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The Club MSY fits the bill just fine. It's clean, convenient, and welcoming waiting for our flight. As with other lounges carrying the Club badging, no issues at all, and very friendly employees that has always been a common denominator. Food was simple but as expected thank you!
It was pretty crowded but well managed with the turnover of people coming in. The manager (Peter I believe) was as very kind and personable.
Of the 3 Club locations I visited on this trip, this one was easily the better of the 3. It was the only one in which the food had any flavor (even with just a basic jambalaya). Bar service was good, seating was plenty and the wait time was but 15mins. It was also quite easy to get back in when my flight ended up on a 3 hour delay. Good place to pass the time.
I had gotten to the airport super early because I severely overestimated the amount of traffic into the airport and also the security line wait was only a minute long. I knew The Club existed somewhere so I went to try to kill some time before my flight. The location was a little bit hard to find because there are no signs. There was a sign saying there was a waitlist you have to sign into online. The time estimates were pretty accurate-- it said the wait would be about 10 minutes and it was about 10 minutes when I got a text to come up and check in. The lounge is not big, but there was some space deep inside and in odd corners. The food isn't much-- couple of soups, a salad station, and dessert. The "hot food" ordering system did not work and I didn't see anyone successfully order a hot dish, so I'm guessing it's a defunct thing. I wish they'd just get rid of it! I did visit a different The Club location during my layover and discovered the food being served was nearly identical, just one or two ingredients thrown on to make a "local" flavor. It was actually really comical. But the soda fridge was well stocked and the workers kept going around to clear plates and keep tables neat. Overall, I am just grateful for a Priority Pass lounge existing and being able to grab a free soda and a table for work.
Lounges are limited at the New Orleans airport. We were able to access this Lounge with our Priority Pass. We did have to join the waitlist, where we were told it would be 60 to 85 minutes. In fact, it was probably less than 15 minutes before we got the text that we could come in. There's lots of seating and they have a full bar. A coffee machine, juice and a water machine are also available. The breakfast options were actually pretty good with eggs, bagels and toast, yogurt, parfait, fresh fruit, as well as other items. It was clean, and there was plenty of staff coming around, making sure the tables were remained in tiptop shape.
This club is included with my credit card. Without the card I believe it's 60$ per person. My partner and I got in free with priority pass! There was a 10-15 wait and the. We were invited in. Once in the club there is small food area with snacks and small bites. There's coffee drinks and a full bar. The seating is comfy and power outlets are available for charging. The vibe is relaxed and the club is clean and fresh. It's a great credit card perk and we stayed for about an hour and a half. Better than sitting at gate. The restrooms are clean and easy to access.
Above average for The Club - nice space. Food is unimpressive - minimal salad bar, soups. Frig stocked with cold soft drinks is a plus. Annoying waitlist system, even when is not at capacity. A nice place to kill time if you are flying southwest.
First time stopping into the club MSY, have had a membership for 2 years now but never had the occasion to use it as I don't particularly like hanging around in airports. I'm more a get in and get out kinda guy. Today we had to wait several hours before a flight and had no accommodations any longer so we hit the airport early and decided to check this place out. I will say I was quite impressed and now I may just hang out a little while longer at airports that have these locations. We had to wait about 10 minutes due to the location being full, but that wasn't a big deal. They sent me a text that our wait was over and to come on up. Once inside we checked in with the desk, showed my credentials and went into the club area. The Club MSY had some decent snack food and good drinks as well as pop and what not. No water however, which was weird, but okay. The staff were friendly and accommodating and the food was pretty decent too. It's a nice place to take a break and charge up your devices or get a snack and a drink pre or post flight. Next time I'm in NOLA I will definitely come back in here and hang out a while.
The flow is problematic. They're out of dishes and cups selections for bathrooms, but two seem to be locked better than nothing but not quite the lounge experience unexpected especially if you're paying $50. They do accept the priority pass.
