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The Ritz Carlton

3.8 (1.3k reviews)
Open Open 24 hours

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This the view during our nighttime walk.
Justo C.

The perfect place to have a Hawaiian vacation. It's hard to describe a place as close to perfect as this hotel. My wife and I stayed there for 2 nights and we wanted to stay longer! Service is great, the food was delicious and tasty - an expensive! No matter, this is luxury at its best! Our night time walk was magical. The trade winds were epic and it just made it that much more enjoyable! What a place!

Jan K.

OMG what's not to love.... We had drinks in this fabulous lobby.....we then moved to the Beach House' for dinner... we shared a lot of different items... appetizers... salad... a couple of entrées.... Filet mignon..... salmon.... And then the most wonderful dessert..... beautiful night... service was spectacular....met all of our needs and then some.....

Samantha C.

I've been to a lot of resorts. This is top 2. They met each of the Forbes quick 6 easily! Check in: kind, friendly, great experience Room: clean, beautiful, well done Pools: couldn't have asked for better Views: everywhere! Activities: lengthy list, inclusive Dining options: we loved all our meals Can't wait to come back!!!

Ruby S.

Feeling of country, nature, intertwined with modern ambience meets serenity. Awesome to get away from the hustle and bustle of city life. Fell asleep in chaise lounge chairs on lana'i and woke up to waves crashing on the reef. A private airplane flew by. Spotted two mongooses running across the lawn into the shrubs. Caught a glimpse of partial rainbow. Surrounded by 360 degrees stunning views of the ocean. Surfers catching and riding the waves. Coola sunscreen available for those that need to apply some before suntanning or taking a dip in the pool. Infinity pool, swimming pool, jacuzzi, and water slide are smaller in size. Cool to have pool loungers, cabanas, palapa, and spacious beach. I love how there's an abundance of indoor and outdoor areas to relax on the property. Lots of locals attended a company Christmas party at one of the ballrooms. A familiar, local bruddah asked, "Are you here for the Christmas party?" I responded, "No, how about you?" Another local gal struck up a conversation and told me, "My parents are here for their company Christmas party and pointed to the ballroom." There's an ice maker, hydration station, and packets of laundry detergent dispensing machine, washers and dryers on all floors. Employees are outgoing and very customer service oriented. Food and beverages are offered at pool side. You're able to charge it to your room. Concierge was available to assist us when we had questions. Anticipate paying higher prices for indoor and outdoor activities, food and beverages. Devoured tasty appetizers at Off The Lip. Later, whisked away in a golf cart with others by one of the workers to a tent with hot cocoa, few complimentary alcohol that complements hot cocoa, games, and make your own smores at the fire pit. Transported in a covered wagon with two horses, a few workers, and a few other families for Christmas lights and music for an hour. We also participated in a Scavenger Hunt which is free for registered guests. Yet, very surprised to score a bowl of Cheerios on sale for 99 cents at The Shop. Bathroom is spacious. Double sinks with lights around the mirrors. Curiosity peaked my interest. Is there a bidet? None. Where's the microwave? Not here. Awww! Shux! Let me know if a room on the property offers it. There's a lot more amenities, products, services provided by the resort. Must see and experience. I'm grateful that parking is spacious. Would love to return at my leisure.

Judy C.

