A thorough and helpful appointment. I have "special eyes" - astigmatism, childhood surgery to…read morecorrect strabismus, and due to my age and level of nearsightedness, I am at high risk for retinal detachment and glaucoma, all the fun stuff. I consider myself very experienced in assessing the quality of ophthalmology care. You are in good hands here. I appreciated that Sarah Williford took the time to show me the results of my tests and make sure I understood and did not have any questions. Worth highlighting: the practice takes Anthem Blue Vision - this was the fourth practice I called (on the Anthem Blue Cross website) and the staff took the time to look up my insurance and tell me the name of my vision insurance was Blue Vision- information not on my card, so I was impressed. Other ophthalmologists did not take that time & turned me away. Also, I received a text message with full disclosure about the cost of additional tests that the practice runs due to their standard of care- well before my appointment. This transparency is very helpful. The costs were modest. The space is in an older home near the heart of Decatur, walkable from Marta. There is also free parking behind - which is a big plus in Decatur. (Actually, free parking is a big plus anywhere in Atlanta, and I find that most doctors don't validate parking. ) It looks like they have a good selection of glasses frames and the staff are friendly and helpful. My appointment was right on time, and I was out far quicker than expected.

I visited Reagin eyes for my 2nd annual eye exam the last one in 2025. Both visits with the eye…read moredoctor was very pleasant, professional and helpful. Last year 2025 , I had eye surgery due to a specific eye dystrophy that dictated that the glasses needed to be specific to my particular visual needs. So I was escorted to the front of the office and the Dr. told the eye wear manager/ sales person what I needed. I looked at the different types of frames available and indicated to her that the frames were way out of my price range . I told her that I would have to bring in old frames to have lenses inserted. We went over the types of prescriptions I needed in my lens ( transitions, progressive glare reduction kinda stuff. . I also wanted a a pair of sun glasses for distance when driving also giving her my own frames for distance as well. The total was 756.00. I know I could have said no thank you but I thought I needed that particular prescription. to see better. So I reluctantly gave her my card. Fast forward to today, I went to a different eye center for an exam and glasses. I got the same exact prescription for both glasses with frames included for 375.00. I was so focused on my medical needs for my eyes that I paid a huge price the first time even with telling her I couldn't afford the frames I guess , with all that being said I still got the most expensive prescription lenses nontheless. I did question why the lenses cost so much but her sales pitch seemed logical for my needs. The moral of my story is to not always believe that your best financial decision will be considered

Dr. Michael Serrano has been my optometrist for more than a decade. My correction is challenging…read morebecause I have had multiple surgeries. My pupil is significantly misshapen. I wear a combination of contact lenses, glasses, and bioptic glasses. Dr. Serrano has applied his superior professional knowledge and tenacious persistence to optimize my multiple prescriptions. Thanks to Dr Serrano I now have the best corrected vision I have ever had since my latest surgery. Many of Dr Serrano's patients are children. I have seen how joyfully he interacts with them and how warmly they respond. The entire staff is very child friendly, including the canine goodwill ambassador. I am in my seventies, have moved often, and have received optometric care from many excellent optometrists. Dr. Serrano is by far the best - period.

I had a great experience at Dr. Serrano's office. When I called to make an appointment for a…read morecheckup, Sharon was able to help set a date right away for that same week. When I had asked about a few concerns over the phone, Sharon checked for me by asking Dr. Serrano right away while I was still on the line. The office easy to find, close to I-85, with easy free parking. The waiting room and treatment room was clean and up to date. They brought me back right on time for my appointment. Dr. Serrano was friendly and listened carefully to everything I said. I felt that he was very thorough in his exam. He explained what he was doing as he went along so there were no surprises. I recommend Dr. Serrano and his team. I will be bringing my wife for her checkup as well.

