Have bought both from the Dover Saddlery store, and online. Good price range from budget conscious,…read moreto custom orders. My niece has been doing equestrian riding for a couple of years now, so she loves going to the Plaistow store when she comes for visits, to find riding clothes/gear and equipment for the horse she rides at her training centre. And the horse models - she always leaves with a couple of those. The staff are friendly and helpful. They don't get in your way if you just say you're looking around, but if you have questions they know their stuff. I did buy some polo wraps on sale from the website. Two of the products were great, but another came in a damaged package and actually looked like one of the four wraps had been removed, possibly used and then poorly rerolled. I called customer service. They apologized for the condition and immediately shipped out a replacement item. I took the bad item to the store, explained the situation and they were going to send it back to the warehouse. No problem whatsoever. If I didn't live close, I could have just used the return shipping label that came with my order. I would have been charged extra shipping. It was cheaper to drive there. ;)

I have made more than many purchases at this store over the last 9 months for my 2 horses. The last…read morefew times I have been there I was unable to find anyone to help me or ask a question. I tried again and actually tracked someone down to help me find a product. Then when I asked a question I was ignored and totally blown off. I should be grateful since I went on eBay and saved 70.00$ I'll be going that route or otherwise for now on. The decline in service is unfortunate.

Bought some riding boots for our six year old. Lots of selection. Appears to have a lot of used…read moregear as well.

Yelp says 2 stars means, "Meh. I've experienced better."…read more Yesterday, a Saturday, I checked their website to see that they were open 'till 5 and made the drive from Arlington to Littleton to arrive around 3:20 only to have the door shut in our faces and be told, "I'm leaving early today." Granted it was a nice day to be riding one's motorcycle,but welcome to retail where you don't close the door on a customer well within normal business hours. Would I visit again? I'm not so stupid as to boycott if there were a good chance that they might have what I was looking for at a reasonable price. However, I'd never go again without calling first to be sure they'd be open and I recommend that you do the same. And some retailers wonder why so much business has moved to the Web? (Yes, I was able to complete my business elsewhere.)

I love to support local business and this is one of my favorites. With horse gear, it's such a…read moreluxury to be able to see & feel products in person at a store that knows you (AND your horse!) rather than taking your chances online. I like to stop in to get my fly spray, treats & MSM - her new location is conveniently on my way to the barn. Nice new & used saddles, a good variety of tack & apparel at competitive prices. Nancy knows my horse from our dealings over the years & has knowledgeable advice & friendly recommendations. I always call her first, if she doesn't have it, she can get just about anything in a day or two. The store has all the essentials and lots of lively horsey conversation!

From the owner: Complete Equestrian Saddlery is a family owned OnLine Equestrian Saddlery providing riding apparel,…read morehorse tack, and more! We have the finest of merchandise with qualified, caring help.

I brought 3 saddles and assorted horse tack there for consignment on 11/18/25. Directly upon…read morearrival I was treated as I was the most valued person ever. The store is crystal clean, well stocked perfectly organized and the people could not have been nicer or more helpful!..The co-owner (Sarah) is the epitome of expertise, professionalism and personality!.....When I left I certainly felt smarter than when I arrived !....Thank you !.......Mark

What a lovely shop! I was in the area and decided to stop in this store because- horses…read more There's lots of products packed into this shop. Saddles, boots, clothing and accessories can also be found along with horse snacks, brushes, and shampoos. There's a comfy sitting area with a kids playing area for those that might not like to stand while a friend or family member shops. Service is super friendly and thorough! I may not have horses (yet!) - but I'd absolutely shop here if I did. For now, I'll settle for the gorgeous horse jewelry sold here!

I contacted support at The Trainer's Loft and the owner - Shira Nafshi responded very quickly…read more I had an unusual request and she went above and beyond to help me, help my horses! AND when she could have taken advantage of my situation, and charged greater fee's, she was more than fair and actually refunded additional shipping fees that were not necessary. Thank you to Shira, you have gained a new and loyal customer! - Amy Lopez, Mendon New York

This little tack shop is quite a hidden gem! Not only does it have western saddles, new & used, but…read moreit also has a large selection of English tacking apparel. This is also the only tack shop that I know of anywhere near Concord without having to travel all the way down to Manchester. Make sure to use the side entrance as the front door is not the one that the shop is located in. If you're looking for something specific you might have to dig a little because there's so many items in this one little space. Ms. Sue, the owner is happy to order any items that you were looking for and she also knows all about horse training and is very knowledgeable. It is definitely worth the stop and I encourage everyone to shop with local mom and pop stores anyways. There is no doubt that I will be returning for the next couple years and I live here in this city!

Unbelievable how fast we received this saddle. Susie was so wonderful working out the purchase…read more Barn manager called and said there is a delivery and a saddle came!! Less than 24 hours from another state away!!! New horse is going to love this saddle, plus the Kiddos at Easter Seals summer program!

I went in just to browse a couple months ago and their saddle selection is really just…read moreunbelievable! I had recently bought a new saddle but wish I had known of this place sooner. The staff was friendly and helpful and I would highly recommend them to anyone as a first choice for saddle shopping!!

Had a fantastic experience her purchasing a new helmet for my daughter. The store is organized,…read morewell staffed, and the staff is friendly and very knowledgeable. We had to replace my daughter's helmet after a fall off her horse and the sales associate helped size her for both a new helmet and protective vest. Highly recommend for both service and range of product. So glad to have them in the Metrowest as an option!

LOVE their tack shop!! It's like an adventure going in there, the shop is PACKED with current…read moreproducts. Great selection of saddles (new & used), blankets and apparel. Highly recommended!

Have been shopping here for about 13 years. There nothing like a quality family run business. Staff…read morealways remembers me and my horse and asks how he's doing. They're great about trials on saddles and bridles and payment options. Friendly and helpful staff. Good selection, I find myself leaning more towards the wide selection of online websites but you can't beat the awesome service of a local tack shop, great to support local businesses. Have never had a bad experience here. Very knowledgeable staff!