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    Clock Gallery

    4.3 (13 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Clock Gallery

    Clock repair

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    26 days ago

    Timely service call, expert in fixing grandfather clock, saved ours after 35 years of no service, now we know, good value

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    1 year ago

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    5 years ago

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    12 years ago

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    Review Highlights - Clock Gallery

    Very friendly, skilled service (a house call for our grandfather clock) provided by Jay from Clock Gallery.

    Mentioned in 5 reviews

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    The Clock Shop - untitled

    The Clock Shop

    (9 reviews)

    Greg came out and helped me unwind a grandfather clock I made in high school. He was fast and…read moreefficient. The only thing we didn't discuss was price up front (that was my fault) The job ran me around $225 for what amounted to 30 mins of work. A little steep, but I was satisfied with the work. I appreciated his responsiveness as well (prompt)

    I am not sure how this shop has all 5 star reviews, but they sure fooled me into giving this shop a…read morechance. I have an english grandfather clock from about the mid 1800s that needed to have a full service done on it to get it up and running again. The owner of this shop was quick to get out and take my money. I thought he was coming out to clean and service my clock. He got here and didn't clean it at all, applied some oil attached the pendulum and weights and got it to run....for 3 days And proceeded to charge me $275. My husband was the one home when he got here. He said he was there for all of 15 mins and left. The clock guy didn't have much of any toola on him, didn't recall our conversation where i told him i needed a key to wind the clock and also a small screw to secure the front door to the mechanism. He did have a winding key but didn't even have a screwdriver or tiny screw to make that small repair. What kind of clock repairman makes house calls and doesn't have those things? He didn't seem very knowledgeable about clocks when asked basic questions and should have been clear that his house call wouldn't be what I was actually looking for. Instead he got there, took our money and proceeded to tell us it would be close to $1000 to clean the clock and bring it to his shop where he would keep it for several weeks. Absolutely OUTRAGEOUS! Save your money and hire Champs Clock Shop in Douglasville. It may be far away but they are very knowledgeable about clock repair, extremely thorough, and very reasonably priced. We could have had our clock cleaned, serviced, repaired and brought back to us 90 minutes away for almost the same price the Clock Shop charged to drive 30 mins and come out for 15 mins and not fix anything. Absolute rip off and not the friendliest to deal with.

    Its About Time - Our watchmakers hard at work

    Its About Time

    (34 reviews)

    $$

    I'm a vintage collector and had been burned by two watchmakers in ATL before finding Its About Time…read morein Johns Creek. They are highly skilled and honest. I travel 45 minutes, passing many other watchsmiths to go see them. HIGHLY RECOMMENDED

    I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

    Champ's Clock Shop - The Clock tower, Facing away from the Clock

    Champ's Clock Shop

    (22 reviews)

    Abner's in Good Hands -- Champ's Clocks is a Treasure…read more Some businesses are more than just a service -- they're a tradition. Champ's Clocks is exactly that. I first met Nick in 2021 when my grandfather clock stopped working. When the same clock needed attention again recently, reaching out to Champ's Clocks was an easy call. Nick worked me into the schedule without hesitation, and what followed reminded me why small businesses like this one are so special. Nick's father joined him on the second visit, and the experience became something far more meaningful than a simple repair. He shared the rich history of the business -- how the craft was passed down from his own father, and how they've been serving their community with this rare and deeply respected knowledge for quite some time. Listening to him explain the parts and the mechanics of a clock that has been in my family since 1984 was genuinely fascinating. I also had the privilege of experiencing their annual event, held the day before we spring forward, where the chimes ring out in celebration. It was a wonderful moment that perfectly captured how Champ's Clocks has become a true staple of their local community -- a business that genuinely appreciates the people it serves. During the event, we also had the chance to browse their inventory -- which was incredible -- and found the perfect clock for an upcoming milestone birthday. It was a reminder that Champ's Clocks isn't just a repair shop; it's a destination. Most recently, the pendulum became detached. I sent a photo of the part, and Nick not only had it on hand but came out the very next day. I had a scheduling conflict and couldn't be there -- no problem. They came in, completed the repair, sent a photo of the finished work, left the invoice, and had the clock set to the correct time before they left. That kind of trust and professionalism is rare. What also speaks to their integrity is that they could have easily recommended a full rebuild -- but instead they focused on preserving what I have, replacing only the parts that made sense to do together rather than attempting a repair that wouldn't serve me long term. They have always been mindful of cost and genuinely have my best interest at heart. That kind of honesty is everything when you're entrusting someone with something irreplaceable. Our grandfather clock -- named Abner, after my great-grandfather -- is the heartbeat of our home. Its rhythm, its chime, its presence through life's most meaningful moments makes it irreplaceable. Knowing it's in the hands of Nick and his father gives me tremendous peace of mind. In a world increasingly defined by technology and disposability, Champ's Clocks is a reminder that some things are worth preserving -- and that the people who dedicate their lives to that preservation deserve our deepest appreciation. Thank you, Nick, and thank you to your father and the entire Champion family.

    WOW!!! What an amazing experience. Andy and Chevy gave us a tour of the store and were very…read moreknowledgeable about all of the inventory. We happened to be there at the top of the hour when all of the chimes went off...GOOSEBUMPS! We took [pictures and have been showing them to everyone who will look at them. If they do not have the clock for you, then you don't need a clock. We left our clock for repair and we were told up front that it may be several months before they could complete the work. We were OK with that. Thanks Andy and Chevy for a great experience.

    Clock Gallery - antiques - Updated May 2026

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