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    The Cottage

    5.0 (3 reviews)
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    6 years ago

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    Kelsey Resale Boutique

    Kelsey Resale Boutique

    (55 reviews)

    $$$

    I have been working with Kelsey and Beverly as both a consignor and shopper for just over five…read moreyears now, and there is no one better than them. I previously consigned with a larger, national brand in the city and had multiple bad experiences, the culmination of which was them literally stealing a bag from me. That would NEVER happen here. Kelsey's combines high powered expertise and reach with small business personal touch. Items I drop off are meticulously tracked, and receipts/pricing is sent for my approval usually within minutes of me leaving. I've sold many designer bags, shoes and pieces of clothing with them and have never had issues with their pricing or payouts. I'm very knowledgeable of the market myself and we always see eye to eye on pricing. You can collect your balance at the beginning of each month and they'll have a check ready and waiting for you. Despite absolutely having the knowledge and ability to resell my pieces myself, I choose to work with them because it's such a great experience from beginning to end. Their payouts are at a higher percentage than what I have seen elsewhere, but even if they weren't - I'd still choose to consign with them. Not to mention, they're super fun and just great women to know. I can't recommend them enough!

    Beautifully curated! Bright and very well lit! Only the…read morecrème de la crème- you will not find gap sweatshirts here;) This is the luxury brands! Sadly I found some non-luxury pieces in their jewelry section: a Kendra Scott necklace next to a wrap bracelet is an odd pairing. Their shoe selection is STELLAR- find your size and go! The gals are always welcoming and friendly - no matter if you're having a bad hair day;) Their prices reflect the luxury pieces. This is not a "priced to move" shop. This is an upscale resale shop. Happy shopping!

    White House Black Market

    White House Black Market

    (6 reviews)

    $$$

    The sales associates at this location are very nice and helpful, but the manager is awful. I came…read morein to return a hat I had purchased at the Downers Grove location. This woman gave me such a hard time, telling me I should exchange this for something else, they have so many new things, etc. I kept telling her no thank you, I'm not interested. So, she started to show me scarves and a purse that she thought would look great on me, again, I said no, thank you. This went on for like 10-15 minutes. Then finally, as she was processing my return, she said I have to give her my phone number, email and address in order to finalize the return. I said no, you don't need that information. Then she smirks at me and says, I'm sorry, but we won't be able to do the return then. Really? You need all of this information to make a return? I called another location (Oak Brook) and asked if the above "policy" about returns was valid. She said absolutely not. We only ask that if you want to be on our mailing list (for catalogs) and receive special offers through your email.

    VIP service! I've…read morenever been taken care of this way, not even nordstroms. They were the sweetest staff members and miracle workers. I was in dire need for an evening dress for a special occasion, with absolutely no time to shop. It was near closing time and I desperately called and asked what time they were closing, if I could make it in.....they quickly answered and said "come on in, we'll get some dresses ready for you, what size are you?" I was working out across the street and made it 10 min before close...it was the only opportunity to try on a dress. I showed up and these ladies had 8 dresses, with shawls, shoes and accessories waiting for me in the dressing room. Amazing service in such short notice. They never made me feel rushed and it was their mission to make me feel comfortable with what I was trying on. Such great service! I felt like a million bucks!

    The Cottage - womenscloth - Updated May 2026

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