Kris is rude, the service here stinks. I got bad vibes coming in there, find a Pep-Boys or AutoZone…read morewhere they are much more helpful. Ewwww.... don't waste your money here

Came in here 3 separate times while I was visiting PA and they were very very friendly. They took…read morethe time to listen to what I needed and helped me out the best way they can. They are very professional. If they didn't have an item, they guided me to those who might have it. I would highly recommended this place.

Michael was very helpful with my windshield wipers! Recommend coming to this autozone.read more

I agree with JJ L and had a similar experience with a line formed with only one person at the…read moreregister. There never seems to be any urgency to help costumers here Maybe short staffed?

I placed my first order with them last week, without learning their return policy. my bad. I needed…read moreto return items and I learnt that there were no free returns like they advertised. below is the reply I got from whoever is at customer service - You already said in your first message you would not be shopping with us because of our return policy. Now you are saying you planned to shop with us but will not because of my "rude reply" ... you do not need to continue to tell us you will not be shopping with us, you can simply move on. We have enough customers that appreciate our service, support and accept our very logical/reasonable policies as a small business. So if someone does not agree with these policies it is much better for everyone if they shop elsewhere rather than continuing to go back and forth. Again, have a great weekend!

Oh my god! Where are the Negative Stars?'…read more I bought the AR 630 pressure washer revision #2 - updated version from 'THECLEANGARAGE.COM' website. Many attempts with questions through their website but only one return reply. Their command of the English language is quite laughable! Long story short, the unit arrived and the box was somewhat damaged. I kept it in the box until this past weekend. My Son is very knowledgeable with Pressure washers and connections so we went at it. Right out of the box, the unit leaked water from the body! On Monday, I emailed the Clean Garage.com. In turn, I was told that they do not accept any pressure washers back and that I must go to the Manufacturer for support. DO NOT PURCHASE PRODUCT FROM THESE PEOPLE! RUDE, EXTREMELY UNPROFESSIONAL and GRAMMAR ILLITERATE. It was like talking (typing) with a person that lived under a rock his whole existence. PLEASE HEED MY WARNING: If the Establishment has no Phone number (and these BOZO's have no contact number) RUN! Buyer Beware and please do your research. There are PLENTY of bad reviews for the Clowns.... PS: https://www.trustpilot.com/reviews/68e5762a80063e49ad0c428e

If I could give negative stars I would.. they are absolute crooks. Gave me the wrong diagnosis…read more Assuming to get more money. Quoted me 3000 in parts for things that weren't bad. And neglected to check the other things I asked. I will not bring another vehicle here even for a free service..

High pressure sales tactics and tricks. Stay away from this dealership. I don't recommend coming to…read morethis dealership unless you want to make a quick decision that you'll regret. I came to this dealership on a "fake listing" and they bring you in to sell you different vehicles.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Went this evening for a new car battery and install. The. Guy working the counter was super…read morefriendly and helpful to everyone in line. He didn't rush anyone. And something broke when my batter was getting installed. He stepped in and fixed it. So helpful!

its abolut time!!!!! i love the women empowerment that advanced auto allentown 17th st has going…read moreon!!! wow :) !!! yessss!! the entire staff was so helpful, most important fast.....no long waits like before!!!!they were all knowledgeable, friendly... and those women with thier beautiful smiles, made my shopping easier and at ease!!! koodos to the manager ... because behind a good staff, it's a great manager!!!!! i will be sending all my lady friends and male friends to your store. ps: and i got the part that i needed for my car, cheaper than auto zone!!!! :) keep up the awesome work and this is beautiful!!!

Keep this one sweet and simple. If you have an alternative Audi dealer within 100 miles, please…read morechoose that dealership. Read the review from Nick Y. on 5/21/2024 below: My experience was identical and Josh was consistent in the way he treated us as he did Nick Y. I echo everything below Nick mentions and will highlight Josh's continued negative approach with customers Nick Y. review 5/21/2024 Stay away. I had an incredibly negative experience here with the finance manager, Josh Allen. My experience with the salesperson, Dylan, was fine. He seemed personable and knowledgeable, but Josh was incredibly rude and condescending. Not only will I never purchase from here, but I will suggest that no one in my network purchase from here either. Ironically, this isn't the first time I've heard about Josh. He has a growing negative reputation in the area which is unfortunate for Ciocca's brand

The Service Department was excellent and I'm so glad that I called. I had initially scheduled an…read moreappointment at a certain NJ dealership. After looking at some online reviews, I cancelled and called Ciocca in Allentown, PA. 1. I was immediately offered a loaner vehicle which the other dealership did not. 2. The service department has convenient hours and closes at 7 P.M. Tyler was really nice checking me in and out to get me on my way. The Technician sent a video of his recommendations and I thought that was pretty cool. James the service manager was accessible when I made a follow up call with questions, and he took care of a billing issue due to a small lapse in communication. I would definitely go back to Audi Allentown.

My wife and I purchased our new Mini Cooper from Lauren , when we arrived to pick up our new car ,…read moreshe greeted us with a big smile, she had a special sign hanging on the door welcoming us , our new mini also had a big red bow on it, we loved this special treatment, made us feel like one of the family, Thanks to Lauren who made this possible , also managers and finance crew were awesome too !!! We loved the special treatment at MINI of Allentown, we would recommend this family dealership to anyone !!! Loving our Mini The Hon-Buns.

Update: The sales manager tried to make things better. Reached out and offered to talk numbers…read more Each time I specified I wanted to talk OTD numbers, and I was very clear. I was led to believe each time that the 2x,xxx price being discussed was in fact OTD. I was sorely mistaken. Upon arrving there for an oil change for my current vehicle, I was handed papers for cars 30k and up. a more than 3k increase in some instances. And at no point was an offer made to make good on this situation. Those were the numbers. All I can say is that in the future you should consider making the customer happy even if the short term cost is a bit higher than expected, as now you lost someone who spent thousands in your service department, and will never buy a vehicle from you.

I'm new to the area and went here for the first time after researching mechanics in the area…read more Inspection, oil change and tire rotation. They suggested preventative maintenance which I was happy to approve because waiting until it's bad usually costs twice as much or more. I did not feel taken advantage of, they made me feel comfortable. After I picked my vehicle up, when I got closer to home the low tire warning light came on. My wife called Kari who gave suggestions. Kari called the next morning to make sure everything was ok. Great customer service. Friendly and respectful staff. Definitely going back when I have to.

They always do great service on my car. Very polite & professional. Their waiting room is just a…read moregreat room to sit & either enjoy a cup of coffee or get some work done.