I brought 3 saddles and assorted horse tack there for consignment on 11/18/25. Directly upon…read morearrival I was treated as I was the most valued person ever. The store is crystal clean, well stocked perfectly organized and the people could not have been nicer or more helpful!..The co-owner (Sarah) is the epitome of expertise, professionalism and personality!.....When I left I certainly felt smarter than when I arrived !....Thank you !.......Mark

What a lovely shop! I was in the area and decided to stop in this store because- horses…read more There's lots of products packed into this shop. Saddles, boots, clothing and accessories can also be found along with horse snacks, brushes, and shampoos. There's a comfy sitting area with a kids playing area for those that might not like to stand while a friend or family member shops. Service is super friendly and thorough! I may not have horses (yet!) - but I'd absolutely shop here if I did. For now, I'll settle for the gorgeous horse jewelry sold here!

Bought some riding boots for our six year old. Lots of selection. Appears to have a lot of used…read moregear as well.

Yelp says 2 stars means, "Meh. I've experienced better."…read more Yesterday, a Saturday, I checked their website to see that they were open 'till 5 and made the drive from Arlington to Littleton to arrive around 3:20 only to have the door shut in our faces and be told, "I'm leaving early today." Granted it was a nice day to be riding one's motorcycle,but welcome to retail where you don't close the door on a customer well within normal business hours. Would I visit again? I'm not so stupid as to boycott if there were a good chance that they might have what I was looking for at a reasonable price. However, I'd never go again without calling first to be sure they'd be open and I recommend that you do the same. And some retailers wonder why so much business has moved to the Web? (Yes, I was able to complete my business elsewhere.)

I love to support local business and this is one of my favorites. With horse gear, it's such a…read moreluxury to be able to see & feel products in person at a store that knows you (AND your horse!) rather than taking your chances online. I like to stop in to get my fly spray, treats & MSM - her new location is conveniently on my way to the barn. Nice new & used saddles, a good variety of tack & apparel at competitive prices. Nancy knows my horse from our dealings over the years & has knowledgeable advice & friendly recommendations. I always call her first, if she doesn't have it, she can get just about anything in a day or two. The store has all the essentials and lots of lively horsey conversation!

From the owner: Complete Equestrian Saddlery is a family owned OnLine Equestrian Saddlery providing riding apparel,…read morehorse tack, and more! We have the finest of merchandise with qualified, caring help.

Have bought both from the Dover Saddlery store, and online. Good price range from budget conscious,…read moreto custom orders. My niece has been doing equestrian riding for a couple of years now, so she loves going to the Plaistow store when she comes for visits, to find riding clothes/gear and equipment for the horse she rides at her training centre. And the horse models - she always leaves with a couple of those. The staff are friendly and helpful. They don't get in your way if you just say you're looking around, but if you have questions they know their stuff. I did buy some polo wraps on sale from the website. Two of the products were great, but another came in a damaged package and actually looked like one of the four wraps had been removed, possibly used and then poorly rerolled. I called customer service. They apologized for the condition and immediately shipped out a replacement item. I took the bad item to the store, explained the situation and they were going to send it back to the warehouse. No problem whatsoever. If I didn't live close, I could have just used the return shipping label that came with my order. I would have been charged extra shipping. It was cheaper to drive there. ;)

I have made more than many purchases at this store over the last 9 months for my 2 horses. The last…read morefew times I have been there I was unable to find anyone to help me or ask a question. I tried again and actually tracked someone down to help me find a product. Then when I asked a question I was ignored and totally blown off. I should be grateful since I went on eBay and saved 70.00$ I'll be going that route or otherwise for now on. The decline in service is unfortunate.

