I really enjoyed doing business with the fantastic staff at the vision clinic on Division St in…read moreWelland! They are very knowledgeable and helpful every step of the way I highly recommend their services ...

I have been using vision clinic in welland for over a year…read more Today I called the store around 1:00 to ask a question about switching glasses frames. Simple question. The woman on the phone was EXTREMELY rude, and I felt completely belittled for asking a question. I never right reviews because I don't usually care but this woman just lost a client. I will be switching clinics 100%. so unwelcoming.

I have bought glasses from Anil at The Eyeglass Shoppe a number of times over the years and have…read morealways been happy with his service and the glasses that he sold me, . . . . until now. After my experience today I will not be returning I have to recommend that others read the details of my experience as outlined below before buying from them. I ordered a pair of $500 Trivex digital progressive focus Sunglasses (about the best and most expensive type) in order to drive to Florida for a three week vacation. I picked them up and paid for them on April 20th, 2022. I had intended to use them for driving, mainly for the distance vision obviously, but in addition to allow me to read Google map directions etc. at reading distance on my dash mounted phone. The glasses arrived just in time for my trip however they were not made correctly. Distance vision was extremely clear but when I focused on something closer (i.e my phone mounted at arms length on the dash), only one eye at a time was in focus without having to turn my head to allow the other eye to be in the focus sweet spot. The location of the focus point for each eye did not allow both eyes to be in focus at the same time. In order to use it to see my phone while driving I had to resort to covering the out of focus eye (awkward and unsafe while driving). Bottom line they were not usable for the purpose I had bought them for DRIVING. Anil said that he would have it corrected but that there was not time to return them to the lab before my trip and that I should just use them and come back in when I return and to get them replaced. I used them but could not use them for driving. After returning I returned them and was advised 3 & 1/2 weeks later that they were ready so I finally returned to pick up the replacement pair today. Again the distance vision was great but this time in order to focus at arms length to see my dash mounted phone (the reason that I paid a premium for digital progressive in the first place). For close things to be in focus I needed to tilt my head far back and look through only about the bottom 1/4" of the lens next to the bottom frame, an obvious problem while driving. So at this point Anil advised me he didn't know what to do and that he was unable to provide sunglasses that would allow me to see distance (the road) and a dash mounted phone (at reading distance) which was the point from the beginning and is the normal function for digital progressive glasses. He shocked me by telling me that maybe I should go to a different store !!! It appeared that he blamed the problems on me despite the fact any problems we due to either his supplier and Anil's instructions to them. Maybe he was having a bad day but this was totally inexcusable as distance and arm's length reading is what progressive lenses are for. I'm not sure what it means that he said that he cannot provide me progressive sunglasses that do what progressive sunglasses are intended to do. The comment below is from Yelp and I can't delete it :-(

Unbelievable customer service!…read more The eye glasses are designer and you will pay more than you do at "3 4 1" but it is worth it. The owner - Anil - stands behind his products with excellent service! Highly recommended!

Convient location, free parking. Appointment was on time, hardly had to wait at all.The office was…read moreclean, up to date with lots of high tech equipment. The staff was freindly and helpful and genuinely seemed to care about all the patients. The doctor was thorough and very professional and took the time to explain everything about my eyes. I needed new glasses and was surprised at the great selection of frames that they had and at how their prices were much less than most optical retailers. All in all a great experience. :)

I tried 2 other dentists before I went there. They have been fantastic from start to to dental…read morework. All the staff there is very friendly and helpful. I couldnt ask for a better dental operation

The Ancaster Eye Clinic has been my go to Eye doctor for over 20 years. They recently renovated the…read moreinside and it looks great. They have a large selection of glasses. Dr. Brown is very professional, knowledgeable and kind. The staff is also very helpful and make it fun to pick out new frames. They will actually tell me if they don't like a pair on me and always let me take my time choosing. Even that one time I was looking after they were closed, I never felt rushed. They all started to help me choose. It was actually quite fun.

Such a great place! Dr Hill is awesome, Barb is such a pleasure to deal with when ordering my…read morecontacts. Love love Love this eye clinic!!

I have been treated by Dr Dueck for close to 20 years and recommend him highly…read more He and his staff are very professional and caring. Can't say enough good things.

now New Exceptional…read moreexperience with Dr. Seif I will start with I felt totally Safe in Dr. Seif hands. In September found out needed cataract surgery, in November my 1st consultation with Dr. Seif I felt very comfortable with this knowledgeable Dr. When dealing with your eyes not much is more precious. The one thing I appreciated is the cost much much less than I anticipated and yes I upgraded my lens. My appointment was set on January 24 at J.B. Hospital the ophthalmology wing is breathtaking. Dr Seif meets and greets you pre op and post op this surgery procedure takes 15 minutes. The results are astonishing my vision is sharp as the colours astounding. After both procedures post op visits to Dr Seif office truly a beautiful building with thorough post op examinations. My 2nd eye procedure was done Feb. 05 much quicker a lot less anxious a total success this I credit to Dr Seif a wonderful caring outstanding ophthalmologist /surgeon look no further he is the one. I consider myself blessed to be referred to Dr. SEIF.

I had a really good experience meeting with Dr. Dana. It has been forever since I have had my…read morepeepers seen to and I was not looking forward to it. However, I was attended to professionally and with expedience on my visit...I'll be back next decade when I need another checkup!

I have been a patient at Dundas Optometry Clinic for 13 years. I have always had totally excellent…read moreexperiences from the full spectrum of services---from the front desk, from vision testing by technicians, from detailed examinations and consultations with Dr. Laura Thomas, and finally when purchasing lenses and frames. My daughter has had the same experiences. Dundas Optometry Clinic is, in my experience, unique. All the doctors are women (I am a male). There is an atmosphere of warmth, cooperation, efficiency, dedication, and total competence that pervades the whole office. Even the selection of magazines in the waiting room is diverse and of excellent quality. I choose to drive to Dundas from central Hamilton to attend Dundas Optometry Clinic. I repeat that over a period of 13 years I have had only the most positive experiences from this important health services clinic. Sam Robinson

Dr.Sanderson is always very personable Explains things in…read moredetail about the health of your eyes The clinic staff are all pleasant