Dealing with the billing department was more painful than my root canal. I have mixed feelings…read moreabout this place. If you are paying out of pocket, it's probably fine. I took my son to see an endodontist here about 2 years ago, planned to pay out of pocket, and everything was fine. The doctor was polite and caring, as was her assistant. Ive been going for myself now since December. I was told at the end of December that I needed 4 root canals. 2 of my teeth were/are cracked. I was in a lot of pain because the nerve was exposed. I was told that it would take 6-8 weeks to find out how much my insurance would cover of the procedures and that I could wait to hear from my insurance or I could pay a deposit and have it taken care of now. Unfortunately, I couldn't afford the deposit, so I elected to tough it out until the end of February to make sure they received word from my insurance. I called the day before my procedure to find out what my portion would be, and was informed that they dont know what I will be responsible for and there was nobody in billing to help me. So I looked it up on my insurance and saw that they approved the procedure and my copay was $236. I went in the next day, had my procedure, and then was told I also needed to see the periodontist because I may need crown lengthening. I spent maybe 3 mins with the periodontist and then he stood there and awkwardly waiting for me to leave. When I checked out, I was told I needed to put down a $300 deposit for the procedure I had that day. When I explained that my insurance approved the procedure and said my copay should only be $236 she told me that they dont have any record of that and I should have printed it off, but otherwise she cant do anything for me. I also asked that nothing be done about the crown lengthening at this time because I knew it was not a covered benefit and I could not afford it. I also scheduled my next root canal treatment for my next payday, 1 month later. I was supposed to have my next root canal on 3/25/26, but before my appointment I went on my insurance portal to print out my prior authorization so I would only have to pay the remainder of $196 for my next treatment. I also noticed what looked like a claim for 2 crown lengthening procedures with a date of service of 3/24 billed for over $3000. I immediately called the office and was transfered to a biller. The billing person started going over my claims and telling me what I still owed for and what I didnt. I was looking at my EOB statements at the same time and telling her that they have or will be paid. She continuously got more and more defensive with me and raised her voice louder and louder, to the point that she is yelling at me, "Sir! IM TRYING TO HELP YOU!" All while telling me that I still owe them more money because "my insurance didnt pay them as much as they expected". I was pretty dumbfounded that I found myself having to explain to a billing professional that that's not how insurance works. Then came the questions about the crown lengthening claim. I explained what I was seeing on my end, even read it word for word to her. I was told "Sir, it doesn't say that". She continued to argue with me for at least 5 mins that what I was seeing on my portal was in fact, not actually there. Why would I call and say these claims were there if they weren't? I actually really need this dental work done. I had to cut her off arguing with me and ask her to transfer me back to the receptionist so I could cancel my appointment. I do not want to go to a practice that if I need to talk to a biller I have to be subjected to demeaning, condescending, rude person like that again. If she didnt know the answer, all she had to do was say "Im not sure why it shows up that way, all insurance is a little different and we did send to see if your insurance would cover the procedure. Your best bet would be to call and ask them about it." I have a root canal that they doctor started and didnt finish and it's already been paid for, so I do need to go back for that. But I won't be back otherwise.

The dental aide had a terrible cough with phlegm. She decided to switch doctors on me, so I tried…read moreto leave. The doctor with whom I was scheduled encouraged me to stay, but it was a mistake. The newly assigned doctor rushed through the perio exam, I know when it's a good exam because a good exam takes some time with comprehensive gum probes. Then they tricked me into an appointment that I cannot cancel without a $200 late cancellation charge. It's a hell-hole.

I'm about 15 weeks post-surgery, and everything has healed beautifully. I couldn't be happier with…read morethe journey I've taken with Dr. Shore and his incredible team. I recently received my first set of test zirconia teeth for a two-week trial, and I am absolutely ecstatic with the results. I'm smiling more than I have in years, and it's given me a level of confidence I never thought I'd have again. I highly recommend Dr. Shore to anyone considering dental work. He is truly on the cutting edge of modern dentistry, and choosing the 3-on-6 procedure was one of the best decisions I've ever made. Thank you, Dr. Shore, for giving me my smile--and my confidence--back! Rolf Ziemann

It seems like everyone has had a better experience with Signature Smile Arts than I have had. I had…read morea temporary crown put on which came off. They are open on Wednesday but there was no dentist available to put it back on. I had some pain which was dismissed by the receptionist. I found her to be very rude. I had an appointment three months ago and they found no cavity and three months later I had a toothache and a large cavity and needed a crown. What happened? If they are open until 1 PM why is there no dentist at the office.

