Comfort Dental in Hyde Park is truly a gem! From the moment you walk in, the atmosphere is warm,…read morewelcoming, and professional. The staff is kind, upbeat, and incredibly attentive--always making sure you feel comfortable and cared for. The doctor is just as wonderful as the team he leads: knowledgeable, compassionate, and great with patients of all ages. My middle school boys actually enjoy going to their appointments--which says everything for any parent! Bonus: the Hyde Park location has convenient metered parking nearby, which makes getting in and out super easy. I'm so grateful we found Comfort Dental.

This is family health care at its best. I and my family have been going here for care for 10 years…read more While the dental care is professional, thorough and courteous, they always focus on the whole person with their care. I've never recommended a dental practice to so many people.

The office is small dirty and it smells bad. I had an appointment got there a few minutes early to…read morefill out the paperwork. Wait 40 mins passed my appointment time still was not called back , when asked how long will it be they said oh about 45 mins. WTF. I got up and left I could not stomach the smell of some food that the receptionist brought into the office. Please sister get your office in order.

Very disappointed. Several calls to office no answer, refered to text number STILL no answer…read more Billed insurance for services that were NOT rendered. A hot mess now between insurance and what I also was asked to pay which I will never get back. VERY UNPROFESSIONAL. DO NOT waste your time, I now have a broken tooth and no dentist.

Very pleasant and competent staff. Appointments are always on time. Overall, highly recommend this…read moreplace. Have been a patient at the clinic for almost 10 years.

I had an early appointment and this is my first visit. The receptionist and office manager Kim…read morewere exceptional. The oral hygienist took time to explain the exam and next steps. And the dentist was icing on the cake. I had a wonderful visit and everyone was professional and kind.

They do great work. I had to get a lot of corrective work done because my previous dentists messed…read moreme up (Dental Dreams on 83rd & Holland). Their work is worth the pay (my insurance covers a lot...I have a PPO). I currently have Invisalign. Yes, they can be a bit pricey, but you get what you pay for. I rather pay more for high quality work than pay a little less and get shotty work. It's up to you..,but it's also your health. Remember that!

The insurance EDB never but never matched what I was always charged. They stopped eventually…read morereplying to emails about reimbursing me. Many many other options in Hyde Park. Dont go here.

I have been a patient of this dental office for over a year and it honestly is one of the best…read moreoffices I've ever been. I have had 2 fillings, a root canal, a crown replacement, and a deep cleaning done. I'm not BSing when I say, I've seen them all in the office! Dr, Gaspard is down to earth and not arrogant. He talks toyou instead throwing the dictionary of terms at you. The assistants are AWESOME! Maybe I'm lucky! I've had no issues with bills, services, dental hygenists, or assistants. The receptionists have personality and everything looks modern, clean and professional. I'm giving them a 5 star rating instead of 4 (you gotta leave room for improvement) to balance out the whiny people who don't read their insurance policies and blame the doctors. (I've been on that side and there's pleasing them)

Totally unorganized and behind on most things. I feel as if I have lost money with how shady some…read moreof the business practices seem to be. You will go in for an appointment and some update or bill will be sent months later when you have little memory of the visit.

Beware of Deep Cleaning Scams: Dr. MO Multiple emails to…read moreclinic ahead of time just to schedule a routine cleaning, since my prior dentist retired. Never had a cavity in my life and have been getting 2 cleaning and regular x-ray on routine basis for health maintenance. Checked in ok, and was proceeded to the back by hygienist. Just about to clean, Dr. Mo (Mohammed Alyagoob: NPI: 1952979189) walked in, took one look at my x-ray (5 months ago), and said that I needed "Deep Cleaning". When inquired as to why, especially given my history, he was extremely dismissive and said "Do you want your teeth to fall off?". He then proceeded to tell me that I have an infected tooth and puss is coming out, despite that I have no pain, fever, systemic symptoms of whatsoever. Dr. Mo then stated that : "You can go somewhere if you like" repeatedly, when I asked more questions. I told him that doing deep cleaning cost thousands of $ and often requires prior approval, and that I am requesting him to just do regular cleaning and reassess in 6 months and if necessary, we can see if deep cleaning receives prior authorization. He refused to do regular cleaning and told me to leave. SCAM PART: It is often done by shoddy dental practices, NOT to do regular cleaning and push people to do "Deep cleaning". It cost $$$$ in thousands, instead of $100 or so. It also requires strong anesthesia, often extreme pain and requires very strong pain medication to control symptoms, not to mention multiple visit and chances to bill your insurance on multiple occasions. Often they justify the necessity as any bone loss. However, please note that anyone over the age of 50 will have some bone loss, no different in your teeth than rest of your body. They may scam you to think that bone loss is only related to deep infection and inflammations that requires deep cleaning. WHAT CAN YOU DO: Call their clinic managers and report. Call your insurance company to report to Ethicspoint or similar line. Examine your provider from IL Department of Professional Regulation to see if they have been disciplined previously. If you encounter potential scams, report to IL Dept of Professional Regulations. Get another opinion. Trust your body sense of what it is telling you.

