This will be a long one…read more.
I began seeing Dr. Chen in October 2021 after noticing a visible cavity on one of my lower teeth. Upon my first visit with her, she claimed there was something wrong with every single tooth I had, and instead of fixing my teeth, she insisted I pay her cash for a weekly "procedure" so she adjusts my jaw.. mind you, there's nothing wrong with my jaw, and I wasn't about to splurge $300/$400 a week for 9 weeks with a visible cavity in my mouth.
Visit after visit, my beautiful teeth began to deteriorate. I complained to Chen about numbing, intense pain on my upper left side area in January, February and June of 2022. She disregarded my pain and implied I was making it up because she didn't see anything wrong. I was drugging myself to sleep and eat due to the pain. Beginning in June 2022, it got worse. The fillings she did turned BROWN, I had a brown line down the middle of my front tooth, the fillings did NOT match my other teeth and they had a rough, unpleasant texture to them. With time, my teeth became progressively worse!
Come October 2nd, one of the fillings she did fell out and I accidentally swallowed it, leaving a hole in my front tooth! October 27th , ANOTHER FILLING FELL OUT OF MY MOUTH. I now have two holes in two of my front teeth. It hasn't even been a year since she did the work.
I saw another dentist October 3rd. From a visual, he saw where the pain was coming from on my upper left side. I had a cavity that migrated up to my roots, moments away from becoming an infection! He was barely able to scrap out how much cavity there was. I paid $1,200 out of pocket for a root canal and filling.
Unfortunately, I maxed out my insurance with Chen and so I'll be paying everything out of pocket for the rest of the year to fix all her fillings. When I notified her of everything that she did to my teeth, she again disregarded my feelings and denied her work caused all of it! She had the nerve to claim that the few times I used Listerine caused the browning of the teeth and roughness. She offered to fix everything for free, but, if this is the work she does when paid, what will she do when it's free!? I had several fillings done by her as well as 3 root canals, which I'm sure could've been avoided had she done her work properly!
I'm not one to bash a business, but I don't understand her lack of sympathy for me and what she did. I suffered in pain for 10 months, was no longer smiling or laughing in fear others would notice how ugly my teeth are, the list goes on.
The only reason I'm posting this is in hopes that I can stop at least one person from seeing her and getting their teeth ruined.
If she is into other treatments, then by all means, but she should NOT be a dentist.