Brown Bear gift shop is a interesting place to browse. They have great selection of goodies. Easily you can find a unique souvenir. Value wise is kind of in higher side in compare to other stores...but not a negative point. Every store has its own policy for pricing the items so im just comparing. It's a big store so its fun to explore. The only thing that it was missing was customer service. Two employees were staring to customers and talking to each other without even saying hi or bye. No offering help! It was weird encounter specially that you can find welcoming customer service in Big Bear. The store wasnt busy but it seems the employees were tired. read more

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Had some time before the movie started so I walked in & it has some cute essential items! Quality sweatshirts, hats, slippers that are very plush, cool handbags, fun trinkets and kids animal hats. You get the feeling that they're eyeballing you & all I was doing was browsing and snapping pictures for my review. I didn't buy anything, although the prices were reasonable considering the location. Reading other reviews a lot of other customers were uncomfortable as well. It seems like there are too many stores in Big Bear that obviously have that as an ongoing situation. It's too bad there's so much theft going on or so much distrust. Not sure which but I hope they resolve it. Although I was greeted with a hello, how are you? read more

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TLDR: Store tried to charge higher price than what their price tag stated and when asked, they declined to honor their own pricing. The item (gloves) was tagged with one price. When I went to pay, they attempted to charge more than the displayed price. When I inquired, the initial employee was going to honor the price tag. A reasonable thing to do. After seeking the manager for approval, she declined to honor the tagged price. She said the other gloves were marked with the higher price, essentially acknowledging the error in their tagging of their merchandise. Considering I don't work there and didn't price tag their merchandise, it was really confusing why that was relevant. Also, this all begs the question of how many times they do this to their patrons? Is it company policy to price an item one thing and overcharge by 33% and hope no one notices? Just honor the price tag. Not difficult. You did it, not me. I'm a paying customer, who is in town regularly enough. I hope the $5 was worth it. You clearly needed it more than me. Bums. read more

PART 2 from my last review. I deleted the picture since I was able to continue my Yelp review right here. I waited for my sister outside. My sister told me a lady came out with her and Briana was telling her what happened and was clearly the frustrated one. The lady told her to go to the back right now. As I was waiting outside another customer that was in line and overheard the entire thing walked out. She looked at me and I asked her excuse me, I know you were in line and witnessed that entire thing. I asked her if I was able to ask her a question. She said yes, I asked did I say anything or was in the wrong during that entire interaction. And this random lady that I do not even know told me No it was definitely not you. She was the one who started speaking down to you and being very disrespectful. I thanked her for her honesty. I told her sometimes in situations like that how someone else might see it differently than I did. I'm sad that I had this experience, every year we come to Big Bear and stop by Brown Bear for the kids to get something to remember our trip. This just ruined the end of it. Thankfully 2 shops down the owner of Brown Bear has another one with similar things. My daughter was able to get some rocks and thankfully did not leave without something to remember this trip by. read more

Brown Bear Gift Shop - Home Decor Near Me - Big Bear Lake, California

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This is a great gift shop if you are in Big Bear. They have a variety of gifts for everyone.

I love walking the village when I come to big bear, this shop In particular stood out to me, I came in the other day and was welcomed by the sweetest blonde girl (I didn't catch her name but next time I come in I will) all the staff was super friendly and helpful, highly recommended this store if you're on the hunt for souvenirs clothes and kids toys read more

Brown Bear Gift Shop - Sweater selection - Home Decor Near Me - Big Bear Lake, California

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This gift shop has everything you need for loved one or yourself! And not horribly overpriced.

PROS: I walked right back out and didn't waste a dime here!! CONS: They watch you like a hawk here and don't let you shop comfortably! STOP WATCHING MY EVERY MOVE!!! This store is so not worth my time! Get back to work you peasants!! I'm a 1% er.. Poof be gone!! read more

Brown Bear Gift Shop - Home Decor Near Me - Big Bear Lake, California

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Boutiquey * Campy * Corny * Touristy These are words that might be used to describe this A-Ok store in the Big Bear village. Notably, the store is one of the nicer ones to find small carvings, blown glass, painted signs to decorate your second bathroom at home in Reseda to look like a mountain cabin, novelty nonsense that lesser parents buy for their kids just to stop their yammering.... it's all here, folks-- absolutely nothing you need, but that enough of us buy anyway for some reason. Kudos to the storekeeper for figuring out that customer service at large in the village proper is lousy-- this store posts an employee near the door to serve as a greeter. Nice touch. ... then I tell my kids not to touch anything, or I'll duct tape their hands inside their sweatshirts. Well, you can't actually say that. Or think it. *For entertainment use only, not to be used as a flotation device* Playing cards, stickers, gag gifts, weird hats... yep, it's all here for the taking. Go nuts I guess. read more

