Got my wife's and my watches batteries replaced here. The guy on the phone said we would get a…read morediscount for two watches but the service rep there didn't give us a discount but rather charged us $25 per watch. I didn't make a big deal about it since she probably didn't know what the owner said on the phone and she was by herself doing the work and the batteries were replaced within 30 minutes. Excellent service and work done and highly recommended for battery replacement if you have Tag Heuer watches. 4.1 stars rounded up because it's New Years. Thank you!

Went in for a watch battery. The first guy looked at my watch and said he could replace the…read morebattery. As soon as someone started looking at their items in the case he handed it off to another guy. This guy had NO idea how to open my watch. He fiddled around with it... asking the other guy questions. He ended up taking my watch to another store ( they own two stores in the mall) . He kept running up and down the stairs checking on it. I asked him if I should just go to the other store and he gave me some weird explanation. It was also more expensive than I thought it should be.

Love love love this jeweler. Family owned, Christian family. They are service oriented and truly…read morebecome like family. Have purchase many items from this jeweler from diamonds to watches. Chris and family are so helpful, they have great designs and will make and design your jewelry. I feel like when you find a good jeweler you keep coming back.

Service bad, selection bad. Higher prices than anywhere in the world!!!!!!!!!!!!!!!!!read more

My Breitling Bentley watched stopped working on me. Naturally I took it to Oscar to diagnose. I…read morefeared the worst but was happen to find out a few of the screws came loose and Oscar was able to quickly have a look at it and fix it back as good as new. Prices are reasonable for the expertise. I recommend this shop.

Nice folks and good for watch battery replacements…read more Not good for fine jewelry repair that includes fine workmanship. Prices are high and should come with the expectation of a repair lasting more than a week. Not true here.

Love this store! They have the best store associates; friendly, knowledgeable, and very helpful…read more They go above and beyond to make you feel so comfortable. It's always a pleasure shopping there even when I do not make a purchase. But I usually do because they have wonderful merchandise. And, Brighton FINALLY made the perfect organizer bag! I've always loved their organizer bags but they were just too small. This one (Astrid) holds everything I need with space to spare! And the organizer section is just perfect; no need for a wallet! Thank you, Brighton!!!

I'm a vintage collector and had been burned by two watchmakers in ATL before finding Its About Time…read morein Johns Creek. They are highly skilled and honest. I travel 45 minutes, passing many other watchsmiths to go see them. HIGHLY RECOMMENDED

I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

Mike was Outstanding. Last minute Valentine gift for my wife and he made it happen…read more Diamond stud earrings were perfect!!! Thank you. She love

All I can say is WOW! From the moment you walk in you get the royal treatment. Mike helped me and…read moretook the time to explain to me all about diamonds. The owner even came over to me and introduced himself and he did that with everybody. No rush no pressure, we did have to get the ring made a bit smaller and that was even easy! I highly recommend Tara Jewelry.

What a cute little store!!…read more While shopping at the mall recently, I was on my way out and happened upon Lovisa. It was so bright and cute, it was really calling my name! Lol. Lovisa reminded me of another accessories store that I used to love as a pre-teen, but on an elevated experience x5. I love fashion and accessories, so I had to at least take a peek! And I'm happy that I did. Lovisa had a wide range of jewelry and a number of deals, such as 3/$10, etc. From silver, gold and super colorful options, there were so many cute picks! I opted for about 4 pairs of earrings and an adorable ring and didn't spend over $30. The young lady at the front counter was such a sweetheart and so helpful as well. The icing on the cake? The gorgeous shopping bag that my jewelry was placed into. Such a nice taste of luxury for a great price, right in the mall - I'll be back to shop some more!

my boyfriend took me here to let pick out some new earrings and when I finally put them in not even…read morea day later my ears were irritated and basically infected never in my life will I ever buy a pair of earrings from this company again.

The staff at the mall of Ga store are always so helpful and friendly. I recently won a valentines…read moregift basket and the products were amazing. They are great.

Bought my wife's engagement set here along with all kinds of other items. They're great for…read moremaintenance and customer service and they have unique pieces that other companies don't carry since they're privately owned. Zac Posen is one of the best designers out there