Wait a minute..... since when did Turtle Bay become The Ritz Carlton?! If I am not mistaken it happened sometime this year per talking with one of the staff at the pool. This is even better, staying at a Ritz property, a bonus during my recent weekend staycation. This is when I found out I made Titanium status, can you tell that I LOVE staycations, either here or on the other islands. While doing a last minute search, I got a great rate. Happy dance... woohoo! I have not been or stayed at Turtle Bay before Ritz, I cannot compare what the difference would be but let's start with checking in at the front desk, wow! it was a busy weekend, the line was long but good thing the staff worked quick and there were 3 front desk staff. Merlina ( Spelling ?) was awesome & friendly, she checked us, we got our bracelet keys, parking pass, resort info. & even welcome leis, yes even though we are Kama'aina. It showed up nice in our tons of photos we took in the room & lanai, hehe. Thank you for the ocean view and Wow! We got high floors (5th), being a first timer & newbie I was amazed by the view even walking to our room from the elevator, the property is stunning & omg breathtaking ocean views for sure! We got the pool side view along with ocean. I was attached to the view on our balcony and didn't want to leave. I could sit out there forever, we did finally leave the room for exploring the trails and then pool, jacuzzi after. I had the most pool & jacuzzi time here. This property offers a range of amenities and activities including, multiple dining options, Nalu Spa, fitness center, Pickle ball, tennis courts, biking, hiking trails, bike tours, and golf course. We didn't dine on property but picked up food instead, If you didn't make a stop for food, drinks, or need last minute goods, check out the Holoholo market. Our room was nice and it looks & feel like Ritz Standard, the only complaint that I have in room #506 is one of the Queen beds near the lanai, wooden part is sticking out, we kicked in to this a few times. ( see photos) We had the bestest, amazing, magical stays, wish we could stay longer than a day, but it was sad to leave, we said our goodbyes to our room! Hope to be back again, maybe for future special occasion. #GratefulThankfulBlessed, always.

Infinity pool
chandra g.

Beautiful as it can get , this place is amazing. Many restaurants to choose from . Sunset is amazing view. Price is the highest on the island but this is what you get when you stay at the best .

Emelryn Vebs D.

We stayed overnight at Turtle Bay to celebrate my husband's birthday. He's been wanting to check this place out for a long time, and I'm so glad we finally did! The resort is so exclusive, and it feels like a true escape that lets you connect with nature. We had a great time hiking the short trails in the area, spotting sea turtles,petting the horses, and watching the big waves and beautiful sunset. We were able to check in early at 11:30 am and we were greeted with leis at the reception. Mahalo nui to Melina at the front desk, who went above and beyond to make our stay memorable! She welcomed us with such kindness and aloha from the moment we arrived. We were also lucky enough to get an upgrade to an ocean-view room with a bigger lanai, plus we were gifted with a complimentary bottle of champagne to enjoy. The lobby has a great ambiance. There were still some renovations in progress since some parts of the hotel are a bit dated. However, I noticed the hotel was well-maintained and clean, especially the elevators, and all the staff we encountered were so nice, helpful and friendly. Aside from being close to nature, the friendly staff and great amenities and activities at the resort, another great part of this hotel is its location because it is just a couple of minutes away from the Sugarmill plantation, where you'll find delicious food trucks serving Hawaiian ono grindz. We really enjoyed our brief stay and we'll definitely be back! Highly recommend Turtle Bay for anyone looking to relax, connect with nature, and be treated like a valued guest.

Reynell C.

Thank you everyone for making our dreams come true! I chose Turtle Bay to be the place where I proposed to my girlfriend, now fiancé. EVERYONE was extremely welcoming and made us feel at home. Kawena was my primary contact for the big day and she was very responsive and did her very best to make sure our day was perfection. Mefi filled in here and there, and was fantastic. Seya had a great positive attitude to get the moment started as she picked us up with the shuttle cart. It started to pour rain, but she reminded us that it was actually a blessing, liquid sunshine, and after the quick downpour the sky opened up and never rained again! Josh and Robert executed our photos and videos to perfection for our engagement. They were extremely creative with getting the right angles for capturing our special moment. All in all a phenomenal time here that will be with us forever. Thank you so much everyone!

Pool side at sunset
Keaton T.

