Great customer service - the frame of my old glasses was not fitting properly . Keith adjusted the fit and tightened all of the loose screws and they are so much more comfortable and not crooked any more! I have been buying For Eyes glasses for year and am glad to have this location in my neighborhood. read more

The eye exam was 2 months ago. I have been trying to get the contact lenses ever since. 2 months! I called back for updates on my order. No one ever knew anything to tell me and wouldn't reach back out to me, even when I requested call backs. I even revisited the store in-person. I've also spoken to the manager. Nothing! She said she was familiar with the situation and had planned to reach out to me, but didn't. What?! She said she was busy working at multiple stores. It's crazy for this to be this difficult. I am pretty much begging for service over this 2 month period. Calling and calling. Today, after the umpteenth call, I had to listen to yet another long explanation for why they haven't ordered my contacts and details about the system not doing this or that. I.DO.NOT.CARE. I just want someone to assume responsibility for my contact order and RESOLVE the issue. That can't possibly be too much to ask of an eye glass store. This is beyond poor customer service. I finally got close to receiving help today during a 50 minute phone call, but not yet. I am still holding on as I type this review. I can't recommend this company to anyone. For Eyes makes the vision care process unnecessarily burdensome and difficult. read more

We came here looking for frames for my bf. The sales person was really friendly and helpful. We found a pair that we wanted to see in a different color that could only be ordered. Unfortunately we'd have to place an order, pay, etc. and weren't ready to make that commitment. He suggested heading to LensCrafters (2 mins away) as they are owned by the same company and might have them in stock in store. He also said that their eye exam machine was broken and we would have to wait until March for an appointment. read more

I have been going to For Eyes (LaVista Road) for about 20 years for my glasses and eye exam. The staff has always been friendly and accommodating to my needs, the chosen are good. I would recommend the location. read more

went in this morning 9/29/2025 to get new glasses frames and lenses. was greeted when I came in from the associate, helping another customer. started to the rear of the store to the desk. the lady sitting there saw me coming and jumped up and went to the back of the building. so I went to leave and was rudely spoken to. read more

I never really loved wearing glasses cause of my prescription but I got these glasses from For Eyes and loved it!!!! The people there are so nice! They did take a lil long to come but that's okay cause I fell inlove with them the moment I wore them Also very cheap for 2 of them! read more

For Eyes - Eyewear & Opticians Near Me - Tucker, Georgia

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My daughter and I were in need of new glasses. When usually get them at a competitor. However, we found a better selection to fit our needs at For Eyes. Dina was very friendly and patient as we took our time in selecting a pair each. After selecting, Dina was kind enough to hold them for us to come back the next day to place our order. It was late and they were closing soon. Since we lived nearby, we didn't mind coming back to complete our purchase. On arrival the next day, Dina was warm and welcoming with a smile. She was very informative, and helped us determine which type of lenses would fit best and provide the overall clarity for us. Dina made the process seamlessly and with ease. We're both super excited and looking forward to getting our new glasses! Thanks Dina and the "For Eyes" team. read more

For Eyes - Price point for Ray Bands - Eyewear & Opticians Near Me - Tucker, Georgia

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Terrible service--try to go to the For Eyes Duluth location if you can! Staff is extremely slow and unresponsive. I came in today to pick up an order of contacts that I had spoken to them on the phone earlier about (so I knew they had them). I was rushing to catch a flight but when I got there they made me wait 15 minutes even though all they needed to do was open a drawer and hand me my contacts (they didn't even check my receipt!) Unfriendly staff gave me an attitude when I politely asked them to speed things up. Things like this have happened consistently to us in the past such that even though we live close to this location we go out of our way to go to the location in Duluth now. read more

