Kris is rude, the service here stinks. I got bad vibes coming in there, find a Pep-Boys or AutoZone…read morewhere they are much more helpful. Ewwww.... don't waste your money here

Came in here 3 separate times while I was visiting PA and they were very very friendly. They took…read morethe time to listen to what I needed and helped me out the best way they can. They are very professional. If they didn't have an item, they guided me to those who might have it. I would highly recommended this place.

Michael was very helpful with my windshield wipers! Recommend coming to this autozone.read more

I agree with JJ L and had a similar experience with a line formed with only one person at the…read moreregister. There never seems to be any urgency to help costumers here Maybe short staffed?

If I could give negative stars I would.. they are absolute crooks. Gave me the wrong diagnosis…read more Assuming to get more money. Quoted me 3000 in parts for things that weren't bad. And neglected to check the other things I asked. I will not bring another vehicle here even for a free service..

High pressure sales tactics and tricks. Stay away from this dealership. I don't recommend coming to…read morethis dealership unless you want to make a quick decision that you'll regret. I came to this dealership on a "fake listing" and they bring you in to sell you different vehicles.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

These guys are liers. We're referred to them for my diesel truck. Then they nickle and dime us to…read morebalances way above 20k when the machenic admitted he screwed up. They then charged us thousands ro pull parts off he put on then turned around and charged us to put onto a new motor due to him destroying the motor. Then after all said and done company was sold. They holding truck. Almost a year and half later truck still gone. This truck is very personal. We will be sueing them due to fraud and manipulation and lying. We have estimates thousands below what they said final balance. We had told them we weren't doing the part game and just replace motor. Which aka wasn't fully bad till the unlicensed diesel tech worked on it when I was told he was licensed. Also we have now called for months they have now taken 50k f49m our company. They'd only repair truck if we used it for company. Well truck is no longer register. Inspected nothing sue to over a year of them working on it. 3 weeks turned into 6 months and 6 months into a year and half. Now they say8nf we owe way more then original cost. Original repair had ir been done right would of been a few thousand which we had paid upfront. Now the sold out and holding our truck illigally. This truck is beyond personal it saved my sons life and we needed it operational. Now all of a sudden bumper doesn't fit back on which means the mechanic bent the front end removing or installing the engine. We have previous work done and proof they caused all damages and they won't admit it other then screwing a family that was in dire need and only had 1 truck and now year and half later still now truck. They also had us order 3 to 5k in parts and the tech sent all email links. Told us to just click on. Pay and order parts. We'll come to find out he was also wrong. The truck parts now can't be returned and we paid thousands for the parts then they blamed us after we showed emails and links and they then charged/upcharged us for the new right parts cause he told us wrong year so now we out thousands in none usable parts which was suppose to help us save now costed us $5,000 and they also charged time and labor to install, remove,transfer when we order exactly what we were told to. This situation has now crushed us emotionally and money wise let alone hurt our business financially and also required us to finance a truck due to the lies and manipulation. The truck ran fine other then bogging down. The mechanic said he had fixed this issue thousands of times and have it done in less then 2 weeks and we would go over $5,000 We went from $5,000 to $29,977 at one point then up to $34,897 then down to $19,897 when they admitted to damaging motor and messing up. Wr then got quoted $10,568 then 2 months later it went up to $19,788 then down to $15,800 then $10,568 now we can't f8nd anyone we had talked with. They fired everyone sold the company when we been cheated out of thousands and thousands and they think we made of millions and told them we couldn't do it part by part from the start and needed a professional solid answer to decide. But then they damaged the engine. Damaged framing for bumper reinstall and it was amazing how everything we'd show up truck had no progress period. Then find out parts 2 months later we're never installed due to technician giving wrong year 1998 instead of 1998.5 ram 2500 24v we are now without our truck. My wife is emotionally destroyed due to why we kept teuck and our son. We have called for 5 months with no response till 5/08/2024 to be told company has been sold. All agreements lost. All employees fired. No return calls for months now. Year half later no truck. More damage done then what was original. Body damaged now which will need to be bent out and fixed to pass inspection when truck originally passed before they touched it. Even the office staff members had said management screwed us and lied multiple times and used our situation dearly. Veteran family. On Social Security and d9nt work full time anymore I can't and we can't afford 30k for a truck only worth 12k but the sentimental of it is worthless and could never be paid out. We will be posting this everywhere including Facebook. BBB. PA attorney General. PA License Board.

