While still living in Atlanta, GA, I found the Highland House on the Internet because I…read more had decided that Worcester was in the middle of my market. The Realtor showed me that building and several others and none held a candle to the first place I saw. So I signed the lease that day and went back to Atlanta to move. I lived there for four years and was proud to call it home. I always felt good leaving on business trips knowing that the building was being managed well and I had no worries. The neighbors quickly became friends as did the staff. I was always happy to show off my apartment to friends, many of whom said, "this building is a jewel!" I never asked for anything that was not accommodated quickly. the staff always exceeded my expectations. Even locking myself out of the car in a snow storm at the grocery was not a problem. I called Joe, the manager who quickly sent a staff member to help me. I retrieved my extra set of keys and was back on the road. That is better service that AAA. I hated that my job moved to a different part of New England and I had to leave the Highland House. I would happily move back there next week if it were possible, I highly recommend The Highland House in Worcester to anyone looking for new Home and commend Joseph, Jerry and the entire staff who were an important part of my life for four too short years..

From the owner: Luxury Apartment Suites coming availableread more

A great place to live for elderly/disabled low income residents. A nice community on the edge of…read morethe city, near the airport. The big drawback is being on a steep hill can be dangerous when roads are icy.

I have been living alone at Coes Pond Village Apartments for Seven and a half years,I do have a…read morevery good one room apartment for myself,Management is Kind,Courteous and Helpful when needed as well as the Staff,My Drawback is not being able to get Homemaker Service Here in Winter when First Street is Snow and Ice Covered and not having the Catholic Mass here is also a drawback for me with Asperger's Syndrome at age,67.

we there for a little over a year. Maintenance answers every call extremely promptly. The are…read morevery kind helpful and do whatever they can. The grounds are kept up very nice lovely pool lots and lots of green. period and it seems like nice people live in the complex convenient location.

Chris Lupfer is the worst property manager i've ever seen. He never checks his email and he'll just…read moreignore your raft application without a care in the world. On top of that every single apartment in this place is COCKROACH INFESTED. Do not move here. We were told before we moved in that the bugs were dealt with and we wouldn't have to worry, about anything but the apartment crawls with Roaches all night long.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Giving my honest review of this place after living here for a year and leaving due to the fact that…read morethere already pretty high rent (high because of the quality you get) is getting higher.. in the midst of winter. They're putting a luxury apartment rent price on a place that is very outdated and low quality. As you can see from the photos I attached. For about $1,600-$1,900 rent I don't expect there to be cracks in my walls, holes in the corners of every room, holes in the sink, problems with plumbing constantly, problems with heating (actually a huge problem - more on that later), loud environment (train, mowing almost every other day at 6 In the morning for couple of hours, always repairing apartments very loudly .. & the thin walls on top and on the sides, you can hear EVERYTHING..). More on the heating, I should've noticed it was a red flag when I signed the lease and they talked about "if your heat (heat is part of electric) bill goes higher than $300 in winter - we pay the rest!" Huh. Yay ! Right? Didn't matter to me because I'm rarely home and my bill never really passes $60. Wow when I tell you no matter how you crank the heat in winter.. it is always freezing. Come to realize the pipes are ANCIENT. No wonder why. So you're cranking the heat high and overworking them and wondering why your electric bill is through the roof. I've never had this happen to me in luxury apartments before. Also, there is no gym here. I'm huge on fitness and was very disappointed when I walked into a literal closet-space hallway with only 3 treadmills.... that is not a gym. I could keep going on but I'll just end this with, this definitely should not be trying to charge luxury apartment prices with such severely low quality just because KFC and Planet Fitness is down the street, that does not mean this is "conveniently located" which is one of the points they tried to give me upon asking why they were raising the rent $200.

My wife and I lived at Princeton Place for 6 years. The place is AWSOME! Management is AWSOME their…read moremaintenance team is AWSOME and if it were not because we bought a house we would still be living there. They take immaculate care of the grounds all year round. The pool, gym, playground even the dog park are always clean. The maintenance team would show up 24-7 when something happened to go wrong. They are conveniently located close to shopping, restaurants, gas stations, grocery stores and night clubs. UMASS Memorial Hospital is 0.8 mi down the street. We have no complaints in 6 years and would recommend Princeton Place to everyone. Manny and Angie Q.

Ryan did very great job!!!! Helped us fix our broken power switch.He is very friendly and efficientread more

Excellent maintenance service by Ryan. He worked around my schedule to fix my sink, and fixed my…read moreclogged it in a matter of minutes. Very professional.

I have been a tenant of Knight Associates & Kevin Knight for years. Kevin is the best landlord i…read morehave ever had. The apartment buildings are clean and well cared for. If you are looking for a great landlord and a nice place to live, call and ask for Kevin Knight! And then there is Ralph ... the maintenance guy and he is super awesome and can be trusted 100% in your apartment if you are not home and something needs to be fixed..

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I've lived here for a while now. Can't appear to get the elevators working properly. 2 of 3 have…read morebeen out for the most of two years. The third operates at an estimated 50 percent (they are all out now). For a building with 11 floors of residents, horrible. Staff are great however.

I would first like to say that the staff here are beyond amazing. I recently relocated from South…read moreCarolina for a job and they have been more accommodating than I believe they should have been. The leasing agent helped me out with getting acquainted to the area by providing me with a list of shopping places, local restaurants, local night life, and even a local church. She herself is "AWESOME". She along with the staff here are quick to respond to work order request. For example, I called to report that the light in my refrigerator was out and within 24 hours the bulb was replaced. Moving from a 3 bedroom home in the South into a 1 bedroom apartment has been a drastic change for me, but I can honestly say that that the staff here have assisted in my transition. The apartment was move in ready upon my arrival and I have no complaints about it at all. The best thing that I can say about the people that live in this apartment building is that they are nice and I have met some wonderful people within this building. THANKS PARK PLAZA STAFF AND KEEP UP THE GOOD WORK!!!!

Overall, our family enjoyed living here. We really loved the aesthetic of the building, and most of…read moreour neighbors were friendly, nice ppl. We also loved the proximity to downtown Worcester. We just moved out after living here for 3 years.

Rent Specifically for value I'd give it a four-point five…read moreout of five just because it does cost a fair amount to heat/cool the apartment depending on what unit you have and what the weather is like. I love my unit and paying a bit in heating/cooling is a trade off for the square footage, location, and such cool ceilings. Staff The staff is amazing, very friendly and welcoming. I've never felt disregarded or rushed when I had a question or concern. Claudia and Tabitha are especially helpful at the front desk, but all of the staff seem to genuinely care about the residents experience, maintenance and facilities included; all very friendly and happy to help. Amenities I haven't personally used the grill, fire pit, theater, or game room, but what I use daily; the pièce de résistance is the dog park; I couldn't find any other rental with access to such a spacious park in this park of Worcester. The complex itself is very pet friendly, the staff included! Safety/ crime I haven't had any complaints in regard to safety or issues with crime. The parking lots and entry ways are illuminated and there are cameras everywhere outside, which is reassuring. All in all I hate to see this place with such bad ratings, as that hasn't been my experience at all. If you're looking for a nice place with great staff, pet friendly, right downtown, I would recommend checking it out.