Had a crown and root canal there. That doctor was friendly and courteous. Unfortunately, I had a scheduled cleaning and the doctor was at minimum 45 minutes behind and the scheduler could care less about the inconvenience or lack of time management. Do not recommend for basic dental care. read more

I love my dentist - Dr. Nik is great. He explains things and is caring. The office staff? Not so much. I was there for a cleaning, and the hygienist (Christina) wanted to do a procedure I asked her not to. She insisted, I said no a second time. I had to say no 4 times, and then she said I should see the "other hygienist" next time I come. Today I went it for some major work. The doctor recommended I see an oral surgeon. I was fine with that. But I couldn't get an appointment with the recommended oral surgeons anytime soon. I asked if I could speak to the doctor again, I would wait. I really needed help getting an appointment with an oral surgeon. I'm in pain, and can't wait a month to see someone. Michele, the dental assistant who was talking with me, told me I was yelling. I was not. She said her feelings were hurt because I said no one would help me, and she did get me a few more names. She said she had gone over and above what she normally would. Getting names of a few oral surgeons is over and above? She told me I could call any oral surgeon (I know that). I would also mention that our conversation should have taken place in private. Not in the waiting room. Michele turned her back on me and shut the door in my face. Way to go, UrgentDent. This shows complete lack of respect and professionalism And I've been a patient there for many years. While I think the world of Dr. Nik, I'll be looking for a new dental practice. The staff needs to do better. read more

Went in for a tooth extraction. I have severe dental anxiety and the staff here made me feel so comfortable from the moment I walked in. The dentist was very professional, caring, and fast. This was the worst pain of my life and they took care of me so quickly. So thankful for them. read more

Beware! Told they accepted our insurance, paid what was requested "after insurance " every visit. Not 7 months later get hit with a big bill yet never received a bill before. If we had received a statement and found out they didn't accept what our insurance paid we would have ended the relationship after the first or second visit. They inferred one thing but did another after several months in order to run up a bill yet never sent a bill or statement or told us a week ago when in the office. Totally misled. Beware!! read more

Had teeth extracted, which went fine, but when I tried to fill the prescription for pain meds, my insurance required prior authorization. They refused to call my insurer to do prior authorization, so I'm stuck with no pain meds. Really ridiculous that they weren't willing to make one simple phone call. read more

Very good experience. Dr. and staff were friendly and made me feel very comfortable. No pain, very relieved to have my molar fixed! I was able to get in next day. read more

I'm really sad I moved because this such a great dentist to go to. The staff members were super caring and friendly. They seemed friendly and motivated to do their jobs as well as provide quality dental work. If you have fears about the dentist as I did due to having bad dental work in the past or because of rude employees, this is the dental clinic to go to. I always tell my friends in the region to go here if they have a tooth ache or need a cleaning. They also have payment options which is nice if you are on a budget or have no health coverage. read more

I had Dr. Ramez for an emergency wisdom tooth extraction and let me say that I am so happy that I did. I hate the dentist. It's never numb, it always awkward and just honestly an unpleasant experience. But this place just changed my look on dentistry. I will be telling my friends of this location. The staff was amazing, the woman who took my payment right after my tooth was super friendly and even helped me with the insurance information. Highly recommend. You are in safe hands read more

Ghetto/ unprofessional front staff. Place is just sketchy as the entrance is in the back of the building. Poorly dressed and not presenting themselves as front desk medical professionals should. We came all the way from Valpo for my fiance's cracked tooth and when we got there we were turned away because we did not have masks. We kindly asked if they had some and the ghetto front staff replied "there's two signs on the door saying you need a mask" and continued to tell us they wouldnt provide us with masks. my fiance' was so disgusted by the response that he canceled his appointment then and there and we walked out. read more

DO NOT GO HERE FOR EXTRACTIONS!!!! I have my two wisdom teeth extracted and I was still in crippling pain 7 days later. Went back to be examined after following their directions to the T, and still developed dry socket, just for them to tell me that it is "normal" and "common!" They supposedly corrected my issue with a follow up that put me in even more excruciating pain after having to clean out my extraction site and packing it, all for the packing to come out 10 min after leaving the appointment. I called to ask if this was common and they told me yes and that there's was nothing else that they can do for my pain. Now I have to go to work with my nerves and bone exposed until it "heals" on its own read more

They claim to care about anxious patients, they don't. It took all the courage i have to go in due to an extreme fear of dentist's. They turned me a way because I took an anxiolytic read more

The service here was spectacular ! I called and spoke to the assistant office manager Melinda and she was able to give me a soon appt ! She also advised me that she was familiar with the insurance I provided her which most people aren't .. the hygienist Pamela did an amazing job cleaning my teeth . They never felt as clean as they did after she cleaned them . The Dr. that saw me was Dr.Nik and he was great !Thankyou ! I highly recommend ! read more

