We love Nakoma Resort! My wife and I went here 2 years ago for our anniversary and really enjoyed…read moreit - a small, quiet resort in the mountains with great hiking trails, an amazing restaurant, and a beautiful clubhouse with awesome amenities. We returned this past weekend for a 2-day trip for my birthday and brought the whole family (5kids). There are rental villas that are large enough for our family - we stayed in a 3BR that had tons of space to spread out, watch movies in the evenings, enjoy the hottub on the deck. It was right across the parking lot from the clubhouse, which was our favorite part of this weekend. Our family enjoyed the gym, the climbing wall, basketball, pool table, foosball, video games, and of course the pool and the hot tub. The restaurant at the clubhouse was perfect for poolside snacks. The service was amazing - the staff greeted us warmly and helped us enjoy everything there was to offer. We were able to go on a couple of hikes right from our villa. The beautiful golf course made me wish I was a golfer! A wonderful Resort that we can't wait to visit again!

Nakoma Resort is a beautiful property, and this was not my first stay here. The setting,…read morefacilities, and overall atmosphere are wonderful, which is why my recent experience was so disappointing. We arrived at night during a power outage. There were no lights available in the building, including no visible emergency lighting, and the elevators were not working. Our room was originally on the second floor, but because I have knee problems and cannot easily use stairs, the night staff member was very kind and helped us by finding a room on the ground floor. I truly appreciated her professionalism and willingness to help during a difficult situation. What left a negative impression was the interaction at checkout the next morning. Instead of acknowledging the inconvenience caused by the power outage, I felt as though we were expected to be grateful for being placed in a different room because it happened to be one of the resort's nicer accommodations. To be clear, the room change was necessary because of the resort's power issue, not a special favor. While the property itself remains beautiful, the lack of emergency lighting and the response from the front desk the following morning raise concerns about both guest safety and customer service. Unfortunately, after this experience, I'm not sure I would choose to stay here again. If this was other hotel chain I will be even refunded because the inconveniences!!

The integrity of the staff. I had a wonderful visit and our cabin was perfect. I checked out and…read more1.5 hours after I checked out, I realized I left a priceless necklace behind. I knew exactly where I left it. When I called the lodge and advised of this they stated they'd look for it and check with cleaning crew and call me back. They did call me back and stated nobody had seen it. I knew exactly where I placed it before I checked out and they were insistent nobody had seen it. IMO, a small amount of decency and integrity speak volumes and will get my referrals as well as repeat business. I'd rather have an ok steak with exceptional customer service than a fabulous steak with poor customer service. Honesty is free and anybody can do it!

Stayed here when we went to a wedding at Nakoma Resort! This was a great choice for a family! My…read morehusband and 4 year old daughter stayed in number six, the Shire, and was really pleased with our stay! The lodge is quite close to the Nakoma resort, and is absolutely beautiful. They do offer a document that outlines local hikes, which was helpful. Nancy was very kind and left a map and our information by the main cabin since we arrived after 8:30 PM. We also forgot our key, and she was able to help us out by locking our cabin and leaving us an extra set of keys. I love that they offer a complimentary breakfast in the morning, which comes with sausage or bacon, and some fruit and a baked good. The waitresses, Jennifer and Kelsey, were so sweet and were so friendly towards my 4 year old - we felt welcome there! Everything felt very quaint and cabin-like. Everything was pretty up to date as well--this is an excellent glamping option! The bed itself was not the most comfortable, but it all still worked out.

This place is absolutely wonderful! The staff approached me and my dog out front after arriving and…read morespoiled him with a pup cup and dog treat. I was thrilled to see a STARBUCKS in the lobby. The room had a good working AC that helped with the 80+ degree weather. There was a mini fridge and 2 twin beds upstairs along with a quiet fan. The pillows were comfortable and didn't leave me with an earache like most hotel pillows do. The blankets were cozy and clean. I was happy to see the grounds maintained so I didn't worry too much about my dog getting foxtails in his paws. The pool area is pretty dope with lots of options to sunbathe or hide in the shade. I was skeptical about noise because our room was facing the street but it was really quiet. They have a brewery with decent snack options and a pool table. Prices were reasonable and food was good! I hope to return during a cooler time of year. So beautiful and peaceful with the option of a couple of small friendly towns to explore.

The staff and the ambiance is always on point here, not to mention the drinks and food. The fact…read morethey let people come by who are not staying here is a pretty good deal

My husband surprised me for a weekend stay @ Gray Eagle Lodge and we had an amazing time…read more The cabins are nicely spaced out with their own porch area. You also have great access to different trails and breathtaking views The cellphone service is not great but the WiFi at the Lodge can help We had delicious daily specials for breakfast and dinner is included. We opted for the lunch bags with sandwiches with a decent charge for convenience and taste Thank you Gray Eagle and staff for your hospitality, can't wait to be back!

