If you're a Ballard Designs fan, and you don't like paying full price, this is the spot for you…read more What you'll find here: *All sizes of beds *Bed linens *Lighting - lamps, sconces, chandeliers *Sofas. Chairs benches *counter and bar stools *Draperies *Office furniture *Artwork, mirrors

Hunt and peck through a selection of scratch and dent and one offs …read more I was shocked... the way the reviews pegged this place it was like the Holly grail of high end furniture at discounted prices. It turned out to be a mismatch of scratch and debt one off stuff. Not too much to see and it certainly did not take hours to look through as one review suggested. There just was not much worth much! It is a stack it up, hunt and Peck, display of stuff that is only for those liking to spend a lot on items that are messed up. I'd pass coming here... unless you have an hour to kill... then, come and see what crazy people are spending their money on.

Maria is extremely knowledgeable about all the possible options of wood varieties and stains. I…read morehighly recommend you speak with her before making a purchase. The store has beautiful pieces and so many options!

Great customer service from Maria....she was patient and willing to spend the time with us to build…read morecustom options to consider. Very lovely individual to work with, class act in a classy store.

Marilyn walked me through the store as I searched for a recliner. She was kind, knowledgeable, and…read moregave me lots of options to think about. I will definitely be back to spend more time browsing and finding the best chairs for my living room.

Marilyn is so knowledgeable and accommodating. Always a…read moresmile and great sense of humor.

Want to share our experience with Tay Bakshi at Furniture Mart, Duluth. Tay is what everyone…read moreshould be in a Customer Relations position. She knows her merchandise, gives guests space & freedom to browse yet was right there when we needed her for questions. Utmost Customer Service, professionally polite and firm. Would recommend asking for Tay Bakshi while shopping at FM. She is EXCEPTIONAL at her work!!! If only everyone we meet in CS roles could be just like her, the professional sales business arena would make bank and endless business. Thank you sincerely, Tay, for your time, attention and your incredibly great skills set, it was our pleasure working with you while we shop at FM, Duluth.

Furniture Mart was the 4th store we stopped by to furniture shop. It is located at the former Super…read moreTarget in Duluth off Venture Drive. They have a huge variety that we were looking for. I had a budget in mind and they had many for my taste. We agreed on leather. There were so many options. The salesman Marcus was super sweet. I took lots of pics of the ones I like. He was very helpful. My main concern was delivery and they were able to do it for a good price range. Although I did not purchase anything YET...I have to give them a shoutout for the friendly customer service, huge variety, and being open on New Years Day! There were quite a handful of people looking around too. 2/2021

The Alpharetta/John's Creek area can admittedly be a bit hit or miss with regards to customer…read moreservice. If you *look* like you belong (a non measureable and outmoded concept anyway) you're almost guaranteed to be treated that way. This is not the experience I had at Exquisite Living. From the moment we walked in, Heather was warm and welcoming. The store itself is beautiful, furniture arranged perfectly and priced competitively for higher end furniture. While it *may* be possible, albeit difficult, to get similar pieces in Alpharetta it would no doubt be difficult to find similar customer service. Heather, you've got our business.

Unfortunately my furniture that was purchased here is not holding up. Dining room chairs that are…read morestill pictured on stores web page are falling apart . Can not get a call back from anyone at the store. Called universal furniture who makes the chairs. They contacted store and have not heard back. Called a repair person who tried to repair and said chairs are not repairable . I will have to replace 8 chairs that I paid over $4500 for. Not the quality or service I was promised. I would not purchase furniture from this store again.

Molly has been one of my favorite sales associates! She is always upbeat, anttentive,…read moreknowledgable...and offers great styling solutions & decor suggestions. She makes shopping at OI a wonderful experience.

We were looking for help in making final touches to our living room, with cathedral ceilings and…read moreseveral focal points we were at a loss. Then we found Elena Espy what a total delight ! Elena worked with us and was so patience and kind. She helped us create the perfect room that I am so proud to show off . Elena has an eye for details most of us can't see. She knows just what to do to make your room come to life . I am so thankful for her and I cant wait to use her again in my upcoming projects.

