Very welcoming and amazing service I really like coming here for a nice hot chocolate

Quick stop before our drive back home to San Diego. Was fully expecting just a cafe but they have a full food menu, chill hip hop music playing, long tables with plenty of seating, kiosks. It was honestly a chill vibe on a Sunday morning. Most negative reviews are about specific experiences or communication with the staff but overall I'd say this is a really cool spot to come by for a casual breakfast or just coffee, if you're just ordering something quick and simple. They've got games like foosball, mini connect four and jenga if you're trying to hang out longer. Can't say much about how it is when this place is busy but our experience was great for a Sunday morning. Only got the viet coffee and a lemon loaf but the menu also had breakfast burritos, beef bulgogi bbq, and even pho! Wow. If we had more time I would have ordered more to eat. Loaf and viet coffee were good! They use La Viet beans for the coffee. Photos of that pho bowl impressed me. I'll definitely consider coming back :-) read more

The Copper Q - Bakeries Near Me - Big Bear Lake, California

I don't recommend. Ordered a Crepe. So crispy! I couldn't even cut it with my utensils. Did a Google review. Got a free strawberry cake pop recommend by the employee. So gross and didn't even taste like strawberry. Yeah, that's 2 strikes and im not willing to go for a third. Pro: * Clean restaurant * Like the system that notifies you of orders Cons: * Poorly made crepes. Dont get them. * Gross strawberry cake pop. Doesn't taste like strawberry * Poor service Extra: * There is indoor and outdoor seating read more

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We visited this place as a family of 5 plus our dog. They had coloring books and random cups of cards on the tables and plenty of seating! It's very dog and kid friendly. Our dog comfortably laid under our table while we enjoyed our drinks and played games. Definitely would recommend and will return!!! Coffees were super good. read more

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Coffee was 5 star. Why ask for my name then call orders by numbers.? Beautiful large screen with local eagles Shadow, Jackie, Sandy, Luna was changed in a roomful of adults to accommodate 1-2 year old. Danish was like leather. Good vibe, so much potential. read more

The Copper Q - Games spread throughout, ordering monitor, and dumb choices on video - Bakeries Near Me - Big Bear Lake, California

I ordered the Vietnamese iced coffee from the Copper Q and it was a perfect blend of coffee & sweetness, not too strong or too sweet. I was able to plan an order online, both ordering and pick up was a smooth process. Staff were kind during pick, and as a plus, this cafe is dog friendly! read more

The Copper Q - Vietnamese Iced coffee - Bakeries Near Me - Big Bear Lake, California

Listen... I wanted to love you. I really did. The vibes? Adorable. Cozy mountain-core. Rustic Pinterest board energy. You walk in thinking you're about to have a Hallmark movie breakfast moment. But then... The line. The wait. The emotional rollercoaster. I aged at least one fiscal quarter standing there deciding if the coffee was worth it. The food? It's good. Not "text your friends about it" good. Not "drive up the mountain again just for this" good. Just... solid. Respectable. The pancakes understood the assignment, but they didn't go above and beyond. And the prices? Let's just say my wallet felt personally attacked. Would I go back? Maybe. Would I plan my day around it? Absolutely not. Is it cute for pictures? Yes. Did I expect a little more sparkle for the hype? Also yes. Two stars because you're charming... but I'm still waiting for the plot twist. read more

The Copper Q - Just here - Bakeries Near Me - Big Bear Lake, California

This is a very cute and extremely popular cafe along the main shopping drag. There is a lot of seating inside and there is also plenty of seating on the patio. We hit the place at the right time and there was only a short line. But shortly after our visit, the line was literally out the door. The fancy coffee drinks we tried were delicious. The breakfast croissant was absolutely HUGE and delicious. The sausage in it was particularly delicious. They have a "savory station" at the back of the restaurant where you can watch them cook the eggs and crepes and such right in front of you. It is pretty cool. This is well worth a visit for your coffee and breakfast fix. read more

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I had the chai coffee and it was one of the greatest I've had. I don't think the powder was mixed correctly but I enjoyed the flavor regardless. I even waited for my ice to melt to have a few more sips of it. We came on a busy weekend so we had to wait but I didn't mind. We tried a crepe as well , we got the crème with strawberries but I don't think they added the crème. Still good though. They have tables and chairs as well as stools by the window to sit. They have seasonal drinks and a variety of drinks on their menu. I'm sad I didn't go back for another chai but will go again on a trip back to Big Bear! read more

