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    The Crawford Hotel

    3.8 (219 reviews)
    PriceyHotels
    Open Open 24 hours
    Updated 2 months ago

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    Main Lobby view from the check in desk.
    Tim M.

    Met Liz the General Manager on my way downstairs she was so friendly. The front desk Staff Jen and Grace also super friendly and made the check in process a breeze. The welcome beverage and dessert were an unexpected delight. Valet guy was super chill and made sure we understood the whole system they have here. Overall I was delighted with the entire experience.

    Atrium
    Stephanie K.

    I highly recommend this hotel. We were able to arrange a car pick up from the airport. They transport for free anywhere within 2 miles. They have a cocktail hour and you get a free coffee from the coffee place next door. Overall the Crawford staff were kind and check in was quick. The hotel room was spacious, clean and well designed.

    Get your free daily ice cream scoop!
    Jon T.

    When I was planning my trip to Denver, Crawford seemed like an ideal fit. What better place to stay, for a transit enthusiast, than a train station converted into a hotel. Well, I'm happy to say the experience lived up to my expectations. First, it was a joy taking the train from the airport, door to door to the hotel. Check-in was a breeze. We chose the loft room and I was happy with the selection. While I guess there are technically 'nicer' rooms at the hotel, the loft style was large and quiet (although you would hear the train bells from time to time.) It has a king bed, a nice skylight in the bathroom, and other standard amenities. Speaking of which, the resort fee here actually gets you stuff! Daily, you can take advantage of a small cup of coffee from the on-site Pigtrain coffee, a beer at the Terminal bar, a scoop ice cream from the creamery, and a few other things we didn't take advantage of (such as transportation within a 2 mile radius of the hotel.) Part of the reason we didn't use the latter is because it was so easy to get around, having many buses and light rails all at the Union Station hub. While the frequency of transit in Denver does leave something to be desired, the routes were generally convenient and daily transportation costs max out at $6. Would definitely stay here again if I returned to Denver.

    Union Station Denver
    Clint S.

    I've worked in the hotel industry and have stayed in some of the most prestigious hotels in the world, so I know that every single thing about this hotel is world class and exceptional on every level. All of the staff are truly dedicated customer service professionals and are skilled at making sure that everything perfect for their guests. When we arrived we were warmly welcomed by the Front Desk Manager Auberry and Front Desk Agent Katy. Auberry explained all of the aspects of our experience and explained the history of the hotel as she escorted us to the elevator that would take us to our unbelievably stunning room where a thoughtful card and an amenity awaited me. It was a challenge to get out of the most comfortable bed I've ever slept in, the shower was outrageously awesome and everything else about the room was stellar as well. The hotel is housed in the city's historic railway station and is essentially a travel hub for Denver. It's without any doubt one of the greatest hotels we've ever had the privilege of staying at, and it's certainly one of the best parts of our short trip to Denver which offers a unique and exciting travel buzz. Thanks to everyone for making our time with you so memorable including the sweet and attentive Grace who is also part of a truly incredible team who are all committed to making everything possible for everyone. We're looking forward to our next visit.

    Courtney K.

    Bottom Line: Comfortable room and excellent location inside Denver's Union Station. My husband and I stayed at The Crawford Hotel for three nights in early October and we really enjoyed our stay. We chose The Crawford Hotel because I like history, architecture and trains. We also both like funky, boutique style hotels in historic buildings. The Crawford Hotel squarely met all of that criteria and was in a very convenient location. We enjoyed being within walking distance to lots of restaurants and shops. Also, there were several restaurants, shops and eateries within Denver Union Station that we enjoyed too. When departing Denver it was easy to jump on the A-line light rail train to the airport. Since we would be there for three nights and celebrating our anniversary we wanted a bigger room so we booked a LoDo Suite through USAA's Travel Rewards service. Ultimately, a LoDo Suite was not available for our stay but Jane was able to book us in a very comparable suite which we immensely enjoyed. Kudos to Jane! We appreciated the unique features of the room - vaulted and angled ceilings, changes in elevation (stairs) in the room, and the building's original beams making a welcome appearance. Our suite had a large entrance area, comfortable living room, King sized bed and very large bathroom. We liked that the TV flawlessly swiveled from the living room to the bedroom. It was a very comfortable room. The hotel charges an amenity fee that I believe was $25 a day. The amenity fee includes a daily scoop of ice cream per guest at Milkbox Ice Creamery, daily coffee at PigTrain, a Tesla car service within a 2 mile radius Thursday through Monday, in room internet, priority seating at Snooze and some other things that we didn't take advantage of. In general I am not a big fan of amenity or resort fees but for once I actually feel like I got some value out of what was included so it didn't really ruffle my feathers this time. What cemented our stay at The Crawford Hotel being a five-star experience was the incredible customer service and personal attention we received from Jane. I stay in hotels frequently and I can't recall when I came across someone in the hospitality industry as personable, helpful, organized and engaged as Jane. She's a gem!

