Update: This company needs to be (and will be) reported to the Better Business Bureau and the NYC…read moreFraud Dept. To further fabricate things about my deceased father's home is unacceptable and this company will be dealt with accordingly. Avoid using this company. HomeMaid NYC left my father's apt in shambles. This is after hours of supposed work. The after is worse than the before and I have never had house cleaners do a worse job than HomeMaid. Worse yet, is that they refuse to take responsibility and fix what was done, even with picture proof.

I am so happy and satisfied with this cleaning service. Before I found HomeMaid I was using someone…read moreI was unhappy with and had to monitor each time to make sure everything I wanted cleaned was clean. No more monitoring. Everything is cleaned perfectly and professionally. The person that cleans my home is professional, pleasant and very trustworthy. I am able to do other things worry free. The rates are also reasonable especially compared to the quality service received. Thank you HomeMaid

Great company. Will try them again. But they are no longer working for residential homes. I got…read morethe wrong company in my 1st review. Stay away from Buzzy bees cleaning but busy bee cleaning is perfect.

I contacted this business via Yelp by sending this exact message "I need stove, microwave, kitchen…read morefloor and windows get cleaned. A quick floor cleaning can be added too although they are not dirty. It is a 3 bedroom condo in Santa Clarita. Please let me know what your price and availability is." The owner Reachelle replied and said "it would be $150.00" and I agreed. On the cleaning day, instead of 9 am, they (Reachelle and a young man) arrived 9:30 am, which is fine. And started working at 10 am. It took 2.5 hours Reachelle to clean the stove and microwave. She was constantly on her cell phone. She then started cleaning the copper kitchen sink but I told her it was already cleaned by my handyman with a special chemical for coppers. She said it is clean because she cleaned it. The young man was upstairs cleaning the windows and the bathtub. When he finished, the glass shower door was still not clean, it had white residue. They said because the stains are too old and cannot be cleaned anymore. Reachelle started cleaning the windows on the first floor. Oh my God. She was so slow... When I pointed out her some of the spots, she said they are from the outside and they can only clean the inside. Even the windows on the ground level?? So at 3 pm, they finally finished. She said they did a full cleaning and asked for $100 more. Adding 2 bathroom is for $100?? Well, if this was a full house cleaning, I asked her to clean the powder room and him to clean the spider webs in the garage as well. Oh my God! This guy was so sloppy and slow. I could not help myself taking the long brush and showed him how to do. He watched me but continued missing so many spots. I then asked him if he can clean the patio because so there were many leaves on the ground. He said yes. After he left, I saw that he just swept them from concrete to soil! After I paid them total of $250, look at these pictures. I cannot recommend them to anybody. Also, I sent 3 messages to Reachelle and asked an invoice for tax purpose, she never acknowledge my messages. Let's see if she will reply to this one.

DISHONEST SERVICE I…read morehired this company for "professional organizer" services and paid a premium rate. What I received was a basic cleaning job from a staff member with no professional organizing expertise. This company was completely dishonest about the services and expertise they offer. This was a clear bait-and-switch: they took my money for a specialized service they simply do not provide. I reached out to the owner on October 19th. As of today, the owner has completely failed to respond. This was my message to her: "Dear Fresh Oil Cleaning Service Management/Owner, I'm writing to follow up on the service I received recently for professional organization of my garage. While your worker was nice & did an adequate job of cleaning the space, I am disappointed with the overall service because it did not meet the requirement of professional ORGANIZATION that I specifically requested and that you assured me of. I already have a trusted cleaning crew, and I chose your company specifically for the expertise of a professional organizer. Unfortunately, the service provided was strictly cleaning, and I've spent the last few days essentially re-doing the organizational work myself--a task I hired a professional to avoid. As a fellow business owner, I understand the importance of delivering on the services promised, and I genuinely feel that the service I received was a waste of my time and money. It left a really bad taste... Responding to your public reply regarding my service review: I am responding to your claims with facts and evidence, not emotion. My initial review was simply a factual account of my experience with the Professional Organizing service I booked through your company. Focus on the Service Booked vs. Delivered My core concern remains: your company presented and billed this as a 'Professional Organizing' service. The worker you sent performed well at cleaning, which is consistent with your company's primary service, but demonstrated a clear lack of professional organizing skills. I even paid the worker extra for her extended time and tip because I appreciated the cleaning effort, despite the organizing failure. I stand by my statement that your company is a cleaning service, not a professional organizing service, and I am simply sharing this experience to inform future potential clients about this specific service offering. Addressing Your False Claims Consultation: Your claim of a 30-minute consultation is false. I have video evidence from my in-home cameras that refutes this entirely. You are operating under a delusion regarding the information you are using to craft your response. Proof of Work: I have time-stamped photographs of the area before your worker's arrival, after her departure, and the extensive re-organization and re-work my husband and I had to complete to fix the results. This evidence directly supports my initial review. Punctuality: Regarding the scheduling, the worker you dispatched explicitly informed me that she was instructed to arrive at 9:00AM, not 8:00 AM as initially scheduled. I have written communication to support this fact. Conclusion I am simply a client stating the facts about a dishonest representation of services. This is not 'defamation'; this is a factual client account. Your current response, which contains multiple easily disproven falsehoods, is highly unprofessional and speaks volumes about your company's unwillingness to take accountability. No further response from you is necessary.

