I have been living In the area for over a year now and I always walk past this spot with the dog…read more Decided to finally check it out and I was not disappointed what so ever. The customer service was excellent. The atmosphere was chill and calm and cool. You need a place to decompress and just let some stress out and also at an affordable price, come here. I will be back. Update: I have been coming here on a weekly basis now. Thanks. For all you men out there, this place will decompress you. Give it a shot. It's amazing Update 2: if you plan to come here and hit on ppl, lemme tell you, you're gonna get what you deserve right back if you keep playing around. We don't play those games here. Have some respect for others. Just a fair warning.

I have been a frequent patron of this spot for over fifteen years. For most of that time , I would…read morehave described this banya as heaven on earth. However, new ownership seems intent on slowly ruining this treasured institution. When I heard that the owner of Red Square had taken the Sweatlodge over, I braced myself. I no longer patronize that place due to experiencing a rapid decline in the quality of service and facilities. It turns out my apprehension was valid. In short order, Sweatlodge started going downhill ... - The satellite radio was the first to go. No more chill blues or jazz, but a local radio station that plays obnoxious commercials half of the time. - The wood in the saunas was replaced with much cheaper material. No more pleasant smell of cedar when you walk in. Also, there are exposed screw heads throughout the benches of the dry sauna, which have burnt me numerous times. - The zero gravity chairs that were perfect for a nap have been replaced with uncomfortable wooden chairs. Word is that the owner grew tired of fixing them. But somehow this wasn't an issue for the nearly 20 years they had previously been there. - The ice machine was taken out, and the water tank replaced with a fountain that is often lukewarm. - The sand filtering in the cold plunge was replaced with chlorine. The pool is often much warmer than it should be, especially in warm months. - The food portions are much smaller while meals grow more expensive. For example, I got the chicken soup most of my visits for a decade and a half. It was the best in the city. Now, it is a medium bowl of thin broth. featuring an anemic chicken leg and thigh with a few slices of carrot and potato thrown in - for $17. It was previously served with a small, fresh baked loaf of bread. Not anymore. - The cafe hours have been limited to save on payroll. It doesn't open until well into the afternoon. - Last time I was there, a sign proclaimed that you could request only one extra towel. (This was a classic Red Square tactic. Nickel and dime bullshit.) - 10% service charge added to all services. - One of the TVs had disappeared from the wall last time I visited. All of this while the admission price steadily climbs. I have still visited, but much less often than I used to. An unpleasant surprise has awaited me every time. I will probably pop in once in a while, as the heat is still good, and the plunge still satisfies (when it is cold). The staff is friendly and competent. This is the only reason for my second star. However, I am sure it won't be long before the penny pinching results in an underwhelming experience I refuse to pay for. Many men have been patronizing this joint for even longer than I have, but I would would imagine that they have their limits and will begin to drop off as well if this continues. Really disappointing and a true shame that new owner is ruining this magical place.

I've been to Lume more than five times now, and every visit has been great. The team is always…read moreprompt, and they take the time to customize each IV to what I need that day. The staff is experienced and knowledgeable, which makes the whole process feel comfortable and easy. I always leave feeling refreshed and happy. Highly recommend!

Needed an emergency IV drip to help with the post -holiday fatigue and Lume wellness was available…read more Easy to book and the ladies are wonderful and they all look amazing. They are like wellness Angeles lol. I love this place and I will come back to try out their other service. Thank you for the nurse that helped me , i forgot her name but since I had to wait awhile past my appointment time she hooked me up with an extra vitamin concoction to help with my migraine. Appreciate that cause it made this mamas self care day.

I really enjoying spending the full day here. I had some work to do; it was nice to hang out in the…read morecafeteria and common areas with my laptop while still relaxing. When work was done, it was easy to store it in the assigned locker room. Upon arrival, check in at the front and receive your wristband before walking down the hall to the gender-specific locker rooms. Wristbands are how you'll charge any/all purchases, included spa services. Halfway down the hall, there's signage requesting you remove your shoes. From that point on, expect to be barefoot (socks are okay; socks and slippers are available for purchase in the locker room) You're given a uniform when you enter the locker room. The locker rooms and pool/hottub area is clothes-free. Be ready for that. The body scrub was amazing! I still feel as smooth as a baby, nearly a week later. There are several saunas available to try, along with a meditation/nap room, oxygen room, and movie theater. Be ready to spend hours here. It's worth it.

