Contacted Evercake on a Sunday night, a CSR Alexis S. patiently answered several questions well into the night. Order the cake late Sunday night (Naked Duchess), it was deliver on Tuesday morning. The recipient described it in one word - AWESOME Evercake took care of a special person and her friend for me. Won't soon forget it read more

I sent my brother the Chocolate Frida cake after reading several glowing reviews about it. First of all, The Evercake is so on the ball. The delivery was a little bit later than I had requested (understandably, considering that the city is dealing with a pandemic plus protests), but they emailed me right away to alert me. They also called my brother to make sure he knew the delivery was on its way. The cake is absolutely gorgeous, and my brother said it tastes every bit as good as it looks. read more

The Evercake - Custom Cakes Near Me

I do not like writing negative reviews, in particular for new businesses. Given their response to my distress upon receiving my cake and the actual product I received, I felt it was only fair to warn other consumers. Prior to ordering my cake, the "clouds and posies" which is topped with fresh flowers, I reached out to their customer service representative, Alexis, because I noted the presence of a peony on the cake. Peonies were out of season. We discussed what flowers would be on the cake. I was told "English roses" in an "orangey peach color", true to the color of the cake on their website. After being told this, I placed an order. It cost me $120 total. I built my birthday party around this cake. I ordered orangey peach roses. I found party supplies (balloons, napkins, etc...) to complement the cake. The cake was going to be my centerpiece. I told my friends about this cake and showed the photo from the website. I was excited about it. You order a cake like this because you want something that is not only tasty, but looks luxe and elegant. The day of my party, the cake was delivered shortly before my guests arrived. The delivery man handed me my cake and my face dropped. I was horrified. I did not believe it was my cake. Too embarrassed to serve it to my guests. It looked like a Pinterest fail. The roses were old, dead, and browning. Certainly not "orangey peach" or "English". You would find fresher roses at a bodega. I immediately contacted Alexis. This is a Manhattan-only business. Based in Manhattan. I sent photos. I emphasized my distress. This was an expensive cake. And no solution was offered. Just some line about "organic roses" and not holding up well in transit. Again, it is a cake company, based solely in Manhattan. What kind of transit did these roses encounter and why would a delivery-only company not make provisions for that? Also, why did they not examine my cake prior to its delivery? And if they did examine it, I cannot fathom they would think its condition was acceptable. There was no offer to remedy the issue. No offer to drop off fresh roses (they could have stopped at a florist and dropped some off). It is troubling that a new business is so short on solutions and creative thinking. And I was just left to deal with feeling like I had been scammed. And expensively so. In fact, I had to chase them up, three days later, about a credit. And the most that was offered was 50% back or a store credit (as if I would ever order again given this experience). I told them this was unacceptable and that I would be writing this review. I have also noticed since I told them that, several 5-star reviews have popped up. So I was still out $60 for a Pintrest fail when I could have bought a better-looking cake at the grocery store for half that. This is how they handled their poor performance that negatively impacted a customer. Buyer beware. They do not deserve your money or your business. read more

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I could not recommend this company enough! I came across The Evercake after looking for someone to make a simple, elegant cake for my friends bridal shower, and I couldn't be happier! My point of contact, Alexis, was nothing short of amazing. She was incredibly helpful, informative, understanding, and quick to respond to all of my questions! The cake that we received was beautiful, and arrived exactly where/when they said it would. We ordered the vanilla cake with a raspberry filling, which was delicious and was not overwhelmingly sweet. The bride loved it so much that we ordered another cake with a custom design for her sisters baby shower, and again, Alexis was fabulous and the cake came out exactly as requested. You truly can't go wrong with The Evercake!! read more

Let me start by saying not only are the cakes beautiful but they are delicious!!! Ordered one for my daughters 21st birthday and she just thought it was amazing!!! I also have to say the ease and professionalism of the company was outstanding!! I can't say enough about that!! The women I was in contact with just made everything simple and extremely helpful!! Will most DEFINITELY recommend and order again!! read more

Horrible customer service!! The experience was truly disappointing. I cannot believe that they could not really come through with the order even read more

My boyfriend order Evercake for my birthday. It was the best cake I ever had. I have been eating this cake since 4 days and I just can't get enough. Thank you thank you. All our celebrations shall include Evercake. read more

We use Evercake to deliver high-quality cakes to our clients in NYC. The cakes are always super-well received and beautiful. Evercake even sent us our own the other day by surprise! Been really blown away by how great the service has been and easily we can send a new custom cake to each client! Cannot imagine going with another NYC bakery - they have our business for life! read more

I'm so glad I was able to find Evercake for my daughter's birthday cake. Cake was delivered on time and was delicious. Evercake was able to make my daughter's day very special when we couldn't be together due to cThank you! read more

The Evercake - Custom Cakes Near Me

I cannot sing enough praises for Evercake. It was deliciously, it was beautiful, and it came on time. Love them and I will be a lifelong returning customer. read more

