diminish the wrinkles. The staff said they had a special promotion during Mother's Day and Christmas so if you were going to drop by, maybe it's good to do so when they have those promotions so you can get a discount.

Finally found an optometrist I can trust. Dr. Margaret Corey and her staff are an absolute gem to…read moredeal with. Great friendly, knowledgeable and patient staff. All her staff that I've dealt with have been wonderful and accommodating too. My glasses were available within a week and Dr. Corey's staff are always ready to help with any inquiries. Place has a good vibe and there is a variety of frames to choose from for all budgets.

All their products were great and their customer services were excellent. They were so…read moreaccommodating and help my family get the right prescription glasses we need. I highly recommend this company.