Date & time: August, Tuesday 24, 2021 @ 230-300 I love buying shirts from the city or date I've visited l. I found this shop as I was browsing "the village" I bought - 1 shirt - 2 stickers Total around $31 The price is to be expected for souvenirs. It had all the typical things; mugs, keychains, shirts, sweaters, stickers, things where you can see if they have it printed in your name. It was a bit crowed when I went. read more

Loved this gift shop! We went into a few and this one definitely felt the most clean, organized and friendly. Definitely recommend this one. We got some cute big bear souvenirs to remember our first family trip by . read more

Spacious gift store on the corner of Pine Knot and Village! A one-stop shop for all of your souvenir needs; large selection of Big Bear apparel and accessories, cabin themed decor, fun items with names on them and a section for the kids. They have a couple arcade machines to play (also for sale) and fun masks and novelty gifts. read more

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My family of 13 walked in and immediately brought in more business and foot traffic... We all bought stuff and supported this small business.. But we went back to get another item when they accused one of my family members of stealing when he had just not put the item back where it belonged... The item had fallen onto the lower shelf and the employees didn't see until my uncle told them where he put it. They were eyeballing us the whole time and made us very uncomfortable. Why would we steal when we all spent over $100?? read more

Cool gift shop in the middle of town. They sell everything here you can think of from swiss army knives, rocks, toys, clothing, hats, and so forth. Found a near swiss army knife with my name engraved on it. read more

One of the local gift shops in the Big Bear Village area. It's located in the corner of Pine Knot Ave. and Village Dr. I was just wandering around and found this brain teaser nail puzzle. Me and a friend were timing ourselves who would solve it faster. It was hard but I found out the trick to it first. They have a bunch of other souvenirs, key chains, and little nick knacks you can purchase. A cool store for cheap gifts to relatives. read more

Brown Bear Gift Shop - At the front - Home Decor Near Me - Big Bear Lake, California

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This place is located in the Village of Big Bear Lake. Your typical resort town area selling gifts and souvenirs. The parking is crazy at times and often times a mix of desert trash meets yuppie elites hanging out. This is a must visit if your going to go up to Big Bear. read more

Brown Bear Gift Shop - Home Decor Near Me - Big Bear Lake, California

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I like Brown Bear gifts but it would be nice to see a little bit older people working there. I have found that every time I've been in there the workers are talking to other employees or checking their phone not giving attention to the customer. read more

Good variety and prices. Fun to browse through and hard to not to find something fun to buy.

My mobility assistance dog and I were just kicked out because he whimpered twice in a highly stressful situation. The vibe was hostile and condescending at best. Art Garden right next door were friendly, they accommodated us and understood that new service dogs sometimes make noises when they're not used to high traffic. If you are disabled, avoid this shop! There are plenty of other establishments in Big Bear who will welcome you. read more

I'm not the type to be rude and I was not during the time I spent in the store but The cashier caro is what I read on her name tag was rude and said are you paying already when my brother was looking around the store still and just stood there with a mad face then I wondered why my price from two little incense burners that were marked $.25 came out to $1.08 so I did ask for a refund and she then said how do I do that to her coworker now I'm not the type to complain about money because money is not a problem but when you do your job wrong and give me attitude that's when things go left so please to whoever owns the shop or whoever hired her you should really educate your workers on how to price things and to make sure they are paying attention when checking people out and having them pay for items I worked retail for many years and I know what it's like but I also know that putting a smile on your face no matter what is one of the biggest rules and some thing that should be taught and if you don't want to be happy around your fellow customers then quit your job because obviously there's a problem read more

Brown Bear Gift Shop - Home Decor Near Me - Big Bear Lake, California

They have cute things but it gets really really uncomfortable when they keep following you and your family around the store thinking you'll steal something. Kinda a bit racist. Regret wasting more than $30 here read more

An adorable little toy shop that is really focused on dolls, run by the kindest lady named Gladys. This is NOT a toys-r-us by any means, and the concentration is on dolls and plush toys, with some games and smaller items for toddlers. The store is much bigger inside than it looks like from the outside, with four inner rooms of items to choose from. As this was my first visit I was a bit overwhelmed by all the dolls, and was not finding anything else of interest, until I ventured into the furthest room in the back which has a great selection of plush hand puppets. I purchased a horse, a lion, a rooster, a chicken, a fabulous pea-cock and a zebra! I am now committed to write some short plays to enact for the children for the holidays to get them away from the TV and iPad and into another, and older world of imagination! Wish me luck! read more

Pretty much standard fare for souvenirs, but found a cool hoodie, much better quality and softer than any other I found in town. It was pricey, but ok with me. read more

They're currently selling garden gnomes which is worth five stars. I couldn't help it. I bought one. They also had a display of pretty rocks you could buy by the bag. I'm 43 and it would make no sense for me to buy something like that, but I certainly was tempted. They had lot of bear gifts which were cute, but I've been "all beared out" for the past few years. read more