I'm honestly not the biggest fan of bakery cakes, BUT, The Evercake has changed my opinion! These cakes are DELICIOUS and GORGEOUS I've ordered the Clouds and Posies cake in the french cream and raspberry filling twice and I still dream about it. This is the perfect cake for any occasion. Highly reccomend read more

Ordered two cakes and both were delivered warm and melting. The driver gave me two cakes that were sliding right off the plate and the second layer. I didn't realize until I got to the office to set it up because the driver was 20 minutes late and I had to get it set up. The cakes were overly sweet and the hazelnut filing tasted nothing like hazelnut and the raspberry jam was not even spread out the whole layer, it was only on 3/4 of the layer. A little underwhelming. read more

Alexis saved me for my Mothers 70th birthday trip to NYC. I called her a few daysbefore our arrival from Dallas to NYC to celebrate my Mothers birthday. Somehow with all the planning for the trip we forgot to order the cake. The Evercake came thru for me in a HUGE way? Alexis was so professional and eager to make sure we had the best for our Mother. She had a gorgeous cake delivered to our hotel concierge by the time we arrived at our hotel. The cake was delicious!! This will be the only bakery I ever use again while in NYC! read more

Wonderful cake shop! the most beautiful products with a phenomenal presentation! I ordered online the dark chocolate hazelnut filling Duchess cake and it was a big hit. My Evercake experience was amazing from start to finish! read more

It was my husband's 75 th birthday. All our celebratory plans came crashing down as he had Covid. I thought if I could only get a cake, that would make it feel as if it was birthday-like. As I have to quarantine , I had to find a cake to be delivered. I ordered it online- never spoke to anyone, just emails back and forth. It was also the day before his birthday. The cake arrived, on time, and was a work of art. The good news- it tasted better than it looked. not the celebration we planned, but Evercake helped to make it a little special. read more

I ordered a cake from The Evercake for my company (in Cali), for a partner we have in NYC, and the people at The Evercake were AMAZING to work with. They were quick to respond, accommodating, and do a beautiful job. I will definitely be ordering from them again! Special thanks to Alexis for all the help! read more

I ordered a chocolate fudge cake with the light white outer frosting for my daughter's 11th birthday. The cake was both simple and beautiful with the fresh flowers on top. It was also one of the tastiest cakes we've ever had! We had a line of pre-teens asking for 'seconds'...and the entire cake was devoured before the sun set the day it was delivered. read more

Amazing fresh baked cakes - hard to find a quality place that delivers during COVID for a special biethday. Amazing customer service that answered quickly and was able to fulfill all my requests, including a special flavor. Would definitely order again! read more

The Evercake - Custom Cakes Near Me

THANK YOU Evercake! As we all adjust to "staying-at-home" Evercake prepared and delivered a birthday cake for a same-day order. Alexis responded to my inquire within an hour, as promised, and helped me identify the right cake. Delivery was on time and perfect. Best of all, the cake was delicious (and beautiful)! We all need bright moments these days and Evercake was able to provide one. 5 stars read more

The cake was beautiful and they even delivered it to the venue and was able to rush the order for me. Cake tasted even better than it looked. read more

I'm just sad right now. Please take a moment to read and I would truly appreciate the help if you can. I was looking for cake shops in nyc near me and came across The Evercake's website. The cake designs are beautiful; the site mentions that they offer delivery, and to order two weeks in advance by email, text, or call, which was perfect for me. I both emailed and texted The Evercake a photo of the cake design, and my contact information. No response. The fourth day, I called The Evercake. It went directly to their voice message, which I left a message in regards to the cake I put in a request for. They texted me that they will speak to the cake designer and contact me asap (exact words). They did not contact me. After two days, I texted them that this cake is for my foster son's birthday and I would really like the day to be special for him. Still, no response. This morning, I called them. They must have saw my phone number because they immediately text me stating that they can no longer take my order. ****My foster son's birthday is Thursday, June 9th, and I have less than a week to get him a birthday cake. The cake I requested was sky blue with racing-flag trimming, blue velvet flavor. Please, PLEASE, if anyone know a cake shop that can do something a little similar to that in less than a week, I would truly, truly appreciate it. Thank you! read more

I was in a bind trying to find a last minute yet elegant cake for a friend's bachelorette party. She's fabulous and anything less than fabulous wasn't going to cut it. A friend recommended The Evercake and after a quick call and description of what I wanted, they were able to deliver one of their amazing cakes in time for the party. It was all that I imagined...so elegant, almost too pretty to cut into and so delicious! My friend was thrilled and so was I. I highly recommend The Evercake. I can't say enough good things.. read more

Amazing cake. Easy to order online and was delivered in the arranged window. Highly recommend

I ordered a cake last minute for a friend's birthday. Alexis at Evercake was readily responsive and helped in addressing the details including timing of delivery. She was transparent with the logistics and kept me informed through the process. Cake was delivered earlier than expected. And hands down it was the best cake we've had all year. Everyone from the very first bite loved it and went for seconds. Quality was fantastic and the team was very caring. read more