The Copper Q - Crepe - Bakeries Near Me - Big Bear Lake, California

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This was a busy cafe located in Big Bear. Very cozy once you get it. The ambiance was nice and decorated with a country motif. It was a self service then call your name once it's ready. The only set back was that once they call your name anyone can pick it up. That happened to my daughter. Ordered her breakfast burrito and someone picked up . Once asked the cook , said I don't know what happened. We asked for the manager because he didn't want to replace it. Immediately he prepared one right away. It was a busy morning and I can see how stressful he was preparing omelets, burritos . Overall we it was ok. Weather was great. We ordered Croissant waffle with raspberry toppings, Breakfast burrito and egg cheese quiche. Their coffee and latte were good. read more

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I'm associating this place to the Village at Big Bear. I feel the need to stop by for some coffee or drinks after walking around the village. I do miss the inside decorations, it was half store/ half cafe before, but now its half restaurant/ half cafe. I love seeing the Vietnamese cuisines and drinks being offered at Big Bear! I ordered the iced matcha latte and iced Vietnamese coffee. The orders must have gotten mixed up because we received our matcha latte but I had to keep asking for my Vietnamese coffee! The coffee is very strong! And the matcha latte seems more bland. They can get crowded at times, but they managed the line pretty well the last time we visited. read more

The Copper Q - Matcha latte and Vietnamess coffee - Bakeries Near Me - Big Bear Lake, California

Quaint little coffee shop that has food (paninis, omelettes, a savory station, & crepe station) and drinks (coffee, matcha, apple cider, and alternative milks). There are also plenty of pastries such as cake pops and pies. This is a great place to rest after sightseeing and get some shelter from the chilly outdoors. Very cozy, warm, and clean place to relax with restrooms indoors. There are plenty of seats and tables so it's great for big groups! read more

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Very unprofessional experience. I ordered a simple bagel with cheese, which took over 20 minutes to prepare. During that time, the cook was standing around with his arms folded. When my fiancé finally asked about the order, the cook responded by asking what we wanted on it--after we had already placed and paid for the order. When I requested a refund due to the delay, the cashier initially attempted to refund less than what was paid, which I had to correct. While the coffee itself is good, the service--particularly from the cook--was unacceptable. Additionally, Copper Q's website does not provide any email or clear way to contact management, which makes resolving issues like this even more frustrating. read more

The Copper Q - Order information - Bakeries Near Me - Big Bear Lake, California

We waited 30 minutes for our coffee, and during that time multiple customers who ordered after us received their drinks first. When I politely asked about our order, the employee told me they were making drinks "randomly" and essentially dismissed my concern instead of trying to fix the issue. Even after receiving only part of our order, we were still missing a drink and had to wait another 10 minutes, despite asking again and being ignored. On top of the poor service, the matcha my cousin ordered was extremely disappointing it tasted like water. Overall, the lack of organization, dismissive customer service, and low-quality drink made this a frustrating experience. I wouldn't recommend this place based on our visit. read more

Great coffee and breakfast items. Right on Main Street, so great location to grab a bite and some incredible coffee. read more

The Copper Q - Great downtown location. - Bakeries Near Me - Big Bear Lake, California

Ordered a vanilla latte & my girlfriend ordered an iced coffee. Not really great as far as flavor, I had to ask for extra vanilla syrup & my gf asked for another espresso shot because it tasted like just milk not coffee. Do not recommend the coffee.. We also ordered a breakfast Croissant, which was good but was $15.. In my opinion there is other better options, the reason I'm giving it 3 stars is because it was dog friendly & had an outdoor seating area.. read more

The Copper Q - Outdoor seating area(Dog friendly) - Bakeries Near Me - Big Bear Lake, California

There's not a lot of places that are open early for a cup of coffee in the village. Monday morning and the town was basically dead. Not one person walking around. We popped in for a cup of coffee and a morning stroll. This place is quite big both inside and outside with loads of seating for both. The gentleman that rang us up was quite friendly and very sweet. They also have fresh pastries on hand. I did notice a little kitchen area in the back so I assume they serve food. Didn't check this place out prior to coming in. Also have items for sale, teas and coffees. It's a nice shop if you're wanting a coffee that's open early. Earlier than the rest of the other shops. Our latte was quite nice which is a plus. read more

Absolutely love this place, the girls who work behind the counter and the cook behind the grill are awesome. Great Vietnamese coffee. Went 4 times in the last 2 days.. read more

The Copper Q - :) - Bakeries Near Me - Big Bear Lake, California

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The food and drinks here are still great, but several things changed recently. First, they got rid of all the cashiers, and they have signs saying "Use the kiosks, it's faster!" which is a lie. You always get stuck behind some indecisive family standing there swiping through the whole damn menu and have no idea what they want, when you want to simply order ONE thing. Another thing is they shut down the actual coffee bar earlier now, and it turns into some cowboy karaoke bar after 8-9 PM. We used to stroll by and pick up a hot coffee on a cold night and walk down Pine Knot, but not anymore. If you want your evening coffee anywhere in the Village now, you have to go to Ellie's. We'll still go here for breakfast though, the sandwiches and coffees are still great. But it's pretty lame with the kiosks and shorter hours now. read more