Man this club kind of sucks lol. Came here on my way into New Orleans and there was like 1 food option available on the menu. Decided to just get to the city to eat there instead, so just had a quick coffee. On my way out of town I was told there was a huge waiting list, so even though I was an hour early, I couldn't get int. They called me finally as I was boarding. Posting the sign they had posted with the QR code to get on the list so you, dear Yelper, can get on the list 30 minutes before you arrive at the airport and hopefully have a chance to eat the 1 food option they have.
Was happy to be able to take advantage of club access with Priority Pass at Club MSY local at the New Orleans Airport. Very nice lounge. It was very clean and modern. Good size lounge area to relax before or between flights. Full bar area. Staff were very friendly and kept area very clean and food & snack items available. I had an old fashion and an espresso Martini. It was nice to be able to enjoy a snack and relax before embarking on my next journey. Worth the visit if you are in the area.
MSY is one of the few clubs at the New Orleans airport. It has some basic food and drink offerings. It certainly is not on the level of the big clubs, but it offers both food and drink. I was able to get in the Club without waiting. The Club is internal so you do not have runway views.
It's crowded but The food is good and they have actual hot food and New Orleans style hush puppies. Really good. They didn't make me wait too long. Service is good too.
Experience is ok, nothing premium and usually light on the food, but better than paying for overpriced airport snacks. The bigger issue is they often reach capacity which kind of defeats the purpose in the first place. You can book ahead, so if you remember that's the smarter move, but you may still have to wait. read more
3 months ago
The Club MSY fits the bill just fine. It's clean, convenient, and welcoming waiting for our flight. As with other lounges carrying the Club badging, no issues at all, and very friendly employees that has always been a common denominator. Food was simple but as expected thank you! read more
Of the 3 Club locations I visited on this trip, this one was easily the better of the 3. It was the only one in which the food had any flavor (even with just a basic jambalaya). Bar service was good, seating was plenty and the wait time was but 15mins. It was also quite easy to get back in when my flight ended up on a 3 hour delay. Good place to pass the time. read more
I had gotten to the airport super early because I severely overestimated the amount of traffic into the airport and also the security line wait was only a minute long. I knew The Club existed somewhere so I went to try to kill some time before my flight. The location was a little bit hard to find because there are no signs. There was a sign saying there was a waitlist you have to sign into online. The time estimates were pretty accurate-- it said the wait would be about 10 minutes and it was about 10 minutes when I got a text to come up and check in. The lounge is not big, but there was some space deep inside and in odd corners. The food isn't much-- couple of soups, a salad station, and dessert. The "hot food" ordering system did not work and I didn't see anyone successfully order a hot dish, so I'm guessing it's a defunct thing. I wish they'd just get rid of it! I did visit a different The Club location during my layover and discovered the food being served was nearly identical, just one or two ingredients thrown on to make a "local" flavor. It was actually really comical. But the soda fridge was well stocked and the workers kept going around to clear plates and keep tables neat. Overall, I am just grateful for a Priority Pass lounge existing and being able to grab a free soda and a table for work. read more
5 months ago
Lounges are limited at the New Orleans airport. We were able to access this Lounge with our Priority Pass. We did have to join the waitlist, where we were told it would be 60 to 85 minutes. In fact, it was probably less than 15 minutes before we got the text that we could come in. There's lots of seating and they have a full bar. A coffee machine, juice and a water machine are also available. The breakfast options were actually pretty good with eggs, bagels and toast, yogurt, parfait, fresh fruit, as well as other items. It was clean, and there was plenty of staff coming around, making sure the tables were remained in tiptop shape. read more
This club is included with my credit card. Without the card I believe it's 60$ per person. My partner and I got in free with priority pass! There was a 10-15 wait and the. We were invited in. Once in the club there is small food area with snacks and small bites. There's coffee drinks and a full bar. The seating is comfy and power outlets are available for charging. The vibe is relaxed and the club is clean and fresh. It's a great credit card perk and we stayed for about an hour and a half. Better than sitting at gate. The restrooms are clean and easy to access. read more
