What a mess. They can't consistently deliver the paper and deliver to the wrong address. No answer on their "Customer Service" line.

HORRIBLE!! I signed up and never received one paper, was charged for 2 months even though I was told it was cancelled. I got the run around with customer service and they spoke very rude to me on the phone. I am still trying to get my 2mo refunded. This is ridiculous! Not one single paper i received and was charged 60.00 and zero help!!! read more

Impossible to cancel my account. No option to cancel on their website, phone assistant flat out lied that 'the transfer button didn't appear' to transfer me to an account specialist to cancel. Absolute waste of time and energy dealing with them. read more

I been a subscriber for close to 30 years and prior to that I was subscribing to the Rocky Mountain News until the Post took them over and abolished RMN. I never was a huge fan of the Post but it's our only paper. I like getting the paper in the mornings and reading it with breakfast and coffee. They increase the price every 3 months, and the charge doesn't make sense. I received a letter in the mail today that my rate is increased by $40. I get the fact that gas prices are up, and the carriers need to get paid, but they are certainly over charging, especially now that they really don't sell advertising anymore. The daily cost is $3 a day, then Sunday's is $5, so that comes out to about to about $98 a month, give or take, but I'm paying close to $200 a month now. I noticed they are charging new subscribers $53 a month. I'm retired and living on a pension, so I have to say, they have priced me out of the market, and I have to cancel. Also, their customer services reps are useless, and all are out of the country and most speak with heavy accents. Oh, how I miss the Rocky Mountain News. if there was another local paper, I wouldn't hesitate to subscribe, but that doesn't look like it'll happen so I'll do without a daily paper and get my new from the internet as much as I can. It's not the same of having a "paper" but it's cheaper. I'm old enough to remember when a newspaper cost 10 cents and 25 cents on Sundays. Sure, the paper was filled with ads. Perhaps the Post should go back to selling ads again to help defray the cost for subscriptions. read more

I ordered and paid for Wednesday through Saturday delivery over a week ago. My paper should have begun being delivered four days ago. No paper! It is now Saturday and four days have passed without a single paper being delivered even though I called and reported the missing paper each of the four days. They tell me they will contact the carrier, file a report or let the supervisor know without any results. Nothing but useless empty words! I fail to see what the problem is with delivering my paper each day by their promised and advertised delivery times. I have friends only three blocks away that get their paper. Why isn't mine being delivered? What's going on?! read more

Price is way too high for what you get and delivery is spotty at best. Terrible delivery service. I have to call a few times a month for redelivery, 2x in last week already. I've gotten the Post since the Rocky Mt News went away. It has never compared to the Rocky. The Rocky was a fair paper and gave both sides of issues. This is a one sided paper on any given news piece especially political stories, LGBT or any black story coverage. If not for sports coverage and Living section, I'd be done. Probably Going to quit at the end of current subscription. read more

Hate to be blunt, but this organization sucks. Just got me renewal notice that came with a 40% rate increase! When I called to ask why, the rep simply said, "Well, everything goes up each year.". Last year we had a 30% rate increase. I can't deal with them any longer. POOR customer service, weak content, (Sunday's paper is simply material pasted from AP or the NY Times), left-leaning slant throughout the pages. So sad. I kept the paper last year for guidance...if the Post liked someone or something, I would know to vote in the opposite direction. But I'm finally done. I wish their employees well, but if I were one of them, I certainly would be looking for another company to work for. Calling today to cancel! read more

