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The Dogg House

3.8 (16 reviews)
Closed 8:00 am - 5:30 pm

Services - The Dogg House

Pet sitting

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Review Highlights - The Dogg House

Barton and Ray are always extremely caring.

Mentioned in 2 reviews

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Furry Feet Club

Furry Feet Club

(2 reviews)

Cahleigh was awesome with my animals. She is very experienced with medical care and was well…read morequalified for my special needs pets. She was great with communication and I received frequent updates with photos. I had no hesitation with leaving her the keys to my house and was very pleased when I returned and she left a cute fridge magnet that says I'm in the furry feet club! Best of all, my pets loved her and the way she handled them.

My wife and I have two special needs Great Danes. Both are deaf, geriatric, and both require…read moremedications. In fact, our oldest Dane, is 12 and a half years old. My wife is a vet tech with almost 20 years experience. I, can't have kids, so basically? We have four legged kids. Cahleigh, for the first time ever, was able to make our time out of town, completely relaxing. She came over to meet the kids about a week before we were going to leave, she spent about an hour getting the routines written down, she had an actual clipboard with a set of questions, that enabled her to make sure all needs were met. Her rates for overnight stays were completely reasonable, and honestly, with the amount of care given to our animals, she could justifiably charge much more. She sent updates, with pictures, several times a day, made sure we knew everything that had been going on from the moment we left town, to the moment she arrived at our place to take care of our family. She's nothing but professional, and even put our bed sheets in the washer, and washed out the dogs food and water bowls before leaving. She's absolutely magnificent with animals, and I know for a fact, we'll be asking her to come back again the next time we leave town.

Sara Lutz Pet Services

Sara Lutz Pet Services

(7 reviews)

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

Pawville Pet Spa - After!

Pawville Pet Spa

(14 reviews)

Samantha at Pawville did a fabulous job grooming my miniature poodle today…read more My little guy is disabled and does not have the use of his hind legs. This means that many groomers are not willing to take him on since he can't stand on his own. But he's used to being groomed and the groomer where I used to live always told me that he was sweet and well-behaved. Samantha was just wonderful with him today. I was very nervous because of terrible experiences with other groomers in the area that I had tried. But Samantha was very patient and listened attentively to all my concerns. She was ready to take him when I walked in and he was ready to go at the exact time she told me he would be ready. Pricing was in line with what other's have charged. Pawville's new location at 3048 C Berkmar Dr. is super clean and is in a great, easy to reach location. So happy that I finally found a groomer I feel I can trust. Thank you, Samantha!

Samantha and her husband are wonderful! Our dog literally gets so incredibly excited to go to the…read moregroomer... which I can't figure out for the life of me bc he is crated (he isn't at home) AND bathing/brushing him at home is a nightmare. Safe to say it must be their personal touch. He is a Portuguese Water Dog (so have to groom every 8-10 weeks) and he always comes back looking great. Very receptive to tweaks when we decided we liked his ear fur shorter and head less round. and now as a repeat customer, they know exactly what we want which is super helpful so either me or my husband can do the drop offs without having to attempt to describe what he should look like instead of the overgrown fluff ball standing in front of them.

The Dogg House - pet_sitting - Updated May 2026

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