I love my Dr. Pham. He is so kind and helpful. He listens and cares about his patientsread more

I love this office. It's always clean. The staff are always so friendly and helpful. I really like…read moreDr Louis Pham. He is an amazing doctor. Always makes me feel comfortable and is able to answer any questions that I've had.

Sad to say I looked at the Yelp reviews too late. I was seen for an annual skin check (which is…read morecovered by my insurance), they coded the bill incorrectly so insurance would not pay. Called their office, they stated they don't have those codes but would research and resubmit the bill. The resubmitted the bill with the same codes. I also had a chemical peel which should cause dryness and flakiness. Nothing happened, I called was transferred to the nurse hotline, left a message two weeks ago with no response. Waste of money and time. I am currently on hold again with the insurance company trying to get ahold of the Skin Physicians office.

Had an emergency had to reschedule did so and they called me back telling me I LOST a deposit of…read more$800 .... being a cash patient sucks ... NO warning nothing .... that's total bullshit ... Dr Lee could kiss my Mexican ass ... and she knows what she can do with my $800 ...

AMAZING KIND INCREDIBLY SKILLED HUMANS PROVIDING AMAZING SERVICES!!! Just superb and elite customer…read moreservice. Love everyone and love how I leave feeling so taken care of and cared for every step of the way.

Buyer Beware I…read morehad my first Sylfirm facial two months ago and returned last Friday for my second treatment. I've spent roughly $2,000 here, purchased microneedling & Sylfirm(lied to that Sylfirm would help my under eyes) Shortly after I got home, I received a call from the front desk claiming I had an outstanding balance for a service I NEVER received. They insisted I had been given an Agnes treatment during this current treatment & then switched to my previous visit. That is completely false. This service was only discussed and recommended to me during my most recent appointment--and I clearly declined it because I want to wait and see my results first. Instead of correcting their error, I was told it was a "miscommunication" and that they would zero out the facial and exosomes I currently have on my account to cover a charge for a service I did not receive. Taking away services I already paid for to cover their mistake is unacceptable. This feels dishonest and extremely unprofessional. If you go here, protect yourself--ask for itemized invoices, confirm every service before receiving it, and keep your own records. I will not be returning.

I had such a great experience with Lindsay as my injector! She reviewed my before pictures,…read morelistened to my concerns, and took the time to understand exactly what I wanted to enhance. Since this was my first treatment, I was nervous, but she made me feel completely comfortable and supported throughout the appointment. I also really appreciated how reassuring she was about cleanliness and sterility, which gave me a lot of peace of mind. She explained the anatomy of the face, what to expect afterward, and the follow-up process so thoroughly. I'm so happy with my results and truly can't say enough great things about Lindsay and The Treatment !

Let begin with the pros: Customer relation: 10/10…read more Professionalism: 10/10 Knowledgeable: 10/10 Vibe: 10/10 Cons: I can't move on All jokes aside. I am here to say this establishment goes above and beyond. I want to mention Audie. From the moment I stepped in. She was so welcoming and incredibly helpful with booking my appt to products recommendations. I have since joined the mint membership. Highly recommend, nay, I insist that you try them out !!

Needed & received great treatment for precancerous face concerns…read more Ebony Miller was great! Knows exactly what to do! Highly recommend her professionalism, absolutely 5 Star! Sherri B

I had an extremely disappointing experience with Pacific Dermatology. I scheduled my appointment…read morewell over a month ago and even received a reminder message last week confirming everything was set. I drove to the facility -- arriving 30 minutes early -- and was completing their online check-in when they started repeatedly calling me shortly before my appointment time. When I walked in, I was told they had "just now" reviewed my chart and the doctor decided he did not want to perform the procedure. As a result, I now have to reschedule and essentially start the entire process over again. I find it very unprofessional that my information was apparently not reviewed until the last minute, despite having over a month to do so. This feels like a clear administrative failure and showed very little respect for my time, effort, or the cost of traveling to the appointment. With today's gas prices and busy schedules, this was a complete waste of my day. I expected much better communication and organization from a medical office.

I've been struggling with back acne since 2022 and had tried countless OTC products (including…read moresalicylic acid washes, sprays, Selsun Blue, and Differin) with little to no improvement. I'm so thankful for Jasmine, PA-C, who took the time to thoroughly examine my skin and recommended Aklief, a product I had never heard of as a pharmacist (and neither had my pharmacist colleagues!). She even shared the clinical data with me, which I really appreciated as a fellow healthcare professional. Since starting treatment, I've seen clear improvement. Jasmine is thorough, evidence-based, and attentive in following up on progress. I'm grateful to have her as a provider.

My husband saw the PA Jasmine who properly diagnosed and educated him on a skin rash he was worried…read moreabout. She patiently answered questions and as she said, it went away within a matter of weeks. Would really recommend her to anyone!