Just spent 6 nights at the Ritz-Carlton Turtle Bay. The experience was top notch. From the moment we checked in we felt the attention to detail and genuine compassion from staff. Angel at the front desk was super accommodating and even upgraded our room. Snacks in the room, flowers from a friend made our space feel like home. The experience at the pool was great, shoutout to Shaun for giving us the best service and recommendations for things to do on and off property. Devin who was working the pool almost everyday made sure we were taken care of and even located a very important item I lost poolside. He found me hours later and made sure it was returned to me! The restaurant on the beach was great, drinks were delicious and we shared a few different dishes. The resort is huge and as two very active people my wife and I enjoyed the runs along miles of trails and beach. You're able to feel like you're getting more of a genuine experience as you run or walk through old trails and along the coastline . Arguably the highlight of the trip came in an unexpected place as Jackie from the hospitality and room service team blew us away. We took time to chat and get to know her and she's one of the kindest most attentive people I've ever encountered, not just in the hotel industry but life! I know people nitpick some of the very small details and compare it to other Ritz Carlton locations but whatever this hotel may lack in thread count more than makes up for in service. We will be back ! Mahalo Ritz Carlton Turtle Bay

Steve Y.

Tanner gave us a warm greeting and even congratulated us on our wedding anniversary! When we got to our room, the manager, Alfonso, delivered a beautiful charcuterie board to our room with a warm welcome and well wishes for our wedding anniversary. "D" took great care of us at the beach, giving us towels and seating area with an umbrella. He made us feel so welcome. Finally, Cherae was the one who helped us confirm our reservation. Her aloha spirit, along with her peers, supersedes our expectations - and we're humble, simple people. Everyone here is so friendly. They set the Ritz-Carlton Turtle Bay Kahuku's standards higher than most hotel properties. Love the room and views!

Front entrance and valet.
Jenn R.

Didn't stay here but spent some time walking around the lobby and out at their bar by the water. The hotel is situated on a peninsula with predominately ocean views. The decor emphasizes a high end natural setting with neutral tones and spaces that seamlessly transition out into its environment. Obviously, there are beaches steps from the hotel. Hung out at their outdoor bar, Sunset at Turtle Bay, and ordered an appetizer with a few cocktails & beers. The vibe was relaxing and the food/drinks were great. Would highly consider staying at this hotel the next time we travel to Hawaii.

Rob B.

Our first visit under the Ritz flag, our 3rd visit to the property. We had been reticent to visit, as the room prices now are in the stratosphere. Our previous visits were nice but not much better than a Marriott stay. Happy to report that the Ritz and the improvements have made this one of the nicest stays on Oahu! Of particular note are all the listed activities that are now available. Some of the activity offerings are an addition cost. I took the $40 Pilates class and was delighted by the quality of instruction. The rooms and expansive space has been bespokenly appointed and now feels sophisticated and hip. The food offerings,at eye watering prices are not short on quality, portion or service. This a truly a luxurious experience in perhaps one of the most idilc places n Hawaii.

We were genuinely excited when we heard that Turtle Bay had been taken over by Ritz-Carlton. We had stayed here before--loved the beautiful surroundings, but the service was average, which we understood since it wasn't previously managed by a top luxury brand. Because we always enjoy Ritz-Carlton during our vacations--especially my husband, who insists on returning to Ritz Waikiki almost every year because of its consistent excellence--we expected the same high standard here. We spent our first three nights at Ritz-Carlton Waikiki, and as always, the experience was outstanding: warm greetings, smiles, attention to detail, and genuine hospitality. Sadly, none of that existed at Turtle Bay. From parking to check-in, there was no sense of welcome. The front desk associate didn't smile, didn't offer a map, and didn't explain where the elevators or club lounge were. She even yawned multiple times during check-in, which set the tone for what felt more like a three-star hotel experience. My kids even asked why we "downgraded" hotels--and were shocked when I told them this was supposed to be Ritz-Carlton. Throughout the property, employees rarely greeted us, and many seemed irritated or uninterested. It felt nothing like the warm, polished service we expect from Ritz. Although the hotel offers many activities, most were fully booked. When we asked for help, they told us to call at 7:00 AM and wait in line for possible openings. We came here for vacation, not to stress about waitlists. When we arrived at the room, the floor was sandy, and despite having four guests, only two sets of amenities were provided. At the beach, staff questioned my kids in a rude manner, asking if they were actually hotel guests. Even after verifying their stay, they didn't offer towels or help set up chairs--so my kids just left. The club lounge was the only place that felt like true Ritz-quality service. But overall, there was no "wow" factor--especially since we have stayed here before. Another disappointment--when my 11-year-old wanted to use the treadmill, we were told she could not use the gym because she was under 15, even though the posted rules didn't mention this. She felt completely left out while her older sister and dad were allowed in. We truly love Ritz-Carlton properties, but this location did not meet the brand's standards. Sadly, we would not return. We are still currently staying here and honestly wish we could cancel the remaining nights and go back to Waikiki.

