Highly recommend. I brought in a vintage wristwatch that I had bought on eBay and he evaluated it,…read moreput in a fresh battery, shortened the strap, and had me on my way in 15 minutes. Very reasonable pricing, and friendly too. Note: this shop is on the second floor of a bustling commercial area, so look closely for the building # and then ring the buzzer for suite #2.

Truly excellent service during the repair of a Swatch brand watch whose second hand fell off. I…read morehave seen this place for years at the local Subway station in first thought to come here for the said repair. The watch is sealed thus could not be repaired but such honesty is truly is a revolution in customer service. I will be back with a better watch!

Forget it. Worst experience. Came to my house and just took the mechanism apart on my grandfather…read moreclock and brought it back to the shop to evaluate. Waited weeks to get a call back to say needs $3000 to replace new mechanism... got someone else to do a repair on the spot for only fraction of the cost.

I have a wall clock that was my father's from when he retired from AT&T. It stopped working about…read morea year ago and I was looking for a repair shop. NY Clock repair was the 3rd shop I bought it too. It took a while for them to give me an estimate and the time table for the repair was 6 weeks. The other shops took longer and could not give me a time frame or an estimate. They did exactly what they said they would. With a 50 year old clock it's difficult to get the parts but they communicated well. I was pleased with the quality of the work and happy with the cost. I would highly recommend them.

The owner passed away and they are closing the store. The wife and the other guy who is helping…read moresell the merchandise is very, very nasty. I went back to ask for my receipt and to tell them that the clock I spent $150.00 on does not work. They guy yelled and refused to give a receipt and said that all his merchandise works and lied. Now I have more problems with the clock and hope karma gets them back. They are old but should not be an excuse to be nasty and lie.

I"ve had six different clocks repaired by Ray and all continue to run perfectly. I highly…read morerecommend his services to all of my friends and clients. Very satisfied with his service and price.

Absolutely the worst ! Gave him a 2 sided clock and he fixed one side and still charged me a lot…read morefor the work. I would never ever recommend them to anybody. They say that "even a broken clock is right twice a day".....not that day.....atrocious....how they are still in business, is beyond me. How is this for a recommendation......do NOT use them...A big thumbs down......UGH

DO NOT USE THIS MAN. He seemed very knowledgeable and pleasant at first when he gave me an…read moreestimate, I thought it was rather high but he seemed to know what he was doing. It took him two times to fix the clock, however, it was so precariously balanced inside the cabinet that the first time I tried to wind it, it shifted ever so slightly and stopped working. It was supposed to be under warranty for 6 months, however, it's been 13 months and he has still not come back to repair it. He states that it was not his fault and that I did not know how to wind a clock. His disposition became increasingly less friendly and more accusatory that it was all my fault. He did not return my phone calls and only answered when I called from a different line and then said he was too busy to talk to me. After a $1300 repair the clock has only worked for 1 week. I would never recommend hiring him.

About 6 months after I got married one of the stones in my wedding band fell out. The original…read moreplace that I had the warranty with where I bought my ring went out of business and another thieving jewelry store tried to charge me $200 for a new stone. I resigned myself to just dealing with it and that's it. Now that you have the back story let me tell about this wonderful place. I stopped in looking around at bracelets while waiting for the fish I ordered next door to be ready. The woman who was helping me noticed the missing stone and asked if she could see the ring. She showed it to the gentleman behind the counter and he said he could fix it for $45 and did it right there and then! And on top of it, cleaned my engagement ring as well. I was so excited to see my wedding band the way it was when I got married, that I actually cried in the store. What amazing, wonderful and helpful people. There aren't many small businesses left that are about doing good and helping people. This is one of the real gems. Yes, pun intended. They have my business forever! Do yourself a favor and go see them!

Excellent communications between staff. We just picked up our engagement ring that they helped us…read moredesign and it is absolutely beautiful. Worked with us in a payment plan so we could pay in installments. They set the stone right in front of you. Highly recommend them for all your jewelry needs.

This clock repair is the best! Call 631-816-0431…read more You won't find a better person to bring the tic toc back to your antique clock. My mother in law had 3 clocks cleaned & tuned up. It was worth every penny.

My mother brought an older clock here to fix. She was very happy with the service and fix.read more

I just had to mention my wonderful experience with the Village Timekeeper shop. I dropped off 2…read moreclocks for repairs. I have to Thank Paul for helping restore my heirloom Seth Thomas mantel clock. It is my family treasure, and I thought I would never hear the chimes again. The clock runs perfectly and plays it wonderful chimes once again. Additionally, Paul improved the quality of my electronic clock with some enhancements, and it sounds better than I could ever remember. Thank you, Paul, for your help with restoration of my clocks.

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

Excellent service. Repaired my Swatch watch and also looked into my Swiss Made watch. Very…read morecourteous, friendly and honest. The store has a lot of interesting and quality clocks. The village needs more place like this gem. Thank you!!

I can't talk enough about how amazing their services are. They fixed my fathers Rolex . They came…read moreto pick it up from my home, to make me feel comfortable gave me something called a guarantee of responsibility which we both signed and held them responsible for my Time Piece. They fixed everything up & then dropped it off about a week later. I had to do absolutely nothing but be home when they came by. Incredible

Thank you for the excellent and expedited service on my Breitling watch and the friendly customer…read moreservice!

Called to ask about repairs to a necklace and a pendant. They were rude and unhelpful on the phone…read more I usually go out of my way to support local businesses, but I'm not interested in spending any money at a place like this. Zero Stars. Fortunately I found a place on Atlantic Ave close to smith st, where they were very nice and happy to give me an estimate of the cost of repairing my jewelry.