A large and crowded cafe/diner with drinks, food, pastries, and more! It is very busy with a constant line. It is also difficult to order as I could not find a menu for their food and drink items besides the drink menu at the register. I was able to decide on the pastries to order by looking through their display shelves. - raspberry white chocolate scone: 8.2/10. This was very yummy! Not too sweet, with a crispy exterior and soft and fluffy interior. It wasn't dry like how scones normally are and there was a good amount of raspberries and white chocolate chips. - artichoke quiche: 7.5/10. This was also yummy! Took about 10 minutes to warm up. There was lots of artichoke chunks and the crust was flaky. There was a little bit too much cheese for my preference, but still yummy. - matcha latte: 5/10. very bland and tasted like milk. - caramel macchiato: 6/10. very weak/diluted coffee flavor. Not too sweet which was good. Would not recommend getting drinks here. read more

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Many options for coffee/teas, also they make the eggs/breakfast sandwiches in the back that you can watch. My coffee though was to sweet (if that's what you like), the pastries mislabeled in the case so I didn't get what I wanted, and their chorizo breakfast burrito was too oily to be edible. 3 stars instead of 2 because they have free dog treats. read more

Large space, friendly barista, and rustic feel to match the typical "Big Bear" aesthetic.... However, the coffee is machine made, not hand pulled espresso. "Spiced Apple Cider" is just watered down syrup sugar water.. and as simple as ordering a toasted everything bagel is, and literally giving detailed instructions on how i'd like it-open faced, buttered, and then cream cheese~they still gave it to me closed like a sandwich (which unless you eat it like a burger, leaves one side full of cream cheese and the other empty)... I needed to request a second attempt, and repeated directly to the guy making it this time that I would like it open face, (honestly, who eats a bagel like a sandwich) toasted with butter and then cream cheese~and he still didn't butter it.... Just wild to me that something so simple can be entirely lost on someone that's literal job is preparing food. A year ago the quality was far better, not sure why it's become so bad now... Not sure if there are any better cafe options around here, as every shop seems to be owned by one person, but good luck. Not the greatest, and lazy food prep with no attention to details make for a let down here. read more

The Copper Q - Watered down latte and still prepared wrong bagel - Bakeries Near Me - Big Bear Lake, California

I love this place! They have delightful pastries, the employees are always very polite and sweet, the atmosphere is great, and their specialty lattes are scrumptious. They had this seasonal drink in October, called the werewolf mocha and it had marshmallows in it. It was soooooo delicious if you are into sweet lattes. read more

Coffee is delicious and came out quickly . Will be returning every time I come here . Staff is incredibly friendly as well . read more

The Copper Q - Sticky Toffee Latte - Bakeries Near Me - Big Bear Lake, California

Here is the menu. Looked everywhere online and couldn't find it. Food is good and place is clean read more

The Copper Q - MENU - Bakeries Near Me - Big Bear Lake, California

This visit was okay. It's changed a LOT since I was there last (different owners, different focus). I got there too early to get breakfast - which was unfortunate; these guys used to have a pretty epic breakfast burrito. The no longer have the Maple latte that I loved, so I picked up a butterscotch latte. It wasn't the same, tasted funny, and I guess the drinks only come in one size now. The barrista (or cashier ... I couldn't tell which) didn't seem to listen. The cook wasn't ready to make food. The ambiance has completely changed. The wait time for a tepid latte is ... really long. I hope they improve. read more

The Copper Q - Dining area - Bakeries Near Me - Big Bear Lake, California

Went in for a quick coffee/breakfast pick up before heading out for our day of exploring. Food was good, coffee was fine - I liked the wide variety of selections. Items were on the pricier side. There was also discrepancies in pricing from one posted menu to another (shown in photos). Staff was lovely and super friendly. My one big complaint and, based on other reviews, sounds like others had the same experience, was that our order took a very long time. They were busy, yes. Maybe short staffed? Who knows. But waiting 25 mins for a latte and a breakfast sandwich just wasn't something we were prepared for, so that was unfortunate. I think it's one of the few coffee shops in Big Bear, which is pretty surprising. read more

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The coffee tasted burnt, and watery, like they don't know how to brew it properly. The staff didn't seem trained at all. The person behind the counter looked confused when I asked about the difference between two drinks, It was clear they had no clue what they were doing. read more

