I came to this shop because I previously had my mother's car repaired here and had a good…read moreexperience, so I trusted them with my own vehicle. Unfortunately, my experience this time was extremely disappointing. The first time I picked up my car, there were multiple noticeable issues that made it seem like the work was rushed and not properly inspected. The bumper was not clipped on correctly, the car had not been calibrated, and the door was rattling while driving. I brought the car back a second time to address the rattling, only to be told they were sorry because that part had apparently never been completed. Even after bringing it back, the rattling issue still persisted. On top of that, when I went to add windshield washer fluid, I discovered the reservoir was cracked. This makes it clear the undercarriage of the vehicle was never properly inspected, which is concerning because that was one of the main reasons the car was there in the first place. After having the car inspected elsewhere, I also learned the strut was not installed correctly. At this point, I will not be bringing the car back for a third time. I'm less interested in hearing that my feedback is appreciated and more concerned about the lack of quality control. There clearly needs to be a better system in place to ensure vehicles are properly repaired and inspected before being returned to customers. Based on my experience, this shop may be fine for very minor fixes, but I would not trust them with more significant repairs.

Disappointed Despite Great Customer Service - But Second Repair Was Improved…read more I recently brought my car to Tropical Paint and Body Shop after a rear-end collision. The accident wasn't too severe, but the rear bumper, hatch, and a portion of the quarter panel needed to be replaced. The other driver's insurance suggested a few shops, and I chose Tropical based on decent reviews. Right away, I was impressed with Janet at the front desk. She's professional, friendly, and truly goes above and beyond. She kept me informed, explained everything clearly, and made the process smooth. Her customer service is easily five-star. However, when I picked up my car after 21 days in the shop, I was very disappointed. The quality of the repair work was far from acceptable: The rear glass wasn't properly installed. The defroster didn't work. The hatch and panel gaps were noticeably misaligned. The new taillight was poorly installed. Two bumper parts were mismatched in color. There were visible paint runs and imperfections. The bumper paint didn't match the rest of the car at all. I submitted a detailed list of the issues along with photos and even a PowerPoint presentation. Thankfully, the shop agreed to take the car back and correct the work. When I picked up the car the second time, the difference was clear -- the car looked much better. The gaps were aligned, and the overall finish was significantly improved. There were still a couple of minor imperfections, but after having to return the car once already, I didn't feel comfortable taking it back again. In the end, while I appreciate that they made the effort to fix the problems, this shouldn't have happened in the first place -- especially after having the car for three weeks. I hope they improve their quality control, because customer service alone isn't enough to make up for poor initial workmanship.

Miami Autoworks did an excellent job repairing my daughter's Kia Forte after a front end collision…read more The work was flawless and the car looks brand new. Professional, honest, and highly recommended! I won't take my car anywhere else. Thanks Mike.

Update: After a few trial and errors with my headlight light. Mike and Junior got it taken care of…read more So far...my headlight has been through a couple storms and a car wash without concern. They said if I have any issues to let them know. ---------------------------------------------- They replaced a headlight in my 2007 Cadillac. Wasn't cheap, then I started getting moisture in my headlight again. Called, texted with Junior. He said he'd help me out. Mike told him I was out of luck. I spent $800 on a headlight that has the same issue as the one I replaced, in October. $600 for the headlight itself. Found it on amazon for $459. Once again being a woman gets me taken f. So disappointed.

The paint was basically gone on the hood and badly faded on the roof and front bumper; also a small…read morehole in the front bumper. My 16 year old truck looks brand new. Manger did a great job detailing it as well; I was never able to get the fog lights that clean. I highly recommend this business.

If you need anything when it comes to your car. This is the place to go. I needed help fast when my…read morecar was a messed up, the hood and front looked terrible and I was nervous about paying my bills and getting the car fixed in time to keep working. Paula kept me informed every step of the way through text and picture updates and worked with me on an affordable solution. Alberto is the certified technician for European cars and let me tell you I am forever grateful. The car looks brand new and I'm so happy with the finished work and service! 10/10! Hit them up!

RUN AWAY I only have them 5 stars so this review can make it…read moreto the top. This is a 0 stars review if you love your car do not come here. What repair shop owner leaves their customers on read or delivered does not respond or give updates? They keep your car and give you no updates so you do not know what is happening. But was very responsive in the beginning. I ended up having to take my car to another shop after a month of excuses and delivered messages around the block ALL OUT PERFORMANCE on 13720 SW 143rd Ct. Then when I told him I needed my car back kept giving me alternative days to pick it up. Had my car for a month of no work to show and telling me he can't give my car back the day I need it. Told me I was going to receive my deposit back and it's been 2 months I have my car finished by another shop and no deposit was sent back. The work that I needed done was a fiberglass fitment and to align the hood.

If I had some sand paper and a can of spray paint, I would do a better job! Extremely…read moreunprofessional and the work is unacceptable. I would give it no stars if I could! 1/26/16 - per the owners request i have added pictures to my review. These pictures were all taken shortly after receiving the bike from the shop i just didn't have time to add them. The paint is not smooth at all. They painted over dust and even a sticker. We also have fingerprints on the fairing.

Quality, treatment, and speed were all excellent! Would definitely recommend to anyone needing car…read morework.

Avoid this place. Went to get an estimate and wanted to see if I could pay out of pocket instead of…read moreusing my insurance. Had a minor damage but the rep kept insisting I use my insurance and then he made the damage on the car worse. He said it was an accident. Either he did it on purpose to force me to use my insurance so they could make more money or he is incompetent.

These guys are miracle workers! They were able to fix my 2019 Audi A4 that had been rear ended by…read moresome idiot doing 100 on the highway (Miami drivers for you!) Jonathan and his team had it done quickly and for a MUCH better price than the other shops in town! If you need quality work done, look no further! Just ask for Jonathan when you get there.

This place is a rip off. I order a radio for my work van. I prepaid the radio and it wasn't never…read moredelivered. I went to the shop and they told me they are going to request a refund. But I been waiting for months. I pass there an they give me the same excuses. This place is a fruad and should be reported.

I have a 2024 Silver Prius that had severe sun and rust damage on the roof and hood. I went to…read moreseveral shops to get estimates and while Phoenix estimate was not the lowest it was goodband they offered 5 year warranty for new paint! I am soooo glad I went with them! Umberto, Alex and Juan were all very responsive and prompt and they did a fabulous job on my car! I will be recommending them to all our friends!

Great Bodyshop. Very attentive people and very detail oriented business great top quality work.read more