Cahleigh was awesome with my animals. She is very experienced with medical care and was well…read morequalified for my special needs pets. She was great with communication and I received frequent updates with photos. I had no hesitation with leaving her the keys to my house and was very pleased when I returned and she left a cute fridge magnet that says I'm in the furry feet club! Best of all, my pets loved her and the way she handled them.

My wife and I have two special needs Great Danes. Both are deaf, geriatric, and both require…read moremedications. In fact, our oldest Dane, is 12 and a half years old. My wife is a vet tech with almost 20 years experience. I, can't have kids, so basically? We have four legged kids. Cahleigh, for the first time ever, was able to make our time out of town, completely relaxing. She came over to meet the kids about a week before we were going to leave, she spent about an hour getting the routines written down, she had an actual clipboard with a set of questions, that enabled her to make sure all needs were met. Her rates for overnight stays were completely reasonable, and honestly, with the amount of care given to our animals, she could justifiably charge much more. She sent updates, with pictures, several times a day, made sure we knew everything that had been going on from the moment we left town, to the moment she arrived at our place to take care of our family. She's nothing but professional, and even put our bed sheets in the washer, and washed out the dogs food and water bowls before leaving. She's absolutely magnificent with animals, and I know for a fact, we'll be asking her to come back again the next time we leave town.

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

Ruff Day Pet Sitting was amazing with my pup!!! I am very protective and extremely selective with…read morewho I allow to care for my boxer when I have to be away. He has a digestive condition and must be kept on a strict diet. He is also a bundle if energy and a constant sidekick. I am so thankful I found Ruff Day Pet Sitting. They have taken amazing care of my dog several times. They did not seemed bothered by my daily checkup calls and even sent me a picture of my dog playing. I did not have to worry about his diet and special food as they have experience with vet care. I have not found any other place that offers such a positive experience. I highly recommend Ruff Day Pet Sitting!

Fantastic. Owner is wonderful. Exceptional grooming for all types of dogs!! and great place to…read moreboard. Extremely knowledgeable staff and very detailed oriented. Safety is a complete priority. Highly recommend! Only place in town that grooms cats as well!

I do not really have a rating, as I was told they are unable to take on new grooming clients. The…read moreinteraction was via email only, so cannot speak to attitude, just that they did respond to my request promptly and cordially, although succinctly. Perhaps Yelp should remove Pet Grooming as a Service, or add a notice that this Business is not taking on new grooming clients. Since the Owner stated in her response that they do not support or have anything to do with Yelp, maybe a better idea is to remove this business from the search results for Pet Grooming.

Christine is a wonderful pet sitter! I met Christine volunteering at a cat rescue and know the…read morecare and love she gives to animals. She is wonderful with animals and I entrust her completely with my pets. She is very responsible, reliable and caring. I wouldn't worry with my cats in her care.

From the owner: It can be nerve wracking to have to leave your pets when you have to be away. With Animal…read moreAttendants you don't need to worry. We offer in home care for all of your pets so you can relax and enjoy your time away or focus on your work. We care for your pets as if they were our own, following their routines so they feel comfortable and calm. Give us a call if you need to be away from home and you want the best care available for your pets. We care when you can't be there!

Rod is the best. It is easy to see his love of animals. Great service and communication!read more

From the owner: Charlottesville Pet Care provides stress free environments for your extended family. Our clients…read moreand animals become apart of our family and we treat them as such.

Ellen shows great care and concern not only for your pets, but also your home and your privacy. She…read moreis the best pet sitter I've ever had... you can rest assured your home and pets are in excellent hands.

Ellen helped us with bringing our dogs from where they were boarding to our wedding so we could…read moretake some pictures with them. The amount of work that went into coordinating that on her end, relative to the amount of time she was actually at the venue, was huge. She went above and beyond to make sure she knew what we wanted. She came to our walk-through with us before the wedding to make sure she knew the layout and timeline for the event. Our dogs were very well taken care of by her and we would be very happy to use her in the future if the occasion arose.

Josh was so attentive and reassured us with pictures and texts that our pups and mini donkeys were…read moredoing great! The house was immaculate and he was responsive to our concerns - of which we had non upon our return. I don't think they missed us at all!

From the owner: Your pet deserves the best care — even when you’re away! Fluvanna PawPals offers trustworthy pet…read moresitting for all pet parents in Fluvanna County. Whether you need an overnight stay or just a quick check-in, will treat your pet like family.