I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Let's be real, no one likes going to the eye doctor. But when you must go, Dr Jen is the one for…read morethe job. She is unbelievably thorough, personable, and honest. She spent the time to answer many of my detailed questions with in depth answers and examples. She has a way to translate such complicated science about the eye in an informative digestible way. I'm so grateful to have found her on Yelp many months ago! Special shout-out to Emily! As a first time client, she was inviting and frankly fun to talk to. Also she helped me pick out the coolest pair of new glasses. PS- Dr Jen mentioned my prescription had hardly changed, so I wouldn't need a new pair of glasses. What?!? I don't think I've ever had a doctor not sell me on something. You got appreciate the honesty.

Fantastic experience as someone who had to get glasses for the first time. I was able to get an…read moreappointment about a week out from my initial call. Every single staff member was pleasant and friendly and had all of my insurance information already loaded when I arrived, which made payment easy. I didn't have to wait after check-in and Dr. Mario was great at providing service and answering questions. I think the eyeglass selection could be improved as I would have liked high-end options. But aside from that, I'm very happy with my first pair and the overall cost. Can't recommend this place enough!

I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

If I could give them 6 stars I would. It's a treat to get to write a review after receiving such…read moreamazing customer service. While everyone there was kind and professional to a T, Mackenzie is the star. She's something special. She was helpful, educated on the process, knew my insurance in's and outs, and just clearly took pride in seeing things all the way through. It's rare to see someone enjoy helping people so much. People can be difficult and challenging, but she takes them in stride. I even heard her talking nice about someone I WATCHED be less then kind when she didn't think I could hear her. There's a reason you see her name in all these reviews.

Professional team and great customer service. The optometrist was knowledgeable and kind. I had a…read moregood experience.

A thorough and helpful appointment. I have "special eyes" - astigmatism, childhood surgery to…read morecorrect strabismus, and due to my age and level of nearsightedness, I am at high risk for retinal detachment and glaucoma, all the fun stuff. I consider myself very experienced in assessing the quality of ophthalmology care. You are in good hands here. I appreciated that Sarah Williford took the time to show me the results of my tests and make sure I understood and did not have any questions. Worth highlighting: the practice takes Anthem Blue Vision - this was the fourth practice I called (on the Anthem Blue Cross website) and the staff took the time to look up my insurance and tell me the name of my vision insurance was Blue Vision- information not on my card, so I was impressed. Other ophthalmologists did not take that time & turned me away. Also, I received a text message with full disclosure about the cost of additional tests that the practice runs due to their standard of care- well before my appointment. This transparency is very helpful. The costs were modest. The space is in an older home near the heart of Decatur, walkable from Marta. There is also free parking behind - which is a big plus in Decatur. (Actually, free parking is a big plus anywhere in Atlanta, and I find that most doctors don't validate parking. ) It looks like they have a good selection of glasses frames and the staff are friendly and helpful. My appointment was right on time, and I was out far quicker than expected.

I visited Reagin eyes for my 2nd annual eye exam the last one in 2025. Both visits with the eye…read moredoctor was very pleasant, professional and helpful. Last year 2025 , I had eye surgery due to a specific eye dystrophy that dictated that the glasses needed to be specific to my particular visual needs. So I was escorted to the front of the office and the Dr. told the eye wear manager/ sales person what I needed. I looked at the different types of frames available and indicated to her that the frames were way out of my price range . I told her that I would have to bring in old frames to have lenses inserted. We went over the types of prescriptions I needed in my lens ( transitions, progressive glare reduction kinda stuff. . I also wanted a a pair of sun glasses for distance when driving also giving her my own frames for distance as well. The total was 756.00. I know I could have said no thank you but I thought I needed that particular prescription. to see better. So I reluctantly gave her my card. Fast forward to today, I went to a different eye center for an exam and glasses. I got the same exact prescription for both glasses with frames included for 375.00. I was so focused on my medical needs for my eyes that I paid a huge price the first time even with telling her I couldn't afford the frames I guess , with all that being said I still got the most expensive prescription lenses nontheless. I did question why the lenses cost so much but her sales pitch seemed logical for my needs. The moral of my story is to not always believe that your best financial decision will be considered

I love coming to Ross for my eye care. They are a family run business who clearly care a lot about…read moreeach and every one of their patients. Their exams are thorough and their care is thoughtful. I'm especially thankful for Stephanie who takes care of me when I come!

very expensive they take your deposit and take them weeks to return the completed job…read moreoptical department, customer service, rude, and accommodating! Very Disappointed!

Lovely place & people…read more I really enjoy coming here for my eye exams and glasses. The doctor is very kind and patient and fun to talk to. The folks who work in the front are also very nice and have been helpful in getting my new glasses purchased. They worked with me on my FSA, and were quite helpful with that, too. They have a wonderful selection of frames as well..love Face A Face!! Parking in the back is free if you are visiting Highland Eye Boutique and yes, they accept certain eye insurance. If you're wondering whether or not you should go, you totally should!

Wonderful experience! Brand new , state of the art equipment and a courteous, attentive staff. The…read moreDoctor spent a lot of time talking over my Options with me. Highly recommend. They will have my business from now on!

This place just opened recently near my house. I love it…read morealready! the people there are extremely friendly. They willing to help you find the right glasses and everything. Of course everything is brand new. I went there to get a new glasses. I also already did my eye exam at a different location and I was not satisfy with their prescription that they gave me so I told them that I want to do it again. I had Dr. Troug Turn out that I was right! She did a throughout checkup. They also can identify if I was "overworking" my eyes and surprisingly they are right! They know their stuff! I will never go anywhere except this place from now on!

Some people view eye doctor visits as a chore. But now, I can't wait to go back…read more Highly recommended! A++ customer service. The doctors are so personable,knowledgeable and sweet. The front desk staff is courteous and friendly. The decor is awesome. I highly enjoyed my experience.

I accompanied my Mom to an appointment and to select eyewear. I was impressed by the selection and…read morethe prices. Surprisingly, it is inside of an office building, yet it is very inviting. Too bad I do not change glasses like I change purses or shoes. I am not in the market for new glasses,but I will keep this place in mind when I am ready. I saw several options that were appealing. The styles made weak vision a perk. They accept most insurance.

I can't say enough wonderful things about Dr Gayle Goldstein. She is a god send to me and all my…read moreeye issues. I was lucky enough to be referred to her by another local eye surgeon. I was out of options and this even included the Mayo Clinic and Dr Goldstein took my case with step by step care. She spends quality time with EVERY single patient. I will never complain about my visits taking too long due to the exceptional care I have received from her and her team. She is worth every single minute in the waiting room. If you are looking for an eye doctor or surgeon, Dr Goldstein is your person! Her compassion and care is superior to ANY doctor I've ever seen!