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The Ritz Carlton Reviews in Other Languages

Ask the Community - The Ritz Carlton

Would this resort be considered on the more quiet side? After staying right in Waikiki, all the honking from trucks/cars and the screaming from drunk people made me not want to stay there again. Looking for a quieter home base?

Absolutely! We also spent a few days in Waikiki and loved the luxurious peaceful ambiance at the Turtle Bay Resort.

Is it get sunny enough? It's my first time in Hawaii and I really want to enjoy a sunny beach day with hubby 🫶 thanks

Certainly depends on the weather, but the day we were there there was a short spirt of rain within and overall gorgeous sunny day.

Do they have day pass for pool?

No. But it's a public beach.

How would you recommend getting to and from HNL to the resort?

Car

Can you purchase a day-pass to utilize the pool?

I don't believe so. The beach to the east of the resort is available for free... way better I think. Pool is small and slides are tiny. No big deal.

I purchased tickets for the upcoming Easter brunch would me and my family be able to use the pool or is that not included?

Not included

Do they offer free parking?

Self parking is $15 daily, valet is $20. A reserved spot comes with the Ocean Villas.

Is this hotel all inclusive?

No, this hotel is not all inclusive. Towels, beach chairs, and fitness classes are all charged extra.

Do they serve food / drinks at the beach, or do you need to bring your own?

They do not. You need to bring your own. I always purchse drinks at the pool bar then bring them to the beach.

Is there bbq grills?

No unless you are staying in the Condominium section of the property. They are at the pool.

Is there still a Sunday Luau on property?

I was there on a Sunday in November. They had a performance but I wouldn't consider it an luau. Just a few guys from Samoa performing and dancing with fire on stage.

Does every room have a bathtub?

No, it depends on which room you choose. Most of the rooms in the hotel are showers but if you choose one of their rooms closer to the beach, those have bathtubs. Best to check with Concierge Service for more details

Where are you allowed to smoke?

Smoking is only allowed in designated areas outside of the resort. They will charge you a few hundred dollars as a housekeeping fee if there is any evidence if smoking either in the room or on the lanai.

Can you smoke on the vista level balcony?

Smoking is only allowed in designated areas outside of the resort. They will charge you a few hundred dollars as a housekeeping fee if there is any evidence of smoking either in the room or on the lanai on any floor.

Different restaurants in turtle Bay resort?

I believe there are 3 around the resort, the buffet is great for breakfast, there is a spot at the golf course also.

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Review Highlights - The Ritz Carlton

Hung out at their outdoor bar, Sunset at Turtle Bay, and ordered an appetizer with a few cocktails & beers.

Mentioned in 385 reviews

Read more highlights

Tiki Moon Villas- Vacation Rentals Hawaii - Papaya 3: bedroom #2 of this 3 bedrrom bungalow

Tiki Moon Villas- Vacation Rentals Hawaii

4.3(49 reviews)
6.7 mi

If you're planning to stay big or small, Avoid. Horrible…read moreExperience and I finally give up dealing with them after 5 years. We didnt even get to stay here because the owners are back and fourth on policy's Booked in for Dec 2020 during covid. My family contracted Covid days away from trip. We were definitely well within the Covid guidelines of a return policy, but they wouldn't give one so we agreed to just using the credit at a later. After that they more than able to cancel it and tried to reschedule us for the spring . Their availability went away every time. Every few months we would attempt to make a booking, but they were always full. (interesting right ?) Next thing you know two years plus go by. Now she says she's unable to give us any compensation or credit because we're past the two years. It's not our fault they did not have availability. Don't book your stay here. The owners have every intention to get money out of you and lack any type of customer service. Worst customer service and just the worst selfish people. Greed: greed /rēd/ noun 1. intense and selfish desire for something, especially wealth, power, or food.