Dr. Mintz and staff are amazing. Very relaxed atmosphere, clean and most of all the procedure went…read moreso smoothly and painless. I would highly recommend Dr. Mintz. Lynne L

I have had terrible issues with my teeth since having children and have needed 5 root canals in the…read morepast 3 years! Dr. Mintz has performed 4 of them and soon will also redo the one that I had my precious dentist do (BAD mistake). I would HIGHLY recommend Dr. Mintz for any kind of endodontic procedure. It seems a little pricey but worth every cent. He is very skilled in his craft and confident in his work. I feel more at ease in his office getting a root canal than I do just going into the dentist for a cleaning! The Chicago Heights office is beautiful and very state of the art with a relaxing feel. I am very glad that I found Dr. Mintz and will continue to be a patient. I should mention that there are other options much closer to me, but I am so happy with Dr. Mintz's work that I drive an hour to get to his office.

Had a filling done; it was the most painful filling I've ever had done. Came back two weeks later…read morestill having pain and sensitivity for a bite adjustment. Dentist insisted it was normal even though I told him I'd never had a filling with these issues before. Made another appointment but canceled because I didn't trust them anymore. 6 weeks later I'm still having sensitivity and can't chew on that side. Will be seeing a different dentist. Found out this is a common theme for this office.

The most amazing dental experience ever. The staff balances friendliness and professionalism quite…read morewell. Dr. Eldridge and Hygienist Charsetta along with their support staff provide professional, specialized and caring treatment from the front desk to the exam rooms. If you're in need of dental treatment, don't miss out on this experience.

I still look in the mirror and can't believe that I paid $7000 for my upper, front teeth to be…read morecrowned for a beautiful smile and what Dr. Videka gave me was two front teeth with a grayish cast and the 4 incisors are a golden yellow. He said that he made them that way to match my bottom teeth. My bottom teeth are discolored from antibiotics used when I was a child and I had planned to also have them fixed. He is very haughty and smug and never apologized for never asking me what color I wanted the teeth to be. No compensation was offered.

I have been a patient of Dr. Nick Videka for 12 years and have to say he is the BEST there is. His…read morestaff is so accommodating and concerned about each and every patient. You can put your complete trust in Dr. Nick and is his staff to do the very best and most comfortable dental work. If you are looking for a new dentist please consider Dr. Nick and his office staff for any future dental procedures. . Avery satisfied patient, Joseph Caniecki

Dr. Tadros did an amazing job with a filling. He sedated me very well. Then drilled a bit and…read moreall other matters like filling before I knew it. He marvelously said ALL DONE. WHAT A EXPERIENCE. GOOD JOB. THANKS MR V TRAVIS

Had an emergency. Regular dentist on vacation. They were able to…read moreaccommodate me. Very polite, professional and caring. Most important, the dentist was painless. Would go back if didn't already have a dentist.

I have always had an amazing experience with Dr. Balark. She is kind, caring, compassionate, and…read morehas always answered any and all questions I have had about my dental health. Flossy Dental's office is spotless, and I love the background music that often plays during my appointments. I highly recommend Flossy Dental!

I have been going to Dr. Laura since the '80s. Going to her office is like visiting family…read more My mother lives in Arkansas, and when she was trying to figure out whether to get dentures or not, I had her come up to see Dr. Laura because I trust Dr. Laura to give an honest assessment of the situation. My son has a rare genetic dental issue, and Dr. Laura took it upon herself to do a ton of research and training on his diagnosis in order to help him. My whole family goes and sees her every 6 months, and even though nobody ENJOYS going to the dentist, we always look forward to seeing her.

I hate that I did not listen to the other reviews…read more I visited this dentist for a routine cleaning and examination because she was in network with my insurance. During the appointment, she briefly pointed to something on my X-rays but never clearly explained what she saw, what the diagnosis was, or what treatment she was recommending. She began numbing my mouth and proceeded with significant drilling without first walking me through the procedure. When she finished, I had to ask, "Did you fill a cavity?" She simply answered, "Yeah," and continued talking about unrelated things. I left the appointment without a clear understanding of what had been found or exactly what had been done. Once the numbness wore off, the tooth felt rough and uneven, with something hanging from the bottom that I could feel with my tongue. I returned to my regular dentist. He smoothed and corrected the area. He told me that he had not seen a cavity on his recent X-rays, although he acknowledged that it was possible she found something that had not been visible before. He also told me the new pain could have resulted from the drilling and that I might eventually need a root canal if it did not resolve. It has now been 6months, and the tooth is still bothering me. I had never experienced pain in that tooth before this appointment. The dentist also recommended crowns for all of my teeth and submitted an estimate to my insurance, which later appeared on my Explanation of Benefits. I was never given a clear explanation for why such extensive treatment was necessary, especially since I had no pain, visible damage, loose teeth, or other known problems. I cannot speak to her motives, but I can speak to my experience. I did not feel properly informed, I did not feel included in decisions about my treatment, and I am still dealing with pain that began after the procedure. I do not recommend this dentist.

DDS Moore provides excellent professional care. He is very thorough in his exams and evaluation of…read morethe patients treat plan. The office is pleasant with all the latest technology. I've traveled out of state to seek his service. I highly recommend Dental Concepts for your dental need...

Dr. Moore and his staff helped my smile return. He explained the procedure and suggested process I…read moreshould take to help me have the best possible results. I'm extremely satisfied. Thank you Dental Concepts.