I am speaking from my experience and this is definitely not a custom-made closet. The material was…read morepre-made and they made it custom fit as close as possible to the size of my closet or the designer who came out definitely miss measured my closet. When I hear custom made, I would expect my design to go wall to wall and floor to ceiling and utilize every inch of my closet space or as close as possible. This definitely did not come close. I have an 8" gap at the top of the ceiling of my closet that allows dust to be collect up there. That really is a waste of good closet space. That could have been used for shelf space. These closets pieces are pre-made. There is no way you can possibly short me 8 inches on a closet when that much space could have been used for the shelves. I feel like I've lost so much space. I was against having someone come in and close off that 8-in space but I'm going to have no choice because I can't really use it for anything and all it's doing is collecting dust and it's hard for me to get up there to dust it off. That is just a dumb move to leave all that dead space up there and I would like an explanation of why that space was not used for my closet . Then there is a 1" gap on the right side of one closet that could have been used up for additional length for the closet and a 1 1/2" gap in the other closet. That's what makes me suspect that this isn't a custom closet but rather an already just pre-made closet material that's just laying around the warehouse that they just had that was as close as possible to the space that fit my closet. Why wouldn't you utilize all of the space in my closet wall to wall? That one inch gap that you left, I had to have someone come in to close up that one inch gap so the shelves would no longer collapse in the closet. Someone had to basically put shims in between the gaps of both closets for the shelves to stop pulling away and collapsing as you can see in the pics. Those metal pegs are not secured to anything so those over time on the right side just weakened and the shelves collapse. The shims had to be put up against your custom-made closet to secure it and hold it together so it would not collapse again. That's pretty sad for something that cost me a couple thousand dollars. This was not a nice experience. Your installer was late, your cranky old lady who answered the phone was rude when I called and then she claimed that someone had called me and said your installer was going to be late and nobody had ever called me. At another point I had spoke to someone and I believe his name was Ed, I spoke to him about a situation with those little metal pegs that don't hold those shelves in place and he told me I'm sure you can figure something out so they don't slide off. Nothing about your company is professional at all. And I would just suggest that everyone goes to California Closets because I have dealt with them after I dealt with your company and everything about that company was wonderful and I did not have a single issue with the closet that they installed. I am just sorry that I did not start with them because I would have saved myself a headache.

Yes! Well worth the price. I converted an empty bedroom into a closet and I was worried about the…read moreexpense and usability. I worked with Janae. She hand sketched options until we found one that met my needs. A little architect on the down low. She was very patient. The materials were high quality. The price was reasonable. The install was seamless. Thanks Closets by Design and more importantly Janae and expert with her models. FYI...I got consults from a number of other companies before making a final decision. So pleased it inspired a full home make over

My 3rd time using Honest Junk and again it was a pleasure doing business with them. Evan and…read moreDevion(?) were on time professional and courteous. They were very careful in loading large heavy pieces of furniture and finished 15 minutes before time and they had a lot of furniture and boxes to move! The customer service staff has always been very courteous and accommodating. A special thanks goes out to Riley! She has been with the company from the beginning and has always delivered on great customer care!

Never even showed up after sending a confirmation email to me!!! Perhaps they are great when they…read moredo show up but instead they made me waste my time waiting for them and will now have to scramble to get another service in before my lease is up. I do NOT recommend using them if you need them to show up in a timely manner.

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

We've now used All About Closets in three homes we've owned in Chicago! Phillip is the absolute…read morebest. He is super knowledgeable and has ideas for things that would've never even occurred to me. The product itself is awesome and looks amazing. We've had them do very simple supply closets to a front entrance bench/cabinet that was literally the first thing visitors would see, and it was just beautiful. Raul, who does the installation, is accurate and exacting. He takes great care to make things look clean and professional. I can't say enough good things!

Long overdue review for great design, solid craftsmanship, and great customer service! I had Philip…read moredesign 2 walk-in closets (coat closet/guest room). I had Elfa in installed in the primary closet many years before this, but for both form and function, these closets were easier to adjust and looked nicer in my opinion. The price point was also so solid, no premium pricing for a brand name. Almost 8 years later, my condo flooded and the units were damaged. Philip provided a prompt estimate to replace the damaged parts and the work was completed quickly and is like new again! I appreciate his kindness and the way he was able to offer a solution without completely charging for a full closet replacement. Truly, my only regret is not having him do the closets in my new condo, but the builder was using another company and it definitely ended up costing me more for a similar product-- with less ability to move shelves/hanging rods around after install.

