The hosts are friendly, attentive and have all of the amenities needed (minus outdoor speakers). I…read morehighly recommend going on pizza night, it was delicious. All of them were good but my two favorites ones were the prosciutto, apple one and the tomato basil one.

Amazing resort with plenty of amenities. When you your kids get to relive the moment Kermit, Gonzo,…read moreAnimal and Miss Piggy go down the slide in Muppet Babies, it's a dream come true. The views were impeccable and the layout allowed the kids to freely roam. Would highly recommend!!!

I have to say I was pretty impressed by our stay here…read more We were just in town for the night to visit some friends while we were doing some other shit in the area. GF and I were arriving separately and they were easily able to accommodate her arriving before I and checking in even though I made the reservation. They have what I assume is free parking, unless it was baked into the bill somewhere, which I didn't automatically expect. The location is pretty good, right at the end of Shrewsbury street and within a few minute walk of restaurants and Wormtown. The room was really big and had a kitchenette which was fucking adorable. The bathroom was lovely. The bed was comfortable. The view was pretty good too. I thought I heard footsteps at one point in the morning coming from the room above but I could have been dreaming. Nothing ear plugs didn't fix. I would definitely stay here again.

husband and i stayed here on 9/23/2025 for a sleep token concert at the dcu center. we loved how…read moreclose of a walk it was so we left our car there for the concert. would've been a 5 star stay because the whole hotel was clean and lovely but the person at the desk might've had a rough start to his shift and was kind of rude when we got there when i asked about our digital key because i hadn't received it, we weren't mean to him about it so the attitude was unnecessary. and got unnecessary attitude over giving the breakfast attendant a rotten orange to throw out

Business permanently closed. Building raised. I have never been the owner, an employee, or a…read morecustomer. This appears to be the only way I can provide the information that the business permanently closed and the building has been raised.

From the owner: Great spacious Hotel room with free Wifi, Cable and HBO. 2 Queen beds, Microwave, refrigerator,…read moreTable, and Chairs. Close to local shopping and dining. $85 a night (taxes included)

Professional staff, clean hotel, bar and lobby are are well appointed…read more Good location aross the street from the Merchantile. Lots of places are walks le from here. I liked the front desk had umbrellas for us to use. Simple thong, but it was nice.

Stayed at the AC Hotel by Marriott in downtown Worcester for a work event at the Convention Center,…read morewhich is less than a mile away, about a 15-minute walk. I stayed for one night on a Friday. The cost for one night was about $440, which was very expensive for a basic hotel in a small city. The parking garage is underneath the hotel, so you need to take an elevator upstairs to get to the lobby. This normally would not have been an issue, but I had several boxes to bring in for the event. Since it was raining, I would have preferred to pull up to the entrance to unload, but there was very limited space to stop, with only one or two uncovered spots. Check-in was quick, and I was given the option of a room on a higher or lower floor. There was also a wedding at the hotel that evening, but aside from seeing a few well-dressed guests, I would not have known as I heard no additional noise from my room throughout the night. I did not visit the gym or restaurant, but there was a water and ice machine on my floor. The room was clean and spacious, and the bed was comfortable. The temperature was also easy to control. My only complaint was a small light in the room that flashed throughout the night. I am not sure if it was a security sensor or part of the fire or smoke detector, but it was distracting and irritating when I was trying to fall asleep. I was able to print some pages free of charge at the lobby computers, and I had some boxes I needed picked up from FedEx, so was easily about the schedule the pickup and the front desk held them until FedEx arrived. Overall, it was a fine stay and a convenient location for the Convention Center. Besides the cost, I would consider staying here again if I found myself in Worcester.

I have been bringing my dogs to Starwood for 20 years. The new owners have done wonderful things…read moreand my current pup loves going to daycare! Thank you for all you have done and continue to do!

My 7 month old puppy with high energy loves this place. We pull up and he is already vocal about…read morebeing there. He has been going for two weeks now and I can't even complain about one thing. The owners are always so nice the staff always greet you with smiles on their faces. They are always prepared to tell you how your puppies day has been. Booking, paying, and scheduling are so easy online, phone and even in person. My puppy always comes home one tired little pup happy as can be. Just got the grooming services there and he still smells amazing even three days later.