I could not be happier with Fresh Oil. Fantastic communication. My blinds are spotless. I have…read morenever seen my bathroom so clean. I am so happy to have found a wonderful house cleaner

I hired Nae to deep clean my mom's home and am so happy I did. Not only did she do a wonderful job,…read morebut she was very timely, responsive and thorough in her communication. Her rate is also very reasonable. During the time she was in my mom's home, Nae was very kind to her. I am grateful to now have a business I can depend on from here for my mom's home needs. I highly recommend this business as you will have a 5 star experience.

Horrible cleaning job. Rooms appear untouched. The work was unacceptable. Beware and don't…read morebelieve the posted pictures in the advertisement you will not get those results.

Their deep cleanings are life changing. Especially when you peek in half way through and realize…read morehow much dust and hair they put from under your furniture half way through. They deep clean appliances and your mental health along with it.

Literally THE BEST cleaning my house has ever had! Holy smokes! This crew cleaned my house…read moretoday...OH MY LORD, they were beyond phenomenal!!!! Talk about a deep clean! They pulled dirt out from places that I had no idea even existed! My oven and windows and walls and cabinets and fridge and bathrooms and EVERYTHING are shining. I'll tell you what... from now on, if someone wants to give me a gift, they can skip the massage and the facial. Get me Living Verde and I will be one seriously happy person! Thank you, everyone! I am a true fan!

One of THE WORST cleaners I have had in over 30 years of vendor household cleaning. What she calls…read more"deep cleaning" is basic cleaning. See photo below, where she did not even clean behind my TV on the counter. Barely touched my son's room other than to vacuum it. Did not tidy up bed blankets, or his desk at all. Vacuumed his room, as she did with the other rooms, ALL of which were barely messy. Did not mop my bathroom floor, if you can believe it. I should have done a much better job inspecting the whole house before she left. If you want to pay $220 for 2 cleaners to vacuum your house, and empty your trash, hire Linda. If you want a good cleaning go elsewhere. TOTAL RIPOFF!!!

Called yesterday and received an appointment today. They…read morecalled when they were on the way. The two man crew was very efficient, personable, and did a great job on our carpet. I will certainly call them back again, in fact, our next appt is already scheduled. Very pleased.

I discovered a flood in a closet in a guest room. It was very bad. Our insurance company said it…read moreis very serious and needs immediate attention. I called Eric at 911 and he came to my home in a few hours. He explained everything to me and assured me I was not in danger from the mold. He started work a few days later. He was professional and on time. He never left a mess and I was shocked how fast he tore apart our closet and removed the mold. He never left a trace of dirt or dust. I would recommend them to anyone.

I had my water heater leaking for a couple of months til I noticed water coming out from oall parts…read moreof my home. I contacted 911 Restoration, tey came out and promised to "help me " well, 1. They had their workers come out and without proper equipment they damaged my washer by lugging it out to my garage (WITHOUT A DOLLY)! broke the back piece and didn't take responsibility,..... 2. Once they took their fans out, they pulled out the ring off the wall that attaches to the toilet! And suggested I contact a plumber! So I had to fix it myself! I might say, hey are indeed friendly, but IRRESPONSABLE for damages they cause! I had dealt with Mike & Armin.. I would not recommended 911- restoration.

Made arrangements with Chelsea for her ladies to come out a couple weeks in advance. Since it was…read morethe first visit and we needed a deep clean it was 3 women for 3 hours. I've had professional cleaning done before and even used to do it myself, so I can confidently say their prices are very reasonable. I needed a Saturday so I could be home at least for the first visit, and although I don't think they normally do Saturdays they accommodated. They arrived about 20 minutes late but I'm not deducting any stars due to the cleaning quality. They were professional, brought the necessary tools (except a vacuum attachment and an extended duster for ceiling fans, but they used mine) and really did an amazing job. I can't tell you how embarrassingly dirty and grimey my shower and stove were! I told them to just "do the best they could" because after scrubbing myself I thought there were permanent stains, but they turned them into new! It was like a Cinderella story for my home. They were very thorough and hard workers. They pulled out furniture to clean corners and details, didn't cut corners like some cleaners do. I told them what was most important to me so their time wasn't spent cleaning things I can easily do myself. They even cleaned my trash can lid. Now onto the task of trying not to make a mess so it stays clean as long as possible! Boyfriend was also impressed and we will be regularly returning customers. Definitely recommend!

Contacted Chelsea the first week of December. Spent about 10 mins on the phone with her setting up…read moremy cleaning service. It was a great talk. I was so excited!Ive never used a home cleaning service. I thought it would be a nice surprise for my wife before our annual Christmas party. We set up an appointment for Dec 22 at 8am. Before we hung up.. she asked if 7am would be ok? Of course it would!! Whatever you need Chelsea!! I work graveyard so i left work 2 hrs early. When i came home we took the kids to the sitters so they wouldnt be in the way. Took the dog to my parents house. I want my cleaning ladies to be comfortable. Started calling Chelsea at 7:45am to see if she got lost. Sent some text, left some messages. NOTHING!! No call No show!! Waited all day to hear back from her.. NOPE! Sucks to be me. Sounds like they clean pretty good if they show up.