I had an incredible experience at Gateway Medical Spa, and I truly don't believe it was by…read morecoincidence. I came in last minute for a cortisone injection on a big pimple on my chin. As someone who used to struggle with cystic acne, one pimple isn't usually a big deal anymore (thankfully acne hasn't been an issue for me the last few years). But I'm heading to the East Coast to meet some family members for the first time (tomorrow) and I was feeling very self-conscious. Mary Grace took me in even though I didn't realize they were actually closed today Life has been a roller coaster these last couple of months, and I've been doing my best to keep my head high. I shared a bit about my trip with her, and she had exactly the right words for me, words I truly needed to hear. I haven't been emotional at all through everything I've been dealing with lately, but in that moment the tears just started falling. She asked if she could pray over me. As a believer, I said yes, please. The prayer she prayed over me my trip, meeting my family, my life was one of the most beautiful and meaningful prayers I've ever experienced. I was full on tears. I've also been dealing with recent anxiety episodes (1st time in my life) something I've never experienced before, and she prayed over that as well almost as if she already knew. The moment she finished, I felt this huge sense of relief and peace wash over me. It was honestly incredible. She told me I was meant to come see her today and I truly believe that. Mary Grace, from the bottom of my heart, thank you. I will absolutely be back and will stay in touch. Gateway Medical Spa is more than just a place for treatments it's a place of genuine care, compassion, and healing.

THANK-YOU Eastvale Gateway MED SPA for spoiling & pampering ME! I booked my 1st appointment for a…read moreGLOW 2 facial, laser treatment & a skin analysis. I also invested in some skincare products by ZO' Skin Health by OBAGI, & Skin Better Science products! I love all of them! I'm noticing a huge difference in the smooth texture & radiant glow of my skin since my GLOW 2 facial. My skin needed some exfoliation, extractions & some brightening serums due to my melasma. The ambiance of this MED SPA is so peaceful, serene & relaxing! Everyone on their staff is so friendly, welcoming, warm & professional! They're so passionate about going above & beyond! I was very impressed with their exemplary customer service. It's no wonder why they have 4.9 stars. If I could I would give them 10-stars! Their mission is improving your skin & pampering you with a relaxing & sensory experience. They take their time & truly care for their customers. The booking process is simple & easy thanks to Miranda. Lexi gave me an incredible GLOW 2 Facial & my skin was so radiant, hydrated & supple afterwards. Denise performed some laser treatments on my right cheek to help minimize my dark spots due to my melasma. This procedure was fast & pain free! Thank-you Mary Grace for sharing all of your knowledge, wisdom & expertise in skincare & educating me on all of your treatments & services! I can't THANK YOU enough for your encouragement & assisting me in prioritizing my own self-care & SOUL CARE! You're heaven sent & we were definitely meant to meet & cross paths. I will definitely be back & I can't wait to see all of the progress, the improvements & true transformation of my SKIN! I AM refreshed, I AM rejuvenated, I AM restored! I AM ready to SOAR I AM ready to flourish & be nourished again Please BOOK your own appointments for your own self-care now! SOUL CARE & prioritizing your mental health is #1 necessary & everything‼ I'm making my WISH list on what I want to do next. BOOK your GLO 2 facial, laser treatments or any services at GATEWAY MED SPA here in Eastvale soon! You'll be so grateful & extremely blessed!

My first visit was good but I was kept waiting for 40 minutes past my appointment time…read more The 2nd appointment was for surgery. I had called a week prior and gave them all my new insurance information. When I got there for the surgery, they had none of the information in the system. We went back-and-forth for 40 minutes because they said they could not confirm the insurance information. After forty minutes, they said I would have to reschedule because I was past my time. This was all due to the staff not verifying the information prior to the appointment. I had gone out of my way to give them everything way in advance. Very disappointing. They didn't care at all how inconvenient they made my day and the people who are with me.

I've had nothing but great experiences here. Admittedly, looking at some of the other complaints…read moreabout phones, I've rarely had occasion to call them but the one time I did call I didn't have an issue. You can set up appointments on their website and that makes things so super easy for me. I'm neurodivergent and I hate talking to people on the phone, so having a website where I can book things is greatly appreciated. The web forms aren't the most simple to navigate but it works pretty well. Dr. Lyndsey has been great. I'm transgender and never had an issue here. The doctor has been understanding and helpful. I've been by there a couple of times for different issues and it's always been quick and easy. I've consulted about hair loss, had some skin tags removed, and asked about some skin blemishes. Everything went well and I especially appreciate that they were on time for the appointments.

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

I really love Dr Nguyen! She is thorough, reassuring, straigthforward, reliable, helpful and I all…read morearound am happy to spend my copay to see her with any question! My son had a strange blotchy rash. We had seen an ER doctor because it was fast spreading and creating swelling in both his feet. I was happy with the care but wanted to find out what a specialist would say about his skin. She gave me a lot of confidence in his treatment, and checked all of his skin! It is very nice to have a clean, upscale office, nice staff and excellent care and to know where to go when I have anything related to skin!

5 Star Dr. Tan Nguyen is such an amazing Dr. I've gone to him for several skin conditions over the…read moreyears. My daughter also, was treated years ago for her acne by him. I always recommend him to anyone that has a skin problem or concern. He's very professional knowledgeable, caring, patient and efficient!