I ordered bosch rebuilt injectors for my LBZ duramax on a Wednesday got them on Friday in Alaska…read more Great service, fast shipment, good parts and fair price. I would highly recommend giving Len a call for all your diesel needs. Very easy to work with Thanks

Went this evening for a new car battery and install. The. Guy working the counter was super…read morefriendly and helpful to everyone in line. He didn't rush anyone. And something broke when my batter was getting installed. He stepped in and fixed it. So helpful!

its abolut time!!!!! i love the women empowerment that advanced auto allentown 17th st has going…read moreon!!! wow :) !!! yessss!! the entire staff was so helpful, most important fast.....no long waits like before!!!!they were all knowledgeable, friendly... and those women with thier beautiful smiles, made my shopping easier and at ease!!! koodos to the manager ... because behind a good staff, it's a great manager!!!!! i will be sending all my lady friends and male friends to your store. ps: and i got the part that i needed for my car, cheaper than auto zone!!!! :) keep up the awesome work and this is beautiful!!!

Keep this one sweet and simple. If you have an alternative Audi dealer within 100 miles, please…read morechoose that dealership. Read the review from Nick Y. on 5/21/2024 below: My experience was identical and Josh was consistent in the way he treated us as he did Nick Y. I echo everything below Nick mentions and will highlight Josh's continued negative approach with customers Nick Y. review 5/21/2024 Stay away. I had an incredibly negative experience here with the finance manager, Josh Allen. My experience with the salesperson, Dylan, was fine. He seemed personable and knowledgeable, but Josh was incredibly rude and condescending. Not only will I never purchase from here, but I will suggest that no one in my network purchase from here either. Ironically, this isn't the first time I've heard about Josh. He has a growing negative reputation in the area which is unfortunate for Ciocca's brand

The Service Department was excellent and I'm so glad that I called. I had initially scheduled an…read moreappointment at a certain NJ dealership. After looking at some online reviews, I cancelled and called Ciocca in Allentown, PA. 1. I was immediately offered a loaner vehicle which the other dealership did not. 2. The service department has convenient hours and closes at 7 P.M. Tyler was really nice checking me in and out to get me on my way. The Technician sent a video of his recommendations and I thought that was pretty cool. James the service manager was accessible when I made a follow up call with questions, and he took care of a billing issue due to a small lapse in communication. I would definitely go back to Audi Allentown.

My wife and I purchased our new Mini Cooper from Lauren , when we arrived to pick up our new car ,…read moreshe greeted us with a big smile, she had a special sign hanging on the door welcoming us , our new mini also had a big red bow on it, we loved this special treatment, made us feel like one of the family, Thanks to Lauren who made this possible , also managers and finance crew were awesome too !!! We loved the special treatment at MINI of Allentown, we would recommend this family dealership to anyone !!! Loving our Mini The Hon-Buns.

Update: The sales manager tried to make things better. Reached out and offered to talk numbers…read more Each time I specified I wanted to talk OTD numbers, and I was very clear. I was led to believe each time that the 2x,xxx price being discussed was in fact OTD. I was sorely mistaken. Upon arrving there for an oil change for my current vehicle, I was handed papers for cars 30k and up. a more than 3k increase in some instances. And at no point was an offer made to make good on this situation. Those were the numbers. All I can say is that in the future you should consider making the customer happy even if the short term cost is a bit higher than expected, as now you lost someone who spent thousands in your service department, and will never buy a vehicle from you.