I've been using For Eyes since my first pair of progressive lenses in the early '90s. I've been coming to the Tucker store in particular, for exams and glasses, since 2004. I have always had very good to excellent service on both sides (exam and products). A couple of times I had to have an adjustment to a new pair of glasses that involved sending the glasses back to the lab. But the staff handled this with no fuss. And the prices simply cannot be beat. My most recent visit was with Dr. D(avid). I have never in my life had an eye doc spend so much time with me, patiently getting my prescription just right... for me. Wow. Very impressed. The new glasses are awesome. Thanks, Dr. D and Seantee (sp?) and the rest of the staff. read more

Original eye exam was back in June of 2017. I was referred to For Eyes because of company insurance plan. I did not know most of the staff went to the *other* For Eyes location in Peachtree Battle. 1). The Tucker location (LaVista road) is filthy. They do not clean the equipment between customers including the eye exam equipment. Bring your own antibacterial wipes. 2). Staff is unfriendly and rude. No one is helpful. What happened last which made my decision to NEVER go to For Eyes again? I called on Sunday to make sure they had my prescription for Warby Parker. I was told by the manager that my prescription folder was "pulled aside" and there may be an issue with my prescription. (I have been wearing my glasses now for nine months, purchased through For Eyes.) I said this was concerning but the "manager" could not give me any information because he was not the "eye doctor". I was called by staff on the Monday. No problems with prescription. I asked about it and was told, "I am not the eye doctor." I asked them for FOUR days to fax the prescription to Warby Parker. I went by and was told it was faxed but then found out Warby Parker still had not received it. I asked, "Do you keep a copy of the confirmations when you fax things?" I was told no. I mentioned they might want to do that moving forward. Seriously. I got rude looks, rolled eyes and no apologies. NOTHING to correct my situation. I asked for a copy so I could send to Warby Parker myself. The copy was not readable. I was told "we only keep the carbon for eye exams". Carbon copy, copy? I took a picture of the original carbon copy with my iPhone which I printed and could read to send to Warby Parker. Which I sent MYSELF today after two trips to the For Eyes store. I highly recommend you DO NOT waste your time with this location. Peachtree Battle is the complete opposite with clean equipment and polite staff. I was told the District Manager "might call me" but she was "busy" with a sales meeting. OMG. RUN SCREAMING. Advice to management. Basic customer service without rudeness goes a long way. Clean your store. read more

I am only giving them one star because zero isn't an option. The customer service here is absolutely the worst!!! They were rude and disorganized. We showed up for our 10am appointment and waited 35 minutes until the technician showed up late. Then we were looking for frames, my daughter wears a large size and is used to getting unisex/men's frames, the answer was just no, we don't carry frames that big. ALL other places have at least one option or are willing to help find something that works. Another lady who was friendly with the associate working had four people admiring her try on frames so they couldn't be bothered with anyone else. This is the worst experience I have ever had in any type of doctors office and I will make sure to let everyone I know not to use ForEyes. We went right up the street to MyEyeDr and received excellent service! read more

Thee most unprofessional ever!! Receptionist lazy as hell, she need to do more than one thing, her attitude suck. Their entire process is slow AF! The doctor (elderly White man) is the best thing there. Desperately needs a new staff! read more

Terrible experience. It took two months after my appointment to get trial contact lenses. I had to call and visit the store at least five times to find out what was taking so long. One visit they couldn't find my file! When I finally got my trial lenses, the prescription was radically different from my current prescription. I finally just had to beg them to have a doctor write a prescription based on my current lenses. If I didn't reach out and show up constantly, I would have just never heard from them at all. Unorganized, unprofessional. read more

I'm always really happy with the service and pricing here. Thus far, I will not get my glasses or contacts anywhere else since discovering For Eyes... I just have not found a better value. I go for the 2 for $99 glasses when they are available (I've never seen them NOT available) and I love that I don't have to pay a ridiculous price for frames and lenses. The eye clinic is clean and nice as well, and the exams are inexpensive. read more