I've been going to Belvedere since 2018 or sooner. I've always appreciated the service I received…read morefrom Dr. Peggy Sinkoe. It was always thorough and my contact lense prescriptions were normally accurate, so the quality was acceptable. The customer service was also normally feasible considering. They recently relocated the office to North Decatur Rd. in Decatur, GA. I live in Newnan, GA now, so it's a bit of a farther drive for me. I drove there and arrived after noon today to see if I could get a new eye exam as a walk-in. (They accept walk-ins between 11AM-2PM.) I didn't recognize the staff assuming they were all new, but I did see Dr. Peggy, her brother Dr. David and her daughter Dr. Ginsburg walk through the lobby. I was finally asked to come to the desk for service after waiting for about 20 minutes. I didn't have an appointment, so I didn't expect to be quickly seen. I was advised I would need to pay $135 for the exam for contacts, plus the price of the contacts and was advised it would also include a prescription for glasses. I was told this was the price without insurance. I didn't appreciate that I was told they didn't even retain any of my previous records prior to one year ago. Since they are in a new location, I wasn't in their system and was told I would be treated as a brand new patient with no file. What? After all these years, I needed to now be treated like you don't know me? I didn't like that. I had already used my yearly insurance allowance on an eye exam from Stanton Optical that resulted in a very inaccurate prescription for contacts. I previously went to Stanton Optical because Belvedere was closed. Today, after getting that price and being told I would need to be entered into the system as a new customer, I decided I would check other vendor locations. I ended up going to America's Best and was charged $119 for the same services. I was very disappointed that I had driven all the way from Newnan to go and get a prescription from Belvedere and ultimately ended going somewhere else. I could've gone to an America's Best in Newnan and saved myself some time and gas! Belvedere Eye Center needs to change their name because they're not the same! (Not to mention they're no longer located in Belvedere!) I won't be going back there again. After all this time, I guess they've finally lost me as a customer.

Horrible experience from start to finish. The office is unprofessional, money-hungry, and…read morecompletely inconsistent. I brought my 4-year-old for a school eye exam--exam was fine, but everything fell apart when selecting glasses. The eye doctor personally showed us Peach State-covered frames, I paid, and was told they'd be ready in 3-5 days. No one called. Two weeks later, I had to chase them down. The glasses broke within a month (they were supposedly "indestructible"). Over the phone, I was told a free replacement was covered. At the office, suddenly I "picked the wrong ones" and had to pay $59. They pulled out a different set and claimed those were the Peach State options--even though the doctor knew what insurance I had when helping me choose. I later asked for the PD to order glasses online--was told the doctor couldn't legally give it over the phone or she'd lose her license. That's a blatant lie (I fact-checked). I never got the email they promised and had to pay another provider to get the info. Bottom line: I'll never return. This office is deceitful, unaccountable, and disgraceful. To the doctor continuing her mother's practice--shame on you for how you're running it now.

As a patient of several years, it was disappointing to learn that Dr. Jennifer Badaracco has left,…read moreas I always appreciated her excellent bedside manner. My recent appointment with Dr. Lindsay Eisenberg was efficient; however, during the exam, the doctor used her fingers to demonstrate slanted eyes while discussing dry eye and made a comment about Botox in relation to this. This gesture and remark were racially insensitive and have no place in patient care, as comments and gestures of this nature affect whether patients feel safe seeking care. I have decided not to return. Overall, the clinic runs smoothly, and don't forget to request your updated prescription at checkout!

Fantastic experience as someone who had to get glasses for the first time. I was able to get an…read moreappointment about a week out from my initial call. Every single staff member was pleasant and friendly and had all of my insurance information already loaded when I arrived, which made payment easy. I didn't have to wait after check-in and Dr. Mario was great at providing service and answering questions. I think the eyeglass selection could be improved as I would have liked high-end options. But aside from that, I'm very happy with my first pair and the overall cost. Can't recommend this place enough!

I have had prescription lenses for a very long time but Dr.Barnes and his staff are the best. My…read moreprescription has changed over the last few decades. Every time the new prescription and new lenses have improved my vision. I would be remiss if I didn't sing the praises of Kay, Christina, Howard and BJ (?) They are true professionals. Let them help choose your new frames. They know their stuff. I tend to prefer the newer styles in frames--i wear them all day and consider them accessories and conversation starters. The latest frames are to be found here as well as traditional styles. Service is on point. All in all, a great place to go for your eye care.

