Service was so prompt and efficient here, and the staff is fantastic. Overall a great experience…read moreconsidering I loath going to the dentist.

Had a rear molar become increasingly more sensitive and painful over the last two years. Another…read morelocal dentist replaced the existing filling - some relief, but still sensitivity to cold/hot - said it was all he could do! Heard Dr. Decker was good so I took a chance. He performed a root canal and installed a crown - finally - no sensitivity/pain! The procedure was also painless and done in flawless, extremely professional manner. Cost was reasonable considering the great result. Very friendly, competent and caring dentist - his staff as well. Will definitely go back. If you're looking for great dental care, look no further.

The staff is very friendly. My hygienist Tammy is effective and caring. I also got my Invisalign…read moredone there I am pleased and satisfied with that care well.

So I have always looked for a dentist who specializes in scary cat patients (me). I need some…read morespecial work done on my gums and knew it was going to be painful. My last dentist I went to told me he needed to shave my gums down next appointment. That was the last time I went to him. I found this office by referral and I'm happy I did. I really liked the initial examination. They examined my teeth, mouth and gums with x-rays and by sight. After that a contingency payment plan was worked out as far as correcting the issues with my teeth/gums. I really liked that. I was able to schedule my next appointment and pay half for the procedure. I needed my gums scraped of bacteria and the stains on the bottom removed (from drinking tea). I was introduced to Jeanine Raper on my initial visit as the Registered Dental Hygienist. Jeanine was nice and pleasant and assured me that I wouldn't feel a thing. On the day of the appointment, I was nervous but Jeanine was reassuring and pleasant. She rubbed the topical anesthetic on my gums before using a needle to administer a stronger anesthetic. She put on some soothing music and sang to me through the entire procedure. When she was done, I was elated with the procedure. Not only did she remove the bacteria and plaque from my gums but, the stains on my teeth were gone. And I didn't feel a thing. I am looking forward to going back to let her do my left side. I am looking forward to having a better smile.

I was having trouble with a tooth and they were able to fit me in the same day, which was awesome!…read moreI saw Dr. Peterson, who explained my X-rays and gave me my follow up care. I left not knowing how much I owe but maybe that's normal. I'm thinking they may need to verify my dental insurance, it was probably close to 5:00 when I left. Update: My care was completely affordable. After insurance I only owe $23.00.

I have gone to the office for 12 years and have had countless procedures. Loved my former dentist…read morewho is no longer there and like Dr Gentile. The lady at the desk is very unprofessional and doesn't represent the business well. I came in at 430pm and she ignored me and didn't want to communicate which is her job, she is bringing the business down and every time she behaves in this manner, I'm going to report it here.

I'm really sad I moved because this such a great dentist to go to. The staff members were super…read morecaring and friendly. They seemed friendly and motivated to do their jobs as well as provide quality dental work. If you have fears about the dentist as I did due to having bad dental work in the past or because of rude employees, this is the dental clinic to go to. I always tell my friends in the region to go here if they have a tooth ache or need a cleaning. They also have payment options which is nice if you are on a budget or have no health coverage.

Had a crown and root canal there. That doctor was friendly and courteous…read more Unfortunately, I had a scheduled cleaning and the doctor was at minimum 45 minutes behind and the scheduler could care less about the inconvenience or lack of time management. Do not recommend for basic dental care.

Excellent dental work with quality, professional people who are nice and friendly…read more Dr Worth is the best dentists that I have ever had! He is wonderful. The entire staff is so helpful and kind! I truly love, love, love Tru Family Dental !!!