One word GHETTO. Dr. Washington/ Dr. Densberg cancelled my appointment twice in a row because a "family emergency". The receptionists were rude and did provide any explanation when I showed up. I called customer service, then got a call back from Christie, the manager. She offered me a 50% discount on eyewear but when I went to redeem my offer I found out Christie had quit. Smh. Now I just go to the Sandy Springs location because I can't deal with the foolery that goes on at the Lavista location. read more

The staff at the Tucker location are awesome. However the selection of frames is not at the same level as the Duluth location. This store just received the same Stella McCarthy frames I bought at the Duluth Store last year. The selection of Coach frames are outdated as well. This neighborhood is being revitalized and refreshed. I would prefer night I have yo drive to Duluth. read more

I have Kaiser insurance which referred me to this location. Kaiser confirmed I do not have a co-pay as I have met my out of pocket. Called this location For Eyes today and spoke with Steve who told me they charge a co-pay for everything no matter what Kaiser says. So basically they want to be paid 100% by Kaiser and then still collect additional from me. Not happening I'll wait the extra month to get Kaiser direct appt. Don't feel like getting ripped off today..... read more

We have come in twice now for my daughter's trial contacts and we are told incorrect info everytime before we come in. When we get here, they aren't ready and what they tell us on the phone is different than what they tell us in the store. Won't be back!! read more

I had to get a contact lens exam and everything went very well. The staff up front was great and very friendly. The optometrist, Dr. Wyatt, was very friendly, knowledgeable, and efficient. I like the samples I received and I was in and our rather quickly. read more

Totally unprofessional staff. They called to to tell me my on-line appointment was cancelled because the on-line system overbooked for my time slot. The next available appointment was 3 days latter .... I accepted that appointment. I show up for the appointment and they tell me they have no record of my appointment. There is no doctor available for an eye exam, so all they can do is schedule another appointment for me. read more

I have been to this location several times for eye exams. In fact I have ordered 5 pair of eyeglasses from them. From the first time to the last time I have had nothing less than excellent customer service. They have been helpful, professional, and even sweet. Both, my adult son and I go there for glasses and contact lenses and we even talked about how nice they all were. read more

HORRIBLE HORRIBLE PLACE!! Staff is unprofessional I went to get an receipt waited over 15 minutes and the manager Steve was the only one there and did not acknowledge me or anything. Within the fifteen minutes seven people walked in and five including myself left. For Steve to be the manager he is very rude and I have spent over an 1000 dollars here and I promise I will NEVER be back. read more

I have come to For Eyes in Tucker for over 10 years. I've always been happy with the service, the quality of the glasses, and the price. It is true that their online appointment system doesn't work. I have gotten eye exams there, my son has had his eyes checked there and we all get glasses from there. I have never had bad treatment. read more

The customer service is really poor here. All the staff except for the female receptionist and the eye doctor seemed friendly or cared to be at work. David seemed very disinterested in helping customers and also had a bad attitude when I was there. The selection here is very minimal as well, however, I found a pair of glasses that I am happy with. Overall, I will be looking elsewhere for eye care. read more

One star was generous. If I could give them a zero I would. The people here are so rude and don't really care about you at all. I ordered glasses and contacts from them and after a week we called them and after being on the phone with them forever they said they would call me back but they never did. After another week I called them and I find out that the order still had not been out in yet. I finally show up and they hardly acknowledge me. Moreover when I showed up during business hours their doors were locked and I had to ask and wait for them to unlock and let me in. Customer service is about helping people ... If you can't smile or make eye contact at least say hello and ask how they can help. People here don't like working here and it shows. This is the last time I'll do business here again. In fact I've already made an appointment to drive fifteen extra miles further away for an eye appointment. If you like someplace reliable and friendly and there is another's alternative within 20 miles from where you are it's worth it to go elsewhere, trust me. read more

Excellent service and very competitive prices. Christy helped me and was very knowledgeable and patient. Great selection with big brand name products. Not an overwhelming array of products and good selection of sunglasses. Christy saved me $$$. read more