Our family of five (three kids ages 11,7,&8) stayed for a week and it was the highlight of our…read moretrip! The free washing machine and dryer helped us to not have to pack so much. The owners are very kind and attentive. They let us borrow some of their boogie boards and beach chairs when we spent a day at Hukilau beach. It was amazing waking up to the sun rise every day. The beach was great for our kids (not too rough, not too deep). We love the north shore area of Oahu and will always stay here when we visit.

Photos
Tiki Moon Villas- Vacation Rentals Hawaii - 8/24/13 wedding

8/24/13 wedding

Tiki Moon Villas- Vacation Rentals Hawaii - Bamboo 2 living & dining area with full kitchen

Bamboo 2 living & dining area with full kitchen

Tiki Moon Villas- Vacation Rentals Hawaii - Large grass area for ceremony and ocean backdrop

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Large grass area for ceremony and ocean backdrop

The Outpost at Turtle Bay Resort

The Outpost at Turtle Bay Resort

4.1(37 reviews)
0.3 mi

My wife and I have ridden on all four main islands of Hawaii and our favorite ride is along the…read morecoast that we experience at Turtle Bay. It is such a relaxing ride along the coast as the waves crash along the shore and the breeze off the ocean keeps us cool. The staff has always chosen the perfect temperament horses for us and after our ride, my legs aren't killing me like it had on other rides. This is our go to place to ride when we are on Oahu!

This place is absolutely horrible. It was a waste of my time and gas to drive all the way out…read morethere. I made a reservation online for 6 people and 6 balls to rent. I wrote in the time that I wanted to start which was 1230 pm. I show up at 1230 exactly and go to check in at the outpost Hut. The 2 guys inside the Hut tell me they didn't see my reservation and they rented out all their balls to a group that just came in..... So...we had to WAIT until the group was finished to get the balls to play.... On top of that, I paid $10 per person to play, and the guy in the hut tells me there's only 6 or 7 holes available since they use the course to pop fireworks off of. New years was about a week ago!! You're telling me, you're too lazy to put back the holes for a whole week?! Cmon man..... Then, I ask for a cart to put all our stuff in and he tells me that they don't rent out carts but that I could get one at the golf hut. So my mom walks all the way over to the golf hut for them to tell her that they don't rent out golf carts for soccer golf......?! So then after all of this, the guy in the outpost hut tells me he will refund me the balls we rented as a way to make up the unfinished course and the time we had to wait for the balls to come back. That was nice of them.....except for the fact that he didn't do it!!! He was straight up lying. Bc i kept checking my account and I didn't see no refund pending from them.... So I waited 2-3 days then I finally call them back checking up on the refund. Explain the whole thing and I'm pretty sure the guy who answered the phone was the same guy who told me he would refund it to me the day of my reservation! So he puts me on hold and tells me that a manager has to be the one to refund me. So why did that guy in the outpost hut tell me he was refunding me if he really wasn't?!?! To top it all off, the course looks like crap. And they don't even have a score card to give you. Good thing I took a picture of their somewhat course layout so I knew where the heck I was going. The course is literally just grass that is so overgrown and bumpy that you cannot even call it foot golf. Save yourself time and don't go here.

