Enjoyed dining in many times, making special trips from Napanee with guests. Two days ago ordered take-out. Woman was rude to my friend in Belleville, who was ordering for 4 of us, spoke with an accent, because she speaks 5 languages. Our friend ordered our 2 Third Base Burgers and at my request, said we wanted them done Medium, just in case you asked how we wanted them done, like many restaurants do. The woman taking the order snapped at my very intelligent friend, and reminded her she's in Canada and that's not how we do it here. They ordered their two Reubens, which did not include the traditional Thousand Island Dressing which made them very dry. Too generous with the meat, but not enough moisture. Our burgers were too dry and tasteless. Served open faced with fries mixed into the burger toppings. Very hurried and sloppy. Ordered 11:30 am. All four meals were not worth the price, and my friend was extremely insulted and upset. None of us care to dine in or take out at The Dugout in the future. We're sorry we encouraged them to order from the Dugout. read more

Placed was packed on a Friday night but we were able to get a table for 2. I had the beef dip sandwich and friend had the classic burger. Both were delicious. Service was OK and perhaps the server should remember to smile. (That's why I rated a 4 versus a 5) Definitely going back read more

Our group of Ex-Airwomen, a total of 20 went there today for lunch at 1300. Everything was all set up for the group. We were offered drinks shortly after we sat down while we waited for everyone to arrive. Orders were taken and the food came out pretty much all at once! There were no complaints about the food, or service that I heard. And another thing, it wasn't as busy or noisy because we went after the lunch rush! Great job Jen and staff! We will return!! read more

I w tried going to this place 3 times now and every time there is an event today we got there at 4 and we're told we had to be out by 4:45 because they have a private event. We called 2 weeks ago and we're told we would fine coming in Saturday . Oh well we probably won't ever go back. read more

Waiting for a response to a question I asked. Will write a review after I hear back. Hope to enjoy their Thanksgiving Dinner. Sounds delicious. read more

Made a yelp account just to review how terrible this experience was. came to this location with several other people and had quite possibly the worst meal i've ever had, outside of the Chinese food i've had in Wichita, KS. The service is actually the only reason this is receiving 2 stars and not one. Seriously wouldn't recommend this location, and i've seen so many good reviews about this location too which has made me realize how poor the judgement of this city is compared to other places. read more

Went here today to order Chicken Caesar wrap~ I took it to go. The wrap was surprisingly sooo small nothing like the picture on google that enticed me to go in the first place. Also the chicken was placed strategically so it looks like it has a lot of meat at first glance but after the first bite there is no more chicken. It's basically a Caesar wrap. I asked for ketchup to go and I think it might have been the daughter of the owner said "did you check in the bag if you have ketchup?" I said no...but I can see through the bag and I don't see any.., she stares at me and suggests I open all the boxes to ensure I don't have ketchup. I mean reallly?? Being stingy for ketchup? After opening each box I ordered there was zero ketchup and then she gave it to me. She also had an attitude to coworkers I noticed. The way she spoke to a worker was rude. I'm not even from this town & don't know these people but quickly I knew she was the daughter in how she spoke with a coworker about her parents. Just because her parents are the owners... doesn't mean the whole world belongs to her. She needs a rain check and taught manners. she also shouldn't treat customers rudely as well... food wasn't good and the price was expensive for that little mini wrap. Maybe it's bigger if you dine in? Idk. But it was all salad in that wrap. read more

As a local, I enjoy coming here for dinner, great prices and large pours on wine by the glass. Their beef dip is very tasty and they have excellent sweet potato fries. If you have room for dessert, they have a good selection. read more

The Dugout Grill - Sports Bars Near Me - Belleville, Ontario

See all

Just arrived at the dugout for lunch with my Mom. Server approached our table with the intro: "Can I get you BOYS and girls something to drink" I was completely flabbergasted. I am trying to enjoy a nice lunch with my MOTHER. After recovering I asked what was in their special (fish tacos) and she proceeded to tell me like I was stupid. We ordered our drinks and as she walked away, it left me with an AWFUL taste in my mouth, without having anything to eat! I decided it was in our best interest to leave, letting the hostess know what happened as we left, with receiving a quick apology. Definitely just lost a couple customers and will be passing this experience along. In this day and age you should NOT be assuming anyone's gender. read more

There isn't too many consistent sports bars in Belleville expect for The Dugout, I usually eat here once a week, most of the time it's on Friday for the steak special. Amazing food for great prices and excellent service. Expect to wait for a table if you are showing up for dinner in between 5-6:30. Very busy place, if you stop by you can see why! read more