The cake itself is nice, but I am a little annoyed that the delivery time was not respected. I asked for the cake to be delivered between noon and 2 pm (I even received an email the day before to confirm this time slot) but it arrived at 9 in the morning when I was in a meeting. The deliveryman insisted I was called prior to their arrival but that never happened. read more

Ordered the gold brushed cake for my friends golden birthday. The cake was so beautiful and also incredibly delicious. Everyone loved it. Cannot recommend enough. read more

BEST CAKE EVER!!! I mean it..a very last minute order for a party..brilliant customer service and hand delivered. The cake was melt in your mouth. My guests gobbled it up and kept asking who made it. Just Wonderful..can't wait to order again!!! read more

Amazing cake delivered right on time. Totally worth it for my wife's birthday in the middle of a pandemic.

Definitely use this company. They were very quick to respond to my urgent and late request to help us celebrate my sister's 40th during the covid crises. They provided everything (candles, decor for cake, and cake) which really helped my brother-in-law out to help him celebrate her while also caring for their two small children. My sister said the cake was delicious and beautiful. The website is very user friendly. The rest of my sister's family was located in other areas of the country, so this was the perfect way to celebrate this special moment for my sister when we couldn't be there in person. I wish I could give 6 stars. read more

It was a last-minute order (2 days before the birthday party) and The Evercake team didn't disappoint. Prompt responses and very efficient process to get the cake delivered to my friend's UES residence. And the Chocolate Frida - beyond delicious!! Will recommend them any day. read more

This cake was beautiful. That's what I wanted and searched for. I had a very specific image of a chocolate cake with fresh flowers for my mother's birthday and boy did The Evercake deliver! I ordered a modified version of "The Frida". But even more important, the cake was absolutely delish. The Evercake was actually a find after my original cake order with another bakery was cancelled. The Evercake has amazing customer service, they took the order with short notice, sourced specific colors of flowers for me, and put the cake in a Lyft for delivery. This will be my go-to for all my cake needs moving forward! read more

Simply one of the best cakes I have ever had! I received one for my birthday and it was so good I promptly ordered one for my wife's birthday which was the following week. We had already ordered a cake from Magnolia which allowed for a side by side comparison and it was no contest. While not inexpensive, it is more than worth it and I will never order a cake from somewhere else. read more

On time and expertly prepared and presented.

I needed a cake for my daughter in New York (I live in CA) in a jam and these guys were on the case right away, even over the weekend. They got right back to me and got the cake out to her in less than 36 hours. Very responsive, even on a Sunday. The cake was beautiful and delicious. Thanks, Evercake! read more

Delightful to work with. Delivery was great. My niece was thrilled with the beautiful birthday cake. Thank you Evercake.

It's never easy celebrating a birthday during this pandemic especially in the city. But ordering a beautiful and delicious cake that is delivered right to your doorstep makes it so much BETTER. It was my SO's birthday a couple of weeks ago and I remembered hearing about Ever Cake and their great reviews. An order was placed through their website and Ros couldn't have been more accommodating and personable through email. She reached out with questions to personalize it for the man of the hour and made great suggestions. It was so beautiful to look at, I almost didn't want to touch it. When we did, we weren't disappointed in the least. It was so moist and chocolate-y yet light. We had a social distanced picnic with friends at a park nearby and everyone was commenting on how pretty it was and wanted a slice. My SO loved it so much he asked for the small leftover slice to be saved for the next day. It was a really delicious cake. I mean I just want to order another one to eat on a regular day. read more

The Evercake - Pandemic 2020 Birthday Cake! - Custom Cakes Near Me

I had a last minute cake order. They were able to make me a custom cake on short notice. The cake was beautiful and delicious, and everyone loved it. I will definitely be making future orders. read more

I am so happy to have discovered this incredible bakery! We surprised my mother for her 92nd birthday with a gorgeous Roses and Roses cake. I don't know what made her happier during this tumultuous time, the Zoom meeting with her seven children or the Roses and Roses cake. She was absolutely thrilled and it was spectacular. Now we will surprise her with the Pink Champagne cake for Mother's Day. The service is incredible. The staff is attentive to every detail. The email communication is swift and efficient. We could not be happier. This will be my go to bakery as long as my mother lives in New York City! read more

We found Roz by accident and after our first communication, I knew that she would take care good of us. From the unique and contemporary cake concept, to taste, price, execution, and delivery, the experience with The Evercake could not have been more satisfying and simple. When we brought the cake out at the end of the evening, there were so many ooohs and aaahs from all our guests. The elegant design as well as the delicious taste made the cake a highlight of the evening. Thank you Roz!! read more

Evercake made a speedy delivery in less than 24 hours for a birthday cake during the Coronavirus quarantine crisis. My family was unable to celebrate my dad's 68th birthday together, but the cake made the day feel like a real celebration -- even if we had to have a party over zoom. Thanks Evercake for continuing to do what you can during this difficult time. read more