Above average for The Club - nice space. Food is unimpressive - minimal salad bar, soups. Frig stocked with cold soft drinks is a plus. Annoying waitlist system, even when is not at capacity. A nice place to kill time if you are flying southwest. read more
First time stopping into the club MSY, have had a membership for 2 years now but never had the occasion to use it as I don't particularly like hanging around in airports. I'm more a get in and get out kinda guy. Today we had to wait several hours before a flight and had no accommodations any longer so we hit the airport early and decided to check this place out. I will say I was quite impressed and now I may just hang out a little while longer at airports that have these locations. We had to wait about 10 minutes due to the location being full, but that wasn't a big deal. They sent me a text that our wait was over and to come on up. Once inside we checked in with the desk, showed my credentials and went into the club area. The Club MSY had some decent snack food and good drinks as well as pop and what not. No water however, which was weird, but okay. The staff were friendly and accommodating and the food was pretty decent too. It's a nice place to take a break and charge up your devices or get a snack and a drink pre or post flight. Next time I'm in NOLA I will definitely come back in here and hang out a while. read more
5 months ago
The flow is problematic. They're out of dishes and cups selections for bathrooms, but two seem to be locked better than nothing but not quite the lounge experience unexpected especially if you're paying $50. They do accept the priority pass. read more
Man this club kind of sucks lol. Came here on my way into New Orleans and there was like 1 food option available on the menu. Decided to just get to the city to eat there instead, so just had a quick coffee. On my way out of town I was told there was a huge waiting list, so even though I was an hour early, I couldn't get int. They called me finally as I was boarding. Posting the sign they had posted with the QR code to get on the list so you, dear Yelper, can get on the list 30 minutes before you arrive at the airport and hopefully have a chance to eat the 1 food option they have. read more
Was happy to be able to take advantage of club access with Priority Pass at Club MSY local at the New Orleans Airport. Very nice lounge. It was very clean and modern. Good size lounge area to relax before or between flights. Full bar area. Staff were very friendly and kept area very clean and food & snack items available. I had an old fashion and an espresso Martini. It was nice to be able to enjoy a snack and relax before embarking on my next journey. Worth the visit if you are in the area. read more
MSY is one of the few clubs at the New Orleans airport. It has some basic food and drink offerings. It certainly is not on the level of the big clubs, but it offers both food and drink. I was able to get in the Club without waiting. The Club is internal so you do not have runway views. read more
7 months ago
It's crowded but The food is good and they have actual hot food and New Orleans style hush puppies. Really good. They didn't make me wait too long. Service is good too. read more
6 months ago
Compared to other Club lounges, I thought this one was pretty good. It seems to be recently updated, so there is comfortable seating and a nice calming atmosphere. From what I've read, it usually has a waiting time to get in; for us it was 40 minutes from scanning the QR code (in front of the lobby elevator) to get on the list. Some have suggested to get on the waiting list shortly before getting to MSY, if you can scan the QR code (see pic). The food is pretty good for a domestic lounge. There is a nice selection of food to choose from. They have a wine bar, a couple of coffee machines, along with cans of soda in a cooler. They have three common use private restrooms, along with appears to be a fourth that contains a shower. It was locked so I'm wondering if you have to ask the staff to access it. Nevertheless, clean and didn't reek like other Club lounges Since it gets busy, they may seat you in the center that doesn't have an outlet or USB port, but otherwise they have plenty of outlets along the walls. Not a huge airport, so it was pretty easy to locate near the Southwest gates. read more
1 year ago
Simple snacks, small portions. You have to order drinks and a hot meal with a QR code on a table. Portions were small, plates and bowls small, but you can come back to get more. It wasn't too crowded when I was there. Some chairs are very comfortable you can fall asleep. There is also a quiet room there too, which I didn't go to. read more
