I was surprised to find "no footprint" either good or bad, on the Internet for Persa Auto Repair, so I guess I get to start them off on a good note. I selected the shop for some recent brake/suspension work on my 2000 Ford Mustang mainly due to convenience as it's within walking distance from work. I couldn't have made a better choice however. The shop owner himself (ok, forget the first name at the moment, but "Mr. Persa") answers the phone for the most part and obviously is completely involved in the day to day operations. They promptly diagnosed the problem, were upfront about the costs with zero surprises later, and had it all fixed the same day. (Pretty fair amount of work - front brakes/calipers/rotors/wheel bearing assemblies.) All old parts were kept for my inspection. As you'd expect (and is not entirely unwelcome) they did suggest some new hoses/belts as the car is 13 years old, but were completely relaxed and no-pressure when I said I do that work myself. In fact I'd be awarding 5/5 except for two minor, but real, annoyances: #1, they put a license plate frame advertising the shop on my car without my consent (or even noticing for a few days) and while they were courteous in general in terms of keeping the car clean (paper mat on floor and so on) there was a STRONG cigar smell in the car. I'm not even particularly sensitive to it, but it was strong and unmistakable. POSSIBLY just whoever drove the car was a heavy cigar smoker and just had the smell on their clothing, but the strength of the odor really makes me think they were smoking in the car. That might really annoy some people far more than me... So, all in all very highly recommended. Those two things did not affect in any way the quality of work or the friendly, personal nature of the business. read more

There are not enough starts to accurately measure the amount of courtesy, honesty and respect that exudes from this shop. I went in for the first time with two vehicles for inspections prior to purchase and was treated like a regular with nothing but no nonsense answers and opinions. I look forward to working with this shop again. read more

Persa auto repair, little bit of dishonest, cheap parts, expensive labor and not much else. I have taken my Acura tsx to Dave Persa, the owner, a couple of times. First i took my car in for a vibration issue in the cabin possibly due to a bad left side mount. And i also took my car in for a tire and break replacement. My first experience was not all bad, but it was not all good either. Not only does dave put false charges on your bill, like windshield washer fluid, when you didn't ask for it. He also purchases and replaces parts before he even asked you if you can afford it or not. The tires and breaks that i got from Dave were good overall, but the back rotors that i got from him developed rust only a few weeks after the repair. I do not notice that affecting my breaking power, but it definitely does not look good to have rust all over your rotors. I really wanted to give Persa another change and took my car in for a vibration problem. Dave replaced my belt, pulley and the left side. The next morning, my car was making a weird wooshing noise coming possibly from the pulley belt area that was not there before. I took my car to Dave again, which he said was fine and the noise should possibly go away after putting some millage on the pulley and belt. I was ok with that. Now the Real problem. After Dave replaced the front mount the car started to vibrated a bit more. I took the car to Dave and told him my problem, but to hear from him that it was normal and send me on my way. I came back again to Dave saying i cannot deal with the noise. He then told me that i should replaced the other 2 mounts because they might be worn out as well. After having all 3 rotors replaced by Dave, my car feels horrible. It shakes so bad, it makes me sick to my stomach to drive. I took the car back to Dave just to hear him say its something else and not the mounts.... Its always something else. These guys did not repair my car but instead changed my transmission mounts for free which fixed absolutely nothing. Since Dave does not have an account with Acura i cannot get Acura parts which leaves me the only choice is to go to another mechanic and pay more money to get this problem fixed. Dave said that they job is to help the customer out to the best of their ability, but by the 4th time me going there saying they made my car worse, he was mad and his attitude towards me completely changed. My car is now driving horribly and i don't know what else to do. My car also smells like smoke and it feels disgusting to drive in. I am so disappointed at this shop... heavy vibration in a cabin of a luxury car is not a normal thing. I would not recommend taking your car to Dave unless you don't care about the parts and labor he puts in it. I spend over 1k with Dave and all i got is a vibrating car that i will need to take somewhere else to get fixed. DO NOT TAKE YOUR CAR here. One of the reviewers said that Dave does not want to listen to you and i agree i think that it is very true. I am not sure about all the good reviews for this place, but it was the closest place to my job to take my car and i so regret taking my car here, especially since i took it to Persa twice..... read more

First of all, I gave them clear, written instructions that I needed my rear brakes to be done. They did one side, left the other side with no shoes or hardware. They claimed to inspect the car including removing all 4 wheels. Not the truth. Then they wanted to charge me an extra $30 for a pair of wiper blades that I never requested. I told them I wasn't paying for it. A month later, the blades they replaced fell apart while my wife was driving the car in a thunderstorm. Stay away from this garage! read more

we have used persa as a family for 7years with high accolades in every situation Great guys Great work