I am writing specifically about the delivery 'service' ... Sorry. Correction: 'Failed Delivery Service' of The Denver Post. Several years ago we cancelled our delivery of the paper due to inconsistent service. We were down to just Wednesday/Sunday delivery (because the whole 'daily delivery' was a joke), but we couldn't even get the paper delivered for 2 days a week. So we decided to switch to digital only. Fast forward to a couple months ago. While grocery shopping at my neighborhood grocer, a nice sales rep talked me into trying delivery again. He explained that this was a promotion to prevent the print version of the paper from closing down. As a former copyeditor for the now defunct Rocky Mountain News, I understand the importance of trying to support print journalism, so I signed up to give delivery another chance. Now, two months later, I haven't received not even one newspaper. Not one! I signed up for Wednesday thru Sunday and the Delivery Department of this newspaper couldn't manage to even delivery one newspaper to our home. I called customer service about 4 weeks after signing up and the nice rep I spoke made some corrections to my 'subscription' (having to do with having phone information from our old delivery subscription). Then he assured me I'd start getting the paper delivered immediately. But another 4 weeks later and once again, no papers. So just as I feel the delivery arm of the Denver Post has given up on print journalism, I too am giving up. Me and my family will just have to settle for digital again. I called and canceled delivery service today. And my thought: If the Denver Post doesn't care, why in the heck should I. read more

What's it going to take to get these people to f@#$% off..! Countless emails a day... Even more after unsubscribing three times now...! WARNING..! DON'T GIVE THEM YOUR EMAIL. read more

Worst newspaper in the U.S. Don't bother to get a subscription unless you want a paper delivered late afternoon. I'm sure this paper will go down just like the Rocky Mountain News did years ago. Wish I could give it ZERO stars!! read more

The customer service representatives are so rude. I called to cancel the subscription and was short if interrogated as to why. I mentioned I don't support the ownership of the, the Alden Global Capital based on New York, and was heavily questioned if I even knew who owned the Denver Post. The whole interaction was rude and a terrible way to treat someone who you are trying to convince to continue to pay for the paper. I also hate that the Denver Post locks articles that are essential to public health and safety. Overall a terrible and entitled company only focused on profits. read more

I decided to try the Post Sunday delivery again, what a joke. Every Sunday, no paper. Every Sunday I called to get a paper delivered. No paper. I would call 2-3 more times, FINALLY a paper that was practically in the street. This happened 4 weeks in a row, the 4th time, no paper at all. I called to cancel, sat on hold for almost 30 minutes. When I did cancel they went ahead and charged me for the next month! Had to call AGAIN, on hold another 25 mins. They said I should see a refund in 5-7 business days. 2 weeks later, no refund. Called AGAIN, 25 minutes, some snotty 'floor supervisor' said my refund wasn't approved. SERIOUSLY. Worst...business....ever. read more

The Denver Post has become irrelevant. The Sport's Section used to have some value but now that they have capriciously decided Not to publish the box scores for NBA or NHL games (excepting the Nuggets and the Avs, of course), something that they cannot rationally blame on their NYC hedge fund owners, there is no rational reason to read it much less subscribe. They complain that they don't get community support. But it is just a poor marketing strategy; Give less but charge more. Ridiculous. read more

The Denver Post is a sorry publication not worth the paper it is printed on. Many of the articles are regurgitation of WaPo, NYT, AP and other sites, there is little or no objective journalism in the paper. Comments to the post are ignored and if you have a slight conervative point of view in a opinion piece or letter to the editor, it willl not be printed. I have always like a printed paper and after about 40 years of them in 5 cities, probably the last 20 to the denver post, I am saying good bye. Website sucks worse than the paper. read more

Customer service very poor. Tried to speak to someone about the huge price increase we were getting. "supervisor" I spoke eventually (after I told her I wanted to cancel subscription) offered a small discount (still more than what we were paying). My questuion was simple: How do I get to read the paper for less money? The response was to requote me the huge price increase (about 30 %) with a generic line of costs are going up for everything. I tried an online chat and was quoted an even higher price. I did cancel the subscription. I encourage anyone to think long and hard before getting the Denver Post read more

This review is about the great staff of the Denver Post in the HR, Payroll and Security Departments. Had about a month to interact with them and they are some of the most hard-working and dedicated staff I have ever met! They were very friendly, helpful and just downright proud of what they do. It's too bad subscriptions have gone down because the Denver Post has a lot of great employees--so wish subscriptions would go up. read more

I just received an invoice for my yearly subscription. The price has unbelievably gone up to $758 per year. I have been a loyal subscriber for over twenty years but see that the cost for a new subscriber is half of the above price. Well, they've just lost this customer. read more