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The Outpost at Turtle Bay Resort
The Outpost at Turtle Bay Resort
The Outpost at Turtle Bay Resort - Striking a 'segsy' pose

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Striking a 'segsy' pose

The Estates at Turtle Bay

The Estates at Turtle Bay

2.4(18 reviews)
3.8 mi
$$

There's really no hotels on the north shore of Oahu, which is nice because it preserves the…read morenatural-ness of the place (unlike Waikiki), but it's also difficult to find a place to stay. But... problem solved! The Estates at Turtle Bay is a series of condos on the northern tip of the island (on Kuilima Dr.), next to the Kuilima Golf Course. Each unit is owned individually, but managed by a company located at 56-565 Kamehameha Highway in Kahuku --- just five minutes down the road. All communications go through this office. Through the Estates at Turtle Bay website http://turtlebay-rentals.com/ you are able to view each individual unit, see how they are priced, and take your pick on the unit depending on the availability for the dates you picked. Because the price is determined by each individual owner of the condo, potentially you could see two condos of equal quality but stay at one for much cheaper than the other. Sometimes the "cleaning fee" set by the owner could also make what would've been a good deal a not so good one. So be careful about the extra fees before you book it. For example, our unit was priced at $95 a night, and we stayed for two nights = $190. But after the cleaning fee of $115!!! and taxes, the total was $327.73 for two nights. However, I love the idea that you can choose which unit you get to stay in. Every unit is decorated differently depending on the owner's taste, but they do provide a sufficient number of pictures on the website so you can see what the condition of the condo is. The one we picked turned out to be much better than expected! The place was newly renovated with a marble-counter kitchen, which was fully stocked with everything you need to cook for yourself (not a whole lot of restaurants around on the north shore other than the shrimp trucks). You also get to pick which room and which bed you get to sleep on (or rotate every night if you want) since you have the whole unit to yourself! If you arrive during office hours, you have to go pick up the key at the office down the street. If you arrive after office hours, they'll drop off the key at the entrance of the estates. There's a guard there working and you just tell him which unit you're staying in and he hands you the reservation materials. However, when we arrived, there was nobody there and he didn't come back to his post until 20 minutes later. This was the only part that was sucky, but otherwise our experience here was really awesome! Also, if you're traveling through Hawaii for two weeks like us, you'll be thankful for the washer and dryer in these condos! (Our condo was 060 West in case you want to book the same one).

BUYER BEWARE!!! If you like filth and bugs then this unit is perfect for you. Even after telling…read moreMarilyn from the offices at The Estates at Turtle Bay, nothing was done. Paying a total of $1,097.80 for a weekend stay but needing to leave earlier then normal check out due to covid cleaning is a joke when the unit is in hazardous conditions. Hard earned money was put into this staycation of our one year wedding anniversary and this is the email we got after attempts to talk to someone about the horrible stay at Wicked Wahine unit 012 West. I ask in email who am I corresponding with and they can't even answer that question properly. That doesn't make you as a company look suspicious at all lol. No refund for us but the word of mouth goes a long way. My husband and myself are kama'aina, we will make sure to let all of our friends and ohana know to NEVER BOOK at any of your condos. We thought supporting a local company during the pandemic would keep money here in Hawaii but treating paying guest like their money means nothing is sad. I can go on but I'll just let you judge by the pictures I posted on here. PS forgot to mention if you also like random managers and maintenance workers coming into your unit to check on random appliances to see if they are in working condition, then yes this is the place for you to stay.

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The Estates at Turtle Bay - The apology email from The Estates at Turtle Bay.

The apology email from The Estates at Turtle Bay.

