Persa auto repair, little bit of dishonest, cheap parts, expensive labor and not much else.
I have taken my Acura tsx to Dave Persa, the owner, a couple of times. First i took my car in for a vibration issue in the cabin possibly due to a bad left side mount. And i also took my car in for a tire and break replacement.
My first experience was not all bad, but it was not all good either. Not only does dave put false charges on your bill, like windshield washer fluid, when you didn't ask for it. He also purchases and replaces parts before he even asked you if you can afford it or not. The tires and breaks that i got from Dave were good overall, but the back rotors that i got from him developed rust only a few weeks after the repair. I do not notice that affecting my breaking power, but it definitely does not look good to have rust all over your rotors.
I really wanted to give Persa another change and took my car in for a vibration problem. Dave replaced my belt, pulley and the left side. The next morning, my car was making a weird wooshing noise coming possibly from the pulley belt area that was not there before. I took my car to Dave again, which he said was fine and the noise should possibly go away after putting some millage on the pulley and belt. I was ok with that.
Now the Real problem. After Dave replaced the front mount the car started to vibrated a bit more. I took the car to Dave and told him my problem, but to hear from him that it was normal and send me on my way. I came back again to Dave saying i cannot deal with the noise. He then told me that i should replaced the other 2 mounts because they might be worn out as well. After having all 3 rotors replaced by Dave, my car feels horrible. It shakes so bad, it makes me sick to my stomach to drive. I took the car back to Dave just to hear him say its something else and not the mounts.... Its always something else. These guys did not repair my car but instead changed my transmission mounts for free which fixed absolutely nothing. Since Dave does not have an account with Acura i cannot get Acura parts which leaves me the only choice is to go to another mechanic and pay more money to get this problem fixed. Dave said that they job is to help the customer out to the best of their ability, but by the 4th time me going there saying they made my car worse, he was mad and his attitude towards me completely changed. My car is now driving horribly and i don't know what else to do. My car also smells like smoke and it feels disgusting to drive in. I am so disappointed at this shop... heavy vibration in a cabin of a luxury car is not a normal thing. I would not recommend taking your car to Dave unless you don't care about the parts and labor he puts in it. I spend over 1k with Dave and all i got is a vibrating car that i will need to take somewhere else to get fixed. DO NOT TAKE YOUR CAR here. One of the reviewers said that Dave does not want to listen to you and i agree i think that it is very true. I am not sure about all the good reviews for this place, but it was the closest place to my job to take my car and i so regret taking my car here, especially since i took it to Persa twice..... read more