Wowowow Brett is such a slimy scoundrel of a human. Do not…read morego here unless you want to be ripped off fully. We had this trip planned for 3 months and last min told us the were up charging us double because we have a 2 and a 4 year old with us . So instead of 500 a night it would actually be 1000 a night but then on top of that are keeping our deposit . I told Brett that whatever we will pay the charge and go because our kids were so looking forward to it l. He then refused we cant come because I had questions he didn't like to answer about how he ran his business. Then refused to give me our deposit back . Or refund any of our money !!!!! Wow what a total POS I'm local so not go here BEWARE!!!!

I was there in the 1950's with my family and I've never forgotten my stay there! A treasured…read morememory from my childhood! There was so much to do and so fun for kids. We Had hay rides, horseback riding, a huge outdoor pool, a large screened in smorgasboard for lunch by the pool and hayrides with lots of singing at night! They did special shows at the end of the week that the kids took part in! So fun!!!! The lodge was old and wood - a firetrap but charming and a wonderful large dining room! It also had a large wrap around veranda with loads of chairs and rockers to just sit and enjoy nature and the surroundings!!! A wonderful golf course too! A California treasure from the past!

The bathroom floor had water coming up through it, the place was questionable in its cleanliness…read moreand the hot tub was covered in algae. Employees weren't very nice either. Not a good experience at all!

I've been to Gold Lake Lodge three years in a row, and plan on continuing to return. Let me tell…read moreyou a bit about what you can expect: The Lodge is set off a couple hundred yards from Gold Lake Highway, nestled in the woods at the trailhead to Round Lake. (You'll see a lot of day-trippers parked at the trailhead -- just hang a right to drive into the Gold Lake Lodge campground.) The campground is made up of three tent cabins, about a dozen small cabins, and the main dining room. Those who stay in the tent cabins will get a slightly more rustic experience: you'll have a full bed and a dresser in the tent, but bathrooms and showers are in separate outhouse-like structures (perfectly clean, hot water, flushable toilets, etc.). Those in cabins will live in luxury with their own bathroom and shower. Both can accommodate 2-3 people depending on how much you like one another, but 2 is probably the right number for most. Prices are substantially cheaper for the tent cabins than the cabin-cabins, but both are reasonable. The price tag includes a full-blown breakfast, snacks for lunch, and a gut-busting dinner. Meals are served family style, and you'll quickly learn the ins and outs about which dishes to order, but everything will leave you full. Steak features prominently on the menu, but there are many other options too. My favorites? The pork loin with "Gold Lake sauce" (whatever that is!) and the Buffalo burger (also, not coincidentally, with "Gold Lake sauce"). For breakfast, you can't miss with the "Gold Lake scramble". (See the pattern?) For dessert, the "szarlotka" -- Polish apple pie -- is the runaway favorite. The lodge is run by the ever-helpful John, and ably staffed by a small gaggle of Polish students, who return year after year and add a little bit of cosmopolitanism to the woods. Perfect for all types, very close to amazing hikes and lakes... pretty hard not to give it 5 stars.

Four of us went here for the first time. There are two seating, one at 5:30 & 7:30. The staff are…read moreyoung and courteous. Three of us ordered the steak. It was a large cut that filled the plate but you needed a chainsaw to cut it. It was inedible. It was full of fat and gristle. I expected a lot better for $45. The other person who ordered the cod said it was good. Won't be back.

Our movie production stayed at the River Pines Resort for 10 days of filming in the surrounding…read morearea. They were absolutely amazing to us and made our long hours feel normal and even accommodated that schedule!! Adam, Gretchen, Heather, Tom and everyone else we met were the greatest, friendliest hosts and would definitely recommend to anyone looking for a cozy cabin getaway!

We just hosted 100 Family Members at River Pines Resort and the whole experience was amazing. The…read morehotel staff was most accommodating and everyone enjoyed the down home nature of this classic resort. It was like going to summer camp! The rooms and cabins are spacious and well appointed and the food was spectacular. Adam and his staff were on top of every detail. We were so impressed we are returning again for 2028! Great family resort and a must for a low key vacation

This Motel has bed bugs and smoke detectors have zero battery's. Very very dirty... carpets not…read morevacuumed. A lot of wires hanging down from wall.

Bugs in bedding, very unclean conditions. Rooms are missing batteries for smoke alarms. Generally…read morecleanliness ignored. Appears these types of conditions are in several (in not all) rooms.

Showed up with cash in hand to pay in full. They refused it, then confused everyone and pulled my…read moresister into the mess instead of talking to me. Invoice had no payment info, staff had no clue, and the whole place runs like it's stuck in 1975. Hard pass.

I wouldnt recommend the golf course. Over priced!The golf carts are old and dirty.The greens have…read moredirt and some kind of other growth on them. Making it difficult to putt. Lack of friendly customer service from staff.

Number one, the lady working the desk was very friendly and helpful. The room was spotless and and…read moreeven though the place is old, everything worked perfectly. I loved the atmosphere. I would stay here again in a heartbeat. I had two nights of peace and quiet and a great sleep.

I have stayed here on half a different occasions. The rooms are cozy. The beds are comfortable…read more Always very clean. The staff is great and very friendly. They're a pet friendly. I wouldn't stay anywhere else in Portola.