The business practices of the Denver Post are horrible. Increasing subscription costs every 6 months by 20% is ridiculous. I cancelled my subscription on 1/5. They kept my account info on file and charged again on 1/30, which is theft. Trying to get my money back has been extremely frustrating. I have been waiting 8 days and now told I have to wait another 2 weeks. Do not get the Denver Post! read more

The paper gets delivered may be 2-3 times a week and that is a good week. After numerous calls about the poor service nothing improves. I will cancel when my prepaid subscription expires. This is truly a poorly run newspaper. As you can see from other reviews my views are shared. read more

I get the electronic version and I like it for the most part. at least once a month the web site makes me sign in. when I least expect it. I may drop my subscription. I can read current news without paying for it or the aggravation of signing in every 30 days read more

Lack of customer service response, missed paper deliveries, and delivered at 10am. Whatever happened to the paper being delivered by 6am? No work ethic anymore. read more

If I could leave less than 1 star I would. DO NOT TAKE A SUBSCRIPTION EVER. The paper is no longer worth it. Their customer service is a joke. They have a no refund policy. Noone there cares. read more

The guy who delivers the post also delivers our New York Times, which is the one that I am subscribed to not Denver Post, I won't ever subscribe to "the post" again because well... Cory Gardner and all of the energy they put into electing him ..twice. needless to say, I'm off and missing my Sunday New York Times and my neighbor, her Denver Post. Also, I'm tired of being assaulted at the entrance of every King Soopers with someone who is selling The Denver Post. I always tell them I will never buy the post because they endorsed Cory Gardner twice. at least when we were a to paper City the failed Rocky Mountain news was the Republican paper, and The Denver Post was the Democratic paper. Maybe it's time for a two paper city again. read more

The Denver Post Classifieds department is not about helping sell for the client. I have ran two ads with Negative Results. The Post does have people on Staff the calls you and pretends to be responding to your ad. They are easy to spot because it happens immediate, after your ad is public on the net, they also ask very Dumb Questions...! I wanted to sell some Wood Stoves, so the lady buried my ad in Services, under Fireplaces. When I ask for a Header that said, "Wood Stoves" of course this was not possible. She talked right past my request. Given this scenario, The Denver Post would place an Airplane for sale in the Pick-up Truck section. Suggesting that I publish my Web Site, which by the way needed to be enhanced by the Denver Post Nerd Patrol, as it has a number of things that should be changed. I could see another Fee Coming ....MORE MONEY! http://www.highplainsgunshows.com/-shopper.html Wood Burning Stoves Triple Wall Pipe, Magic Heat Extractor. 719-821-4087 This ad cost $53.00 dollars for twenty some days. Again I had only one call, therefore I assure that it never was in the PRINTED EDITIONS , I ask about a Real Estate Classified, well that would cost $75.00 , it would be put in a "Special Edition" then she eluded to "Digital Something" like it was the White Knight on the Tennessee Stud of the advertising world. She would get back to me , within the hour , on that one...HA... My phone awaits.... Just what I did not want, more of the same , that will not work. When I run ads in American Classifieds I get calls every week , with out fail. Go on line and look at the Denver Post Classifieds, count them. Some sections are blank. Given the Sales Hype , the Denver Post Should be full of ads, listing everything under the Sun. They are loaded with "Power Ads" selling Real Estate in UTAH.... What I do not see is Colorado Classifieds for Colorado Real People selling their Homes. How many million readers....? Well a hundred thousand here, and a couple of thousand over there.. so the HYPE Goes. I called to complain , the man with a Heavy Middle Eastern Accent , assured me my money would be refunded, but it would take 8 to 10 days. They took my payment over the net, it was deducted from my account immediately. Now I am on a ONEWAY street, so I have to wait for money that will never be returned. Denver Post you have made me a disbeliever. Jim B. read more

