We love wash Café! We have a Siberian husky and a cavalier, King Charles spaniel and they do a…read morebeautiful job with both!

Annie did a wonderful job cutting my dog's nails and the lady at the desk did a wonderful job…read moreexplaining everything. Thank you!

BEWARE- DO NOT BRING YOUR DOG HERE !…read more I placed one star so this post would not be hidden. Years ago this place was awesome. Now they unprofessional / overworked - and they cannot groom. I do not know what happened but they are no longer a place I would recommend. They not only butchered my yorkiepoo's hair and left him with a few scabs, they called me the next day (I believe one of the owners, a male) told me they choose who they do business with and since I am upset about my puppy's cut then I should not bring him there anymore and he hung up. I will be reporting this business to the better business bureau and continue to spread the word.

Missy & Larry are the best groomers I've ever had. They are very knowledgeable about grooming and…read moredog health issues. I've gotten some good vet referrals for various things from them and Missy told me about a lipoma that grew in 6 months. I had been watching it for 18 months but it had enlarged noticeably so surgery was scheduled because of the location of the lipoma. I wouldn't take my dog to any other groomer. I've tried plenty of groomers and was not happy. Side note: Missy's daughter Sam left the shop years ago. Missy is the owner of Paws and Pearls.

Watch Out! Got a quote to wash and brush my mini Aussie. $75 to $130. They said it would somewhere…read morein between. They spent about 25 minutes washing my dog and brushing her. I got her back half wet. Charged me $120! I couldn't believe it...never again!

When I tried to make an appointment for my 9 year old Labrador and I said it was every two months…read moreor more I was rejected. And the same situation happened last year. Their answer was "we are not taking any more large dogs" They told me also that they had good long lasting clients that made appointments every three weeks. Customer service is disgusting Good luck with your business

I had called hoping to schedule my miniature schnauzer groomed in the coming days but I was lucky…read moreenough they had 2 cancellation options. Shadow came back happier than ever and looked even more amazing ! Everyone is so nice and friendly from scheduling to drop off to pick up. Pets top has easily become our new groomer !

I love this place , they reopened and with new Managment partners they are doing a great job with…read morethe service . Highly recommended for pet owners that wants to get great service for their money and happy pets . Luna loves conning to get refreshed.

My little terrier Princess loves this place! The staff is great and its a happy place for pets:)…read more Beautiful grounds, very well kept! The only place Princess will be staying!

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

They always take great care of our pups and they come back happy and perfectly groomed. Highly…read morerecommended.

I have used them for several years; they do a wonderful job with my Yorkie. I highly recommend…read morethem!!

I love all the staff here. They are so helpful, gentle and accommodating. Alyssa usually grooms my…read moreHavanese. She is great with her and she can be an anxious little girl! Thanks for being great guys!

Luca does an amazing job grooming my 12 yr old 6 lb blind yorkie. He must trust her because last…read moreplace told me they could no longer see him because of his fears since being blind. Highly recommend!!

I've just started bringing my Boston Terrier to Puppy Haven and I'm thrilled with the care and…read moreattention she has received. All of the staff are so friendly and I really love their online portal. It's super easy to upload your dog's vaccination records and make reservations. Finally, the place is immaculately clean which I think is so important for my dog's health. I highly recommend!

My puppy lives for this place! Great service very clean super courteous staff, highly recommend…read morethis!

I am a full-time traveler with a grumpy miniature schnauzer. This is the only place I can take him…read morefor grooming where he is not difficult. They also have the best schnauzer cuts. He has been groomed at different spots from FL to AK with many places in between. This is the only place that doesn't stress him out.

Trying to find a new groomer and came across furry friends. Brought my 16 year old Australian…read moreshepherd mix. She's never looked so good! She lost about 10 lbs of fur. They deshedded her, it was nice and cool in there for the dogs and the customer service was excellent. They made sure to rest her plenty because of her age.

We love Puppy Haven -- East Rowell. Our dog, Jinkx, always RUNS into her pet carrier every time we…read morebring it out because she thinks we're taking her there. They always take great care of her & dote on her. She always returns home exhausted after a day of playing with her friends. We've primarily used them for doggy daycare, but we've also boarded her a few times and it's been a great experience. Highly recommend this place.

I love Puppy Haven probably even more than my dog Martian loves going there. The staff is amazing!…read more He's been attending their daycare program for 2 of his almost 3 years of life. And it has been a godsend for me. A tired & well socialized pup is a better behaved & happier pup. The attached photo is of the satisfied customer after a day of play with his friends.