Cum stains n glass on the rug the jacuzzi had hair in it also burn holes were on the bed there's a ice bucket but no ice in the ice machine 300$ down the drain this is the most shady dirty hotel room I've ever had hands down read more

Red Roof Inn Sutton - Lovely Cum stains on the rug as u walk on to the bed. It's an obstacle course to get to the bed - Hotels Near Me - Sutton, Massachusetts

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We needed a place for one week between selling our home and moving into a new place. We don't mind outdated decor or small rooms or low budget accommodations, but we definitely do mind filth. The second you walk through the door there is a smell. It's obvious that the carpet is old, and I mean OLD, but a vacuum is not good enough for dirt from 1986. Steam clean it, it's gross. We were sent to room 136. I have no idea how long this room had been vacant, but we found an old, open, completely dried/petrified jar of baby food on top of the microwave, a ball of hair stuck in the tub drain, some sort of (food? Coffee? vomit?) muck on the wall above the desk, some kind of reddish slime in the permafrost inside the freezer, and clearly non-vacuumed floors. We were horrified. In my shock, I neglected to photograph the baby food jar or the hair ball, instead taking the jar directly to the front desk and complaining. The person at the desk threw it away and said he would send the maid. I asked my husband if we should find another hotel, but it was after a long day of moving boxes, and we are not young, and we were exhausted so he said let's just tough it out tonight and find a new place tomorrow. Went to the car and got our bags. When we came back into the room someone had removed the hairball and left a wad of wet toilet paper on the sink. My husband looked further around the room and began pointing other things out; after opening the window he discovered the entire window frame filled with mud and assorted dead bugs, there was a (toe? finger?) nail on the floor, other assorted stains on other areas of the walls, etc. Needless to say we found another hotel. Please do not stay here. They should be ashamed. read more

This place is a decent place to stay. There are some repair issues, but it's in a charming location. It's clean and comfortable. There is a lovely pond in front and woods in back. The room was clean and the bed was comfortable. Minus one star for the deadbolt being broken and unusable. read more

I've stayed at many red roof inns, and both my dogs that were under 20 pounds were allowed to stay. This red roof inn says they have a one dog policy and they wanted a $100 deposit. So we traveled east about 20 miles to a much better red roof inn where there was no problems with the dogs and we did not need to put down a deposit. I know when I come by this area again I will be avoiding this particular red roof inn. read more

This no frills hotel offered a clean room with comfortable beds at the last minute. It was nice having a fridge and microwave as well and the place was quiet at night. However, I would consider the price a little high for what is provided. We stayed in the back building on the second floor without an elevator, parking was very weird and we had to walk a ways. While they have a no smoking policy inside the hotel, it still smelled of stale smoke in the hallways. I try not to judge a book by its cover but some of the clientele seemed a bit sketchy. I saw several people drinking outside in the evenings. This definitely does not create the feeling of a safe atmosphere so I wouldn't stay again. read more

I was not expecting much as we drove into the drive way, they lived up to that expectation. We walked in to check in and there was nobody at the desk. We had to call the hotel on our cell phone and was greeted with a very rude woman that stated that she was too busy to check us in. We were there at 2:30 for a 3 meeting o clock check in. Our intent was to do the paperwork and go to our event and just wanted to get the paperwork done soon so we didn't have to do that at 10 or 11 that night. She begrudgingly came to the desk and took care of it for us. We went to the event and returned to the Inn and walked in to our room to find our room appearing as expected for a "Red Roof Inn", except the bathroom looking as if the towels and washcloths had been used and hung back up. (See picture with remnants of past guests) There was a used bar of soap on the self of the tub (see picture). I would not recommend this location to ANYBODY period!! read more

Red Roof Inn Sutton - Bar of soap left on tub ledge - Hotels Near Me - Sutton, Massachusetts

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If I could 0 or less stars I would have. My husband and I stay at Red Roofs a lot, we love them because they are typically very nice for a great price. When we got here, the front doors were locked so we tried ringing the bell, stood outside for about 5 minutes. Tried calling the front desk multiple times, no answer. So we called the main Red Roof line and they had to call and get ahold of the hotel, front desk guy said he was in the bathroom. Very unprofessional and rude complaining that we told Red Roof on the phone that we were waiting for 15 minutes. Got into our room and it is the worst room we have ever stayed in. Furniture is torn, walls and floor are dirty and have holes in them. Definitely did not look like a Red Roof. Come to find out it used to be an EconoLodge which better fits the image. Honestly Red Roof should be embarrassed to have their name on this hotel. We will never stay here again and I urge anyone to avoid this place. read more

