I bumped into a tow attachment on a pick up truck. There was damage to my front bumper and grill. I…read moretook it to Faraco on a Monday morning and it was ready Thursday morning. The damage was repaired completely and the paint perfectly matched. Faraco has a friendly and professional staff and I highly recommend them.

These guys are awesome. I was the victim of an accident requiring my car to get put back right…read more GEICO had it sent to Faraco... and I'm very happy with the choice. For starters, they keep you well informed. I wanted to make certain all aspects of the damage were looked at, and they allowed my to visit to ask some questions. When they estimated it would be done, they beat it by a day. Excellent service... and my car looks as if nothing happened. Oh, and they didn't overcharge GEICO. I'm surprised at how reasonable the repair ended up being!

I got rear-ended by someone where my bumper was pushed in and one of tail lights broke. The…read moreinsurance the person who hit me had was one I had never heard of so I was worried. After getting a claim together with the other person's insurance, I had the chance to pick any body shop I wanted but saw they had a list of "preferred shops" in Miami. Testarosa was one of them. To make things move quicker, I went with them. I dropped off my car and Betty at the front desk inspected my car. I pointed out some minor scuffs and paint chips I wanted them to take care of in addition to the crash repair (I would pay). They worked with the insurance to get a supplement and I got my car within a week. Betty would call me every couple of days to keep me informed and I got the car earlier than she had estimated! They took care of what they could in regards to the extra work I asked them to do at no charge. Oh, and on top of it all, their dog is named Enzo to go with the Ferrari theme in the name!

Excellent customer service and work. Very satisfied with the job. They did on my 1992 Ford F150…read moreclassic truck.

Falls Auto Collision was great to work with from beginning to end. Easy to schedule, worked…read moreseamlessly with the rental car company and the job was well done. All the staff were knowledgeable and friendly. Definitely recommend!

I highly recommend Falls Auto Collision. They have a great customer service, very professionals…read more you should without hesitation bring your cars for any body repairs. I have visited this place for many years. great job guys!

Gave me the best price in town, unfortunately that meant they didnt paint under my hood properly…read moreand it peels right off upon the slightest touch. They expertly matched the paint on the hood to the rest of the car, not an easy feat! The hood itself doesnt have the thick clear you'll find on a top notch repaint, but considering the amazing price its completely acceptable. Next time I'll ask them for a bit of the better stuff and just pay more for it. They were also extremely friendly and easy to work with. Recommended!

If you want something done, go to Hialeah. Do not pass Go, do not collect $200, go straight to…read moreHialeah and get your problem fixed! I have a very low mileage 10 year old Prius that needed a lot of cosmetic work. I took it to Maaco for an estimate but then read the horrendous reviews on Yelp. I took it Touch of Class and couldn't even get them to give me an estimate. I found Y&H through the magic of Yelp and got a quote from them based off of pictures. When I dropped the car off for the work, Angel suggested some additional work that I agreed to because the pricing was great. I received photos from Angel while the car was being worked on, putting my mind at ease that I would get my car back on time. It took one week to hammer out the dents, completely paint the car, change out the brake pads, clean the engine and detail the interior! That's it, just one week! When I went to get the car, it looked brand new! I was so nervous driving it home, LOL! Bonus - the Uber driver that dropped me off there needed body work, so Angel was able to give her an estimate right then and there! The body work and paint job cost $2,000, and the brake pads, engine cleaning and interior detailing was an additional $360. I thought this was a bargain for very high quality, FAST work! Angel was a pleasure to work with and he made this process very easy!

I picked this shop through GEICO Claims Express. My Mustang looks like new after they fixed it…read more Ford dealers sent the wrong parts several times and failed to inform the shop one part was on back order, so it took a few days longer to get the car than I expected. What I appreciated is that my contact (José) always answered the phone and gave me a detailed update every time I called. He went out of his way to source the back ordered part from a dealer in Sawgrass and chase the other dealers for the right parts. A lot of places in Miami would just ignore you if things were delayed, and I'm sure it would have taken twice as long without him pushing things along.

Won't get into too much detail but my written quote was adjusted twice, almost doubling the…read moreoriginal quote. I originally chose them because it had been recommended by a dear friend and frankly the place was spacious and clean. I was NOT banking on the price being doubled after they advised me they couldn't repair my door and needed to replace it. Chino's Ink on Bird Rd not only fixed the door and the other minor scratches but at a slightly better price. I wish I could comment as to their work but after keeping my car the entire day, their doubling the written estimate caused me to have to go pick it up and go elsewhere.

Great service and craftsmanship. I highly recommend New Car Collision if you need work body work on…read moreyour vehicle.

I feel so lucky to have found New Car Collision! In a world where finding honest, quality service…read morecan be a challenge, this shop was a total gem. From the moment I walked in, I felt I was in good hands. The owner went above and beyond--he personally negotiated with the insurance company to ensure the repairs were done the right way, not the cheapest or quickest. When I picked up my car, I was blown away--it was detailed to perfection and looked absolutely brand new. I could hardly believe it was the same car! Both Johnny and his wife were incredibly kind, professional, and easy to communicate with throughout the entire process. Their honesty, integrity, and attention to detail made what could've been a stressful situation feel seamless. I truly can't recommend New Car Collision enough. If you need car repairs and want it done properly with exceptional service, this is the place to go. Robyn B.

Why do I give this rating to this business? Because I had a…read morevery bad experience in this place, the service is very bad and they only care about money, they had my car for almost 21 days, and when they delivered it to me, they had put pieces of a different color to my car, they had changed the camera system of my mirror and they did not even configure it or checked if it worked correctly. I had to return the car and after several days I called them and they told me that It was ready and they hadn't painted the piece, then, in the afternoon they told me they had not painted it because they wanted my insurance to pay them again for the work they does wrong. At the end of all this nightmare, I had to take my car to another Place to fix what they don't, and when I arrived at that other place, they found many things wrong, a horrible experience, I don't recommend this place at all, better to look for assistance from a serious and professional place! Sorry but is my opinion!

Carlos and his team did a great job and went above and beyond my expectations. They made the repair…read morequick and painless and even helped coordinate the rental. I will definitely be back the next time I need a repair. HIGHLY recommended for the fast, quality service and customer care.

Our second visit and once again they made quick work of it, this time a front quarter collision…read morecovered by State Farm. No surprise expenses and their completion date estimate was right on the money. Excellent

Note: My review is based on my initial interactions and discussions, they did NOT perform any…read moreservices. I have been going to UC for over 20 years and dealing directly with the owner Vince. I went last week to have some warranty work done on my Mustang GT. I was surprised to find out that Vince sold the business and retired. I spoke with Paul who was friendly and knowledgeable. I explained that Vince had painted the car in 2016 and again in 2022 when paint started to fade (same issue now). Vince took care of the problem because it was some poor quality or inferior paint or prep. No issues ever dealing with Vince, he was a man of his word. Paul looked at the car and immediately called the owner (Rick). He then told me YES we will cover it, but I need the original Invoice which I had at home. I return the next day with the invoice in hand and the story has changed and the dance begins... Rick is nowhere to be found even after I am told he is on his way. Paul comes to see me and I give him a copy of the invoice. He then says "warranty is for only 5 years"... I say OK, but it was repainted in 2022 so I have warranty till 8/2027! He said Rick will review and call me. I said, yesterday you said it would be covered and that all you needed was the original invoice... He looked at me and said Rick will contact you. Well its been over a week and no word from Rick! Again, I don't know if they do good work, but customer service is lacking, verbal agreements & promises are not kept and more importantly an owner that does not call back potential customers.