I've gone out of my way three times to go here. The staff is friendly and, even in my case,…read morepatient. Very competent. I trust them.

I've seen Dr. Brillante for my last two eye exams. Dr. Brillante is very nice and so is his staff…read more I had an issue with my contact lenses, and they scheduled a follow-up visit within a few days. At the follow-up visit, my contacts were switched to another brand, and the office staff managed the switch for me. Prior to my appointment, I asked that they obtain a trial pair of colored contact lenses, and they agreed with no problem. I've been wearing glasses since I was 14 and contacts since 18. My previous optometrist retired and I struggled to find a new doctor. I'm glad that I found Dr. Brillante.

I've gotten my annual eye exam here two years in a row. I enjoy dr brillante. He and his staff are…read morevery pleasant. My most recent visit was 8/16/23. The receptionist Nicole: I bc couldn't ask for better service. This was my first time in 40 years having to wear glasses and she helped me pick them out and took her time with me in explaining my choices. The only downside about this office is the two times I've come I've had a decent wait. But that won't stop me from coming.what dr office do you NOT have to wait at? Lol There is plenty of parking behind the building. It's easy enough to find on the second floor.

I've been going here for many years - they are super nice, and especially good if you have…read morecomplicated eyes or a family history of eye disease.

I wish I had a better review to leave; however, at this point this is not the case. I've been…read morecoming to this office for many years, and generally had good experiences up until about two years ago. I came in for my routine exam, and things went as expected. I picked a pair of frames and spent about $300+ after insurance. Again, no complaints. Kat called me to inform me that my glasses were ready for pick up. I went and immediately noticed that the prescription was not correct. I shared this concern at pick up and was told that due to the prescription that I needed to wear them for about two weeks to allow my eyes to get adjusted. I didn't fully understand this because my prescription was the same as it had always been. I complied, and experienced headache and eye aches. I shared this and went back to the location. Again, I was assured that the prescription was current and shouldn't cause me to have any concerns. Instead it was. No resolve, I left to advocate another day. I went home and found my prescriptions from the prior year and current year, I called back and spoke to Kat to share with her my concerns and findings. She found the error, and i stead of apologizing she just took the glasses. The wrong prescription was totally wrong. I left the glasses and came back a few days later to pick them up. Again, I am still having an issue seeing. I shared this again, but was over talked and ignored. I was given the same advice of allowing the eyes to adjust to this situation. After two weeks and same concern I went somewhere else. They were able to find the concern and I spoke with the location and was told I would get a call back. It never happened, time passed and it slipped my mind to follow-up. I did call back months later and was told that although I communicated my concerns of not being able to see, and I was awaiting a response that too much time had passed for them to adjust the prescription. It sucks that I have had to overly communicate, advocate and continuously go back and fourth to get this situation corrected and still no resolve. I shared my concerns at every visit. I brought up the concern and did everything and I am still in a position of losing out money because of this. While I have a good experience at this facility the last two years have been difficult. I am choosing to not patronize going forward. While this is my experience, I share so that you are well informed.

I'm extremely disappointed with today's experience. Tap is my usual form of payment, yet the system…read morewas not working and no notice or alert was provided to customers beforehand. Instead of handling the issue with understanding, Susan suggested that I either wait for someone to bring me the $10 co-pay or leave to get it myself -- which is completely unreasonable, especially for a long-time customer. Additionally, when I was directed to the exam room, I was asked to sit in the exam chair; however, the previous customer's hair and neck oil were still visibly present on the chair. When I mentioned it, the staff member responded, "I'll clean it off." My immediate thought was -- but when? That kind of oversight raises serious concerns about hygiene and professionalism. The overall environment is unpleasant, and the level of customer service is unacceptable. Furthermore, Ayman's behavior was unprofessional; interrupting and finishing my sentences while I was explaining my concern shows a clear lack of leadership and respect. This experience has been deeply frustrating, and I will not be returning.

It's amazing! Dr.Nassar and his brother and kind calm people. I really recommend this place and…read morewhenever I need my eyes checked, I have a place to count on!