I contacted support at The Trainer's Loft and the owner - Shira Nafshi responded very quickly…read more I had an unusual request and she went above and beyond to help me, help my horses! AND when she could have taken advantage of my situation, and charged greater fee's, she was more than fair and actually refunded additional shipping fees that were not necessary. Thank you to Shira, you have gained a new and loyal customer! - Amy Lopez, Mendon New York

This little tack shop is quite a hidden gem! Not only does it have western saddles, new & used, but…read moreit also has a large selection of English tacking apparel. This is also the only tack shop that I know of anywhere near Concord without having to travel all the way down to Manchester. Make sure to use the side entrance as the front door is not the one that the shop is located in. If you're looking for something specific you might have to dig a little because there's so many items in this one little space. Ms. Sue, the owner is happy to order any items that you were looking for and she also knows all about horse training and is very knowledgeable. It is definitely worth the stop and I encourage everyone to shop with local mom and pop stores anyways. There is no doubt that I will be returning for the next couple years and I live here in this city!

Reported to BBB the following:…read more Tractor supply company is not honoring their price match guarantee corporate policy at their locations. I have a customer receipt from 8/24 offering TSC pellets at $5.69 a bag with an additional $25 off for a total of $284.50 per ton. In my area, Westford MA the same TSC hardwood pellet product is being sold @ $6.79 per bad discounted by the ton the total is $329.50. The difference is $45 per ton and I intended to purchase 5 tons saving me the buyer $225. However, I called TSC corporate and spoke with a rep who told me they would not price match despite their website claiming they would. I would like to report they claimed honoring price match is at the discretion of the store manager and not what corporate policy clearly dictates on the website. I told them I have a receipt I will gladly submit and they would not take it, denying the price is relevant. My request to speak to someone higher up in leadership was also denied. My call on their side is Reference # GSC1221005.

Customer service could improve, the casher who cashed me out today was disrespectful and verbally…read moreabusive. I was embarrassed as Theodore was packed today. I reported him to the supervisor on duty, as I was told no manager was there.( not sure If this was true or if ,they were just covering for each other)

The owner is so friendly and helpful! She goes out of her way to find the best items in my budget…read moreand I always get what I need. I love the Equestrian Shop!

Last year we went to their original location in North Andover, MA, but that has since closed. We…read morewere "sort of" in the area, and scurried from Danvers to Ipswich, hoping to make it before they closed at 5pm. Made it with 5 minutes to spare. The two ladies welcomed us and we assured them we would be quick. My niece was looking for new riding boots, but we really didn't have time to have a good look or try anything on. Lots and lots of merchandise, so seems a little overcrowded in there. Watch out for tripping hazards, with big curly cue footed display stands. I speak from experience. Oops. The staff followed us out. One of them has a lovely old Bull Terrier.... He needed help getting up into the truck. Just as we were pulling out, a potential customer drove in and realized she was too late. The lady with the Terrier saw her and came back. That was impressive! We didn't stay to see if she opened the store up again but if I was the customer I'd be pleased that the staff didn't just drive off and pretend to ignore me. Unfortunately we didn't make it back down that way for a better look before my family went back to Canada. Next year.

Always a great selection of equestrian products here! :) Sandy is always welcoming!! Their…read moreconsignment area is always stocked with some great stuff too!!

Went to their August sale Sunday and found some good markdowns! Also happened to be a tax exempt…read moreapparel day so that was an extra savings. Purchased 2 pairs of riding pants, a riding vest, a tote and a saddle pad...$300+. Let's face it, equestrian outfitting is expensive no matter where you shop. Still, they have a nice selection and the staff is SUPER helpful and friendly. Some of these places can be pretty snobbish just because they cater to the horsey crowd and many of those customers are obnoxious elitists too. Not so here. They will bend over backwards to find what you need and even advise on where you might find it inexpensively if they can't supply the item. I'm only taking away the one star because of the stuffiness and heat in the store. Some fans to move the air would have been great. I'm not big on air conditioning per se, however it's a concrete building they're in and it felt quite closed in. One ancient a/c unit was wheezing away in a far back window, but wasn't having much effect at all. The location is a bit off the beaten path. Whenever we visit, it seems out of business, but when you walk in, there's plenty of merchandise. I'd like to see some more signage and maybe some flowers in a planter, something to make the establishment more lively and welcoming from the exterior. It's too nice of a place to pass by!

Always a pleasure to find what I'm looking for! Unique equine shop loaded with deals, and super…read morefriendly sales people

From the owner: Equestrian tack and apparel for all your showing and pleasure needs.read more