This company deserves zero stars and I wouldn't recommend anyone use Porcelanosa for kitchen…read morecountertops. The whole experience and customer service have been atrocious. Especially for the cost ($16K) for kitchen countertops. The product isn't what they advertised (defective). I wish I would have known this information before I chose to go with this company. After many months of delay (4 months), the countertops were finally installed and one of the pieces was broken/cracked during the first installation. Although this product is advertised as being "indestructible" that is definitely not the case. So I had to wait two weeks for them to re-fabricate the piece. Leaving no accessible kitchen for 2 weeks. Then instead of fabricating the piece, they decided to cut corners and add a seam, which is very unsightly. Which was unauthorized and a breach of contract. The defective countertops also need brackets now because of this. Porcelanosa doesn't stand by their work and hasn't offered to repair or fix any of this either. The countertops also contained multiple scratches from installation and the use of a razor blade. The overall product does not look like the showroom quality that you see and I have attached pictures. The customer service by Porcelanosa has been slow to react, rude, and not acceptable for anyone to deal with. Especially for a company that states they are a luxury brand. This whole experience has been anything, but a luxury experience. It's been a disaster. I am still waiting on them to resolve this issue, but I am not holding my breath. I just don't want anyone else to suffer through the nightmare I have experienced.

Beautiful showroom!!! I would say it's my favorite store in the whole merchandise Mart. Basically…read moreif you like modern European style minimalism this is the place for you. I will be going back when I redecorate my kitchen and my bathroom.The store sells bathroom cabinets, flooring, kitchen cabinets and tiles. I was looking to replace my dated damaged laminate floors in my condo in June 2019. Patricia Forman helped me pick out some gorgeous luxury vinyl tile. She explained to me that this would be a good choice for me because I own a small puppy dog and it is considered a very low maintenance material that is water resistant!!!!! Basically the material looks just like wood but it is "commercial grade". They have commercial grade lvt which is more resistant to scratches than regular lvt that you see in other stores. This actually works very well for my lifestyle and is cost-effective and beautiful. Patricia provided me with some floor samples that I could take home and think about. Then in June I purchased the tile. She suggested an amazing team that came and completed the project to perfection in several days. I absolutely love my new floors!!!!!

If there was a rating of 10....I would give it. AMAZING all around from the manager (Sue) to the…read moreorganizer (LUCAS) you won't go wrong. You won't regret having this team put your life in order. KUDOS!!!!

Top quality organizational help & kind, caring organizers. It says m review needs to be a minimum…read moreof 85 characters but I have nothing else to add.

Roy's is the best. I wish I had a bigger home and needed more furniture. Jarred is a wonderful…read moresales person--he's patient and helpful. And delivery is so efficient. The guys are total pros. They deliver in the assigned window and get in and out quickly. I've bought two sectionals from them. The first latest me 14 years and two moves. I expect the same from the one that came today. I can tell how well constructed it is.

I've known about this place for years. I bought furniture here 20 some years ago when I first moved…read moreback to Chicago. We stopped in and did some window shopping and soon realized they had a great selection and the best deals. Custom furniture without the custom price. We purchased a sectional sofa chair and a cabinet to hold the turntable I bought My Husband for Christmas and his records. Delivery went well and everything looks great. If you're in the market for new furniture this is definitely a place to check out.

I did a complete remodel of my bathroom and closet. I removed the closet door and left it open and…read morewanted it to look beautiful as it would always be open. I was not disappointed. It turned out wonderful. The cabinetry and installation was extremely professional. I am completely pleased with the whole job. Lonny came in advance and measured and he provided me with diagrams of the install. I am so glad I chose Everything Closets.

I have been wanting to use this business for redoing a couple of closets for some time. I finally…read morehad a chance to reach out by email to inquire on consultation. Lonnie responded very quickly and asked for basic project scope, sizes and photos. I provided my details for the custom walk in pantry and additional garage customization. Unfortunately, Lonnie replied, stating that he would not be able to do the work without any explanation? Maybe he's too busy and my project isn't big enough. I could easily have gone to container store or Home Depot but I wanted to give my business to a local business. I guess it's not worthy of them. Anyways giving it 3 stars not for the work but lack of