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What rock did this place crawl out from? Talk about a nightmare hotel!!!! And you have to give at least one star on here which is way generous for this place and ridiculous!!!!! My friend and I booked this place because it was near an event we were attending. Shabby looking from the outside, we were told our room was in the back. When we drove around there, we thought it was a joke, and that it couldn't be the place we had to stay in. There was a skanky-looking guy drinking a case of beer outside our entrance in the parking lot. We reluctantly went inside. Our room was dirty looking, and dark. The bathroom smelled so badly like urine, that we actually went to the local supermarket and bought Clorox bleach bathroom cleaner, paper towels, and room air fresheners. We didn't want to put our feet on that bathroom floor!!!! All the hotels around were supposedly sold out because of the event we were in town for, but we decided on the trip back from the supermarket, that we would just try to see if we could get another hotel, and luckily, thank God, we were able to get another room. We grabbed our stuff and ran out of there. When we got to the new hotel, the lady at the front desk told us that that Red Roof Inn in Sutton has drug addicts and a lot of crime and is unsafe. The rooms are cheap because it's totally disgusting. Stay far away!!!!!!!!!!!!!! read more

This place was absolutely terrible. I will never ever rent a room from there again. Back in it's a day when it used to be called Pleasant Valley hotel it was beautiful. The rooms were in pristine condition. State of the yard. Very clean. But now it's a bit, in serious disrepair. The rooms and hallways leading to the rooms smell like cheap carpet fresh that could get in a grocery store. The rooms smell like stale cigarette smoke. There were holes in the walls, the curtains were not hung properly, then windows were so dirty you couldn't see out of them. The shower barely had any pressure in it, there was mold on the bathroom ceiling. Beer cans and plastic bags in the parking lot. And also a plastic bag that was there the entire time we stayed from Friday till Sunday night that had a purple dildo hanging out of it in the parking lot. Upon checking in there were several screaming kids running up and down the side of stairs in the main lobby. And a woman who looks like she had just crawled out of bed it took our money, she was very impolite, and very unprofessional. I will never stay there again read more

Red Roof Inn Sutton - A Purple dildo in a brown paper bag in the parking lot for three days while we were there. Pick up the trash. Curb appeal is everything - Hotels Near Me - Sutton, Massachusetts

If I could give 0 stars I would!!!! We stayed there in March as last resort ! The you g man who checked me and my daughter in was very polite and helpful although there was a bag of onions left in the freer of the kitchenette suite that made the entire room smell it served it's purpose and we had clean beds! Me and my daughter decided we would book again this month in April booked a jacuzzi suit and queen room wrote in our reservation online we would be checking in between 12-1:00 pm go to check in after that time frame 1:120pm and as we are standing at the front desk waiting for someone to show up a young Indian woman comes down the stairs to the lobby asks if she can help me from the stair well I tell her yes we have reservations she says check in isn't till 3:00 I tell her we requested early check in she immediately comes back with are you paying extra for early check in? Mind you she hasn't left the stair well to look at the computer! I said no I have reservations, I tell her we are also repeat customers she says yeah we have many people who stay with us repeatedly! I say wow this is how you treat your customers! And we leave I call red roof management cooperation and they tell me there's no early check in fee for there place I go back again she's upstairs comes down to front desk as I'm standing there with my daughter she tells me for two rooms it's 400+ dollars!our booking price was 307.00 with tax online! She then tells me she has to check us into each room and charge us separately! My daughter says no we booked them together we will pay for them together the price 307.00 with tax she says each room has there own tax she was trying to charge us over 40.00 in tax scammers , unprofessional she's standing there barefoot !!!! And when we argue and show her our reservation she says "I cancel reservation!!!! And then as we argue with her she keeps saying "your on camara "!! Okay great so it shows you scamming people and walk-in f around with no mask on in Massachusetts barefoot checking in guests!!!! Gross woman gross motel and this place should be shut down I'm reporting to the state as this place is far from COVID comply it's ridiculous and the woman was horrible read more

This place is horrible! We recommend Noone stay at this disgusting place. The first thing we see is a nasty couch that made us question how many bums have peed on it. The sheets were gross and not clean. There was hair on both beds sheets and comforters. Stains on the walls from who knows what. We had to wear our flip-flops in the shower it was so disgusting, and didn't let our feet touch the floor. DO NOT GO TO THIS PLACE. 0 stars. read more

If I could give this place a minus I would..the rooms are effing DISGUSTING and management is worse..they make you feel like they're doing you a favor..if you need a bed well I guess it's okay for a night, if you have family, keep going..DO NOT STAY HERE!! PLEASE HEAR MY WARNING... read more

Upon entering the room, the smell hits you like a hot, wet towel that has been stewing in the garbage for a couple of weeks. There were clear water level marks on the base of the furniture, and interestingly enough, the smoke detectors were covered in plastic shopping bags and held on by rubber bands. As there were no available rooms anywhere because of area proms and graduations, we had no choice but to stay. My husband and I had to drive to a store at 10:30 at night to get Lysol, sleeping bags and pillows. There was no chance or bet that would get any part of my body to touch the bed or pillows. The carpet was a damp, dark mystery. I was desperate to lessen the smell in the room, but we were on the first floor next to screen-less windows that were large enough to accommodate one or two strangers, so that option was out. I slept with my shoes on. Around six a.m., we bolted. My husband and I didn't say a word to each other until we found a Duncan Donuts and had downed half a cup of coffee. read more