The Copper Q - Bakeries Near Me - Big Bear Lake, California

Used to be a terrific place Poor management now service is terrible watered down drinks and hot chocolate and dirty bathrooms. We are finding another place to get morning coffee and comfort. read more

I got the Vietnamese Iced Coffee, on the sweeter side but delicious! Kody was a pleasure, too! :)

Haven't been there since they did away with the retail kitchen sales. Definitely NOT and improvement. First, what was Good: The Cappuccino was ok. The toasted croissant was fresh and perfectly toasted. Second, what was not good: The rude look I received when I asked what type a particular muffin was. The same rude look, despite me making an extra effort to smile and say thank you, when I picked up the order. About 1/2 way through the "blueberry" muffin, we did indeed find one blueberry. The muffin was so cold you could consider it almost frozen. Maybe our fault for not checking "heated" on the electronic order board. If you are a fan of creamy, steamed-milk hot cocoa, find it somewhere else. This tasted like 12oz of water with about 1/2 a packet of Nestles hot cocoa mix. Overall, everybody working in the place looked like they would rather be anywhere else. We won't be going back. read more

Both drinks were a bit flavorless, lots of seating but just not a whole lot to say. Was skeptical to order any food because the drinks weren't encouraging, and the blueberry scone tastes literally like nothing there was zero flavor just a single blueberry at the top. Some improvement can be made, but everyone was really nice at least! read more

The Copper Q - Was a bit flavorless - Bakeries Near Me - Big Bear Lake, California

Got breakfast here during our three-day visit to Big Bear. Excellent food, and great vibe. The Vietnamese coffee was delicious.

Went here for breakfast and there is easily 50 people in here. You order on a kiosk which is a great general idea, and their drinks are made quicky and desserts are premade (excluding crepes), however I would note that if you order food, be prepared to wait a while. I felt badly because the space to cook is limited and there were only two people working on food, as they are understaffed and there were many orders for food, which is probably stressful for the workers. I waited 40 minutes for a BLTA, and it was alright. With more staff, order control (noting estimated wait times) and space to cook, I feel that they would further succeed read more

They have gone through a transition and it's not a great one. They no longer have vegan or gluten free items. There are no vegan options on the food menu. They have only a couple of vegetarian options. The only vegan thing they have going for them is oat milk or almond milk for their drinks. The brewed tea options are super limited. They used to have a separate tea menu. No one in our party liked their drinks. This is updated as of November 2025. Also, the guy who works in the morning is not a friendliest. His customer service skills are not great. We ordered pretty simple items and they took forever coming out. Also, they only serve 16 ounce drinks now. There's no kids size or 20oz large size. The only thing they have going for them is the outdoor patio. read more

The Copper Q - Food menu - Bakeries Near Me - Big Bear Lake, California

You order at an iPad Kiosk... And then they charge you a "service charge"... what could that service be if you are ordering on an iPad? Also... for 2 weak cappuccinos it's a whopping $15 and that's before the iPad automatically selects an 18% tip + the already built in service charge... This is a perfect reflection of the problem with our broken system and price gauging. read more

Enjoyed the ambiance, very charming and cozy little spot. Just minus 1 star due to the long wait. Waited 25 minutes for a frap, ended up being the wrong flavor and waited another 5 minutes for the remake. Otherwise it was great and a comfortable place to relax. read more

Nope! Not my cup of coffee in every sense of the word. I ordered an iced vanilla lattes with almond milk. It tasted extremely watered down. In fact it had zero coffee flavor. The bath room is a sticky wet mess, use it at your own peril. Friendly service, the baristas are definitely working hard. The coffee drinks do need to be revamped to ensure better quality. read more

The Copper Q - Vanilla latte. Very watered down flavor. - Bakeries Near Me - Big Bear Lake, California

Ordered sugar free caramel frappe but got the vanilla frappe instead,server is very rude,when taking our order,and also I check the receipt he didn't charge our soda so I told my husband to go back to the cashier to pay and this server not even say thank you when it's his fault,bro need training and manners classes. And i noticed he is not really nice to other Asian customers too,but when Caucasian people come he is very nice and welcoming!!we used to love cooper q for many years this is our go to to get coffee and sandwiches,all my friend and family known this place because I told them to try this place. So if you are Asian like me this place is not recommended,you will not get the same treatment as Caucasian people. Never get this treatment before,very funny treatment read more

The Copper Q - Ordered sugar free caramel frappe but got vanilla frappe instead and doesn't even have coffee in it. - Bakeries Near Me - Big Bear Lake, California

Such a cute little coffee shop! I love that they cook the food you order right in front of you! Their coffee beans are from Vietnam and the coffee was delicious. They have plenty of flavors to choose from but I really like their brown shaken espresso! read more