I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

This place just opened recently near my house. I love it…read morealready! the people there are extremely friendly. They willing to help you find the right glasses and everything. Of course everything is brand new. I went there to get a new glasses. I also already did my eye exam at a different location and I was not satisfy with their prescription that they gave me so I told them that I want to do it again. I had Dr. Troug Turn out that I was right! She did a throughout checkup. They also can identify if I was "overworking" my eyes and surprisingly they are right! They know their stuff! I will never go anywhere except this place from now on!

Some people view eye doctor visits as a chore. But now, I can't wait to go back…read more Highly recommended! A++ customer service. The doctors are so personable,knowledgeable and sweet. The front desk staff is courteous and friendly. The decor is awesome. I highly enjoyed my experience.

My dad referred me to this place. Im not sure how he heard about them because he lives in IL. lol…read more Anyhoo, its located in a shopping center. I had never worn glasses before and thought my eyes were perfect but my doctor suggested I get my eyes checked because of Migraines and history of glaucoma and cataracts in my family. They were very helpful and I felt at ease. I have vision insurance so eye exam and glasses were like $40. YMMV though.

I patronized this business, but was disappointed to realize that the owners were more interested in…read moretheir bottom line rather than the client. For example, it is owned by a wife and husband, and when I shared with the wife how my own child died over the years instead of her being compassionate or empathetic, she decided to do this strange little dance and sing, and be happy in my face, despite the fact that my son died. I thought that was strange and weird because she was in her mind representing God and his glory but yet she lack compassion for my humans and my suffering so it's strange how you can build a bond with a building business and in the end, realize that they're all about the money and not about the client. I mean she was so happy and jubilant and dancing around while I was crying and grieving in her face because the day I had to have my prescription filled, it was the anniversary of my son's passing and yet instead of her being compassionate, she was doing this weird little dance. I can explain it, but at the end of the day I'm sure the religious people will continue to patronize them, but those of us who were in the no take your business and patronize those who prioritize their clients over their narcissism. Thank you.

Excellent selection in store and they can get quality top end pieces for you. They know what their…read more customers want and what looks good on you. Nice, Christian people who play soothing gospel music softly in the background. The plaza is run down and neglected, but this store is not. They work with you and your budget. Also, helpful with repairs, if necessary and quick frame adjustments. I gave 4 instead if 5 stars because I've waited too long when I've arrived in time for an appointment and they promise to call you back when your order is ready or with insurance info and almost never do. I just don't like having to follow up on the call back only to find out my glasses or contacts have arrived and they always "were just getting ready to call" and tell me. Other than that little snag, they are a top rate establishment that is serious about quality eyewear.

I saw Dr Stephenson and I was Berated by one of the technicians because I told the Dr She did not…read moreproperly explain how to do glaucoma test. She was out in the hall talking during the first test that the results came back inconclusive So the Dr is talking about laser surgery or eye drops We do the test again with the same technician who is extremely upset The test results comeback conclusive and they tell me they will see me in a year I dont know if my test results were conclusive or if they wanted me out the office. They had no problem taking my $100 co-pay but had a problem when I told them that one of their techs was distracted, multitasking and I could hear her out the door having a personal conversation after they give you an eye patch to put on your face that you dont know if a thousand people have used this same eye patch. Now I leave the Dr Not knowing am I going blind or am I 'not' going blind. Do I need to find another Doctor or even Do I need to find another Optometrist Practice and I have been coming to Thomas Eye Group for 40 years!!! This is not the first bad visit, but this was the worst visit.

There has to be a better way to manage patients so they won't have to wait for a Doctor over an…read morehour!

I visited the shops at Decatur Estates recently. I was looking for a gift for my partner's mom…read more She's not easy to buy for but the assistant found the perfect gift! An old decorative plate with JFK painted on it! She's crazy about him and she LOVED it. It was only $10! I'll be back!

I love this place! It's massive! So many cool things. Everyone was nice. I was looking for a…read morepainting, but I got distracted by some lenses (I''m a photographer) and one of the employees saw me looking at the lens and told me there's a booth that has a lot of cool, old cameras, and about half way down the store there's another spot with a bunch of cameras for sale. I had to come back the next day because I ran out of time the first day. I will be coming here again!

Visited this location to print instant photos. Adria and Yana offered excellent customer service…read morewhile helping me print my photos. The store was very crowded but the customers were moving rapidly in and out the store. I was extremely satisfied with the quality of service I received and I would definitely recommend this location for all your photographs and pharmacy needs.

Literally never been to this location before. However, I came to pick up some photos that I…read moreprinted. Although the line was long, and it was only 1 person working the front, she was handing it well! She was polite and multitasking. very impressive! The store looked cleaned and organized. I got my items and left. When im in the area and need more pictures I'll definitely visit this location. Cons: 1) Need more staff because this location seems like it stays busy because of it's location 2) the parking lot is shared with restaurants and other local places so parking os scarce depending on which day you go

This optometrist is engaging in illegal practices. He is charging you for your eye exam despite the…read moreinsurance saying that he shouldn't and then he is giving you an abridged version of your prescription, which prevents you from purchasing eyeglasses or contact's from anywhere but his office. When you call and ask for your PD measurement, which is needed for eyeglasses but is missing, the rude receptionist says that he doesn't provide that information... it's withheld for his use only. He does the same for your contact lens prescription. He doesn't provide your diameter measurement. This renders the illegally written prescriptions useless. Without these two measurements you cannot purchase eyeglasses nor contacts. This is a violation of FTC regulations. Please report this unscrupulous "doctor" to the Federal Trade Commission. The FTC's Eyeglass Rule and Contact Lens Rule require optometrists to provide patients with their glasses prescription at the end of their eye exam. A contact lens prescription must be provided after the contact fitting is complete. The doctor cannot make you pay an extra fee, buy eyeglasses or contact lenses, or sign a waiver or form. To report an eye doctor you suspect of violating the Eyeglass Rule or the Contact Lens Rule, contact the FTC at ftc.gov.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.