    Huge rooms and cozy beds!
    Rachel P.

    I love this hotel! Great location for dining and theatre. Katie and Auberry were so helpful with check-in. They are awesome. The valet was also friendly and kind. Union Station is under construction and the hotel is next to be updated. It isn't impacting operations at all, and we had a wonderful stay. A heads up that the Pullman rooms are tiny so book a regular room or suite is my recommendation. Breakfast at Snooze is the best. Tavernetta for dinner. The history of this hotel is wonderful. Holidays here are also very festive and fun. I stay here when going to Performing Arts, Ellie Caulkins, and Buell. It's in a prime location.

    Nice in room display.
    Mike M.

    A really pretty hotel located at Union Station. My company had sales meetings here for two days and the location could not be better. Fly into DEN, take a 25 min. train to Union Station downtown and take 10 steps to the hotel. Why 2 stars? Two days in a row with ice cold showers. Said they had issues with the boiler. Mistakes happen, but not two days in a row. I'm cool with not making up the room after one night, but my shampoo bottle was empty and I ran out of coffee. Not cool!

    David L.

    The theory of staying in a beautiful old train station hotel in the heart of everything smacks up against the reality of working Amtrak station that is also a construction site. You check in directly next to the train stations public rest room. So enjoy the smell while you check in. Okay, this part is an update. I posted a meaner version of this last night with a 1 star review. Within an hour of my angry post, a front desk manager reached out to me and apologized for everything, offered us wine and wanted to know if there was anything they could do to make it up, and that counts a lot. And to be completely fair, once we checked in and got to our room the hotel was pretty cool. Rooms are unique and comfortable and you can look down over the station from the hall. If it wasn't a construction site it would be a higher review, but that check in is rough...

    Hallway
    John D.

    Ok - wow! Booked here for a couple of reasons: close to Denver's light rail and within walking distance to Coors Field - the real purpose of our trip. Jumped on the train at the airport and got off here. With the construction happening at Union Station it was little difficult to navigate to the front desk. But once we did we were escorted to the elevators. Up to the floor and into a hallway that belies what's on the other side of room doors. Our room was huge, bottle of wine waiting for us. Small sitting area, huge sleeping area. The bathroom could have been another room. The shower was double the size of most home showers, separate large tub. It's complete with a pair of robes. I liked the exposed beams and view of the street. Window is small, a remnant of the buildings original purpose. Price was about average for the quality of room. Everything is pretty much within walking distance. This one was a good choice.

    Noel C.

    The Crawford was fabulous! With high ceilings, room decor, and all the amenities, this upscale hotel is everything you dreamed it should be; in addition, there are great dining choices available. It was a delight to see how they incorporated this hotel into a train station.

    Ridiculously high curtains, the top of the brick wall border is 5'4"
    Victoria C.

    I booked this hotel through my American Express, platinum card and it is rated as a 4+ star hotel. The room was like a dungeon as we were put at the very end of the hallway and for the amount we paid, we should've at least been able to get a full size ironing board. Here are a few pictures of what I had to do to try to iron clothes. The curtains are so high we were not able to open or close them so the room was extremely dark. I ordered room service for breakfast at 9 AM thinking I was not going to leave until 11am. By 10 AM I called down and told them that I still had not had my breakfast delivered and they said they would make sure it was sent right up, they finally showed up at 10:30 am and delivered a completely wrong order that I was not able to eat. I was told it was because the restaurant was backed up. I told them I understand it may be backed up, but I should have been told that from the very beginning as I would've made sure I did not order room service and made other arrangements.