The Estates at Turtle Bay - Zoom in to see the bugs

Zoom in to see the bugs

The Estates at Turtle Bay - The non working air conditioner..ahhh

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The non working air conditioner..ahhh

Kuilima Estates West - Advertisement ad a 3 king household and clearly not

Kuilima Estates West

3.3(8 reviews)
0.4 mi

Absolutely the worst experience I EVER HAD as a traveler and I grew up on this island . Not only…read moredid the so called manager Nicole not pick up her phone the entire holiday weekend but also downgraded us on thanksgiving because her cleaning lady didn't show up , no reimbursement, didn't get into our original rental till 3:30 didn't have thanksgiving dinner till 11pm .., DO NOT WASTE YOUR MONEY , LACK OF RESPONSIBILITY AND RESPECT NO TOILETRIES AND NO RESOONSE 3 days $3600 and you better believe they have no jacuzzi I highly recommend staying in Airbnb or just turtle bay resort itself... DIDNT GET I TO OUR PLACE TILL 4pm yesterday when we were supposed to be checked in on thanksgiving..., trash host , no shampoo, conditioner soap nothing .., rip

Want to stay on the North Shore but don't want to spend an arm and a leg at Turtle Bay Resort!?…read moreThis place is a great alternative right outside Turtle Bay's property! Each condo has different amenities and it's a bit difficult to choose one but my parents chose a fully stoked condo that had EVERYTHING you need! 2 air conditioners (one in the living room, one in the master bedroom), a GIANT sofa that literally fit 6 adults comfortably, a King sized bed in the master bedroom, a Queen size bed as well as a pull out couch in the second bedroom, a fully stoked bathroom complete with shampoo bottles, hairspray bottles, a blow dryer, even a curling iron(!), a dishwasher, tons of dishes, tons of extra blankets, pillows, and bath towels, even beach towels and beach bags! It was such a cute beach condo. Whoever owns this place seriously thought of EVERYTHING one would need to have a completely relaxing, worry-free stay! We got 2 bedroom, 1.5 bath condo with the view of pool. There were 4 of staying there and there was more than enough room for everyone. At the particular condo we were at, I loved how secure everything was. Everything was keyless! There was a key fob to get onto the property and we were able to create our own unique passcode to get in the house. There was a welcome letter explaining everything we needed to know about the condo and they even provided a binder with what to do in the area! They even provided a GIANT book of 5 minute bed time stories! How cute! There was also free wi-fi and they even attached a Maikai Card for discounts at Foodland! (For those from out of town, of course!) My dad had requested we have 3 stalls because my family all came in separate cars due to needing to transport lots of stuff for the wedding and Jean, the manager was very accommodating. We were allowed 3 parking passes and took 2 guest stalls as well as the assigned stall to our condo. Sorry for all those condos around us for taking up so many stalls! There is a walkway to Turtle Bay and the beach and it was a quick 5 minute walk away from our condo. We were able to explore the resort without paying any resort fees or high room rates. Hehe. Back on the property, the pool area was super cute with grills and a covered area to sit. We took FULL advantage of the pool and grilling area. In fact, our first night, we took over the whoooole area! We had a BBQ with 30+ people and it was a blast!! The pool does close at 9pm so we needed to be out by then but that was no problem because we started BBQ-ing early. Overall, I would definitely stay here again if I needed to stay on the North Shore! Just need to really do your research on picking a good one.. I'm not sure how my mom booked this place but it was definitely on the nicer, more modernized condos. My family was staying here for a wedding, therefore extended family rented out the 2 condos next door to the one I was staying at and theirs was nice but didn't have as much included (i.e. 2 air conditioners, a fully stoked bathroom, beach towels with beach bags, etc). Looking at other reviews, it's hit or miss at this place so ask a lot of questions and look at the pictures and read the description on the condos before committing!

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Kuilima Estates West
Kuilima Estates West - Dining/living room

Dining/living room

Kuilima Estates West - Downstairs Bedroom

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Downstairs Bedroom

C & C Realty Inc Turtle Bay Condos

C & C Realty Inc Turtle Bay Condos

1.6(7 reviews)
3.8 mi
$$

We were with a group and we stayed in the Turtle Bay condos for a week. We rented 3 Condos. The…read moreprice and the location were excellent. We rented 3 units and each were clean and homey. The one I stayed in had able sleeping areas, plenty of kitchen appliances and comfortable furniture. The condos are within a gated community and have 24 hour security. I did not speak with the reservation staff but from what I gathered they were very accommodating and helpful. The only complaint from most in our group was the difficulty at times getting through the community gates. C & C reality only allowed us ONE gate key card per condo. In one unit we had 3 cars and had to share the key card. We had to do a lot of walking to give someone the key card who is at the gate waiting to come in. A gate access key punch code would be much easier. (ONE STAR WAS TAKEN AWAY DUE TO THIS ISSUE)