Unacceptable ADA Violations, Harassment, and Refusal of Responsibility…read more I spent over $200 here for spa services on September 17, 2026, but the harassment by staff completely ruined the experience. I called ahead of time to confirm there would be no issues bringing my small, trained service animal (safely inside a shoulder bag carrier). The front desk clerk checked us in without issue. However, while touring the facility, a staff member confronted me, created a public scene, and brought over management demanding I leave. Even though the front desk employee explicitly advised them that federal law prohibits denying entry to a service animal, staff continued to harass me in front of other spa guests. They subjected me to unlawful medical interrogation demanding to know my condition, demanded "paperwork" (which is explicitly illegal under ADA guidelines), and tried to misclassify my service animal. They eventually allowed my service animal to sit in his carrier during my treatment, but the damage was done--the humiliation prevented me from enjoying the rest of the facility. When brought to management's attention, they refused to take responsibility or resolve the matter. Official complaints have been submitted to federal and state civil rights authorities. I strongly urge anyone who relies on a service animal to avoid this establishment.

I was gifted an experience at Aire Baths, and for the most part, it was amazing! We didn't know…read morewhat to expect, but we were truly satisfied with the service we received, with one exception: the massage. After reading reviews dating back several months, I realized that other people had experienced the same issue. Let me start at the beginning. I made my reservation for a Sunday at noon. When we arrived, we were told that our reservation had been canceled. Naturally, I was confused because I hadn't canceled it. We were asked to take a seat while the staff looked into the matter, and they quickly figured it out. Brittany at the front desk did a wonderful job explaining what had happened. In the end, it turned out to be an error on my end, but she remained friendly, professional, and accommodating. She offered us another date and time and even compensated us for parking. Thank you, Brittany! The bath experience was everything I needed to cleanse my soul. The waterfall area and the eucalyptus sauna quickly became our favorite places. The atmosphere was peaceful, relaxing, and exactly what we had hoped for. Now, on to the massage. My wife and I were in the same room. She had a female therapist, and I had a male therapist. Unfortunately, our experiences were completely different. My therapist spent most of the session lightly rubbing my feet and legs. He never touched my hands, fingers, neck, or head, all of which my wife received during her massage. He did ask whether there were any areas I wanted him to focus on, and I mentioned that I had tension in my upper shoulder area and that I had a shoulder injury. He concentrated primarily on the injured shoulder and very little else. I was genuinely surprised when he told me the session was over. My first thought was, "Wait, where was the rest of the massage?" I would really like to see Aire invest in more experienced massage therapists, especially since this appears to be a recurring concern among guests. That said, the massage experience did not ruin our visit. I would absolutely return, and I would still recommend Aire to my family, friends, and coworkers.

SCAM SCAM SCAM SCAM…read more Use Caution when booking. I booked my reservation on May 23, 2026 for July 19, 2026 for my 11 year anniversary. Showed up and it was closed due to construction issues with the city. I received no email or phone call that it would be closed. Very embarrassing. I've called over 6x asking asking for a refund $720. Each time I've called it the same response "sorry someone from our management team will call you back". Nobody ever calls me back. I disputed the issue with my credit card company and AIRE responded to them saying that the service was complete forcing me to open another investigation with the city and having to look in legal counsel to take them to court. I am beyond frustrated. Never thought this is how they would do business. Apart of me feels that they lost so much business during the time they were "under construction" that they can't afford to keep the lights on let alone issue a refund. I would stay away.

I love it here. The tvs have Hulu and Netflix. Other places do not unless you sign in on your own…read moreaccount. Usually very clean. One time I saw hair in the shower. I love the eucalyptus towels. The price is affordable in comparison to other places (swthz or heal) . What I don't like is it's only 40 min and they don't have a parking lot or sno showers. Also cancelling the day before your contract renewed will not work. You will be billed for another month as another review claims. It's true.

I actually came here first through a yelp elite event but I have since been back to the Lakeview…read morelocation for a paid experience and wanted to leave a review! It was a super cold day outside, I had just gotten a text for $20 off my visit (which you can get off your first visit as well) and decided to take advantage. It's just the coziest, loveliest experience on a cold day or if you have any muscle soreness. You are in your own little room, there's a nice tv, everyone is so friendly. I cannot recommend it enough for an occasional escape especially now that winter is coming.

I love this place!! it was such a great find. It's hidden…read moreaway but once you enter the spa aroma hits right when you get out of the elevator. It the infrared sauna is so relaxing and its perfect during winter. The float tanks are so amazing , there is a small learning curving getting adjusted in the tank but that only takes a few minutes and then you can float away. The cyro therapy is also great , it goes by fast but it does help with neck and shoulder pain. Also the shampoo and conditioner in the showers in float tank rooms are verb and they smell so good. I would highly recommend all of the services here. The owners are super friendly and answer all the question you may have about any of services.

Very clean place. You immediately remove your shoes upon entry as they provide slides to wear. I…read morewas supporting someone else trying the service for the first time but the staff escorted me to the meditation room where there were comfortable chairs. There was water and tea available to guests and their guests. The music was soothing so waiting an hour was actually a pleasure.