December 2024. Would you pay $50 to access an airport lounge? Came here to kill time waiting for a late afternoon flight from New Orleans to San Francisco. We were able to get in without payment due to free access with our American Express card. Place was packed with at least 100 people, very few chairs available, and those that were available had dirty dishes and half filled glasses yet to be picked up. You order by QR code on your cell phone, noting your seat number, and what's available on the menu. By the time we got there, all the warm cooked appetizers were no longer available, including the andouille sausage, and jambalaya. Saw some people eating, and the portion sizes were beyond tiny, like desserts 1 inch square. Only thing available were nibble food of appetizers of carrots, celery, dips, nachos, chips, soft drinks, and a bare bones salad bar. Even the muffins were gone. Would I pay $50 to access this lounge? Only if it was a stopover on a transcontinental flight, and I badly needed to use the shower, and sleep bed room. Carpet was stained beyond belief, and made "Animal House" dorm carpets look clean. read more
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Just wanted to say a special Thank you, to the staff of this lounge. I traveled , the day after Thanksgiving and to my surprise although the lounge was pretty busy, the staff made sure to accommodate my family( spouse and 2 kids under 10). Food was fresh, quickly replenished, as we can see as we only had 40 mins in lounge. As far as my eyes could see the lounge was very clean, especially the restrooms, where we fresher up. Keep up the amazing service! Happy Holidays read more
1 year ago
I usually use the Amex lounges and this is my first time using a Priority Pass lounge. The food options are not as big as an Amex or Delta lounge. The lounge is very clean. There are individual bathrooms which is nice. Comfortable seating with access to charging, The employees were friendly. I would use this lounge again for sure. read more
Nice airport lounge. The drinks and service were solid. You can order with the QR code or at the bar. The food was limited, but it was good. Food is both ordered and self service. The seats were comfortable. Check in was simple. Good New Orleans music and food and specialty drinks! read more
2 years ago
Very nice Priority pass Lounge. The service was great and had some nice options. It was definitely a bit crowded but still an enjoyable experience. read more
5 months ago
1 year ago
This was my first time visiting Club MSY. I fell in love. The minute I walked in, I was greeted by Ms. Iesha. She was so welcoming. She showed me where everything was and explained to me what was on the menu for the day. She checked on me to make sure everything was going well. The food was great. I just wish there was meat in the Jambalaya. Overall, I enjoyed my time here and I will definitely return. Thank you Iesha for your Southern Hospitality. read more
6 months ago
This club partners with British airways and therefore, if there are any delays in those flights, there would be a much longer wait. Unfortunately, the day we were here there was a flight delay. With priority pass, our wait was an hour and a half and you can't enter more than 3 hours before your flight. You don't get a text when you get on the waitlist, only when they are ready for you to return (you have 15 minutes to return). Honestly was probably better off just buying food at the terminal as options were very minimal. These were all the options: salad, dip, pita, celery, Chex mix, sausage slider, jalepeno hush puppies, French onion soup, chicken and sausage gumbo. The French onion soup was only soup and onions, nothing else. The gumbo wasn't bad. The sausage slider was very heavily handed on the mustard. The pros were that we were able to get 2 rounds of snacks before running to our flight that was in concourse C and the workers were nice. read more
3 years ago
We were here for both breakfast and lunch (screenshots of the menus added here to Yelp). This is a small club, but we lucked into finding seated. Breakfast here was much better than it is at the Club in San Jose - the scrambled eggs were fresh, the yogurt and granola parfait is at the buffet so you can add more granola. ;) Their muffins were good, but oddly there was no cream cheese for the bagels. The cheese grits were ok. Lunch was a miss though - we ordered right when it opened and waited for a half hour before finally asking someone to help. She brought out the gumbo, french onion soup and bread pudding for us. The gumbo was inedibly burnt unfortunately. :( The french onion soup had no cheese or croutons on it, so it was a let down. The bread pudding was excellent, but teeny tiny portion. At the buffet, there was pita bread and a spicy hummus, plus cucumbers and tomatoes and celery and a caesar salad, and trail mix plus the odd spicy crunch mix they have at SJC. Overall, it's better than the Club at SJC and the Club at DFW, but not nearly as good as it looks online. read more
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Ask the Community - The Club MSY
Can anyone confirm the current hours (Nov 2021)? I see conflicting information on different sources.
Current hours at The Club MSY is 5:00am - 6:00pm daily