Cum stains n glass on the rug the jacuzzi had hair in it also burn holes were on the bed there's a…read moreice bucket but no ice in the ice machine 300$ down the drain this is the most shady dirty hotel room I've ever had hands down

We needed a place for one week between selling our home and moving into a new place. We don't mind…read moreoutdated decor or small rooms or low budget accommodations, but we definitely do mind filth. The second you walk through the door there is a smell. It's obvious that the carpet is old, and I mean OLD, but a vacuum is not good enough for dirt from 1986. Steam clean it, it's gross. We were sent to room 136. I have no idea how long this room had been vacant, but we found an old, open, completely dried/petrified jar of baby food on top of the microwave, a ball of hair stuck in the tub drain, some sort of (food? Coffee? vomit?) muck on the wall above the desk, some kind of reddish slime in the permafrost inside the freezer, and clearly non-vacuumed floors. We were horrified. In my shock, I neglected to photograph the baby food jar or the hair ball, instead taking the jar directly to the front desk and complaining. The person at the desk threw it away and said he would send the maid. I asked my husband if we should find another hotel, but it was after a long day of moving boxes, and we are not young, and we were exhausted so he said let's just tough it out tonight and find a new place tomorrow. Went to the car and got our bags. When we came back into the room someone had removed the hairball and left a wad of wet toilet paper on the sink. My husband looked further around the room and began pointing other things out; after opening the window he discovered the entire window frame filled with mud and assorted dead bugs, there was a (toe? finger?) nail on the floor, other assorted stains on other areas of the walls, etc. Needless to say we found another hotel. Please do not stay here. They should be ashamed.

Our boy loves going here and the incredible staff is always so accommodating and super nice.read more

Staff is attentive, facility is clean, and my dog loves it. She's been going for a few years now…read moreand if you look at pictures, all the dogs are so happy! We have had a great experience with daycare and boarding here. Highly recommend!

My wife and I just spent 7 days at this property, while visiting family, and were quite impressed…read more The room was very clean and the bed was quite comfortable. We had a two queen mobility accessible room and it was quite spacious and the the bathroom was perfect for our needs. What made this stay especially memorable was the staff. Front desk employees, Sherry and Kristine were very welcoming and quite accommodating during out stay. Our room attendant Bmamide (hopefully this is correct) was outstanding Our room was serviced every day and we could not have been more pleased. Thanks to the entire staff...we had a great visit.

I stayed here for 11 nights in April 2024 and it was clean, quiet, well located and had everything…read moreI needed. As a solo, senior female traveler (work), I am picky about the hotels I stay in. What made this hotel special was Donna in the breakfast room ( immaculate), Grace ( front desk) and Alex (facilities). Each day I was greeted with a genuine smile and a kind word. Donna, in particular, took care to make sure I had everything I needed. My only minor issue was some stained towels in the room when I arrived, but this was remedied ( white is hard to keep clean). This is a lovely Hampton Inn and a good value for the area. I will definitely return if sent to the Worcester area.

I recently stayed here while on a work trip. If I wasn't at work, I was in definitely relaxing the…read morehot tub!!!! The location is very convenient with the parking garage being right across the street. I was amazed with how fast the elevators were, I did not wait more than 1 minute for an elevator to come and that's pushing it! All the staff were friendly and personable; I especially loved the staff working the breakfast! My room was clean, I love, love, love how the TV said "Welcome Tina" I video chatted my hubby and showed him, he loved it too!! I got to see my cats on this chat as well, I'm not sure if I missed them or my hubby more... don't tell him that! The hotel does allow pets although my babies get sick in the car... YUCK! The bed was comfortable and the room had a cozy chair which was perfect for my reading! The room did have a strange smell which was less than pleasant, may be due from housekeeping only coming every other day. This really boils down to people being dirty, not showering, and probably not wiping correctly if you know what I mean......... I used an essential oil diffuser to make my nose just a little bit happier! My room would not go colder than 68 degrees which is a little too hot for me, but I managed. Other than the smell and temperature this hotel was as the kids would say now.... Da Bomb!

Just came here to drop a thank you to Katelyn (not sure her exact name) at the front desk who was…read moreso helpful! She gave us the type of room we preferred. And when we got stuck an extra day in Worcester due to the Nor'Easter, she did all she could to make it great for us. Thank you! (But the night receptionist when we arrived at 2 am the first night was not in the best mood).

Hotel was nice. Big bed. Good breakfast. Gym. Broken…read morelaundry machine. AC isn't plugged in. Thermostat is OFF

Super clean, plentiful breakfast and kind staff. Great hotel option whether this is your…read moredestination or you're passing through.