The 3 stars are for the prices, the quickness of getting your meal and the overall decorations of the dugout. They have updated the whole restaurant and it really is nice. The food is ok at best, but it sure does get out to you quickly which is nice. The owner seems to favour her regular customers and seems a bit angry most of the time. They have charity events a lot which is nice but disrupts the restaurant being open. The beer prices and deals are good, most of the waitresses are friendly, but the dinner and lunch crowd seem to be 50+. They need to update the drink menu and have some new, cool food to draw in a younger crowd to make this place a destination for more business and make it a more fun atmosphere because the atmosphere is dull generally. read more

There was a fund raiser going on on football Sunday. I received a recommendation to go there because of the food. I was not involved with the fund raiser and was a bar patron under the assumption that I could eat at some point and time as i was handed a menu upon my arrival. I attempted to order and was informed that I could not order until all the members of the fund raiser had been served. I attempted to acquire a better explanation and was told, "I do not know what else to tell you". I would definitely not recommended the Dugout due to the staff not serving the regular customers and not being intelligent enough to offer a sensible explanation. read more

I don't normally eat at sports bars just because I'm not really a sports fan but my aunt was looking for a new place to take me out to for dinner and she saw this, the food was really good, really fresh and the portions were huge, the service was quick and friendly, the desserts were lovely as well, I totally recommend finishing the meal with their Strawberry Shortcake, it was pricey but for the quality of food I say money well spent! read more

Amazing food! We love Friday night, steak night! With steaks from Gilmore's, you won't have a better steak anywhere. It can get rather busy making tables hard to get and service a little slow but well worth the wait!! read more

The food was great, however the service was so far below adequate it brought the entire experience down. At one point my 90 year old grandmother was disrespected so much she nearly fainted, this is unacceptable and I would not recommend this place to a single person unless you are ordering takeout. Also grandma says your hash browns are oily as shit. read more

NEVER AGAIN! Not very please with the service, my girl friends and i were left long periods of time between drinks and then we waited forever for our food which wasn't how we requested it. The prices are too much for the cheap quality and quantities of their food, anyone considering going here is better off going to a buffet ! read more

Went for ribs last night. Joint was full. Service was excellent. Ordered the full rack........ 5. Go for the food not the ambiance.

arrived Dec 13 @ 5:30 no one at the hostess podium so asked barkeep (owner) about reservation, was told to "ask her" & she pointed to the hostess who had magically reappeared. she said she didn't have a reservation but we were seated as just 2 of us - place was packed due to rib night & Xmas parties (reason for my reservation) - most of crowd 60+, ok as am I - waitress very quick, but not a smile or greeting - gave order full rack to split - was told "we don't do that on rib night" asked her where one might see that as not on the menu or chalkboard - response "that's the way it is" - went ahead with 2 half orders - asked if the fries were fresh cut - no frozen, asked if the baked potato was baked or steamed? told baked as it's in tin foil; not so it's steamed if in foil - went with the fries - order arrived quickly (really how long can it take to fry frozen potatoes & heat & eat ribs??) - ordered a glass of wine - somehow the Dugout thinks having a glass full to the rim is a great signature feature - in actual fact you look like a drooling fool slurping it up as you can't pick up the glass without spilling it - I'd rather have an inch less in the glass & $1 cheaper - I'll be drooling soon enough don't need to rush it food is regular roadhouse fare, nothing great & bare bones presentation if any, fries & ribs on a plate, not even a pickle bills came asked for debit machine, no machines at the tables have to pay at the bar, yup you guessed it! same person, the owner, who I started out with on this magical night. line up to pay & she's in an animated conversation with a younger patron while the rest of us stood in line - finally it's my turn & I almost get the impression I'm to be thankful...I asked her if/when waitstaff might get debit machines at the tables as all other places do this, was told never all those places have more servers for fewer tables yada yada, you get the picture - this woman is really a negative Nancy and remember I haven't paid yet & that TIP amount still has to be punched in so being as it's Christmas I decided I couldn't leave a zero tip so I calculated to the penny 15% before taxes as I felt the staff should get something just to compensate for who their boss is. Not so much as a thankyou, Merry Christmas, hope to see you again, did you enjoy your meal? - AWFUL! Suggestions: 1. SMILE IT'S CHRISTMAS TIME! 2. EMPLOYEE DRESS CODE NEEDED - worn out street clothes & dirty hair not acceptable 3. OWNER - SET AN EXAMPLE - DON'T BE SO RUDE & CONFRONTATIONAL - you're the only show in the East End & depend on the 60+ crowd to stay in business so get with the program 4. DO SOMETHING ABOUT THE WINE - it's not cute it's embarrassing I have been at the new location a number of times & it's worse every time. I won't be back & I'll warn others off read more

They're back in the groove after the big move. Went for wings last week and service and food were spot on. A good draft selection and reasonable prices. Our favourite neighbourhood bar and grille for sure. read more