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    The Estates at Turtle Bay

    2.4 (18 reviews)

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    I've posted this review in several locations hoping to warn people from renting from this company. We stayed in Condo 21...definitely stay away from that condo. Unfortunately our stay was pretty awful, and ultimately we left. We checked in on a Friday and noticed that the condo was nothing like it appeared on the website. Instead of looking bright, clean and remodeled, it was dirty and run down. We called management right away and they sent a housekeeper over. She really couldn't do much though...so we don't blame the housekeeper. She cleaned up all of the dead bugs, pubic hair off the bathroom floor and wiped down the counters. By Saturday morning we realized that it was MUCH more...broken fridge, the dryer vent wasn't hooked up, my daughter's bed was broken, the jacuzzi tub didn't work (not that we would've sat in the dirty tub without thoroughly cleaning it), an outlet in the kitchen didn't work, bugs galore (every kind you could imagine) , the air conditioner didn't work properly (but how could it with windows that wouldn't shut?) the master bed was filthy disgusting behind it and it felt like we were sleeping on the box spring. Probably the most alarming thing we saw was the giant rat trap in front of a hole under the sink. The place smelled of mildew too. So, I called a couple of times and left a message once (although they say I didn't) and sent several emails (I later found out to the wrong email address!). Didn't hear from anyone and realized we'd have to wait until Monday, when I called. The only thing this company offered was to send someone over, or we could leave and they would refund us for the rest of our days. Nothing for the miserable weekend we spent there...we couldn't even do our laundry if we wanted to dry it. I will absolutely be writing reviews and finding out what the recourse is for a company that falsely advertises their condo. It's absolutely shameful.

    The non working air conditioner..ahhh

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    Air Perfection

    Air Perfection

    (148 reviews)

    I was looking for a good and well rated AC contractor within my home town and came across Air…read morePerfection with some really good reviews. So I decided to inquire and go with them. Overall, great staff and service! Tai (Manager) was a huge help from the very beginning. He was able to provide me with multiple quotes & possible design layouts for different split systems to look at my options and work within my budget. Not only that, he was very knowledgeable and gave me a lot of info about AC systems, warranties and suggestions on installation. The workers were fast with installation as well and was able to work within my schedule. In the end, I decided to go with a Fujitsu tri-zone system for my townhome so that I'm able to have multiple indoor units but stick with 1 outdoor condenser as my association has restrictive guidelines for split AC systems. Plus, Fujitsu had a better warranty. I'd definitely reach out to them for maintenance when that time comes and on any future projects. If you ever go with them, tell them that Mark B's review sent you! :)

    Rostin and his crew installed our first two split AC units about two years ago and the last two a…read moreyear later. Everything is still working great. They did a really solid job, and the quality of their work shows. Rostin was super easy to work with, very responsive, and accommodating. His team made the HOA approval process simple with the detailed installation packets they provided, which saved me a lot of time. I also hired Matt, their electrician, for some other work around our townhome, and he did a great job too. I highly recommend this team if you want reliable and professional AC installation.

    The Estates at Turtle Bay - hotels - Updated May 2026

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