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    TImeless Smiles Dental

    3.4 (5 reviews)
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    Services - TImeless Smiles Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    TImeless Smiles Dental Photos

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    Perfect Smiles - Beverly

    Perfect Smiles - Beverly

    1.9(50 reviews)
    1.1 miBeverly

    I am filing this complaint regarding an unresolved billing issue from dental services performed in…read moreOctober 2025. Following my visit, I received a bill totaling approximately $3,000 that does not reflect what I was told regarding insurance coverage and expected patient responsibility. I have made multiple attempts to contact the office to request clarification and correction of the billing discrepancy. Despite these efforts, the issue has not been resolved. Specifically: The billing dates do not match my actual dates of service. I have requested a detailed breakdown and corrected billing. I have not received a clear resolution or written explanation addressing the discrepancy. The outstanding balance continues to appear unresolved. I am requesting: A full, itemized statement explaining all charges. Confirmation that insurance was properly billed and processed. Correction of any improper billing. Written confirmation of the adjusted balance, if applicable. I am seeking resolution only. I am not disputing legitimate charges, but I expect transparent and accurate billing. Thank you.

    As a parent, I am absolutely disgusted by how this office treated my 15-year-old Black daughter…read moretoday. Our family is currently in deep mourning, navigating a sudden tragedy, out-of-state travel, and unexpected funeral expenses. My daughter went into this clinic alone today to resume her treatment after keeping the office informed, only to be met with zero condolences, hostile stares, and blatant disrespect. They looked a grieving Black teenager in the face and told her, "We don't know if we can trust you," simply because our family experienced a death. The underlying bias and utter lack of human decency in that room was loud and clear. On top of the emotional cruelty, their billing practices are completely fraudulent. Her plan was strictly agreed upon at $145 a month. My daughter called ahead to confirm everything was fine, yet when she arrived, the front desk aggressively demanded a $1,000 lump sum on her next visit or they would force-remove her braces. When she called them out on a random $416 "adjustment" they suddenly slapped onto the ledger to manipulate the numbers, they couldn't even explain their own messy math and just stared at her in silence. They don't track phone calls, their staff tells completely conflicting stories, and they use scare tactics to exploit families going through a crisis. This corporate office views patients as dollar signs, not human beings, and their targeting behavior today was unacceptable. We have officially fired this clinic. If you are a Black family or anyone who expects basic human respect and honest billing, stay far away from Perfect Smiles of Beverly. They crossed a major line today.

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    Perfect Smiles - Beverly
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    TImeless Smiles Dental - generaldentistry - Updated August 2026

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