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    Walbert Ave Auto Center

    3.7 (6 reviews)

    Services - Walbert Ave Auto Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Autoproved Service Center

    Autoproved Service Center

    (28 reviews)

    If I had the option to leave a review in the realm of negative numbers I would. I purchased a…read morevehicle "as is" with the agreement that the front bumper would be fixed. I took the car back for repairs and afterwards had an insanely loud noise that was difficult to pinpoint where it was coming from. Having no warranty or clue where the noise was coming from I never called autoproved. When I could finally afford to have the car looked at the shop told me that the under guard had no clips attached. Driving off I still had a rattle. When arriving at home I tapped the right front fender and could hear pieces knocking around. I pulled them out, a clip, and 2 pieces I have no clue what they are. After pulling those parts out, I still heard the rattling. Looking underneath to see where they "fixed " the bumper they failed to put clips back there as well. The shop who fixed under guard suggested I give the bill to autoproved. I did just that and words cannot express how badly I was treated as a customer. I was first told that they had no way to prove that the shop I took it to didn't cause the problem. Attaching clips underneath had zero to do with pieces in fender or missing clips on bumper. I'm a widow, vulnerable in that I'm not proficient in knowing the dos and don'ts in purchasing a vehicle. I paid 70$ for parts and labor and they refused to compensate me. I was first told that they would not because 3 months had passed since I purchased the car. I checked and I was literally one day under. I informed them of that fact and was then told that I would still not receive a refund. After telling me the reason no refund being given was due to being over 3 months, I was told I simply would not get a refund due to the principal. If principal is at hand here, then to literally say a policy was thus and then deny abiding by it shows without question that their principal behavior lacks customer service, compassion, empathy, and they have horrendous quality service. I am not an argumentative person. I'm a financially struggling widow and despite informing the individual at autoproved about my circumstances, I was lied to and told that principal is what was making them both lie and show zero consideration to their failures in "fixing " the bumper and failing to clip the guard back in place. I'm a bit wiser now concerning the dos and don'ts in purchasing a car and I will never consider going back to them if my life depended on it. Principal would have me rather die first. I implore you, if you're considering going there and are reading this review that is the first I've ever left, do not go to this dealership. Just the hint of having any resemblance of what I experienced is reason to avoid them.

    Bought new tires at Pep Boys, had them aligned at Pit Stop…read more 5000 miles later I went to Pep Boys for a rotation and the mechanic showed me the wear on the inner rear tread. My new tires were balded already! Pep Boys put the car on their machine, and showed me how badly the rear was misaligned! Pep Boys said there was no way that road conditions could have caused the problem. According to Pep Boys, only an incompetent alignment could have ruined my tires. Furthermore, when I went to Pit Stop to document the problem, they talked in circles and were very harsh. They refused my $63 refund after their own report showed that I walked out the door with bad alignment! I have all the paperwork and an expert mechanic's written statement of the bad alignment. Next stop for Pit Stop is small claims court This is costing me new tires, days off and all kinds of aggravation; I will be compensated. And I will update this review.

    Walbert Ave Auto Center - autorepair - Updated May 2026

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