Fred was great and helped us pick out the right stove and washer/dryer for our space. the price was…read moredefinitely right for the memorial day sale, and we're glad we took advantage of it!

After several conversations with various employees I was finally able to place an order for a…read morenightstand with the owner, Liz, on July 8, 2024. Liz had previously given me a timeframe for receipt of the nightstand of 8-15 business days. When it came time to order it, however, Liz gave me a timeframe of 6-8 weeks. I said ok since I wanted that particular nightstand to match our bedroom set. After 9 weeks I called to inquire about the status only to have a voicemail from Liz telling me that the nightstand didn't come in and "I am going to have to ask you to order it somewhere else." She obviously didn't order it. She could at least have apologized and offer to order it then. I did order it from AFA Stores at a huge savings and it was delivered to my home in excellent condition free of charge! I guess I should be grateful since I saved a ton of money and now I know not to bother looking at Appliance Warehouse.

Upon entering the store, it was beautiful! there were so many displays and looking at them in a…read morehome setting made decisions so easy. there were staff was pleasant, knowledgeable and helpful...yet giving you your space. outstanding! Thanks Baron's!

Delivery problem to begin. Bought top of line washer dryer supposed to be delivered same day. Only…read moredryer delivered. Had to put another day aside w 4 hour window for delivery. Since day 1 washer always stops after rinse cycle won't go into spin. Have to reset, skip rinse and go to drain. Clothes aren't getting fully washed. I've had 3 service calls and am waiting for a 4th. Very dissatisfied with this 1200 dollar

After a few days of appliance hunting - Lowe's, Home Depot, and Dracut Appliance - Baron's prices…read morewere *by far* the best of the lot. Furthermore, they offered a 1-year interest-free payment plan. Even more furthermore, their extended warranty price was significantly lower than all of the others. And, we were able to make decisions on their website as we compared features & prices. They offered delivery within 3 days...whereas Lowe's & Home Depot had weeks to wait for delivery! Their delivery guys were so helpful and professional, too.

So we finally renovated our kitchen. We wanted some nicer end applicances and tried to research…read morethem on Baron's website. The filter feature on their website did not work (Feb 2024) thus making it impossible to look find the right brand, model, etc. Also after reading the many negative reviews we went with another company (Moderno) and had an wonderful expereince (and their website and customer service were amazing!!)

Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

The counter agents are very helpful. I've been going here…read morefor years. I'm a do it yourself or diy. Dugan has always solved my problems for me. They are the best plumbing supplier anywhere.

From the owner: Plumbing,Heating and HVAC wholesaleread more

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

poor customer service . Asked to have a new in wall air conditioner installed ( replacing existing…read moreunit ) gave model and serial number of existing unit for dimensional purposes so they new the replacement would fit . Was told they would still have to send someone out to measure and then return with the new unit . I said why couldn't the service person bring the unit with him and install it . Was told they could not take my word on the dimensions and it would have to measured . I said I would send a picture of the tag with model and sn on it to verify fitment . Was told they would sell me a unit if i wanted to install it myself I said if I wanted to install it myself I would go to Best buy and get one cheaper they said to go ahead . They just want to add the cost of sending a person out twice . We recently bought a complete kitchen from them ( they did not install it the contractor did ) will not buy from them again .

Terrible customer service and totally ignored the customer after they paid for their appliances in…read morecash. Took a call while with the customer was asking questions and was rude. Will never use this establishment again .

I have been a customer of New England Appliance for 10 + years. I highly recommend this business…read more It has all the advantages of a small town, family owned friendly business. Kathy is always helpful and knowledgeable. Her sons did the installation and removal of my old washer drier and did a bit extra as they reconnected and did a small repair on the door that needed to be removed for proper installation. My new whirlpool appliances are the just right fit. Five stars for this business!

I recently purchased a Kenmore Elite French Door refrigerator from A&K Appliance. Overall, the unit…read morewas clean, well-maintained, and functioning properly at the time of purchase. The original fridge I picked out was replaced by this Kenmore. A&K Appliance noticed the malfunction with original fridge and informed me on day of delivery. Kelvin swapped unit out for the Kenmore Elite. The only drawback was that the top freezer shelf/bin was missing. I was not notified of it missing until the fridge was delivered. However, Kelvin did say he would provide one when it was available. While it does not impact the refrigerator's operation, it is essential to store my freezer items properly. I am eagerly awaiting when he is able to deliver the shelf/bin. Despite the missing freezer bin, I am satisfied with the purchase and would highly recommend this store to customers seeking dependable second-hand appliances. Price points are spot on for the Appliances he sells. They even took away my old fridge at time of delivery.

Has real issues with customer service, and very unhelpful with fixing issues with appliances,…read moreWouldn't recommend this place unfortunately.

I purchased two gallons of paint along with other painting supplies. I had done some shopping…read morebefore that, including some new baby clothes for my new grandson, and had them in the trunk of my car. My last stop was at the grocery store, and when I went to put my groceries away, one of the paint cans had tipped and opened because it was not securely sealed at the paint counter. The paint spilled all over my trunk, my new purchases, and other things stored in there; I filed a claim, but it was not approved because "it didn't happen while I was at Home Depot". So my trunk is ruined, as well as my purchases, and I guess it doesn't matter that it was not my fault, but the girl at the paint counter's fault. I'm done with Home Depot, and thank goodness there is a Loews nearby. I had receipts, sent photos, etc. Shame on them.

Service isn't all that great, but there is a bit more stock at this location than others.read more