I highly recommend this store to anyone who likes high quality brands and creative customer…read moresupport. When ever I had a problem with anything they fixed it at once. Great location,great atmosphere,and a great attitude to everyone!

Beautiful store!!! I love shopping here and I really appreciate my designer Theresa. We are working…read moreon a fun project for my sunroom. She has the best ideas and knows how to give me the help I need. Love this place!

We were looking for a particular type of coffee table. They had several to choose from but I…read morecouldn't find the one I wanted. They are able to order through numerous catalogs of different companies. We found one but after we placed the order, Jay told us there would be a delay. He offered other vendors and looked for comparable tables. In the end, we agreed to wait and very happy with the table. We especially liked the service and kindness from Jay. There is also a sweet lady (Lori?) that is helpful and is a designer. I highly recommend them.

Bought 2 sofas, accent chairs, dinning set and mattress from Hickory Grove Furniture last month,…read morethe owner and the sales lady both are very knowledgeable and helpful, prices I got was very good compared to my other search.

Buyer, beware of GFM's going-out-of-business sale. Purchased a sofa and loveseat to find it at…read moreRooms To Go Outlet for cheaper. Also found many, many, many more items just the same. Disappointed. This makes me wonder if their business practices warrant their closing.

I am sharing this experience as a matter of consumer safety and transparency for anyone considering…read morea significant investment at Georgia Furniture Mart. My current sofa has suffered a complete structural collapse where the main wooden load-bearing rail has detached from the frame, causing the furniture to sink to the floor and requiring a stack of magazines to prevent a total cave-in. This is not an isolated incident of wear and tear, but a recurring manufacturing defect; this specific unit was actually a 2021 replacement for a previous unit that failed due to the exact same frame issues documented in their own technician's notes. The most concerning aspect of this experience is the company's response to a loyal, multi-year customer facing a safety hazard. When I reached out to their service department, I did not ask for a free replacement or a handout; I explicitly requested to pay for a professional repair to be done by their team. Georgia Furniture Mart flatly refused to even send a technician for a fee, stating that because the item is out of its one-year labor window, they will not service it under any circumstances. It is a significant red flag when a retailer sells large-scale furniture that fails structurally in under five years and then refuses to provide any path toward a paid repair or maintenance. For potential shoppers, please be aware that Georgia Furniture Mart's commitment to your purchase appears to end exactly at the 12-month mark, regardless of the severity of the product's failure. While they market "life-improving" furniture, my experience has been one of repeated structural defects and a total lack of corporate accountability. If you expect your furniture to last a reasonable length of time or hope for a company that stands by its craftsmanship through paid service options, I strongly urge you to look elsewhere. A sofa frame should not be propped up by books in less than five years, and a reputable business should not abandon its customers when their products fail.

Home Depot on Pheromones…read more Comparable prices, friendly staff, lots of higher end hardware store higher end stuff.

BUYERS BEWARE! Terrible customer service after their own employee damaged our car…read more We bought patio furniture here yesterday and were told to bring around our own vehicle for loading, delivery was never mentioned as an option. When the employee loaded the furniture, he shoved it in with zero care, gave no warning it wouldn't fit, and never offered padding or delivery. This tore our car's roof trim and left a visible hole (see photo). We called the moment we noticed and were told to come in the next day to "figure something out." Instead, we got the opposite of customer service. The owner was condescending, dismissive, and outright rude from the first minute. He told us the damage was OUR fault, flatly refused to discuss any way to make it right, and made snide, patronizing remarks questioning whether we even understood how insurance works, as if we were too dim to grasp our own claim. When we pointed out that no employee had ever mentioned delivery, he smugly said it "should have been obvious," as though we were supposed to read minds instead of being told. This wasn't an owner trying to find a fair solution and coming up short, this was someone who wasn't interested in a solution at all, and who used condescension as a strategy to make us feel too stupid or intimidated to push back. Zero acknowledgment. Zero apology. Zero attempt to de-escalate or even hear us out respectfully. Damage happens, I understand accidents. What's unacceptable is how a company treats you after their own staff causes that damage. If this is how the person running the business handles a legitimate problem, I'd think twice about trusting them with anything else. I would strongly advise shopping elsewhere.