We recently stayed in #160 West - Upon arrival at our condo, the bathrooms had not been cleaned…read more(urine pooled up on the side of the toilet), there was a used dental pick on the floor in the bedroom, a pile of red (jelly?) on the carpet in the downstairs bedroom, the pillowcase still had smeared makeup on it & stunk like body odor, and all of the counters seemed like they hadn't been wiped down at all. Also, the sliding door in the lanai was completely off track & we were constantly having to fix it. We paid a $250 cleaning fee, but it didn't seem like the unit had even been cleaned prior to our arrival & we had to clean up the prior guests' mess. They wouldn't refund any portion of this $250 charge because I hadn't complained earlier. They stated that "because the first mention of this was after your check out date, there will be no refund". Additionally, my credit card was charged an additional $1,350 that I didn't owe - we found out later that they had charged my credit card as payment for someone that was staying in the condo next door. (we got it refunded about 2 weeks later). I hate to complain, but all of these problems just kept piling up...

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C & C Realty Inc Turtle Bay Condos
C & C Realty Inc Turtle Bay Condos
C & C Realty Inc Turtle Bay Condos

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Ali'i Beach Rentals - View of Diamond Head just steps from our Vacation Rentals

Ali'i Beach Rentals

3.7(96 reviews)
29.8 mi

We spent a month in the Royal Moana property in Waikiki. unfortunately we were not able to get a…read moreunit with a parking space and if you are renting a car for your stay then a parking space is definitely necessary as other parking in the area is difficult to find and very expensive. The unit was mostly clean , the kitchen well equipped , loved that there was a good coffee maker and rice cooker. We felt safe in the area. The little Waikiki market next door was convenient but is very busy and a meeting place for homeless and others hanging out. They were very responsive to our needs and quickly responded to fix a couple issues. communication was excellent. the beds were comfortable but the other furniture was not. a wicker settee with a thin, worn and well used seatpad was the only seating except for two plastic molded chairs. we found the area noisy , busy ,a route for fire trucks, police and emergency vehicles . however it is very close to restaurants and all the life Waikiki has to offer if that is what you are looking for. the condo and area would not be our choice again but thats just because of what we enjoy and would want next time not because there was any problem with Ali'i Rentals. We would like to look at their other properties and have no hesitation renting from this company again.

Not trustworthy! My husband booked a place for us as we look for longer term housing. A while after…read morebooking and getting confirmation, they sent an email. It's a holiday weekend and they demanded a response the same day. We replied the following morning but were told they already cancelled our reservation. Wouldn't we just book again at their new price that's $1,500 more? Talking to them to try and resolve, it was clear they just wanted more money. There was no urgent issue, they never called, they just decided they could get more money than our reservation. So be warned if you reserve with them... they may leave you hanging. EDIT: The owner left a response citing verification processes. We completed everything asked for on booking and NEVER received any communications on August 28 or 29. I have the message receipts and can gladly share. Our only message was Aug. 30 and we responded within a day, despite the holiday weekend! The property was still available. They just wanted to jack the price over $1k.

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Ali'i Beach Rentals - View of from one of our vacation rental properties at the Ilikai on the 8th floor

View of from one of our vacation rental properties at the Ilikai on the 8th floor

Ali'i Beach Rentals - Makaha Beach

Makaha Beach

Ali'i Beach Rentals - Check out our new vacation rental home in Pacific Heights!

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Check out our new vacation rental home in Pacific Heights!

The Ritz Carlton - resorts - Updated May 2026

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