I came here for an urgent appointment as a first-time patient since I could not get in anywhere…read moreelse throughout Chicago that day. The staff were all kind, but this place is not a professional environment that I'd trust for healthcare. I went in for a chipped front tooth and extreme wisdom teeth pain (infected). My appointment lasted all of 15 minutes after really fast/poor quality X-Rays. I never even saw a doctor- just 2 hygienists. One hygienist said there was nothing wrong with my chipped tooth and the pain was probably radiating from my wisdom teeth. I said it was distinctly different and asked him to please recheck the X-Ray. He looked at the X-Ray again then said, "oh, you're right. There is something irregular here. You need either a filling or a root canal- I'm not sure which one. Come back next month and we will decide which one at that time. As for your wisdom teeth, God or your body- whichever you want to say- gives you those teeth for a reason. Dentistry is about saving teeth, not removing them. You will just need to get through it. It's like when babies cry as they teethe, but for adults." Then he left the room and the other hygienist said, "you definitely need to get your wisdom teeth removed. Schedule your follow-up with someone different so you can get it done." Even the receptionist was confused that I didn't know what kind of follow-up appointment I was needing to schedule, since fillings and root canals are VERY different. Definitely do NOT go here unless you're desperate.

Great customer service My Saturday morning at the dentist…read moreit is always a pleasure to work with Dr. Dawson and Jim Holder! Awesome work! They work week with the Senior and kids! The Dr. will make house calls if needed and will do emergency services!!

REVISED REVIEW OF FIRST POINT DENTAL…read more The first dentist told me I had two cavities to fill. I went in to get them filled and found out the first dentist was not in - it was the owner. He told me I needed a crown and a possible root canal. I told him I wanted a second opinion. I got the second opinion. The new dentist told me I did not need a root canal it was just a large filling that I needed. The new dentist told me I had a small cavity on Tooth #30 that neither dentist from First Pont Dental caught. The new dentist told me I needed to get my teeth cleaned. I told him I just got them cleaned at First Point Dental five weeks prior. The first dentist from First Point Dental used a silver thing with water in it and knicked me twice which really hurt. I ran my tongue over my teeth after the new dentist told me that and sure enough I could feel all the plaque. The first dentist did not even use a silver pick. Patients beware of First Point Dental. I truly believe they do not know what they are doing. I don't know how two different dentists from the same office can look at the same x-ray and come up with such different opinions. Especially the first one. Two cavities (no mention of a crown) and not cleaning my teeth properly. And, of course, both of them missing the cavity on Tooth number 30. In retrospect, the new dentist just fixed the two teeth that needed repair work. He told me they needed the repair work for quite awhile. If First Point Dental would have told me this a year or two ago, I could have avoided the extra repair work which not only cost me extra money but also my insurance company. It would have been just a couple of cavities like the first dentist said and nothing more. Also, First Point Dental goes under three different names. First Point Dental, The Dental Specialists, P.C. and Dentistry for Everyone. What is going on - sounds fishy to me.

Today was my fourth appointment with First Point Dental…read more My first appointment was with a new dentist, who took an inordinate amount of time. I received apologies and a follow up call from the office manager and was assured that I would be served better in the future. That has been very true and I am so happy to have stayed with this office. The next dentist I saw was wonderful. Today's visit was with Dr Jai Batth, who was so impressive! From his initial introducing himself to my observations of his interactions with the dental assistant, to explanations of next steps, he set me at ease. I felt that I was in competent hands and that he cared about my experience of that care. At the begginning, I had a question about work that was previously prescribed and his response was to double check and describe what he saw. At the end, his suggestions for proactive care were helpful. I have also very much appreciated how the front office has worked with my insurance company.