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    Couldn't cancel and get refund. Be careful to look at non-refundable deposit. Lost 391.00.

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    Page 1 of 6

    Ask the Community - The Crawford Hotel

    Review Highlights - The Crawford Hotel

    Once we walked over to the Crawford Hotel (inside the Union Station), we were greeted by the sweetest guy Kyle.

    Mentioned in 53 reviews

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    Limelight Denver Downtown is a great hotel overall. The rooms were clean, comfortable, and modern,…read moreand the location near Union Station is excellent. We booked through Chase Travel's The Edit, and the benefits were truly impressive. The welcome amenities (snacks, Perrier, and a small wine bottle) were a great touch. We also received a room upgrade, dining credits, spa access, and the option for an Audi test drive -- easily one of the best credit card hotel experiences we've had. Most of the staff were friendly and professional, but we did have one poor front desk experience during check-in. The staff member was disengaged, avoided eye contact, and spoke very quickly without making sure we understood the details, which felt unwelcoming. Aside from that, everything else was excellent. Would definitely stay again, especially when booking through Chase The Edit.

    Limelight is a really cute hotel in the middle of downtown Denver! I called about an hour ahead of…read morearrival to ask for an early check-in and when I arrived, they were able to accommodate. When you check in, you get a choice between a lager or guava spritz, which is such a nice touch. You also get a $20 credit to the hotel's restaurant, Ajax, which I made sure to take advantage of. The room is comfortable, spacious, tons of natural light, well-stocked with drinks and snacks for purchase, and towels/linens changed and trash emptied daily. Tons of great restaurants and other shops easily accessible. Literally a short walk from Union Station, which is so convenient. 10/10 would recommend!

    Kimpton Hotel Monaco Denver - Lobby & Living Room

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    The Ritz-Carlton, Denver - Experience newly renovated rooms at The Ritz-Carlton, Denver.

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    Was there for an event. The lobby was so pretty with the decor. Love the floral display and the…read moresweeping staircase. Clear signage showed us the way and the coat racks were a nice touch. The ballroom we were in was well lit but not too bright that it hurt your eyes. The table was nicely laid and even with the salad and dessert on it, there was enough space. The servers were polite and helpful. I appreciated that they brought me tea while serving coffee. The option was appreciated since usually I don't get an after dinner beverage if it's not coffee. The food served was delicious. The salad a nice mix of textures and tastes. The short rib tender and flavorful. And the dessert was light without the icing on top. The audio visual system worked well and we could hear the speakers clearly. Many attendees found parking in structures or lots around the hotel. But there is a valet option and charging stations for electric vehicles. I believe you can self park but I'm not sure. I parked in a nearby garage. The women's restroom has a little alcove area with a baby changing table and seating. Clean and well stocked, it was fabulous. A lot of my opinions about a location is based on their restrooms and this one impressed me. I would like to come again to experience more of the hotel.

    Ritz-Carlton Denver Room type: King room…read more City view Rating: 3.5/5.0 stars Traveler: Solo trip Destination: Denver, Colorado Cost: 2,200 USD for 3 nights Spa: 600.00 USD Description: Not bad, really, but disappointing for a 5-star hotel. The services were available but were not actively proffered. On the other hand, their spa was utterly fantastic! The hotel food was lackluster and focused on steak over anything else. They had other types of food, obviously, but steak was in plentiful abundance over anything. The housekeeping staff was amazing and on top of their game. The room quality was very good and spacious; larger than most hotels' suites. The in-room bar and mini-fridge were not free despite being labeled an "honor bar." I'm not cheap; I have no issue paying. My issue is the deceptive marketing of the so-called honor bar. The room's furniture was not cheap, but it did appear tacky with the illusion of being of quality. On the positive side, the staff were polite and attentive, and the room was cleaned while I was out. The view was also very impressive. Overall, with all things considered, I'd pick a different hotel; there are better hotels in the immediate area with a lower price tag and the spa is not worth it, despite its attentive and fantastic service. Score: 3.5/5.0

    The Crawford Hotel - hotels - Updated May 2026

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