The Denver Post - Free Flow Wood Stove. - Print Media Near Me - Denver, Colorado

See all

Total scam!! Awful. We haven't received a paper in 6 months - every time I call they say they're going to give me a refund and that it's been escalated to the circulation dept and that we'll be receiving our paper tomorrow. Well no surprise: no refund and no paper. I finally called today to cancel for good after I saw that the price per month DOUBLED and she said that they have a "no refund policy", but that she will cancel the subscription. Thanks NOTHING. You guys have wasted 6 months of my time on the phone with your managers who promise but don't actually do anything to help. I'm going to be contesting with our credit card company all the money we poured down the drain, believing that this problem could actually get resolved. You've lost our business forever. read more

You need to fire all of your "opinion" writers. No one need that anyways. Plus, with inflation, to avoid raising prices across the board, you could save a lot of man hours. I understand that the written word is a dying business, but you can do better. Just let all these columnists go. read more

They recently raised their Sunday subscription service to $21. This is no longer an amount that I find to be valuable, so I called on 29 May to cancel my paper. Please keep in mind that I had not received any newspapers for this period of my subscription. I received no papers for the 31st or the 7th. I called on 8 June to determine what the problem was. I was told that my account had been turned off and I wouldn't receive any more papers. I explained that I had paid for the month, and expected either the papers or a refund. The representative said that she could process a refund and I thanked her for her time. Today is 23 June and I have not received the refund that I was promised. I called the customer service line today and was told that the refund was sent to the refund department and that I would need to continue waiting for it. This answer is unacceptable so I asked to be transferred to a supervisor. The supervisor told me that the customer service representative closed my account on the 29th and that I would receive no papers for the money that I paid. I explained to her that I should either receive the papers that I paid for or the refund that was promised. She told me that I the account should not have been closed and I would need to pay another $21 to receive the papers. She explained that I should have canceled my account before I wanted it canceled. I explained that there was no specific date that I wanted it canceled, just that I no longer wanted to pay the extreme price that you have implemented. The representative chose to close it immediately, not me. She told me that there was no record of the two missed deliveries prior to my call. I don't understand why that is my fault. I told the representative that I had not received the papers, she chose not to record it. The supervisor insisted that it was my fault that there was not record of the missed papers. She made it very clear that under some policy, she felt that I had done something wrong to justify that they could charge me for a service, but not provide that service.She said that she would restart my service. When I asked if she was going to charge me again, she hung up on me. I feel that these people try to eek out as much money from their customers as possible. Instead of innovating and attempting to provide a service that someone would want, they continue to operate in a dead industry and flip the public off for not wanting their horrible product. read more

Still one lame ass star. If I could give them zero stars I would! So I'm writing this in May, 2018. As of today, I've had to call The Denver Post 15 Times this year Because I haven't received a paper! Are you Fucking kidding me! I've called and asked for the manager or district manager to call me back to discuss this? ZERO response. I was promised a newspaper on Sunday that wasn't delivered. Never got it. Called back on Monday, I still want my Sunday paper......never got it! No call from ANY manager. And I prepaid $150 for this bullshit! I'm not receiving a service or a paper I paid for! I was promised a gift card to "silence" me or to ease the pain......never got that either! People, if you see reps for The Denver Post at grocery stores? Run for the fucking hills 'cuz you will pay out your ass for NO newspaper! read more

Update: They billed me again after I cancelled. Called customer service and the agent confirmed that I had been billed in error and advised that he would escalate the case for a refund. Do not subscribe to the Denver Post. They make it very difficult to cancel and spam you with calls constantly. read more

Updated review: The Post called and said they had resolved our delivery issues. NOT!!! They convinced me to try home delivery again, which I agreed to. Successful deliveries: 3 days. Then none. Another don't bother. Very sad because, again, I believe in local journalism. read more