I had the most horrible experience the other day will never go back and stormed out of office furious. I was to get a tooth extracted because I was having a heart procedure done that upcoming week, the tech who took me back had a bad attitude telling me they were short staffed, I asked her to take an x-ray of a different tooth so I could get everything done, she refused. The dentist would not pull my tooth. Never ever again read more

The people are really caring and very professional we love coming here is very practical ..! And the best is not a long wait..! read more

Took my elderly parents in for their first dental appointment since they moved to Indiana. The assistants were Carolina & Carrie, they were both great! Dr. Alba was very sweet and explained everything thoroughly. They'll be going back for their cleaning in January. read more

OMG WHERE HAVE I BEEN !!! I'm so happy I found UrgentDent. I originally went with a problem tooth. Now my whole family goes. They discussed my dental care plan and I'm just so happy with the friendliness of the staff and doctors. No matter the problem the doctors are so easy to talk to and take care of the problem and that's it. No gimmicks no games. I love it. Straight and to the point. I recently had a procedure done with Dr. Wardak. He is so friendly and easy going. He explains everything he is doing which I really appreciated. I know he he was gone for awhile but I'm so happy he is recovered and is back. He is the best. Martha was the assistant and she is so sweet and patient. And I can't forget the happy receptionist Melinda she made the rest of the visit a great one. I will definitely be back and I will recommend this dentist to anyone. Thank you read more

I have had a lot of work over the past year, I would highly recommend their services. Today's visit was no difference. I needed a front filling repair. Elvira did a beautiful job matching the color and taking the time to customize the fit. Thanks Rich read more

I went in for an wisdom tooth extraction and have heard so many horror stories and he was so gentle and was done in two minutes and not even an ounce of pain. read more

Dr. Sajjad did a pain-free extraction for a bad tooth I had. I have come here for several emergencies and highly recommend as your regular dentist isn't qualified to do an extraction so they have to send you to someone else, wasting two office calls instead of one by going directly to the urgentdent. They also do general dentistry, teeth cleaning, etc. so you may find like me one dentist for everything. They will contact your insurance company and give you an exact figure up front - no surprises. read more

Dr. Khalid Sajjad has been both my husband and I's primary dentist for a few months now. We couldn't be more satisfied with the work we received. From cleanings to fillings and even extracts. Always professional, well rounded, and a great attitude. We'll definitely continue to come here. read more

I was afraid of the dentist, but had to go when I cracked a tooth playing basketball. good service. nice staff, laura, and Kory. office manager Rosemary worked with my budget. read more

If u make a app with them they will tell u its ok to bring ur kids but then on the day when u have ur kids with u they wont c u! They were good with my kids but they messed up app. for them bc the dentist was not in on the days they made a app for him! They r very pricey! my husband paid cash to c him an it was an arm an a leg! I do not recommed them if u have kids or have to pay cash! read more

Worst place ever!!! I started treatment back in 9/12. I had put 1000.00 down, and then was supposed to have final appointment in 11/12 and pay 2nd 1000.00. I had lost my job and with the holidays I didn't have it so I cancelled my appointment until I had the money again. My temporary fell off in January so I called in which they show that note. They said they can let me pay 135.08 a month. I said okay but i want them to file a pre tx estimate to my insurance first. They just said they don't do pre-tx estimtes They never said at this point no just come in pay the 138.05 because if it fell off the permanent won't fit if you wait. NEVER SAID THAT. I wanted to know what my actual oop expense would be. So I called insurance, they can only give me estimate of what would be covered- they asked me to have the office to submit a claim, which is what they should have done initially. Anyway, I called the office and they then faxed the claim to insurance. So I got eob from insurance that I should only owe 349 after my initial 1000.00 was paid and after what insurance estimates to pay. So I thought okay I will make my appointment pay the 135.08 and then when they file insurance will pay off balance when I get eob, or make a couple payments till paid off. So when I went in for appointment today my final impression didn't fit anymore due to shifting of teeth. They said they will not do my bridge now until I pay for tx in full 880. which is funny since they never filed to insurance that was estimate amount. I said why don't I just pay the one payment you file to insurance and get your whatever the amount then I will make payments they said NO! We need payment upfront that's how we do it. Gee why would they tell me I can do payments then. You know I understand that partial treatment was done on this, but they really should have worked with me back then. I have no problem paying anyone what I owe them. So now i paid 1000.00 I will never get back and supposedly owe them for 1621.00. What about the customers always right, I was going to put it behind me and just finish with this place now everyone will know not to go there. Go to legit place of service. read more