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    Eye Connection

    2.5 (2 reviews)

    Services - Eye Connection

    Eyewear fitting

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    LILBURN FAMILY EYECARE

    LILBURN FAMILY EYECARE

    4.8(25 reviews)
    8.0 mi
    $$

    My family and I have been patient of Dr. Amin for the last 14 years and I would not hesitate to…read morerecommend her practice to friends and family. Dr. Amin is always very kind and professional, she does make you feel at ease and takes very good care of her patients. Before her practice we had visited other doctors, but once we became her patients, we stayed with her. I would gladly recommend her to anyone.

    After reading countless stories of people who purchased lenses online that were different than…read moretheir prescriptions I knew I had to visit a local eyecare office. It was important that my kids received the exact same prescription lenses as written on their RX because they are needed for school. Fortunately, after searching around for hours I discovered Lilburn Family Eyecare and read the reviews about their Optician Troy Weber. I emailed him a few times, he provided prices and the estimated time of 2-3 weeks to receive the lenses, so I stopped by the office to see him. Troy was awesome, explained everything to me, and I provided him the frames, and later that evening I brought in my kids so he could take a measurement. This was a Friday, and because of after-school activities I was in a rush to get to their office before they closed, and I just missed it by like one minute, but he was still there and took the measurement. Troy sent off the glasses and surprisingly had them the very next week. Wow, that was fast. When I brought in my kids to pick up the glasses, Troy was speaking with a client and Dr. Amin went to get the glasses and made sure everything fit properly. Best of all, my kids love their new glasses, and they can SEE!!! Troy even recommended a product to use so that when my kids are in school wearing their mask and their glasses fog up, it prevents it (No Fog Cloth), and it really works. Optician Troy and Dr. Amin are outstanding and so is the front staff. If you are looking for a high-quality eye care center that handles everything, this is 1000% the place to visit. TIP: This office is located right next to the new Lilburn Police Department off Lawrenceville Hwy. You will see a bunch of brown brick office buildings. Lilburn Family Eyecare is the very last building at the end on the far right. [Review #649]  (5th Review of 2022)

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    LILBURN FAMILY EYECARE
    LILBURN FAMILY EYECARE

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    LensCrafters

    LensCrafters

    3.3(90 reviews)
    7.1 mi
    $$

    5 Stars - A Masterclass in Customer Recovery, Thanks to Yaacov Wexler…read more My experience at LensCrafters Store #0873 (Atlanta, GA) began with uncertainty--but concluded as one of the most positive customer service turnarounds I've had in years, thanks entirely to Yaacov Wexler (ID: 509037). On April 16, 2025, I purchased three pairs of glasses. Unfortunately, the experience was marred by several missteps: a lack of guidance on titanium frame availability, incorrect sizing (I typically wear 52mm but was given 55mm), and no clear explanation of lens upgrade options. I left the store frustrated, second-guessing my choices. But then came Yaacov. During my follow-up visits on April 27 and May 9, he not only addressed every issue--I genuinely felt heard, valued, and respected as a customer. Yaacov facilitated a return with zero hassle, corrected the fit on my prescription sunglasses, and even added nose pads to improve comfort--all with a level of attentiveness and professionalism that went far beyond expectation. What stood out most was his calm, knowledgeable approach and sincere desire to make things right. He didn't just resolve a mistake--he redefined what great service looks like. In an age where customer care can feel rushed or impersonal, Yaacov reminded me that one dedicated associate can transform not only a sale--but a customer's entire impression of a brand. I hope his efforts are recognized--he absolutely earned it.

    Great service. Lost a screw in my eyeglasses and they replaced it the same day at no charge even…read morethough the glasses were purchased from an online source. Staff courteous and efficient. Many thanks!

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    LensCrafters
    LensCrafters
    LensCrafters

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    1.9(37 reviews)
    4.1 mi

    I visited this location recently and decided I should give a review. The people in the front…read moreseemed a bit disorganized, but I do appreciate they followed the COVID procedure of other healthcare places I've been to this year. I waited pretty long for the lady to come get me and do the machine tests and she did a good job of telling me what each was. The optometrist was ready for me several minutes before she finished and he came to check on me. The best part of my visit was the exam by Dr. McNeese who was careful wiping services and equipment all thru, wore double masks the whole time, and extremely careful for my COVID protection. That made me very relaxed and safe. Dr. McNeese did best exam I've ever had, was very professional and kind, explained my exam findings. I recommend him to other people now. When I went back out to the store part none of the staff helped me. A woman at a desk told me to put any glasses I tried on in a box, then looked back down at her computer. I had to wander around on my own to find new glasses, then stood there with them for a while. Ended up carrying them over to one of the lady's desk and asked her to please order my prescription for both of them, gave my credit card to pay. Then I just left. Called a week later to see if ready, not. 2 weeks later I went in wearing mask and asked, one of the ladies looked in the wall drawers, they were there, handed to me then back to whatever she was doing. Overall I highly recommend Dr.McNeese as a great eye doctor, and will definitely go back to him. In spite of bad service out front that kept me from giving 5 stars. The store staff needs better training for their jobs and somebody needs to be supervising all of them.

    Checked at 1130 for an 1130 appointment. Booked online. Poor front desk girl had no clue what she…read morewas doing. I'm hoping she was just new. Picked out a pair of glasses an at 1150, still hadn't been called. Front desk girl escorted me to the back waiting room where there were at least 6 people waiting??? I sat for another 20min until I went back to the front to inquire. Was told I had a virtual appointment (?) and I would be seen soon??? This was told to me by who i assume was a manager there. By 1135 i had enough. I had watch people who checked in after me be seen, so i went back to the man who i thought was a manager and told him i was leaving he apologized and said the virtual was taking longer. Got my paperwork and left.​​

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Eye Connection - opticians - Updated May 2026

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