No "Customer Service". So - when I called about the creep DP delivery guy casing my house with a flashlight and then tossing the Sunday ad on my porch - after security got a good video of him - and I do NOT subscribe to the paper or ads - here is the atrocity that then happened: The Denver Post has "outsourced" its pretend "Customer Service" to a third party no name in Arizona who has "outsourced" the delivery people to yet ANOTHER third party no name - as in the Arizona no name REFUSES to put you in touch with the delivery department so you can track the p Bottom line - anybody who gets the paper delivered 7 days a week is opening themselves up to serious security problems from a Denver Post which does not give a shit. UPDATE: So - after zero help from the no name third party "customer service" in AZ, I took the initiative to email the editor of the DP my complaint, along with my Ring video. She failed to contact me but took steps to get the head of delivery in Denver notified - which stupid Arizona refused to provide me - and that guy was wonderful. The prior owner didn't want any ad delivery but the prior delivery guy didn't not delete it on the system (because they get paid per delivery) which explains why new owner - me - was getting it randomly. And, delivery guy in this instance was brand new and was following instructions on the system to deliver to a residence that had not been entered as "do not deliver" free ad and did not know addresses so was using a flashlight. Only because I took initiative to email Editor with my video did I get any local response, which was wonderful. BUT why did it take that? The Arizona pretend "customer service" is clearly not working from all the complaints. read more

Overpriced for pages and pages of advertising Don't count on being a loyal customer for years to keep pricing down read more

If you are subscribing for the news, do not bother. This is a liberal statement in print, as a moderate, it was not worth reading. If you are buying it for coupons, do not bother. Corporations have noted they do not get anymore traffic than going direct to a store for digital couponing so are putting in fewer inserts. I had to call three times to get it cancelled, so be aware they do not have their business organization together. I have given them two tries, they did at least get someone to deliver the paper as scheduled, the first round at least 10% of my issues never arrived and spending 30 minutes on the phone each time was tiresome. Little wonder newspapers are tanking. read more

I am a print subscriber of the Denver Post [print subscriptions are very expensive]. Until about 4 or 5 months ago I was able to download digital articles from the Denver Post. Suddenly, the Denver Post changed the computer program that allowed subscribers to download digital articles into word accessible format. Instead the Denver Post turned to a horrible PDF format only. They offer what they say will correct this miserable program if you will pay $20. I have already paid a huge sum of money [over $1000] for the print subscription and now I am told I can only get the digital articles in Word format if I pay $20. This PDF format that the Denver Post claims will work--ONLY WORKS ON SHORT ARTICLES WITH NO GRAPHICS! This new computer format is just a miserable mess--the computer programmers that wrote this program should be fired! There was no need to change the original computer program to this new "PDF" style program in the first place! By the way I am NOT in San Francisco, California--I live in Broomfield, Colorado. read more

The Denver Post - Print Media Near Me - Denver, Colorado

This paper is the worst ! I took on a Sunday only subscription to help the situation with Covid 19. After couple of months, we just don't read the paper and called to cancel-3 calls all over 15 minutes ending with a discount, and 1 online chat with a promise of a call back from customer service within 5 minutes. Guess customer service is not an important issue read more

Digital access is very weak. Do NOT subscribe. When you cancel, DP charges for another month. When you contact "customer service" be prepared for half hour wait only to be transferred to another person for another half hour. I was forced to pay an additional month before would cancel. read more

Extremely poor customer service - did not receive the Sunday paper for last 5 Sundays. Have called called customer service multiple times and have spoken to 5 different supervisors. No late delivery of the paper as promised; no call back from a manager (who is higher level than the supervisor) as promised, no refunds allowed. Why would I want future credit on papers when I may never receive them?OVERALL, would not resubscribe! read more

Our paper is not delivered around half the time, and it's been this way for many months now, despite our daily calls. We talk to customer service sometimes, and they are polite, but nothing changes. We are quite close to cancelling, despite our love for the Sunday paper. We love the Post itself, but it's just not worth the hassle anymore. read more

Worst Customer Service I have EVER encountered!!!! Threatened me with collection people calling all the time if I didn't pay 100% of the outstanding bill even though I tried to cancel more than once. Even got hung up on by one agent when I tried to cancel - said "I can't hear you." read more

The worst. I paid for a 1 year subscription. They started sending special editions papers which were basically ads, and charged me. When I called to cancel they were rude and I sat on hold for over 30 minutes with no help. Complete rip off. read more