We are currently refinancing our home (VA loan) and the mortgage company is requiring a termite inspection. Ed came out, noted we had stickers from previous inspections and tenting from when we bought the home 3 years ago. He said he hated to turn away work but we would be much better off if we contacted the previous company because they would be able to use the previous report to document any termite damage as old and taken care of with the previous tenting. The refinancing paperwork is stressful enough and any help in minimizing the stress, especially around the holidays, is a very nice Christmas present. It's very nice to find someone that cares about the customer and not billable work. read more