The Bad: My dental insurance covers 2 standard cleanings per…read moreyear, x-rays, and 50% of covered services. On my first visit with Dr. Sara Helmi they setup my treatment plan which involved first of course taking care of the most pressing but expensive issues, a Crown and a deep cleaning. They grinded down my tooth so it would fit the crown and put on a temp crown while I waited for the real one to be made. They told me my insurance only covers a regular cleaning, so I had to pay the extra for the deep cleaning. I had the deep cleaning part done, but they said it was too late to do the regular cleaning so to setup another appointment. I paid for the deep cleaning and crown, over $800 for my half of the crown and the additional for the deep cleaning which insurance didn't cover. Was told the rest of the cleaning is free, as that is regular cleaning covered by my insurance. The temp crown broke within a week, but no pain so I waited it out. The new crown came in, I went in to have my cleaning and then have that put on. I get my cleaning done, hygienist does a great job. Time for the crown, A new Dentist is there Dr. Jabri. He puts on the new crown. I leave. I was told no charge, which makes sense given insurance covers 2 cleanings a year and this is my first, and I already paid for the crown. New crown wasn't on perfect, had to go back once to have it shaved down, but this isn't a big deal and not his fault at all. However the issue comes in when I start getting billed $87 for the cleaning. I have insurance, it covers 2 cleanings. I call Tru Family and I'm told it must be an insurance thing, they will reprocess. They never follow up. I get another bill, I call again, and they say insurance isn't covering it. (they had already covered half of my crown, so they are accepted I explain). I call my insurance, my insurance says they are accepted for Dr Helmi, but Dr Jabri never did what is necessary to get credentialed with them, so my cleaning isn't covered by them and that the dental office should have informed me prior to providing services. Since they switched Dr's between my temp crown and deep cleaning (without regular cleaning), and my regular cleaning and actual crown, they went from accepting my insurance, to not accepting my insurance in the middle of services being provided, and did not tell me this at any point. Now they expect me to pay for a service they had told me was covered by my insurance on my initial treatment plan and continually are billing me for it, all because they didn't have the time to complete the deep cleaning (which I paid for) on my first visit. The Good: I don't want to complain about the service, the deep cleaning was great, the cleaning itself was great, the Dr's were both kind, and hygienists all seemed nice and qualified, the crown seems to be holding up well. However the business aspect is being handled terribly, I have a right to know before service whether or not I'll have out of pocket expenses and what they'll be. I'm fairly certain this is now Illinois law for that matter. So overall I will not go back, no one wants random bills out of the blue for services that should have been covered when they agreed to have them done.

As a clinician, therapist in multiple domains, a natural health practitioner, with several post…read moregraduate degrees; I'm confidant to say that I can discern and evaluate level of care and professional approach and ability to easily determine a practice of any kind. I'm very pleased how Dr. Bacos approaches his treatment and has the most caring and gentle approach; which is a critical aspect when your anxiety prone and have fears and trauma from previous providers of care. I believe he had been the most qualified and caring dentist that I have came across. I was with my adult dentist after my perio-dentist for a good time after a series poor experiences. I have been reviewing and assessing dentist prior to leaving my original dentist, before meeting Dr. Bacos and I'm glad to find a center to meet all my dental needs. All his staff is wonderful and I have been recommending him to all to I know. You will be overly pleased thin him.

Anything and everything tried to do failed spectacularly. I've spent eight years there being…read moretortured and extorted for more money more money more money with zero satisfying results. If you want a dentist for popping in and out for a cleaning or suddenly have a cavity, it would work out better for YOU. If you have serious issues, don't end up like me and have all the teeth yanked out of your mouth for dentures that they charge you $180 to consistently improperly maintaining them. It was so bad, I spent a year not using the new dentures at all because I had spent so much money, I just spent the year without it in my mouth. So, don't let this happen to you. IF YOU HAVE SOMETHING BEYOND THE NORMAL CAVITIES, FILLINGS AND CROWNS - FIND SOMEWHERE ELSE. Enter at your own risk unless you make $200,000 a year or more because they'll take one hell of a chunk of it.

Best braces place in dolton never had any issues or problems. Very fast getting braces tightened…read moreand staff is very friendly! My teeth is straighter then before and I don't know what all the other bad reviews are about but my teeth are beautiful!

The dentist heard my concerns but didn't hear my concerns. He brushed me off. Shoutout to Z.read more

Can't recommend this place enough- it's always where I send friends and family! Not only are they…read morethorough but super friendly as well. Whether it's making sure you know what's going on or making phone calls/faxing between doctors and insurance, they got it. Lily has been especially helpful with that!! Any time I need dental work done Bedford is the only place I even consider.

they literally told me i needed a deep cleaning but said my insurance couldn't cover it, yet i came…read morehere before and they did it for me but now they all of a sudden couldn't. and the doctors said i couldn't even get a regular cleaning because the deep cleaning needs to be first. the staff can also get incredibly rude. the doctor was telling me i only brush on one side when i obviously don't i just needed a deep cleaning.