I would like to take this opportunity to commend Darcy Bey for her EXCEPTIONAL CUSTOMER SERVICE! She exemplified professionalism, empathy and ensured CUSTOMER SATISFACTION!!! She understand what these competencies and has EXCELLENT interpersonal skills!!! The selection of glasses in the store is constantly improving and I appreciate that!! With businesses constantly closing in South Dekalb, it is refreshing to have employees like Darcy to make a difference! read more

Went to my scheduled appt. And they had no idea what I was talking about. Scheduled my appt a week ago online.showed them my confirmation email and everything and they had nothing.just looking at me like a deer in head lights. Didnt even,say well because of the mix up we will see you. Needless to say im PISSED.... read more

I gave this location 3 stars for because of there customer service wasn't the best . Doctor here was very kind and helpful love his service, he really gave good information &instructions. read more

I have been a customer here for several years. However, I have come to realize that I only want to deal with the manager, Keith. He is extremely helpful and very knowledgeable! He knows how to fit glasses properly and that is very important to me! read more

The manager Kristy Anthony truly knows what customer service is all about. I have made a career in retail and believe customer service is the most important aspect of business. After receiving mediocre service from the other associates, Kristy turned my experience around. She is truly an asset for For Eyes. read more

I am a fan of this business overall. I have received great service for eye exams, glasses purchases, and glasses fittings. However: I bought a pair of expensive prescription sunglasses there over two months ago, in October. I was told at that time that they didn't have a sunglasses case specific to the brand I bought and that they would order it and get it to me as soon as possible. Well, I have called approximately every other week for two months to check in and they have yet to get in the sunglass case. It is now almost January. I know that a sunglasses case doesn't seem like a big deal, but when you pay over $200 for prescription sunglasses that you need to see when driving in the car on a sunny day, you want to get what you paid for and protect your sunglasses. Update - I just called them again and the sunglasses case is in. I am so glad to hear that, but disappointed that I received no phone call to let me know. read more

Attitude starts at the top and the manager here, Keith Heintz, is really special. He runs a tight ship and it is all about customer service. I am not an easy customer. I want to see perfectly and am not afraid to ask for it. Keith does everything he can to give me perfection. I have been coming here for several years and will come back again. These guys are really good and if they occassionally need to make it better, they will. read more

I have been taking my son to For Eyes on Lavista Rd. for several years. They are always pleasant and friendly as well as knowledgable. Recently, my husband needed semi-emergent eye treatment as he had scratched his eye somehow. Dr. Wyatt was able to see him and he liked her so much that he decided to do his routine eye exam/contact fitting with her. They do not accept his vision insurance but he liked her so much that he was willing to pay the cost so we could stay with her. The pricing on the visits are very reasonable and that goes for contacts as well. We paid 98.00 for a 4 month supply of lenses. I recommend For Eyes to all of my friends. read more

I went in to get my son's prescription filled because they were recommended as one of the few places that takes Kaiser. When I walk in, there are three women working the desk. One is standing there doing nothing but distracting the woman trying to fill the prescription by talking to her about random things. Neither one of them knew what to do on the computer, whether my son had to be there for them to fill the prescription, etc; they kept having to ask the third lady, who seemed like maybe she was a manager. She told me it would take 7-10 business days to get the prescription in (seemed like a very long time - usually it only takes about 2 days). After about 15 minutes, I finally paid and went to leave. I asked them for my son's glasses back and she said "oh, we have to send them off". I said "what is he supposed to wear for 10 days? He can't see without his glasses on" (most people can't). She said because they didn't carry those frames they had to send them off - something she could have mentioned to me 20 minutes earlier when I first handed her the glasses. So, after 20 minutes of wasting my time, her only response was "well I can void the payment". So I had to wait another 5 minutes while they refunded my money. No apologies. No explanation. No attempt at making it right. I just put my stuff in my purse and walked out. They were unprofessional, rude, and didn't care one way or another whether they were doing their job or helping people. read more