Was a great experience this time around with the Barton branch. Very helpful in selecting what kind…read moreof glasses do i want. . . . they have a good selection of frames to choose from and i believe it is very competitive price as well.

I had a PHENOMINAL experience!!!...I had gotten my glasses stolen while on a trip and had tried to…read morehad glasses made ...they were TERRIBLE!!..horrible end product..horrible customer service..glasses felt totally off....Went to lensemakers..I was in there over an hour and a half...he was sooo old school..I did stuff that I'd never done before. Had so many different types of tests..Answered so many questions...He took his time and really cared!..I was told for progressives it could be up to 7business days...THREE days later I get a call that they're ready and they're.. GREAT!!!..I highly recommend this place!!!

Been to this store for the past 5 years! We used both of their optometrist and eye glasses…read moreservices, and we are very pleased. The owner Bo has been providing excellent customer service to us and that's why we've been there for the last 5 years. He continues brining more different brands and styles, so customers have more choices. He also customize his services to your need. He also gave us great aftercare services. We've been bringing in some glasses to him for repair even I didn't purchased from his store. He never rejected his services or give us a hard time! His wife and daughter are very helpful too, gave us a feminine side of advice. Highly recommended!

The men here are rude, borderline harassing. Call in with questions and they slam the phone on you…read more Extremely rude people! His previous bad ratings had him respond that he is sorry and will do better, but they go back to being rude, insulting and harassing. I will be filing a complaint with the BBB and I'd stay far away from this business!

Been here multiple times, and have family that uses them as well. Very friendly staff who will work…read moreon your needs and help figure out options that suit your budget/insurance constraints. Great for any small tweaks you may need done on your eye glasses, as they will usually do it right there and then for you while you wait. The store is quite small, which means very cramped waiting areas if there's a few people in there at once, and also means a relatively small selection of frames on display to choose from. They do have a decent selection for the space that's available, but just keep in mind you're not going to find the same selection you would at a bigger store.

Advance Opticians is my go-to place for new prescription glasses and sunglasses. If the model I…read morelike is not in-shop, they are able to order it. Jessy and Alex are always helpful.

Queen Spectacle is a really nice family run business with owners and staff that go out of their way…read moreto deliver value, contribute to our community and make you feel special. As an example, I missed picking up my prescription sunglasses because of revised COVID operating hours the day before we left for a week up north. I emailed them and their employee Catherine, hand delivered them to my door outside working hours that evening! These challenging COVID-19 times have impacted small businesses everywhere, so I'm proud to support this local business and highly recommend them to anyone!

Excellent customer service. The staff is friendly and helpful and is willing to spend time with…read moreyou. I like that they spend one on one time with a customer from start to finish. I was very impressed that the first pair of frame Manisha recommended was the one that I ended up getting. At Queen Spectacles, they can take pictures of you wearing different frames and show them on screen so you can compare, very handy! I am happy with this store and I highly recommend it.

It's always a pleasant experience visiting Dr. Noronha for an eye exam every few years. The office…read moreis located at the back right area of this Glazier optical location. Currently they have a 2 person maximum in the store/space due to covid, which I liked because it meant it wouldn't be crowded in the small office. While I did wait about 10 minutes past my appointment time to be seen, the exam was efficient and fast and all my concerns were answered with care. They have a large retail space in the front full of beautiful frame options. The staff is always friendly and the store is very convenient for me to get to, located in a plaza with lot's of parking. Note that the bathroom is not open right now due to covid-19.

I recently moved to Oakville and this shop is the closest to my house so I thought I would check…read morethem out. Best glasses buying experience ever. Staff was very helpful in finding frames that suit my face, fit and are comfortable. I was able to find a pair of glasses in 20 mins! I have received many compliments on my glasses! I think the other poster is a little unfair...bringing in a competitors product and expecting her to fix them. In the end she did fix them and for a measly 5 bucks and you still give a 3 rating?

This place was bought out in 2021 by FYI Health Group. Maybe that explains the low standards they…read morehave now. Their signage states don't sacrifice cost for quality. I bought an expensive pair of glasses; the paint came off the frame; the frames were replaced. Within 2 weeks, the paint came off again. All under warranty. They recommended another pair. Agreed. This was the best course of action. New pair cost almost $100 less. They weren't willing to refund the difference. Rueben & Sam both stand by the policy that they are eating the difference as they needed to order new lenses and frames. And how is this a customer problem? You are selling frames that aren't top notch. The lenses go with it - there is no way around this. You are getting the benefit of returning those faulty frames to the manufacturer. And you should be eating the cost of both because this is about quality, a great customer experience which will lead to customer retention. Rueben, you made the other decision. You made it clear: you are bound by your policy. This never goes over well with a customer. Now, you've lost 2. I realize we are, but only 2 BUT hopefully others will read this review & decide their money can be better spent elsewhere. This isn't the only business in the game. FYI, sometimes you shouldn't sacrifice customers for cost.

Had two pairs of glasses done here recently! The attention to service and suggestions from the…read morestaff was amazing!! Super happy with this store and will recommend it highly to anyone in need of glasses or frames! We were helped mainly by Jeff who is incredible, but everyone else there was really nice as well!

Great service! I was a walk in with a small emergency. Nose pad broke off my glasses and needed it…read morereplaced. I did not buy my glasses there, decided to drop by as it's near home. My metal frame was bothering my nose and my vision was off because my glasses were offset. They had a look, replaced both nose pads while I waited and I was on my way within 15 minutes. Friendly and helpful.

I had two lenses put in my frames I love. A great job was completed. Ask for Shahnaz Salehi…read more She is such a lovely person and knows her job.

The people here are so friendly and helpful. They took their time to help and I did not feel…read morerushed. The young lady that was helping me was honest and helpful in selecting a pair of glasses. I was surprised that the prices are so reasonable. They have a great selection of frames. I have a small face and always have trouble finding a frame that does not look ridiculous on me. I actually had a hard time deciding on which frame to choose because I had a lot of options. Thank you!

The best customer service I've had at an optician. Good selection, fair prices and quick, helpful,…read moreprofessional service. I'll never go anywhere else.