This was a birthday gift from my mom. I finally had a chance to use it…read more Every part of my experience was truly flawless, from booking the appointment to the continued communication, to my check-in. Very welcoming and impeccable hospitality. You know you are in for a good time of relaxing. Followed the host to a locker room; assigned a locker with a nice waffle knit robe and comfy cushioned slippers. Changed into my swimsuit and waited on the sofa for the next step. Offered a few choices of a beverage. I went with the sparkling wine. Perfectly chilled, semi sweet and refreshing. My first experience was the halo-therapy room. (Salt) Very comfortable; lights out, nice glow, comfy blanket. I napped for about forty minutes. Soft knock on the door to escort me to the sauna. Given a bottle of water and a fresh towel. LOVED the heat in the sauna, not at all like the gym. It was HOT! I began to sweat right away. I enjoyed my water. I could feel the stress of the week leaving my body. Soft knock, times up. Next experience, steam room. Again, not like the gym, this steam was intense. I LOVED it. After fifteen minutes my time was up. Walked downstairs to the warm beer soak tub. Nice room, soft lighting. Fresh robe and towel, another water bottle, more sparkling wine and my own charcuterie board. I was encouraged to enter the tub naked so that my body could fully absorb the vitamin benefits of the beer soak. I did. Thirty minutes of soaking went by way too fast. I am fully relaxed. I may need a minute before driving home. There is also a twenty minute chair massage where if you are not careful, can fall asleep again. Hands down, a great way to destress.

I came here in July for My Birthday. I kept seeing this deal on Groupon and wanted to try this…read moreplace out. FYI Meter Street Parking is available. I had the most amazing time here. I was super early for my appointment so I waited in the waiting area. I was greeted with a warm welcome and was offered water and a chill glass of Prosecco Wine. The atmosphere is so calm and relaxing the moment I walked in the door. The serenity and peace was just what I needed to kick off my birthday. I started off with the halotherapy, followed by sitting in the sauna to sweat out all the toxics, after the steam room. The steam room is where my mind and body connected with pure joy. After it was time for my beer spa, when I walked inside the room. I was in an awe moment of a surprise. The room was beautifully lit with candles, there was a chalk board with a happy birthday message. Along with a small charcuterie board and more wine and water. It was such a luxurious and beautiful experience. This was one of my favorite places to come celebrating my birthday. I will absolutely come back to enjoy another Self Care Day. Great place to unwind, release stress and detox your mind body and soul.

Went here many times under old ownership. New ownership last year invited me to come and float for…read morefree. Great! I ended up buying a 3 pack to use in Jan 2024. I used 2 with my mom for her birthday late Jan 2024 and realized I still had one more float. Have tried to call the number listed but it says to text and hangs up. Sent a text and no response. Weird! Guessing they went out of business.

I did a float and Infrared Sauna sessoin at Chicago Wellness and it was such a lovely expierence…read more The facility itself is both very clean and relaxing. I can't recommend the float experience enough. It was my first time and it's absolutely something I'd like to do again. I have never been someone who has been able to really check out and fully meditate, however for the first time I found myself truly relaxing. My mind raced for the first 20 minutes and then I slowly found myself in this true state of calm. It was really nice and I recommend it to anyone who just wants to slow down and reset. It also was just a cool experience in general. It's PITCH black, I've never experienced anything like it. The sensory deprivation part of it was fascinating and just the feeling to float like that. The staff was great. Really helpful with questions and welcoming. I would really recommend it, I was so pleased!

I like the beautiful spa in West Loop. The customer service is good and my swedish massage was…read moregreat! The spa is slightly pricey but they offer memberships that may be better value for money. Overall good experience and I plan to be back when in the area.

Seriously one of the best massages I've had, and I get massages 2-3 times/month…read more Maria was delightful and absolutely amazing! During your first visit, you'll be given a tablet to detail your preferences, including pressure, talking or not during the service, and desired scent (there's a tablet with samples). You're then taken to the locker room where you get a robe and sandals - one of the few places that has sandals based on size and not one size fits all! After choosing a locker code, go through the door to the relaxation room, with plush couches and complimentary tea. My massage lasted the full 80 minutes. Tips can be made by scanning individual Zelle cards at the front desk. Highly recommend!

The power went out this afternoon at my house for just a split second. Shortly after I heard a…read morenoise and couldn't figure out what it was. Half an hour later I discovered that my Mr. Steam shower was on in an upstairs bathroom. I quickly shut it off, and called the vendor in California. They told me I needed to call a local supplier and suggested America's Steam Sauna & Spas. Even though it was after 5 o'clock, Jimmy answered the call on the second ring. He was very kind and waited while I climbed into the attic to locate the information on the unit. He walked me through what needed to be done and was absolutely incredible. I can't say enough about his professionalism, integrity, and knowledge base. Thank you!

Delta put us in touch with America's Steam, Sauna & Spa's when we had an issue with our steam…read moreshower. They were fantastic to work with. They are extremely knowledgeable and go above and beyond to help and pointed out things to look out for so I can troubleshoot myself. Will call them again if any future issues!