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    The Dutch Flower

    5.0 (5 reviews)

    Services - The Dutch Flower

    Floral design and installation

    The Dutch Flower Photos

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    11 years ago

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    City of Laguna Niguel - Emergency Response event hosted by the City of Laguna

    City of Laguna Niguel

    (9 reviews)

    A well planned out city hall with simple architecture makes it a jewel to look be at…read more The Good: It's very easy to navigate, the brickwork is very aesthetic, and represents the city well. I came for a emergency response event that was also well thought out. Lots of good representatives from different private and government agencies including: OC sheriff, OC Fire Authority, OC Mosquito and Vector control, Team Rubicon, and a few other related agencies that would help in an emergency. The organizer, Jennifer, was very helpful. The Bad: The fire truck had to leave, booooo Duty calls. The Ugly: not alot of people showed up to an event that had a lot of good information about what to do in an emergency. Society is doomed. Que triste. Also, for taxes pay for these...

    I do love Laguna Niguel's Parks, they are AWESOME! Better than Dana Point's Parks. However, they…read moreseem to have a problem with sewer. There are a few corner locations that have a sewer door when you drive by. I am not sure if the people have gotten accustomed to it or if it's recent but two months have passed by since we moved to Dana Point and every time we drive they the following areas there is a bothering sweated scent that is strong and unpleasant. One area is the corner or Crown Valley and Niguel Road. The other is Alicia and Crown Valley right near Laguna Niguel's City Hall. Other than that it is an awesome city. But we have not tried certain restaurants or coffee shop in those areas bc if that same reason.

    Florabella - Where are these so called "best stargazers?" by the time they open the roses will be dead.

    Florabella

    (203 reviews)

    $$

    I need floral arrangements three to five times per year: for Valentine's Day; my wife's birthday;…read moreour anniversary; and occasionally, Thanksgiving or Christmas. For the longest time, I relied on Florabella to provide me with creative arrangements made from what were often unusual and difficult-to-find flowers. The business was well-organized and kept its schedule reliably, attractive traits to a nerd such as myself, and it sold its creations at a reasonable price. I could drop off a vase at the shop, conveniently located in Bay Ho, and, a few days later, either pick up my flowers or have them delivered to my house. However, by fall of 2019, owners Sarah Newstead and Jennifer Bull were gone, and the shop had moved from San Diego to Coronado Island, a virtual world away from the one I inhabit. Prices had risen, phone calls were no longer promptly returned, and the whole enterprise began to feel desperate and amateurish, like Mom had left the kids in charge, and maybe they were in a little over their heads. So I've stopped using Florabella, because, in the immortal words of Kimberly "Sweet Brown" Wilkins, "Ain't nobody got time for that." I grant that some of my hesitation may stem from an age-related aversion to change, and that your experience with the "new" Florabella may differ from mine, but, nevertheless, buyer beware and all that...

    I ordered my Mom flowers for her birthday, not only were they not delivered on the day I requested,…read morebut the day after when they promised after my complaints - not delivered. Bad business that cannot be relied on, DO NOT ORDER HERE. ***To update: The flowers were delivered 36 hours late and not remotely close to what I ordered.*** Extremely disappointed!

    Precious Petals - The delivered bouquet was 11 inches wide, advertised as 17.5 inches

    Precious Petals

    (95 reviews)

    $$

    I hate to write this review but after this experience I feel compelled to…read more I've ordered numerous bouquets from various different florists before so I understand that sometimes there can be a little variation in what you receive from what you ordered online. I'm ok with that. This was not the case with this florist. In this instance I felt completely ripped off, hence the review. We ordered the "rose rapture" and paid extra for the deluxe version. The description and pictures from their website show a gorgeous bouquet of "lavender and pink roses" and the size for the deluxe version as 18x18. What I received was a bouquet that was significantly smaller than expected. So much so, that I had to bust out a measuring tape and saw that what I actually received was a bouquet of orange, yellow, pink and red roses that measured 11x17. Was the bouquet cute? Sure- it looked as cute as an inexpensive bouquet I could have picked up from any grocery store. Did it look like the $200+ bouquet we picked out from this florist? Definitely not. So, I called and spoke with a woman about my dissatisfaction in what we received. The woman wasn't unpleasant...but she also wasn't apologetic or sympathetic. She was more defensive than anything. She said that the reason the bouquet was smaller than I expected was because she decided to put it in a smaller vase so that it would be sturdier. I'm sorry, but that makes no sense. You're telling me that in order to receive an 18x18 bouquet (as advertised on their own site), the sturdiness would have to be compromised? Anyway, she offered to take back the flowers and make me a new one or refund our money. Lacking trust in the florist and turned off by her excuse, I decided I'd rather just take the refund. I didn't find out till the following day, after they picked the flowers back up, that they would not offer a FULL refund including the extra fees and delivery, but only a refund for the flowers itself. So at the end of the day, we were still out about $50 for nothing. Disappointing experience to say the least. So if you're thinking about ordering from them, don't. I've included pictures so you can see for yourself why I was so unimpressed.

    Wow this one was a new experience - I've ordered from many flower shops before and this one…read moredeserves a story: Ordered a 96$ bouquet with 15$ delivery, "Deluxe" as advertised on Precious Petal's website. Picture below. It was delivered today, picture below. Please be the judge of the difference between advertised photo, the price, and the delivered bouquet. It was cute, for a 30-50$ bouquet from a grocery store, but certainly not a 100$ and certainly not as advertised on their website. I called the shop to ask if there was a mistake, spoke to a friendly employee who told me something along the lines of "it's not actually them with the online orders..." "...a third party places the orders" (?!?) and that her boss will call me back. I received a call from Christina, the owner presumably, who started counting each flower and their prices (the advertised bouquet is one price), and tried to tell me I actually got more flowers than I paid for and that sometimes pictures aren't exactly as we imagine them. Hold up, there's a difference between artistic vision and what this was - I pointed out that besides the striking size difference, the description says there should be sea lavender in there, and she said nope, this bouquet does not have lavender in it. THEN! And here is the kicker, told me that if the recipient of the flowers is not happy with them, she is welcome to return them to the shop for a refund! What delivery florist would ever say something like that? Obviously the recipient is trying to enjoy a gift and not get involved with a florist drama! What if this was a funeral or a birthday bouquet? This is a matter to be resolved between the customer and the company, not a recipient who did nothing wrong and just tried to enjoy the occasion. After that horrible "solution" statement, I told Christina that what I will do instead: that I will write an honest review, post pictures of what is advertised, what was delivered, and let people decide if this is as advertised. Additionally, that I will also be filing a charge back with my credit card company, pictures included; and let me tell you, did that unleash a spirit. The tone changed immediately, voice raised, no longer having a conversation- instead I've been told I am threatening her and she will sue me for defamation(?!), that I was yelling, not telling the truth (I mean look at the pictures). She also said all she did was trying to resolve the situation - by again, telling me to tell the recipient of the bouquet TO RETURN IT to the store "IF SHE IS NOT HAPPY". At the end she yelled 'GOODBYE" and hung up on me. Who does that, florist or a business owner? Is that a proper way to resolve a clearly, blatantly false marketed bouquet? If the pictures posted online don't match IN THE SLIGHTEST what was delivered, then either change the price of the bouquet to adequately reflect its price, or deliver as advertised, it's that simple! So yeah, I wish luck to this business moving forward with practices like that, the reviews will reflect the reality soon enough. Staaaaaay waaaaay away.

    The Dutch Flower - floraldesigners - Updated October 2026

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