Staff was very polite! Everyone was in masks as required and the store was neat and orderly. Found the shirts I wanted with ease and the sizing was accurate. Great little shop! read more

The best, high-quality gift and souvenir shop in Big Bear! All new inventory and a complete remodel. Lots and lots of stuff to chose from. Clothes, jewelry, figurines, toys, cups, western memorabilia, and much, much more! read more

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My girlfriend and I came here to enjoy the store and find some cool knick knacks at reasonable prices. We had our eyes set on neat desk top drum set. A decent price, a little bit of tourist inflation but we were going to get it anyways because she thought it was great. What ended up happening was as we were looking at said item a man came up to and very abruptly and rudely demanded that my girlfriend open her purse. When we asked why he just repeated himself. Hesitently she opened her purse to this strange man with a name badge, where in he demanded that she take all the items out. Only after he was satisfied did he say he was the manager and just wanted to make sure we weren't stealing anything. Needless to say we left immediately afterwards and did not but the item. Extremely rude, did not even tell us who he was at first, and basically violated our privacy. Sure they have some cool stuff, but unless you want to deal with staff like this I would avoid this stop. There's plenty of other great gift shops with much better customer service and items just as cool. read more

SOLD ME COUNTERFEIT PRODUCT. Purchased Cards Against humanity from this store. Once I opened it and started playing I realized half the cards are spelled wrong. I researched the product and it came to my attention they sold me a counterfeit product. I contacted them in regards to this situation and the woman who answered the phone talked to her manager and insisted it was real. Ignoring the obvious facts that it is not. The police have been notified about the issue. read more

People are nice and helpful. Came in to browse around , lots different kind of souvenirs of Big Bear, Wood trinkets, Charms, Cups, Jackets, and much more. The inside looks the same as any other store the outside has an old Western look. read more

I would have given this a 5 star but the followup experience was awful. My family and I visited the store while vacationing last summer. I bought a knick knack from the shelf and when I went to pay the cashier said she had one already boxed for shipping and to take that one. So I did. It was all taped up with the correct coding on the box. So I didn't think much of it. Then when I got home and unwrapped it of course it was the wrong item in the box. I contacted the email on the business card and told them of the mix up. They were very prompt to respond and offerred to send me the corrected item for free and I could keep the wrong sign. That was December 7, 2016. I have never received the corrected item. I guess in a vacation town you do not need to rely on repeat customers. I will throw the card away to ensure I do not visit again next time I go. Just a warning to all you visitors, check your packages carefully before you leave. read more

Brown Bear Gift Shop - Home Decor Near Me - Big Bear Lake, California

They have cute stuff here for adults and kids. Their adult items are overpriced imo. Like I'd totally buy one of those sarcastic bars of soap or whatever if it was in a discount section but it was fun to look at regardless. We bought a couple toys for the kids and the owners/workers were so nice and wearing masks like they should be so we felt comfortable shopping here. read more

I visit this shop every time I am in Big Bear. They have everything you could want or need. Last time I went, I bought a Big Bear sweatshirt that is great quality and very cozy. The staff is professional and friendly. read more

I suggest you don't go here. If you do be very careful. You might end up buying something you didn't want like i did. I accidentally knocked a coffee cup off of a display. Picked it up nothing broken or chipped. No harm. No foul right? Wrong! The girl comes over tells me I chipped one from another shelf. Huh?! So she proceeds to tell me she broke two herself the day before. And had to pay for them. She tells me I have to pay for this cup now. So the one that I knocked off the shelf was tall. I told her why wouldn't you move them and put the tall ones on the bottom so they can't get knocked off? No comment. Seems like common sense. Or maybe it's just a scam. So they can sell something. Then she has the nerve to ask me if I wanted it!!! read more

They were very rude and made me feel uncomfortable. Do not recommend this store at all, the workers follow you around the store and do not have any human decency. For Big Bear being a family, cozy place, this store was very much the opposite. read more

Bought an unused item last evening, not 24 hours ago. They say "no refunds, only exchanges" but of course not told that in advance of buying. Poor customer service read more

Good selection of shirts and shot glasses and mugs. Parking was hard to find outside but there is a public lot around the corner :)

Got lots of stuff for all of us! T-shirts for Mark, me, and the kids, bears, sticker books, necklaces, picture frame, necklace for Kai, and a keychain for me. The man who helped me was great too. I will DeFiNiTeLy be back! read more

Great gift shop friendly shop. Recommend this spot. Provides mainly everything u can want to give as a gift. The reason I gave them 4 stars was because they sell Voodoo stuff. I didn't like that kids are coming in there and asking question about voodoo stuff. read more

While up in in Big Bear for a mini vacation I was looking to buy a cute sweatshirt. After going to many different shops and finding nothing that appealed to me, we went here. I found the perfect plum colored comfy sweatshirt. And the gentleman who sold it to me was a Niner fan!!! Can't get any better than that!!! read more